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Project- Recruitment, Selection and Orientation

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    HUMAN RESOURCEMANAGEMENT

    RECRUITMENT, SELECTION ANDORIENTATION

    Submitted by

    Ankit Durga4809

    BBS 2A

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    TABLE OF CONTENTS

    Acknowledgement 3

    Recruitment 4

    Factors influencing recruiting 5

    Process of recruitment 7Philosophies of recruitment 12

    Selection 13

    Selection decisions !4Selection process 15

    Barriers to effective selection 19

    New methods of selection 20

    Orientation 21

    Orientation Programmes 22

    Placement 23

    Bibliography 24

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    ACKNOWLEDGEMENT

    I would like to express our sincere gratitude to Mrs. Tarranum Ahmed for lending her

    experience and guidance, which was essential for the completion of this term paper. Theknowledge imparted to us has been the impetus for this humble effort. The classroom

    lectures with her inculcated in us the right spirit and knowledge to undertake this project.

    I would also like to thank the college and our principal, Dr. Poonam Verma for subjecting

    us to a curriculum, which provides us the much-needed exposure to the ever-changing

    corporate environment.

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    RECRUITMENT

    Recruitment is understood as the process of

    Searching for and Obtaining applicants for jobs

    From among whom the right people can be selected.

    Thus, a definition of Recruitment:-

    Its a process of finding and attracting capable applicants for employment

    It begins with soughting out the new recruits and ends when their applications aresubmitted.

    As a result of which, a pool of applicants is obtained from which new employees are

    selected.

    PURPOSE

    1. To increase the pool of job applicants at a minimum cost.2. Evaluate various techniques of recruiting i.e. in terms of effectiveness and thus

    identify the one that fits in best with ones particular organisation.3. Since, the company is recruiting, the strategy for various events is worked out

    during recruitment, it makes the company proactive and thus lowers the

    occurrence of errors by obtaining the most productive methods in hand.

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    FACTORS INFLUENCING RECRUITMENT.

    Broadly classified as :-1. External forces

    2. Internal forces.

    This diagram demonstrates a number of possible external sources

    EXTERNAL FORCES

    These external forces are the uncontrollable variables and thus have to be taken care off

    while recruiting. These include the following :-

    1. Supply and demand :- the forces of demand and supply dictate the labour

    market. Eg:- in case of professionals say, programmers or cost accountants their

    demand is greater than their supply. Thus a company recruiting might have to

    make a tremendous effort to strike a balance.2. Unemployment rate :- the unemployment rate in an area is high, then the

    recruitment process is simpler as the company recruiting is in a better positionto identify potential candidates from a better and larger pool of applicants. And

    if the unemployment rate drops, then the company needs to focus on exploring

    newer resources.

    3. Political and Legal:- political decisions in terms of reservation of jobs forSCs /STS minorities or lesser privileged sections of the society, has to be

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    respected by the recruiting company. Also legal considerations like for example

    child labour prohibition in certain employment. Notification of vacancies by

    employers to Employment Exchanges . recruiting companies need to abide bythese legalities subjectively.

    4. Labour Markets :- The conditions in the labour markets affect the recruitment

    process. When the company is making an attempt to find answer to the questionwhere to Look this factor and its current scene comes into action. Example if

    there is shortage of blue collared employees in the local market , organisation is

    compelled to conduct regional recruitment campaigns.5. Sons of Soil:- it implies that preference be given to the people of their

    respective states in matters of employment.

    6. Companys Image:- perception of the job seekers about the company acts as a

    key factor in attracting qualified prospective employees.

    INTERNAL FORCES

    1. Recruiting Policy:- whether its internal or external affects the process ofrecruitment.

    2. Size:- large companies there is less tedious job of recruiting and vice-versa.

    3. Cost:- Recruiters must operate within budgets.

    4. HRP:- Careful and tactful HRP by recruiters can minimize recruitment cost.5. Growth:- the Phase of the life cycle of the company is to be considered. Eg: if

    the company is in the growth stage it will recruit more people where as if its in

    the decline or maturity phase it will not employ more people.6. Dominion Status:- the dominion status of the organisation i.e. whether Indian

    or an MNC.

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    PROCESS OF RECRUITMENT.

    The process comprises of 5 interrelated stages which are as follows:-

    1. Planning

    2. Strategy Development

    3. Searching4. Screening

    5. Evaluation and control.

    PLANNING STAGE

    Its designing the set objectives that

    1. Quantify i.e. number

    2. Qualify i.e. type of applicant to be contacted.

    In accordance with job vacancies and their job information.

    1. NUMBER OF CONTACTS:The company ascertains how many applicants are essential to fill in a particular

    vacancy. These figure may be arrived by an organisation, taking into account its

    past recruitment process. The organisation would derive a term called as YIELDRATIOS.

    Yield ratio gives the relationship between two variables. The number of

    applicants (say 2000) against the actual number of people hired. (say 20) Thus theYield ratio here is 100:1 i.e. to employ one person the company needs to tap 100

    competent applicants.

    Yield ratio would literally be the ratio of o/p to i/p, or the ratio of what you reap is

    to what you sow.

    2. TYPE OF CONTACTS

    People matter but the right type of people matter more. Thus, recruitment

    planning is to identify the type of people that need to be looked at or approached

    about job openings. These details would be availed through job description andjob specifications.

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    STRATEGY DEVELOPMENT STAGE

    A strategy is a plan of action.

    Once the organisation has summed up how many and what type of applicants

    required, the other issues would be:-

    1. Make or buy :- the company has to make call whether the equation would be

    Hire less skilled employees + invest on training and education = Make

    OrHire skilled employees + little Training and immediate work benefit = buy

    Whatever would be the best fit according to the need of the hour has to be

    accustomed and each has its own pros and cons.For Eg: in case of buythough an organisation might have an advantage with the

    buy decision of little time and money spent on training and benefit of immediate

    work handling, but due to high remuneration demanded the benefit are outweighedby it.

    2. Technological Sophistication

    The decision as to use the available technology in the process.

    EG: due to the advent of computers, the exchange of resumes online by job seekersand employers has helped the organisation a chance to eliminate an unfit applicant

    right in the screening stage, thus saving on time and travel expenses.

    3. Where To Look:-

    Here the geographic distribution of labour markets among job seekers is to beconsidered. General strategy for an organisation :-

    Top level Executives- go on to national level and even international if its an MNC.

    Technical Employees - regional and local markets.Eg:- IT people;- Banglore

    Embroiders Calcutta.

    Clerical and Blue collar jobs:- Local Markets.

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    Also, these arent water tight compartments and may be modified as per demand

    and need. But, organisations adopt an incremental strategy in which initial efforts

    are concentrated in regional or local markets and expanded if these efforts fail toachieve desired results.

    4. How To Look:-

    This refers to the sources of recruitment. These can be external as well as internal

    INTERNAL SOURCES.

    1. Present employees:- two ways of recruitment i.e. either by promotion or transfers.

    Promotions and their advantages are as follows :

    It raises employee morale leading to better productivity. Less riskier as the employee performance is already known.

    Cheaper than going outside for recruiting.However, it can be dysfunctional as we lose on the opportunity of hiring an outsider

    more competent for the job.

    Also, promotion to be effective, requires using job posting, personnel records and

    skill banks.JOB POSTING means notifying vacant positions by posting notices,

    circulating publications or announcing at staff meeting and inviting

    employees to apply.PERSONNEL RECORDS help discover employees who are under

    performing and also employees that have the potential for further training.

    SKILL BANKS list current employees who have specific skills.ANOTHER way to recruit present employees is transfers.

    2. Employee referrals:- the job incumbents inform about the job vacancy to theirfriends and families encouraging them to apply. This source is mostly a very

    effective method of recruiting because the organisation is reached to many qualified

    people at a very low cost. Also since the existing employees are already acquainted

    with job requirements, organisational culture, thus they pass on the same to thepotential candidates for them to decide.

    3. Former Employee:- the retired employees may join on a part time basis or just asadvisors or may even recommend competent candidates interested in the job.

    Companies have a ALUNINI i.e. a platform that provides interaction between

    former and existing.

    4. Previous Applicants:- Companies (Le Meridien ) maintain data Banks where the

    profile of the applicants are stored which can be used in times of vacancy. Thus, its

    a quick and inexpensive way to fill in semi-skilled jobs.

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    EXTERNAL RECRUITMENT

    1. Professional or Trade Associations:- Many associations publish journals or

    magazines at regular intervals to be circulated amongst its members, whichcan be used by organisations to place ads to attract highly educated,

    experienced or skilled personnel.

    2. Advertisements :- the most popular method as its reach is very wide.Newspapers the most common medium, but the newspaper chosen to place the

    ad should be thoughtful in terms of the target audience.

    3. Blind ad.:- the employer does not disclose its identity, the job seekers are

    asked to reply to a post box number or to a company retained consulting firm.However, theres reluctance on the part of respondents to a blind ad due to

    bad reputation as companys use it just to test the supply of workers in the

    community, test their popularity among job seekers or identify the current

    employees who are likely to fly away.4. Ads. Are released by job seekers themselves, where they sell themselves by

    describing the qualifications, experience and areas of interest of advertisers.Also, advertisers must use AIDA formula i.e. attract attention, develop

    interest, create desire and instigate action on the part of the job seekers.

    5. Campus Recruitment:- Organistions use colleges, universities, research labs as

    fertile grounds. Companies like HLL, Tatas, L&T, Le Meridien etc. recruitregularly every year to skim the crme of campuses. However, campus

    recruitment is often an expensive process, as quite possibly the ones who were

    recruited quit their jobs due to lack of challenge offered by the organisation.6. Walk-Ins, Write-Ins, and Talk-ins:- Direct applicants, common, least

    expensive approach. It provides a pool of potential employees to meet future

    needs. Eg.- Le Meridien fills in its junior level jobs and staff cadre throughdirect application.

    7. Consultants:- recruiting agencies lend professionalism to the hiring process

    also providing nationwide contacts keeping the employer and employeeanonymous. However cost becomes a constraint as consultants charge fees

    ranging from 20-50% of first year salaries of individual placed. Eg:- Abc

    Consultants, Head Hunters, etc. Strategic Management Alliance (SMA) used

    by Le Royal Meridien. I2C uses Mindspace, Infobase.8. Displaced persons :- Such people are a source of recruitment when the project

    is completed.

    9. Radio and T.V. :- Not a very popular source in the corporate world, usuallyused by the government to recruit. Eg: Indian army Ads invite youth to

    safeguard the country.

    10. Mergers and Acquisitions:- a large pool of employees is available at hand thatof qualified job applicants from among which the best qualified job applicants

    can be drawn.

    11. Competitors:- Rival firms can be a strong source of recruitment. Popularly

    called poaching involves identifying the right people in rural companies,

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    offering them better terms and luring them. Eg: Chief of Crisil joined George

    Soros, one of the largest firms in the market.

    5. When to Look :- to decide on the timings of events. Time Lapse Data is used indetermining the timings. TLD shows the time lag between ads placed for vacancies

    till the employee on duty. Thus it shows the average time that elapses between

    major decision points in the recruitment process. Therefore a company can knowthe time it needs in hand to fill in vacancies.

    SEARCHING STAGE

    Also known as the Implementation Stage.

    Step 1 is Source Activation . Sources and search methods are activated which results in a

    flood of applications.

    Step 2 is Selling . following the source activation would be the way in which the messageis sent across the organisation. A thoughtful and Tactful decision in identifying the way

    in which the company sells its vacancies.

    SCREENING STAGE

    Applications received in response to ads are screened and only eligible applicants arecalled for an interview. Once the applications are scrutinized and shortlisted , the

    selection process commences. The techniques used to screen applicants vary depending

    on the candidate sources and recruiting methods used. Eg:- interviews and applicationbanks used to screen walk-ins.

    EVALUATION and CONTROL STAGE

    This step where the organisation goes back to the process and analyses the effectivenessof the entire process.

    Evaluation of Recruitment Process

    The recruitment process has the objective of searching for and obtaining applications

    from job-seekers in sufficient numbers and quality. Keeping this objective in mind, theevaluation might include:

    1. Return rate of applications sent out.

    2. Number of suitable candidates for selection.

    3. Retention and performance of the candidates selected.

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    4. Cost of the recruitment process.

    5. Time lapsed data.

    6. Comments on image projected

    PHILOSOPHIES OF RECRUITING

    A philosophy of recruiting is an attempt made to enhance the effectiveness of therecruitment process by matching the needs of the organization to the needs of the

    applicants. Two approaches are available to bring about this match. They are

    (i) Realistic job preview (RJP), and(ii) Job compatibility questionnaire (JCQ).

    1. Realistic Job Previews

    Realistic job preview (RJP) provides complete picture of the job covering both

    positive as well as negative aspects that helps the job seekers to evaluate the

    compatibility among the jobs and their personal ends before hiring decisions aremade. It can result in self-selection process. Research shows that it leads to lower

    rate of employee turnover when RJPs implemented realistically. More beneficial

    for organizations hiring at the entry level. Also for more complex and higher level

    of job satisfaction and performance at the initial stages of employment.

    2. Job Compatibility Questionnaire

    The Job Compatibility Questionnaire (JCQ) was developed to determine whetheran applicant's preferences for work match the characteristics of the job. The job

    seeker is required to collect information on job factors like absenteeism, turnover

    and job satisfaction etc. Thus its administered to jobseekers who have bare idea

    with the target job under study. The assumption is that JCQ is that the greater thecompatibility between an applicant's preferences for a job and the characteristics

    of the job as perceived by the jobseeker, the greater the probability of employee

    effectiveness and longer the tenure.The JCQ is a 400-item instrument that measures job factors. Items cover the

    following job factors: task requirements, physical environment, customer

    characteristics, peer characteristics, leader characteristics, compensationpreferences, task variety, job autonomy, physical demands, and work schedule.

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    SELECTION

    Selection is defined as the process of differentiating between applicants in order to

    identify (and hire) those with a greater likelihood of success in a job.

    Selection is basically picking an applicant from (a pool of applicants) who has the

    appropriate qualification and competency to do the job.

    The difference between recruitment and selection:

    Recruitment is identifying n encouraging prospective employees to apply for a job.And

    Selection is selecting the right candidate from the pool of applicants.

    ROLE OF SELECTION

    Selection is crucial for the organizations effectiveness for 2 reasons:

    1) Work performance: Performance of the organization is very important to the success

    of the company. So the organization always employs people who are well qualifiedand competent.

    2) Cost incurred: cost incurred while selection process also plays an important role.This can be explained with an example:

    Pepsi went on a crash recruitment drive. Six people from the company took over

    Oberoi business center for six days. 3000 people who had responded to the

    advertisements earlier issued were scanned: people were asked to respond within100hrs by fax. People selected for the interview were flown into the city.

    This example just shows how expensive selection can be. Hence cost incurred is very

    important for the success of the selection process.

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    SELECTION DECISIONS

    SUCCESSFalse Negative True Positive

    FAILURETrue Negative False Positive

    FAILURE PREDICTED SUCCESS PREDICTED

    Outcomes of the selection process

    There are 4 outcomes of the selection decisions

    1) True positive error: True positive is when the company predicts

    success and the result is a success ie when they select the right employee forthe right job.

    2) True negative error: True negative is when a company predicts

    failure and the result is a failure i.e when they reject a candidate appropriately.

    3) False positive error: This happens when a company predictssuccess and results in failure. That is when they select a wrong/ incompetent

    employee for a job.

    4) False negative error: This happens when a company predicts failure

    when the result could have been a success. That is when they an employeewho is very competent due to wrong perceptions.

    Types of cost incurred due to wrong selection decision:

    1) Cost of selection2) Cost of training

    3) Cost of re-employment

    SELECTION PROCESS IS PREFERABLE IF:

    It is easier for applicant because they can send their applications to a singlecentralized department/agency.

    It facilitates contacts with applicants because issues pertaining to employment can be

    cleared through one central location. It helps operating managers to concentrate on their operating responsibilities. This is

    helpful during peak operating period.

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    It can provide for better selection because hiring is done by specialist trained in

    staffing techniques.

    The applicant is better assured of consideration for a greater variety of jobs. Hiring cost may be cut because duplication of efforts is minimized.

    With increased government regulations on the selection process, it is important that

    people who know about these rules handle a major part of the selection process.SELECTION PROCESS

    1. Selection from the internal and the external environment: Several internal

    factors such as the company policy, HRP and cost of hiring as well as external

    factors such as supply and demand of specific skills in the labour market,unemployment rate, labour market conditions, legal and political considerations,

    companys image etc., are among the major factors which are considered while

    selecting and employee at any level of the organization.

    2. Preliminary Interview: The next step that tag along the selection procedure is a

    preliminary interview the wherein the applications are scrutinized so as toeliminate unqualified applications.

    3. Selection Tests: After passing through the interview the next stage that the

    applicant has to prove himself on is the selection tests. There are different types ofselection tests for different levels of the organization and that too is further

    differentiated within different types of organizations. Some of the most common

    and well-known tests that an applicant has to go through are:(a) Ability test

    (b) Aptitude test

    (c) Personality tests: which is common mostly for the higher level of

    management are given to measure a prospective employees motivation tofunction in a particular working environment.

    4. Employment Interview: The interview can be (1) one to one; (2) sequential; (3)panel interview. These can be divided into the following types:

    Type Description

    1. Structured A predetermined checklist of questions usually asked of all

    applicants

    2. UnstructuredQuestions are made up during the interview.3. Mixed A combination of structured and unstructured questions. This is

    mostly practiced.4.Behavioral Questions limited to hypothetical situations. Evaluation is basedon the solution and approach of the applicant.

    5. Stress A series of harsh, rapid-fire questions intended to upset the applicant.

    Common Interview Problems:

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    Regardless of the type, several problems are inherent in interviews. Selection

    specialists must be aware of these problems and need to be trained to

    overcome them. The problems are:1. Interviewer often is often not aware the conditions under which the job is

    performed.

    2. Interviewers may make snap judgments early in the interview.Consequently, they block out further potentially useful information.

    3. Interviewers permit one trait or job related attribute to influence their

    evaluation of the remaining qualities of an applicant. This process is calledthe halo effect.

    4. Interviewers have a tendency to be swayed by the negative information

    about the applicants.

    5. There often is no coordination between the interviewers while taking theinterview.

    6. Interviewers judgments are often affected by the pressure to favour a

    candidate or fill the position hence they lower their judgments.

    7. Interviewers judgment regarding an applicant is often affected by the listof available applicants. For instance a horse will always stand out from a

    group of donkeys.8. Sex, race and attitudes similar to those of the interviewer mat lead to

    favorable evaluations.

    Steps to avoid these problems:

    1. Plan the interview

    2. Establish an easy and informal relationship

    3. Encourage the candidate to talk4. Cover the ground as planned5. Probe where necessary

    6. Analyse career and interests to reveal strengths, weakness and patterns of

    behaviour.7. Maintain control over the direction and time taken for the interview.

    8. Always use a structured form of questions to be asked in the interview.

    9. Evaluate the interviewee immediately after the interview.10. Focus on traits accurately assessed in the interviews.

    11. Get the interviewee to talk

    12. Respect the reservation policy of the concerned government.

    5. References and Background Checks: Many employer request names, address,

    and telephone numbers or references for the purpose of verifying information and,perhaps, gaining additional background information on an applicant.

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    The selection process

    6. Selection Decision: After collecting data from all the preceding steps, this is the

    most crucial step in the entire selection process. The main difference between thepreceding stages and this is that former is used to short list the number of

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    External Environment / Internal Environment

    Preliminary Interview

    Selection Tests

    Reference and Background Analysis

    Employment Interview

    Selection Decision

    Physical Examination

    Job Offer

    Employment Contract

    Evaluation

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    candidates and later one is to make a final decision from the pool of individuals

    who pass the tests, interviews and reference checks.

    The view of line manager will be generally considered in the final selection

    because it is he/she who is responsible for the performance of the new employee.

    The HR manager plays a crucial role in the final decision.

    7. Physical Examination: After the selection decision and before the job offer is

    made, the candidate is required to undergo a physical fitness test. The result of themedical fitness test is recorded in a statement and is preserved in the personal

    records. The main objectives of this test are as follows:

    To detect if the individual carries any infectious diseases.

    To determine whether an applicant is physically fit to perform the work.

    It helps to determine if there are any physical capabilities which

    differentiate successful and less successful employees.

    Medical check up protects applicants with health defects from undertaking

    work that could be detrimental to them or might otherwise endanger theemployers property.

    Last, but not the least such examination will protect the employer from

    workers compensation claims that are not valid because the injuries or

    illness was present when the employee was hired.

    8. Job Offer: The next step in selection process is Job offer for those applicants who

    had passed previous stages. Job offer is made through a letter of appointment.

    Such letter usually contains the date by which the appointee must report on duty.Appointee must be given a reasonable time for reporting because it may be quite

    possible that appointee is employed in some other company or must be residing in

    some other city and for such other reasons. Company may also want the appointeeto delay in joining the job because the job may require undergoing some training

    program.

    9. Contracts Of Employment: After the job offer is made and the candidates acceptthe offer, certain documents need to be executed by the employer and the

    candidate. One such document is Attestation Form. This form contains vital

    details about the candidate, which are authenticated and attested by him/her,which could be used for future reference.

    Another document is Contract of Employment. This document contains the Terms

    and Conditions of employment like designation, perks, term of job and so on. The

    information written in the contract may vary according to the level of the job.The main drawback of the contract is that it is difficult to enforce them.

    10. Concluding the selection Process: The selection process will not end withexecuting the employment contract. The step is reassuring the candidates who

    have not been selected. Such candidates must be told that they were not selected,

    not because of any serious deficiencies in their personalities, but because theirprofiles did not match the requirements of the organisation.

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    11. Evaluation of selection process: The broad test if the effectiveness of the

    selection process is the quality of the personnel hired. An organization must havecompetent and committed personnel. The selection process, if properly done, will

    ensure avability of such employees. How to evaluate the effectiveness of a

    selection programme? A periodic audit is the answer. Audit must be conducted bythe people who work independent of the HR department.

    BARRIERS TO EFFECTIVE SELECTION

    The main objective of selection is to hire people who have competence and commitment.

    This objective is often defeated due to certain barriers. The barriers to effective selectionare:

    1. Perception: The inability to understand others is the most fundamental barrier in

    selecting the right candidate. Selection demands an individual or a group of

    people to assess the respective competencies of others with the aim of choosingthe right person for the job. But their personal bias may affect their judgement.

    For example their likes and dislikes about a persons hairstyle, dress etc. may

    make them change their decision.

    2. Projection: Error of projection arises when an interviewer expects his own

    knowledge ,skills and values in a candidate. Therefore he is likely to select

    candidates who resemble him.

    3. Constant error : Such error arises because the interview of previous candidate

    unduly influence the interviewer in favour or against the candidate. For instance, a

    qualified candidate may be underrated because the previous candidate was verybrilliant.

    4. Leniency: it implies the tendency to assign high scores. It is normally associatedwith lack of confidence and interest in rating. This may arise due to exaggerated

    expectation , lack of contact with people and generally rigid personality.

    5. Fairness: Selection requires that no individual should be discriminated on the

    basis of race, religion, region or gender. But the low number of female

    employees, discrimination on the basis of age proves the efforts to minimizeinequity have not been very effective.

    6. Validity: Validity is supposed to help in predicting the job performance of anincumbent. A validated test helps in differentiating between the employees who

    will perform and who will not. However it is not an accurate performance and

    only increases the possibility of success.

    7. Reliability: A reliable method is one that will produce consistent results when

    repeated in similar situations. But such method may have varying results. A

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    reliable test may fail to predict job performance with precision. It is more to do

    with consistency.

    8. Pressures: Politicians, bureaucrats, relatives, and friends of the candidate bring

    pressure on the selectors. Candidates selected due to such compulsions are not the

    right ones. Such selections are more in case of public sector undertakings.

    NEW METHODS OF SELECTION

    360 degree selection or Participative selection: In this method subordinates

    participate in the selection of their co-workers and supervisors. The idea is that

    such participation will improve quality, increase support for the selectedsupervisors and co-workers and improve employee morale. For example for the

    selection of a sales manger, assistant sales manger will also take part in the

    selection process along with the hr manager.

    Employee leasing: The client company leases employees from a third party, noton temporary basis but on a full time basis and for long help. An interesting

    feature is that the client company need not perform personnel activities such ashiring compensation or record keeping. Employees working elsewhere are leased.

    They are not directly employed by the company where they are working.

    Employees not recruited by one client is sent to another.

    SELECTION IN INDIA

    Conditions of labour market largely determine the selection process. We have a strangeparadox in our country. On one hand there is large-scale unemployment and on the otherhand there is shortage of skilled labour. At one place we have no vacancy boards and at

    other places we have wanted employees boards. Unemployment is more among people

    who do not have specific skills. Corruption and influence is used in hiring suchemployees. Selection is therefore not systematic and at times bizarre in India

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    ORIENTATION

    Orientation is basically a training given to employee before they start working in theorganization

    It is a programme develop to provide information to employee so that he could able to

    work comfortably and efficiently in the organisation.

    A formal defination of orientation is planned introduction of employees to their

    jobs,their coworkers and the organisation.

    PURPOSE OF ORIENTATION

    Purpose of orientation is to reduce the anxiety level and to increase the comfort level so

    that employee work comfortably . this will make them approach their colleague ,their

    senior with out hesitation and this will definitely bind them as a team and the aim of

    organisation ie. growth is achieved because of it.

    Orientation could be of a day, weeks, depending on the organisation

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    ORIENTATION PROGRAMME

    FORMAL OR INFORMAL

    In case of formal orientation the programme is very much structured . it is verysystematic way . Everything in programme is lays down previously and the flow is very

    much according to that

    This is done when you are hiring an executive.

    In case of informal the orientation programme is very much unstuctured . this actually

    gives a big room for creativity which is the basic aim of such orientation

    INDIVIDUAL OR COLLECTIVE

    As the name suggest individual is orienting one at a time while collective is orienting a

    group as a whole.

    Individual is both time consuming and expensive than collective.In case of of high level jobs or for say some specialised jobs company provides

    individual orientation while in case of low or middle level its generally collective.

    Moreover a small company prefer an individual orientation as they hire very few staff at

    a time.

    SERIAL OR DISJUNCTIVE

    In case of serial an experinced employee gives training to new employee .Here the new

    employee look at senior one as role model , as a benchmark and try to follow him . While

    in case of Disjunctive there is no predecessor to guide himEach has its own advantages and disadvantages. In case of serial the new employee act

    and follw the experienced one which lead to consistency in delivery mechanism but one

    of the biggest shortfall is there is no room for creativity .In case of Disjunctive though there is high room for creativity but when every try to

    adopt its own unique way then in extreme case there is no coordination and the overallobjective of company is lost

    INVESTITURE OR DIVESTURE

    The company decide whether to maintain or dismantle new hires position .

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    In case of investiture the company seeks to benefit from the new hire. This happens in

    case of high level appointees and company gives the freedom to him or her to change the

    environment like furniture , give him the choice to select a team anything which effectshis or her performance.

    In case of Divestiture the organisation mould the employee according to its work culture.This is done to seek better fit between new member and organisation Divestiture

    strategies are followed for inducing hires into military, professional football, police

    academy. The premise behind divestiture strategy is to dismantle the old mindset of thenew member so that instilling a new set of norms and values becomes easy.

    REQUISETES OF AN EFFECTIVE ORIENTATION PROGRAMME

    1. Prepare for new employee

    2. Determine information new employee wants to know

    3. Determine how to present information

    4. Completion of paper work

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    PLACEMENT

    Placement is a process of placing the right people in the right place so as to obtain the

    maximum benefit. The process is fully dependent on specialization so as the right person

    is placed at the right job to avoid any wastage of valuable resources in the organization. Itis usually carried out after orientation depending upon different companies and is

    considered the final step.

    There are three different types of Placement techniques:

    1. Individual: In this type all the emphasis is based on a particular individual as hisactions are not dependent on anyone and he is solely responsible for the outcome

    of the results. Such type of individuals is placed in salesmanship, giving deliveries

    of goods and services.

    2. Assembly line: in this type the one particular individual is depended on the work

    carried out by the people ahead of him or after him. Everyone shares the

    outcomes responsibility as the work is carried out in a sequential process. Eg: thecoordination between the different department in the organizations.

    3. Pooled: In the type a group is formed and a particular project is given and the

    project is to be carried out by the entire group and it is held responsible for itsoutcome. This is one of the most practiced forms in the organization.

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    BIBLIOGRAPHY

    1. Encyclopdia Britannica. "Personnel administration is also frequently calledpersonnel management, industrial relations, employee relations".

    2. Human Resource Management, Gary Desslar 10th Edition

    3. Human Resource management, K Ashwathappa4. A Handbook of Human Resource Management Practice, Armstrong, Michael

    (2006) 10

    th

    Edition5. www.managementparadise.com