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Rural Area:
In the Census of India 2011, the definition of rural area adopted is as follows: (a) All
statutory places with a municipality, corporation, cantonment board or notified town area
committee, etc are not considered to be rural areas (b) A place which does not satisfy thefollowing three criteria simultaneously is defined as a rural area:
i) a minimum population of 5,000;
ii) at least 75 per cent of male working population engaged in non-agricultural pursuits; and
iii) a density of population of at least 400 per sq. km. (1,000 per sq. mile).
Population statistics
Total
Population
Male Female
%
Contribution
to total
population
INDIA 1,21,01,93,422 62,37,24,248 58,64,69,174 100
Karnataka 6,11,30,704 3,10,57,742 3,00,72,962 5.05
Karnataka Rural Population Urban Population
17116598 44014110
Source: Census 2011, Wikipedia
Subscriber Statistics(Karnataka)
State Subscriber Base Population Mobile Phone per
1000 Population
Karnataka 48,465,542 61,130,704 793
Source: indiantelecom.com
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GDP & literacy rate (Karnataka)
Per capita
GDP(US $)
1034.9
Literacy 66.7%
Telephone penetration in India
The mobile subscriber base in India is 826.25 million out of which 68% of the
subscribers are from urban areas and the balance 32% is from rural areas. The urban tele-
denisty has reached 134% whereas rural tele-denisty is only 28%. As a result, the telecom
subscriber growth in urban areas is now saturated and further growth can come only from
rural India.
According to TRAI, 91% of the villages in India are covered by at least one operator.
Overall, 51% of the villages in India are covered by three operators and 31% of the villages
are covered by four operators. The population density across India is very low in villages
making it less viable for the telecom companies. This is due to lower number of subscribers
per BTS and lower ARPU of a rural customer when compared to the urban customers.
Difficult topography and climatic conditions are the other reasons for this low tele-density in
rural areas.
Population Density Number of villages
Between 1000-2000 129,000
Between 1000-500 144,000
Below 500 219,000
Source: www.indiatelecomonline.com
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. If we look at the spread of population, 70% of the population lives in rural India
spanning 492,000 villages. Majority of this population depends on agriculture for survival.
Contribution of the rural India is very significant as 45% of the GDP comes from this
segment. As telecom and network connectivity is seen as enablers of nations socio-
economic growth, the Government is aggressively looking at plans to improve the tele-
density in rural areas. The industry has made several suggestions for improving the tele-
density in rural areas.
y Fast approval mechanism for site acquisitionTelecom companies spend considerable time for the acquisition of land and for
obtaining permission from the quasi-government authorities like Panchayats for the erection
of BTS. There is always a threat of site demolition and considerable delay is experienced in
getting approvals till now. There is also difficulty in laying down optical fibre cable due to
right of way issues.
Telecom is a public utility and a critical infrastructure for rural development. Government
should instruct the Village Panchayats / Forest departments / Highway authorities to issue the
permission for the erection of BTS site on a fast track. Similarly the land for the site
acquisition should be made available quickly and there should not be any restriction or
charges or penalty on conversion of agricultural land to commercial activity.
y Immediate SEB (grid) power connection at industrial rate Another major deterrent for erecting sites at rural areas is the non-availability of SEB
power. The telecom companies depend on diesel power which is very expensive and does not
justify the site at many rural areas.
The Government should treat the telecom as essential services and mandated to the
state electricity board that the power connections should be made available within one month
of application and at industrial tariff. The BTS sites should be exempted from power cuts and
uninterrupted power supply should be made available.USO subsidy should be considered for
non-conventional energy sources like Wind power, solar energy and bio fuels.
y VSAT connectivity for rural areas
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through ATM. Mobile phone is the ideal and unique vehicle to extend the banking services to
rural India. Many African countries have successfully employed mobile phones for fund
transfer among the rural population. RBI and the banking sector should make the necessary
policy changes and join hands with the telecom sector to reach the banking services to the
uncovered areas.
The advent of wireless technologies, Government support and policy changes have
made it possible to overcome many of these difficulties. While launching wireless
technologies in rural India, operators are required to focus on service availability,
affordability, acceptability and awareness. Operators need to create and implement business
models capable of driving profitable growth through a rural expansion strategy.
Revenue from the Indian Telecom Sector
The gross revenue of the telecom service sector for the year 2009-10 was Rs. 1,57,985
crores which is about 3.7% increase over the last year in spite of unprecedented recession in
the market. Average Revenue Per User (ARPU) for full mobility service for GSM was
Rs.131/- and for CDMA Rs.76 per month while the respective minutes of usage were 410 and
307.
Tele-denisty
Overall tele-density
The number of telephone subscribers in India increased to 826.25 million at the end of
February 2011 compared with 806.13 million in January 2011, thereby registering a growth
rate of 2.50 per cent. The overall tele-density in India reached 69.29
Wireless tele-density (GSM, CDMA & FWP)
Wireless subscriber base increased from 771.18 million to 791.38 million registeringa growth of 32.62 per cent. Wireless tele-density stands at 66.36.
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Wire line tele-denisty
Wire line subscriber base declined from 34.94 million in January 2011 to 34.87
million at the end of February. BSNL/MTNL, two PSU operators, hold 82.71 per cent of the
wire line market share. Overall wire line tele-density is 2.92.
Broadband
Total broadband subscriber base has increased from 11.21 million in January 2011 to
11.47 million in February 2011, a growth of 2.34 per cent.
Particulars Wireless (Figures in millions) Wire line (Figures in millions)
Total subscribers 771.78 34.94
Total net addition 18.99 -0.15
% of monthly
growth
2.52 -0.41
Urban subscribers 512.26 26.13
Rural subscribers 258.93 8.82
Tele density 64.74 2.93
Urban Tele density 143.36 7.31
Rural Tele density 31.05 1.06
Source: Trai, annual report 2010
Wireless Statistics
Urban Tele-denisty Rural Tele-denisty
India 143.36 31.05
Karnataka 130 28
Source: Trai, annual report 2010
Some vital Statistics on Cell phones:
y Telephone Subscribers (Wireless and Landline): 826.25 million (Feb 2011). y Land Lines: 34.87 million Feb 2011)
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y Cell es: 791.38 milli Feb 2011)y Annual Cell ne Addi i n: 227.65 milli (Feb 2010 - 2011)y Monthl Cell phone Addition: 20.20 milli (Feb 2011)y Tele-denisty: 69.29 % (Feb 2011)y ProjectedTele-denisty: 1.159billi 75% of popul tion by 2013.
Source: Trai annualreport 2010
Bi est cell phone players ofIndia:
Source: Traiannualreport, 2010
USO
Uni ersal servi e is an economic, legal and business term used mostly in regulated
industries, referring to t e practice of providing a baseline level of services to every resident
of a country. The basic concept of Universal service is the below cost pricing of service to
increase the quantity of service. Most countries fund their USO either by collecting taxes
from the operators or by allocating funds through budgetary process. The third option is to
allow the incumbent operatorto be the designated USO provider by providing them legal and
monopoly protection. Universal Service Obligation is essentialto ensure thatthere is a
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balanced growth in the economic and social well-being of the masses. The Government needs
to take into account the social rate of return and the economic rate of return at the time of
taking decision to provide services to areas which are not commercially viable. In India the
rural penetration of telecom services is lower than the urban penetration. This is because the
private operators were initially reluctant to expand the network in rural areas because of the
lower ARPU and the high cost of provisioning services in those areas.
UniversalService
Objectives
USO
Funding
Policy
Roll Out
ObligationCompetition
Termination
Charges
Tariff
Policy Access
Deficit
Charge
Government
Funding
Rural Service Providers
USO Fund in India
The Universal Service Support Policy came into effect from 01.04.2002 in India. In
December 2003, the Indian Telegraph (Amendment) Act, 2003 was amended to give
statutory status to the Universal Service Obligation Fund. The Fund was established with the
objective of meeting the Universal Service Obligation by providing access to telegraph
services to people in the rural and remote areas at affordable and reasonable prices. The
resources for implementation of USO are raised through a Universal Service Levy (USL) at
5% of the Adjusted Gross Revenue (AGR) of all Telecom Service Providers. This charge is
included in the licence fee which ranges from 6% to 10%. In addition, the Central Govt. may
also give grants and loans to the USO fund.
Activities planned under USO Fund
The implementation of USO related activities is carried out by the telecom operators
both in private and public sector in India. The fund supports the following activities.
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Installation, Operation and Maintenance of Village Public Telephone in the revenue
villages identified
y Provision of additional rural community phones in areas after achieving the target ofone Village Public Telephone in every revenue village.
y Replacement of Multi Access Radio Relay Technology Village Public Telephoneinstalled before 1
stday of April 2002.
y Provision of household telephones (RDELs) in rural and remote areasy Provision of Broadband connectivity to villages in a phased mannery
Creation of general infrastructure and induction of new technological development inrural and remote areas for development of telecommunication facilities
Implementation of USO Fund activities
DoT has entered into Agreements with M/s BSNL and Private Operators in March
2003 for operation and maintenance of existing Village Public Telephones (VPTs), providing
Rural community phone (RCP) and for installation of Rural Household Direct Exchange
Lines (RDELs). Substantial progress has already been made in all these areas.
USO Fund has also been utilized to provide subsidy support for setting up and
managing infrastructure sites in 500 districts for provision of mobile services in the specified
rural and remote areas, where there is no existing fixed wireless or mobile coverage.
USO Fund subsidy for wireless broadband had been given to BSNL for installing
Wimax BTS in rural India. BSNL till date has rolled out approximately 1000 Wimax BTS
and is in process of deploying an additional 7000 BTS in rural area. DoT is also considering
support to the winners of Broadband Wireless Access (BWA) spectrum auction to ensure
level playing field in rural area.
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Highlights of National Telecom Policy 1994
Objectives:
y Availability of telephone on demand, provision of world class services at reasonableprices,
y Improving Indias competitiveness in global market and promoting exports, attractiveFDI and stimulating domestic investment,
y Ensuring Indias emergence as major manufacturing / export base of telecomequipment and universal availability of basic telecom services to all villages.
Targets:
y Telephone should be available on demand by 1997.y All villages should be covered by 1997.y In the urban areas a PCO should be provided for every 500 persons by 1997.
Value Added Services:
In order to achieve standards comparable to the international facilities, the sub-sector of
value-added services was opened up to private investment in July 1992 for the following
services:
y Electronic Maily Voice Maily Data Servicesy Audio Text Servicesy Video Text Servicesy Video Conferencingy Radio Pagingy Cellular Mobile Telephone
Pilot Projects:
Pilot projects will be encouraged directly by the Government in order to access new
technologies, new systems in both basic as well as value-added services.
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absence of a polycam. The meeting tookplace for ten minutes in the course of which Dr.
Alok advised the patient on hisfuture treatment plan. The billing for a telemedicine
consultation is done at a flat rate of INR500 in case one specialist is involved and INR750 in
case of two specialists. In case of overseas referral cases ATEL charges $50 if one specialist
is consulted and $75 in case of two. This web consultation has saved Shanker Chandra quite a
few expenses he wouldhave incurred if he had to travel to Hyderabad to consult Dr. Alok
Ranjan. Web consultation has its own problems like connectivity delay, image and voice
distortion. Dr. Alok Ranjan Consultant Neurosurgeon, Apollo Hospitals- Hyderabad feels
that Information Technology will radically change the working of medical science.
Telemedicine has revolutionized medical consultation by cutting down the distance between
the rural patient and urban specialist. Dr. Ranjan feels that the direct benefits of telemedicine
for patients are convenience, better care, cost effective care, state of art care and best possible
care.
Dr. Alok Ranjan feels the number of cases will increase from two per week now to
close to twenty, which will make their task more challenging. Wider acceptance of the
telemedicine concept will increase the number of referrals for a doctor and his compensation
will commensurate accordingly. Doctors on the telemedicine panel should be tele-savvy,
should be able to understand and answer the patients problem precisely and fast because of
connectivity constraints. The Dr. believes that presently telemedicine in India is only for
second opinion and is not a means of performing surgeries, due to lack of infrastructure. He
feels that Apollo being one of the first corporate hospitals to use telemedicine, have large
growth prospects in terms of technologically backed quality treatment and in creating a niche
segment in telemedicine care. In India confidential information cannot be transferred using
the existing network as it is prone to web hacking etc. To overcome this problem, Hippa a
European standard for data protection can be implemented to transfer confidential
information between two different hospitals. Apollo has not adopted this standard for its
current project but is considering it for its future telemedicine projects.
Opportunity within NREGA for mobile payment of salaries
y Opportunity within NREGA - 25 lakh working people under NREGA need bankaccounts, but half the accounts are with post offices, and not under any electronic system
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y Difficulties with Biometric Details - Although biometric details are taken for the cardholders, these details do not conform to UID specifications. There is a daunting task of
repeating the whole exercise
y Fund flow from NREGA require a common platform - Cascading of fund flow from largeaccounts to end customers involve multiple bankers and financial institutions. Currently
there are no common standards existing for the whole gamut of bankers, neither are there
any standards for interoperability.
y MPFI (Mobile payment forum of India) is being jointly formed by Institute forDevelopment and Research in Banking Technology (IDRBT) and Rural Technology
Business Incubator (RTBI) of IIT Madras with a mission to enable mobile payments
in India with secure and low cost transaction. MPFI is working on creating such common
standards.
Grameen Sanchar Sewak Scheme
The scheme is designed to provide availability of a phone at the doorstep of every
rural household. Under the scheme, a mobile phone will be provided to a postman (Gramin
Sanchar Sewak). When the postman goes to a house to deliver a letter, he will carry the
phone with him. Since a postman reaches practically every house, the scheme will enable the
phone service to be made available practically to all citizens in his area. Initially, the scheme
is proposed to be operated on a pilot basis in 2000 post offices covering 10,000 villages.
WLL Phones for the scheme will be provided by BSNL. The phones have a display screen on
which the units will be displayed. A receipt for the transaction will be provided by the
postman. A 25% commission has been proposed for the scheme. Based on the results of the
pilot, the scheme will be extended to more post offices in the country
Role of regulator
The mission of Telecom Regulatory Authority of India (TRAI) is to ensure that the
interests of consumers are protected and at the same time to nurture conditions for growth of
telecommunications, broadcasting and cable services in a manner and at a pace which will
enable India to play a leading role in the emerging global information society.
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The Telephone Regulatory of India (TRAI) has had to rule on contentious issues, such
as on the competing claims of GSM and CDMA operators in the licensing areas and, more
recently, on issues connected with spectrum allocations and pricing. Unless precedents and
case laws are well established, regulatory decisions will continue to be marked by
uncertainty.
Major Challenges in going rural faced by telecom companies
There are four main difficulties in serving rural communities, each one of which has
appeared insurmountable:
Power challenges
Most of rural India is not served by the power grid. Some areas may get agricultural
power two hours in the morning and evening but even this is the exception. When fuel
can be afforded and delivered, power tends to come from diesel generators. The combination
of poor fuel quality and poor generator maintenance severely limits the life of any generator.
Revenue challenges
Rural India can pay for mobile services, but only around $2 per month. The cost base
of any solution has to be geared to these ARPU levels.
Skills challenges
There are no trained telecom engineers and few people can read or write. This makes
the installation and maintenance of GSM networks highly challenging.
Access challenges
These are extremely remote communities, served by poor roads and no other
significant infrastructure.
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Mobile Communication in Rural Areas: The stakeholders
Telecom Service provider
y Sharing of Telecom Infrastructurey Outsourcing Network O&My Quick rollout of network Infrastructurey Broaden Reach
Electricity Department &Energy Providers
y Full rural electrificationy Lower energy cost for rural usey Simplify procedure for EB connection
Technology Vendors and Application providers
y Provide equipment that do not require A/C, sheltery Enhance maintainability and sharabilityy Seek Sourcing and manufacturing opportunities in low cost areas
Independent Telecom Infrastructure Provider
y Ability to rapidly roll-out towersy Set up sharable towers proactively in Dark Spotsy Serve as a one-stop-shop provider of Telecom Infrastructurey Support Operators to focus only on their core activities
Regulatory& Govt Bodies
y Simplify land acquisition processy Rebate for serving rural area
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Internet Penetration in rural India(Based on the research conducted by
IMAI in 7 states of India)
Internet penetration is rising appreciably in India today. Urban India which accounts
for about 28% of the total population, has witnessed the bulk of this growth, with students,
youth as well as office goers being the primary drivers. Rural India, on the other hand, lags
behind. By December 2009, rural India had about 7.45 Mn claimed Internet users and 5.5 Mn
active Internet users.
The All India estimates for computer literates in rural India are 47 Mn. This
translates into a computer literacy of about 7.4% for rural India as a whole.
The reasons for increased Internet penetration, especially in rural areas are multiple.
Government initiatives facilitated by DIT (Department of Information Technology) such as
NeGP (National e-Governance Plan), SWAN (State Wide Area Network) and CSC (Common
Service Centres) are increasingly maturing. As per latest reports provided by the DIT, there
are about 90,000 CSCs operational in various parts of India. With India having about 600,000
villages, each common service centre on an average serves about 6 villages approximately.
Other notable Government initiatives include Sarva Shiksha Abhiyan (SSA) and the National
Rural Employment Guarantee Act (NREGA) scheme. The SSA has helped computer literacy
to rise among school children while also increasing Internet awareness and usage. As part of
NREGA, a web based system has been designed that villagers can use for their personal use
and obtain their payment online, while also storing their money safely.
Also, private sector initiatives such as ITCs e-Choupal, HULs Project Shakti,
Microsofts Project Shiksha and Googles Internet bus among various others, continue to help
increase Internet awareness and usage.
Common Service Centres (CSCs) are by far the most widely used Internet access
points. In the current edition of the report therefore, there has been a streamlined focus on the
type of services CSCs are typically accessed for. About 65% of all Internet access in rural
India happens at a CSC or any publicly accessible computer. As per the findings, educationrelated surfing (49%), general Internet surfing (46%), gaming purposes (28%) and bio data
and CV services (25%) were the main reasons for people to access CSCs.
Internet Non Awareness is still by far the main reason why people do not use the
Internet in rural areas. This is followed by non-availability of computers, non-availability of
Internet connections as other reasons cited. In other words, awareness of the Internet as a
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medium will be another important factor that will expedite Internet adoption. Internet
awareness can be increased through careful planning, designing, and execution of various
promotional campaigns.
These campaigns should be run with Haat, Mela, and Mandi events in villages, as
these are main channels that villagers are exposed to. In addition, the penetration of television
and cable television in particular, has also risen greatly in rural India. These must be utilized
to generate greater awareness.
Initiatives taken by private players to enhance internet penetration in
rural India
With the e-Choupal initiative, ITC continues to reach out to about 4 million farmers
through 6500 kiosks and over 40,000 villages. The initiative provides useful information
about the weather as well as the market price of the food grains, helping prevent the
exploitation of farmers. In addition, the initiative helps to grow a range of crops including
wheat, rice, pulses, soybean, and coffee among others.
Hindustan Unilevers Project Shakti, with its iShakti community portal has also
enabled Internet penetration to rise. The focus of this initiative is women in rural India. There
are about 45,000 women entrepreneurs that cater over 135,000 villages across 15 Indian
states. It is estimated that there are over 3 million consumers that are buying products sold at
such outlets.
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Purpose of Internet access in rural India (According to the study connected
by IMAI in 7 states of India)
Source: Internet rural India, IMAI 2010
Main reasons of non usage of internet in rural India(According to the study
connected by IMAI in 7 states of India)
Source: Internet rural India, IMAI 2010
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