Promoting the new means of communication within Child Helplines.

Apps for Children & YouthPromoting the new means of communication within Child

Helplines

What kind of apps are children and youth using? [1]

Across the globe, youth tend to use the following categories of apps the most:EntertainmentCommunication

What kind of apps are children and youth using? [2]

Youth use health and fitness apps the least

As youth get older:There is a small decrease in the use of entertainment apps

There is an increase in the use of informational apps

Popular Apps Among Young People

WhatsApp Snapchat We chatKakao talkOovooKik messengerInstagram

Increasing Popularity of

Apps in 30 Countries

In a recent study of youth in Algeria,

Egypt, Iraq, and Saudi Arabia

In a recent study of youth

in Algeria, Egypt, Iraq, and

Saudi Arabia

We must look at the different apps used by children and youth in different

regions of the world in order to answer this question:

What kind of apps should child helplines create so that

children and youth will be willing and able to access

help?

Research Question

Benefits of developing apps for Helplines [1]

Many youth own a mobile phoneYouth often access the internet from

their mobile phones – especially if the mobile phone is a smartphone

Many youth use their mobile phones to download or use apps

Benefits of developing apps for Helplines [2]

Some youth are more likely to use a cell phone for internet/messaging than for callingAge greatly affects this Older youth tend to use their phones

less for calls and more for internet/messaging

Conclusion

Child helplines must adapt to the new ways of communicationMobile phones with Internet

are wide-spread - Give access to children

to a whole new world

Remember: young children call But when getting older they prefer to text

Need to enhance services offered by child helplines to

encourage children to contact child

helplines

QuestionsDo you think a universal app for ALL Child Helplines would

be possible - due to cultural differences etc ... how would it work ?

How do we intend to scale up already existing apps to respond to emerging trends in youth and children versus technology?

What is the way forward on children and youth apps?

How can we allow for us to create an app that can be easily replicated all over the world in local areas?

Thank you!