Project Roles & Responsibiliti es Katy Koenen 05/07/2013
Dec 29, 2015
Project Roles &ResponsibilitiesKaty Koenen05/07/2013
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Agenda
Taxonomy The Process
Best PracticesIntroduction Q & A
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Project Roles & Responsibilities
GoalUnderstand project roles and responsibilities
ObjectiveBe able to describe various project roles
Section Introduction
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Taxonomy
Business SponsorThe person who commissions the project, normally a member of the senior staff
Taxonomy
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Taxonomy
Steering CommitteeManagement representatives from key organizations involved in the project, and other key stakeholders with a special interest in the project
Taxonomy
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Taxonomy
Project ManagerThe person who coordinates the efforts of the project team and drives the project to completion
Taxonomy
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Taxonomy
Core Project TeamThe team of people whose primary objective is to produce the project’s deliverables and outcomes
Taxonomy
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Taxonomy
Extended Project Team Subject Matter Experts (SMEs) and others whose input is necessary for successful completion of the project, but whose primary responsibilities lie elsewhere
Taxonomy
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Taxonomy
Project Coordinator/AdministratorThe person who provides administrative support to the Project Manager
Taxonomy
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Taxonomy
RACI: Responsibility Assignment MatrixDescribes and communicates the participation, by role, of project members in the completion of a project
Taxonomy
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Responsibility Assignment (RACI)
Goals• Understand the difference between
Project Roles and RACI roles• Understand the RACI tool
ObjectivesBe able to create a RACI
Section Introduction
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A RACI Parable
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Taxonomy
Responsibility Assignment Matrix• Describes and communicates
the participation, by role, of the project members in the completion of a project.
Taxonomy
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Taxonomy
RACI Roles• Responsible—Does the work• Accountable—Approves the work• Consulted—Provides input to the work• Informed—Needs to be kept up-to-date on the
work
Taxonomy
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The Process
The ProcessCreate a RACI1. Identify tasks2. Identify RACI roles for each task3. Assign each task a specific owner, by
role
Task Name R A C I
Task #1 John Jane Joe Jeff
Task #2 Joe Jeff
Task #3 Jane Joe JeffJohn
Task #4 Jeff John Jane Joe
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The Process
The ProcessWhy Create a RACI?• Responsibility for project
tasks, decisions, and deliverables need to be clearly understood and communicated.
• Assignment of each task to a specific owner is critical. Co-ownership can create ambiguity, which dilutes accountability.
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The Process
The ProcessTask Matrix Guidelines
Step Description
1 Identify all processes and activities and list them down the left side of the matrix
2 Identify all project roles and list them across the top
3 For each task, assign one and only one person to be Responsible for the task
4 For each task, assign one and only one person to be Accountable for the task
5 For each task, assign one or more people to be Consulted and Informed as appropriate
6 Resolve issues with gaps and overlaps.
7 Cross-check the matrix to ensure that the resolution of gaps/overlaps did not impact other RACI assignments
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The Process
The ProcessRACI by Task
R – Does the workA – The buck stops hereC – Provides inputI – Receives Output
Task
Steering Committee
Project Manager
Systems Engineer
Architect
Support Services Designee
Define Goals C R C C C
Create High-Level Design I I A R I
Prepare Deployment Plan I A, R I I I
Analyze Deployment Resource Needs
I A R C C
Implement Solution I R
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The Process
The Process
Deliverable Matrix GuidelinesStep Description
1 Identify all deliverables involved and list them down the left side of the matrix.
2 Identify all the project roles and list them across the top. Assign individuals for each role.
3 For each deliverable, assign one and only one person to be Responsible.
4 For each deliverable, assign one and only one person to be Accountable.
5 For each deliverable assign one or more people to be Consulted and/or Informed.
6 Resolve issues with gaps and overlaps.
7 Cross-check to ensure gap/overlap resolution did not impact other RACI assignments
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The Process
The ProcessRACI by Deliverable
R – Does the workA – The buck stops hereC – Provides inputI – Receives Output
Deliverable
Project Manager
Project Sponsor
Project Team
Quality Manager
Communications Manager
Completed Access Form R A C C
Approval of Request C A, R I I
Create User Profile on System I A, R
Final Prototype Ready R C C
Documentation C C A R
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Best Practice
Do… Identify individuals who fill the various project
roles Create a RACI matrix, either by Task or by
Deliverable
Don’t… Avoid or forget to create a RACI matrix
Best Practices
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Q & A
Q & A
What are your questions?
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Section Wrap-upSection Wrap-up
In this section we… Learned the various Project roles
Learned the difference between Project roles and RACI roles
Learned how to create a RACI matrix
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Section Wrap-upSection Wrap-upSources
• Cornell University, “Project Roles and Responsibilities”
• University of California, Santa Cruz, “
Standard Project Roles and Responsibilities”
• TechRepublic, Inc. “Project Roles and Responsibilities Template” ©
2002
• ProjectSmart.com, “Defining Roles and Responsibilities”
• University of Glasgow “Project Roles and Responsibilities”
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Section Wrap-upSection Wrap-up
Sources• The Roles on a Project: Who’s On First?, Marguerite LeBlanc (
www.gantthead.com)
• RACI Parable: http://www.corsinet.com/braincandy/hlife.html
• VyrtuNet RACIS Guide & Matrix Template
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