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Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata Tagg, Director of Operations Chiara Galli, Head of EU Client Service
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Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

Sep 03, 2019

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Page 1: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

Unified Digital Measurement

Proposed services for SPIR in Czech Republic

Paul Goode, Head of Industry Relations

Renata Tagg, Director of Operations

Chiara Galli, Head of EU Client Service

Page 2: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

2© comScore, Inc. Proprietary.

Agenda

comScore Overview

Challenge of Digital Media Measurement

Methodology

Product Demos

Page 3: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

3© comScore, Inc. Proprietary.

comScore Overview

Page 4: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

4© comScore, Inc. Proprietary.

comScore is a Global Leader in Measuring the Digital World

V0311

NASDAQ SCOR

Clients 1700+ worldwide

Employees 900+

Headquarters Reston, VA

Global Coverage170+ countries under measurement;

43 markets reported

Local Presence 32+ locations in 23 countries

Page 5: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

5© comScore, Inc. Proprietary.

comScore Analytics

Audience Measurement

Web Analytics

Vertical Market Solutions

Social Analytics

Copy Testing

Campaign Verification

Ad Effectiveness

Cross Media

Mobile Audience Measurement

Network Analytics & Optimization

Customer Experience

& Retention Management

User Analytics

Advertising Analytics

Mobile Analytics

Unifie

d D

igita

l M

easure

ment™

V0311

Page 6: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

6© comScore, Inc. Proprietary.

Some of Our Largest Clients in Europe Include…

Media Owners / Advertisers Agencies

V0910

Page 7: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

7© comScore, Inc. Proprietary.

SPIR Project Team

Local SPIR Team – currently interviewing

TBH – Czech Country Manager

TBH – Czech Client Service Manager

TBH – Czech Client Service Analyst (contract dependent)

Nela Kovalcikova – Czech Categorisation Analyst

International SPIR Project Team

Paul Goode – Head of Industry Relations (London)

Renata Tagg – Operations Director (London)

Chiara Galli – Head of Client Services (London)

Delphine Renaud – European Senior Product Manager (London)

Kalyan Lanka – International Product Director (US)

Pat Pellegrini, Ph.D. – VP International Research (Canada)

Mike Read – European MD (London)

Page 8: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

8© comScore, Inc. Proprietary.

Challenges of Digital Media Measurement

Page 9: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

9© comScore, Inc. Proprietary.

better data used more cleverly to grow

online advertising.

what does the Czech media industry

want from measurement?

Page 10: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

10© comScore, Inc. Proprietary.

Internet is Lagging in Capturing Branding Dollars

Source: Barclays, ThinkEquity Partners, Brand.net

Page 11: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

11© comScore, Inc. Proprietary.

Challenge: Devices to be tracked

Page 12: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

12© comScore, Inc. Proprietary.

Challenge: Formats to be tracked

Page 13: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

13© comScore, Inc. Proprietary.

Challenge: Data sources to integrate

Page 14: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

14© comScore, Inc. Proprietary.

Challenge: Processes (especially Planning & Reporting) to be linked

Page 15: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

15© comScore, Inc. Proprietary.

The scope of the challenge for Digital Media Measurement

Page 16: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

16© comScore, Inc. Proprietary.

Example of why connected view is crucial

Page 17: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

17© comScore, Inc. Proprietary.

Facebook Usage PC + iOS (iPhone, iPod Touch, iPad)

Among iOS users, Only 30% access FB exclusively from the PC

Page 18: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

18© comScore, Inc. Proprietary.

Facebook Usage PC + iOS (iPhone, iTouch, iPad)

Mobile accounts for more than 55% of Facebook Duration;

More than 70% for heavy users (which make up 45% of use base)

Page 19: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

19© comScore, Inc. Proprietary.

The Platform is the .. Message

Platform Matters.

Category iPhone iPod Touch iPad

Voice 22.4%

SMS 20.2%

Media Player 9.7% 44.6% 9.6%

Social Networking 9.2% 10.9% 3.2%

Web Browser 6.4% 7.8% 27.7%

Games 5.9% 10.0% 14.0%

Utilities 5.3% 3.7% 5.4%

Email 4.0% 1.0% 4.3%

Music 2.0% 1.4% 1.5%

Youtube 1.9% 4.6% 4.3%

Share of Minutes

Page 20: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

20© comScore, Inc. Proprietary.

Methodology

Page 21: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

21© comScore, Inc. Proprietary.

CENSUS

Unified Digital Measurement™ (UDM)

PANEL

Unified Digital Measurement (UDM)Patent-Pending Methodology

Adopted by 80% of Top 100 US Media Properties & 60% in U.K.

Global PERSON

Measurement

Global DEVICE

Measurement

V0910

Page 22: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

22© comScore, Inc. Proprietary.

The Dictionary (CFD)

Data organization: comScore Dictionary

110+ Categories & Sub-Categories6-tier reporting structure

PROPERTY

MEDIA TITLE

CHANNEL

SUB-CHANNEL

GROUP

SUB-GROUP

Telecoms.

Travel

Finance

Automotive

News

etc

BBC Sites

BBC

BBC World Serv.

BBC WS non-eng.

BBC WS in lang.

BBC Arabic

Ad Networks+ Custom Entities+ Custom Entities+

Page 23: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

23© comScore, Inc. Proprietary.

Building Blocks of Unified Digital Measurement

comScoreUnified Digital Measurement

Enumeration

Panel

Recruitment

Data Collection

Bias Correction

Traffic Allocation

Unification

Establishment Surveys

Population Targets

Online Recruitment

Passive Data Collection

Session Assignment

Weighting, Preventing Bias,

Census Calibration

Dictionary

Site Hierarchy

Unified Digital Measurement

UVs and Page Views

Page 24: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

24© comScore, Inc. Proprietary.

Unified Digital Measurement Operations

Page 25: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

25© comScore, Inc. Proprietary.

Products

Page 26: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

26© comScore, Inc. Proprietary.

Page 27: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

27© comScore, Inc. Proprietary.

Unified Digital Measurement through comScore Direct

Page 28: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

28© comScore, Inc. Proprietary.

Would you like to know….

How do my competitors

rank in the

News/Information

category by Unique

Visitors and how do they

perform on PV per UV

measure?

If I include this site in

my property, how

does my reach

increase?

Where were my

visitors before they

arrived at my site?

What type of user

tends to visit my

site the most?

How much is it

going to cost if I

am going to

advertise on this

site?

How many female

users living in region

x saw advertisement

for my product in the

past three months?

How many users used

the search feature on

my side and how

many searches did

they perform?

How much time

did men aged 15-

24 spent on

watching Sports

content

Page 29: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

29© comScore, Inc. Proprietary.

You can find the answers in our reports!

MEDIA METRIX CORE

REPORTS

Q-SEARCH

AD METRIX

MEDIA METRIX

AUDIENCE

DUPLICATION

MEDIA METRIX

SOURCE LOSS

VIDEO METRIX

SEGMENT

METRIX

CAMPAIGN

REACH

FREQUENCY

Page 30: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

30© comScore, Inc. Proprietary.

Media Metrix Core Reports

Vertical and top-line rankings

Demo and behavioural targeting

Trends

Page 31: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

31© comScore, Inc. Proprietary.

Behavioural analysis & Advanced Audience Profiling

Audience Duplication, Reach Overlaps and Exclusive Audience analysis

Cross Visiting and Audience affinity index reports

Source/Loss for traffic inflows and outflows analysis

Page 32: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

32© comScore, Inc. Proprietary.

Segment Metrix & Behavioural Analysis

More developed picture of internet usage by tracking, analyzing and reporting internet

behaviour based on time spent

Not all Unique Visitors are Created Equal!

Differentiation between HEAVY, MEDIUM, LIGHT

comScore Segment Metrix H/M/L classifies each panelist as either HEAVY, MEDIUM or

LIGHT in a category as a function of their time spent in that category:

– the 20% most active consumers in that category will be classified as HEAVY

– the next 30% will be classified as MEDIUM

– the remaining 50% will be classified as LIGHT

Typical questions:

– Am I getting my fair share of the most active consumers on the Internet?

– Where can I find consumers most interested in my category?

– I know that HEAVY users build frequency – to build reach I need to find MEDIUM and LIGHT

users – where can I find them?

Page 33: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

33© comScore, Inc. Proprietary.

What are H/M/L Segments

Source: comScore Segment Metrix, UK, February 2011

0

10000

20000

30000

40000

50000

60000

70000

80000

Internet Light Users

Internet Moderate Users

Internet Heavy Users

Tot. Internet Users

Tim

e S

pen

t (T

ot.

Min

. M

M)

Type of Internet Users

H/M/L User DistributionSource: comScore Segment Metrix February 2011

Page 34: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

34© comScore, Inc. Proprietary.

Campaign Reach /Frequency

Simulate and optimize Media Plans thru the integrated R&F reports

Select Target, Budget, Duration, CPM and Sites and evaluate the R/F output and GRPs

Include Ad Networks actual delivery (exclusive to comScore) and Custom Entities

Page 35: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

35© comScore, Inc. Proprietary.

Video Metrix

Measure video consumption

across platforms

Plan around people! Identify

sites that over-index for

particular audiences

Compare site trends across

multiple measures

Break out video-viewing activity

by ads vs. content

Page 36: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

36© comScore, Inc. Proprietary.

qSearch: understanding consumer search activity

Search Performance at my site

How many people am I reaching? How often? Who are they?

How am I performing against competitors?

How is this evolving over time?

Page 37: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

37© comScore, Inc. Proprietary.

Ad Metrix: understanding the online advertising landscape

Ad Metrix measures display advertising delivered to the Users. Info collected at Panel-

level assures 360º coverage (inc. long-tail) and demo profile details.- Measures both IAB and non-IAB ad sizes, includes rich media and static ads

- Patent technology reconciles ad with advertiser

- 3 main views:

- Publisher view: who advertised on publisher A vs. Publisher B?

- Advertiser view: where did Advertiser A deliver advertisements?

- Creative views: creative-level detailed performance (reach/impressions)

Page 38: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

38© comScore, Inc. Proprietary.

Video: Tagging Enables Detailed content classification

comScore / YouTube joint offering to enable

direct measurement for YouTube partners

of all sizes

Tagging enables publisher details to be

tracked within broad UGM network

Page 39: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

39© comScore, Inc. Proprietary.

comScore GSMA MMM Core Reports

GSMA MMM provides reliable, independent, consistent, audited and comprehensive metrics

from actual total mobile population behaviour displayed in powerful reporting tools.

OVERVIEW

Page 40: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

40© comScore, Inc. Proprietary.

Media Planner 2.0: Agencies can create a campaign

Page 41: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

41© comScore, Inc. Proprietary.

Plan the targets that they can buy, including operator profiles

Ability to support

different targeting or

segmentation, inc.

Operator targets, TGI

or Mosaic

Page 42: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

42© comScore, Inc. Proprietary.

Build their consideration set…. And RFP it to appropriate publishers

Page 43: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

43© comScore, Inc. Proprietary.

After RFP responses, agencies can optimise & tune their plans

• View each media plan draft, make adjustments to line items

Page 44: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

44© comScore, Inc. Proprietary.

Measure What Matters: AdEffx™ Suite

Campaign EssentialsVerifies Audience Demographics & Ad Delivery Using Reach, Frequency, & GRP

Action LiftMonitors Behavioral Changes Such as Websites Visiting & SearchingLift Norms • Self-Service Action Lift Inside Tool

Brand Survey LiftMeasures Attitudinal Lifts Such as Awareness & FavorabilityCross-Media Lift • Lift Norms • Mobile Brand Survey Lift

Online Sales LiftMeasures Impact on Online Sales & Competitors’ SalesLift Norms

Offline Sales LiftMeasures Impact on Offline SalesThird-party Retailer Sales Data Match • Lift Norms

Cost Per Lift Determines the Cost Per Lift for Brand & Actions (in beta)

Lift Norms View Into the Mass Effects on the Above Measures (in beta)

Focus

of Initial

Release

Page 45: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

45© comScore, Inc. Proprietary.

Know who you are reaching the next day

Page 46: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

46© comScore, Inc. Proprietary.

Optimise campaigns while still live

Page 47: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

47© comScore, Inc. Proprietary.

Page 48: Proposed services for SPIR in Czech Republic - i.iinfo.cz · Unified Digital Measurement Proposed services for SPIR in Czech Republic Paul Goode, Head of Industry Relations Renata

48© comScore, Inc. Proprietary.

THANK YOU FOR YOUR ATTENTION

Contacts:

Paul Goode, Head of Industry Relations [email protected]

Renata Tagg, Director of Operations [email protected]

Chiara Galli, Head of EU Client Service [email protected]