Project Plan Task tracker info sample

46% Yes Teleperformance Colombia - Pilot CCMS Implementation - Life Cycle Management Implementation inc Sprint External Devices

22% Yes Project Maintenance

25% Yes Conduct Weekly Status Meeting - Review Weekly Status Report

100% No Conduct Weekly Status Meeting - Review Weekly Status Report 2




































14% Yes Conduct Monthly Steering Group Meeting - Review Monthly Status Report

100% No Conduct Monthly Steering Group Meeting - Review Monthly Status Report 2







0% Yes Conduct Bi-Monthly Project Board Meeting - Review previous two months status reports

0% No Conduct Bi-Monthly Project Board Meeting - Review previous two months status reports 2



84% Yes Assessment Phase

100% Yes Identify Project Board

100% No First casual meeting with Key Decision Makers

100% Yes Send CCMS Introduction Email to CCMS Project Sponsor

100% No Roles and Responsabilities Template (doc no. 19)

100% No Receive Completed Roles and Responsabilities Template (Identify Project Board and Project Steering Group) (doc no. 19)

100% No Arrange Project Kick Off Meeting

100% No Send agenda for Project Kick off meeting

100% Yes Project Kick Off Meeting

100% No Review Kick off Document (doc no. 22)

100% No Review Project Communications Plan (21) and Roles and Responsabiliies

100% No Review Subsidiary Org Chart (doc no. 23)

100% No Submit Project Communications Plan Document (doc no. 21)

100% No Project Communications Plan (doc no. 21)

100% No Write Project Charter (doc no.20)

100% No Submit Project Charter (doc no.20)

100% No Project Charter (doc no.20)

100% No Subsidiary Project Sponsor sign off of Project Charter

100% No VP Enterprise Information Sign off of Project Charter

100% Yes Helpdesk connectivity

100% No Identify Helpdesk contact person (CCMS Owner)

100% No Configure Ips to allow access to Helpdesk

100% No Set up Helpdesk contact/s within Helpdesk

100% No Conduct Helpdesk Training

100% No Confirm DEMO connectivity

100% Yes Establish CCMS Connectivity

100% No Initiate Request with Technical Contact for MPLS Connection

100% No Establish MPLS

100% No Verify CCMS Connectivity

100% Yes Complete Conversion Questionnaires

100% Yes Complete Human Resources Questionnaire

100% No Submit CCMS Conversion Questionnaire - Human Resources

100% No CCMS Conversion Questionnaire - Human Resources

100% No Complete CCMS Conversion Questionnaire - Human Resources

100% No Return CCMS Conversion Questionnaire - Human Resources

100% Yes Complete Privacy Questionnaire

100% No Submit CCMS Conversion Questionnaire - Privacy

100% No CCMS Conversion Questionnaire - Privacy

100% No Complete CCMS Conversion Questionnaire - Privacy

100% No Return CCMS Conversion Questionnaire - Privacy

100% Yes Complete Scheduling System Questionnaire

100% No Submit CCMS Conversion Questionnaire - Scheduling System

100% No CCMS Conversion Questionnaire - Scheduling System

100% No Complete CCMS Conversion Questionnaire - Scheduling System

100% No Return CCMS Conversion Questionnaire - Scheduling System

100% Yes Complete Work Force Management Questionnaire

100% No Submit CCMS Conversion Questionnaire - Work Force Management

100% No CCMS Conversion Questionnaire - Work Force Management

100% No Complete CCMS Conversion Questionnaire - Work Force Management

100% No Return CCMS Conversion Questionnaire - Work Force Management

100% Yes Complete Benefits Questionnaire

100% No Submit CCMS Conversion Questionnaire - Benefits

100% No CCMS Conversion Questionnaire - Benefits

100% No Complete CCMS Conversion Questionnaire - Benefits

100% No Return CCMS Conversion Questionnaire - Benefits

100% Yes Complete Operations Questionnaire

100% No Submit CCMS Conversion Questionnaire - Operations

100% No CCMS Conversion Questionnaire - Operations

100% No Complete CCMS Conversion Questionnaire - Operations

100% No Return CCMS Conversion Questionnaire - Operations

100% Yes Complete Quality Assurance Questionnaire

100% No Submit CCMS Conversion Questionnaire - Quality Assurance

100% No CCMS Conversion Questionnaire

100% No Complete CCMS Conversion Questionnaire - Quality Assurance

100% No Return CCMS Conversion Questionnaire - Quality Assurance

100% Yes Complete Technology Questionnaire

100% No Submit CCMS Conversion Questionnaire - Technology

100% No CCMS Conversion Questionnaire - Technology

100% No Complete CCMS Conversion Questionnaire - Technology

100% No Return CCMS Conversion Questionnaire - Technology

100% Yes Complete Training Questionnaire

100% No Submit CCMS Conversion Questionnaire -Training

100% No CCMS Conversion Questionnaire - Training

100% No Complete CCMS Conversion Questionnaire -Training

100% No Return CCMS Conversion Questionnaire -Training

100% Yes Complete Payroll Questionnaire

100% No Submit CCMS Conversion Questionnaire - Payroll

100% No CCMS Conversion Questionnaire - Payroll

100% No Complete CCMS Conversion Questionnaire - Payroll

100% No Return CCMS Conversion Questionnaire - Payroll

100% Yes Complete Recruiting Questionnaire

100% No Submit CCMS Conversion Questionnaire - Recruiting

100% No CCMS Conversion Questionnaire-Recruiting

100% No Complete CCMS Conversion Questionnaire - Recruiting

100% No Return CCMS Conversion Questionnaire - Recruiting

100% Yes Complete Telephony Questionnaire

100% No Submit CCMS Conversion Questionnaire - Telephony

100% No CCMS Conversion Questionnaire - Telephony

100% No Complete CCMS Conversion Questionnaire - Telephony

100% No Return CCMS Conversion Questionnaire - Telephony

100% Yes Complete Country Configuration Questionnaire

100% No Submit CCMS Conversion Questionnaire - Country Configuration (doc no.29)

100% No CCMS Conversion Questionnaire - Country Configuration (doc no.29)

100% No Complete CCMS Conversion Questionnaire - Country Configuration (doc no.29)

100% No Return CCMS Conversion Questionnaire - Country Configuration (doc no.29)

100% No Send subsidiary project team the Location/Client/Programme template (doc no. 30)

100% No Location/Client/Programme template (doc no. 30)

0% No Complete Location/Client/Programme template

79% Yes Company configuration in CCMS

100% No Create default permisson mask for employees

100% No Assign default permissions mask to company through company console

0% No Create Clients and Programmes

0% No Validate Clients and Programmes

0% No Configure Default No-Hire Program for Locations

0% Yes Create SME profiles in CCMS

0% No Create Project Board member profiles in CCMS

0% No Create Steering Group member profiles in CCMS

0% Yes Apply Deployment Permission Masks

0% No Create deployment permission masks

0% No Assign deployment permission masks to project board and steering group

100% Yes Identify Working SME's (Project Steering Group)

100% No Identify Human Resources Working SME

100% No Identify Privacy Working SME

100% No Identify Recruiting Working SME

100% No Identify Technology Working SME

100% No Identify Training Working SME

100% No Identify Operations Working SME

100% No Create Agenda for On Site Review Period

100% No Prepare on site visit stationary, room etc..

100% No On-site visit requirements document

100% Yes Hold Pre On Site Visit Work Shops

100% No Hold Pre On Site Visit Work Shops - Human Resources and Recruiting

100% No Hold Pre On Site Visit Work Shops - Payroll

100% No Hold Pre On Site Visit Work Shops - Operations

100% Yes Carry out Training Planning

100% No Determine Training Scope

100% No Review available training materials

100% Yes Create Training Curriculum

100% No Create Human Resources Training Curriculum

100% No Create Training, Training Curriculum

100% No Create Operational Training Curriculum

100% No Create Quality Assurance Training Curriculum

100% No Create WFM Training Curriculum

100% No Create Payroll Training Curriculum

100% Yes Conduct CCMS Introduction using the DEMO System

100% No Conduct CCMS Introduction using the DEMO System - Human Resources and Recruiting

100% No Conduct CCMS Introduction using the DEMO System - Training

100% No Conduct CCMS Introduction using the DEMO System - Privacy

100% No Conduct CCMS Introduction using the DEMO System - Payroll

100% No Conduct CCMS Introduction using the DEMO System - Quality Assurance

100% No Conduct CCMS Introduction using the DEMO System - Work Force Management

100% No Conduct CCMS Introduction using the DEMO System - Operations

100% No Hold feedback meeting with Subsidiary on DEMO training conducted

100% No Send feedback from Subsidiary on DEMO training conducted to Services

100% Yes Systems Inventory Assessment

100% No Build Inventory Of Payroll Systems

100% No Build Inventory of Human Resources Systems

100% No Build Inventory of Recruiting Systems

100% No Build Inventory of Scheduling Systems

9% Yes CCMS Authentication

25% No Confirm subsidiary wants to use network authentication and review Enterprise Standards for login naming convention

0% No Gather Host, Port, Principle and Timeout information for Active Directory Connection

0% No Submit routing helpdesk ticket - Active Directory authentication

0% No Complete routing delpdek ticket - Active Directory authentication

0% No Test access to Active Directory database

99% Yes Engage On Site Review

100% No On Site Review Kick Off Meeting with Project Board, and working SMEs

100% No Hold Human Resources Senior and Working SME Face to Face Meeting and CCMS Overview

100% No Hold Operations Senior and Working SME Face to Face Meeting and CCMS Overview

100% No Hold Finance Senior and Working SME Face to Face Meeting and CCMS Overview

100% No Hold WFM/Technology Resources Senior and Working SME Face to Face Meeting and CCMS Overview

100% No Hold Information Security Senior and Working SME Face to Face Meeting and CCMS Overview

100% Yes Sevices Manager Training of Project Manager, Senior SMEs, Working SMEs and CCMS Trainers assigned

100% No Human Resources TTT, Snr SME and Working SME - CCMS Training

100% No Operations TTT, Snr SME and Working SME - CCMS Training

100% No WFM TTT, Snr SME and Working SME - CCMS Training

100% No Quality Assurance TTT, Snr SME and Working SME - CCMS Training

100% No Training TTT, Snr SME and Working SME - CCMS Training

100% Yes Assess Existing Business Processes through workshops

100% Yes Assess HR Processes

100% No Recruiting

100% No LOA

100% No Termination

100% No Managing Change

100% No HR Interaction with other Business Area's

100% Yes Assess Payroll Processes

100% No In Country Laws

100% No Pay Types

100% No System Used for Making Payment

100% No Payment Types

100% No Adjustment Types

100% No Payment Calculations

100% Yes Assess Operations Processes

100% No How Operations Interact with other Business Area's

100% No Communicating with Agents

100% No Processing Agent Queries

100% No Handling Troublesome Agents

100% No Training Processes

100% Yes Assess WFM Processes

100% No Creating Schedules

100% No Systems Involved

100% No Day Off Requests

100% No How WFM Interacts with other Business Area's and Systems

100% No Benefits

100% Yes Assess Telephony Processes

100% No Technical Schema for Telephony Systems and Data Available

100% No Identify Work Shop Attendee's

100% Yes Create Agenda's for Workshops

100% No Create HR Workshop Agenda

100% No Create Payroll Workshop Agenda

100% No Create Operations Workshop Agenda

100% No Create WFM Workshop Agenda

100% No Create Telephony Workshop Agenda

100% Yes Workshops - Integrating CCMS with your Standard Business Practices

100% No Conduct HR On-site Workshop

100% No Produce HR Integrated Process Flows

100% No Conduct Payroll On-site Workshop

100% No Produce Payroll Integrated Process Flows

100% No Conduct Operations On-site Workshop

100% No Produce Operations Integrated Process Flows

100% No Conduct WFM On-site Workshop

100% No Produce WFM Integrated Process Flows

100% No Conduct Telephony On-site Workshop

100% No Produce Telephony Integrated Process Flows

100% No Produce Scope Matrix

0% No Conduct On Site Review Closing Presentation

0% Yes Produce CCMS Implementation Plan Document (doc no. 2)

0% Yes CCMS Implementation Plan - Project Strategy

0% No Conversion Strategy

0% No Scope

0% No Milestones

0% No Stakeholders and Decision Makers

0% Yes CCMS Implementation Plan - Subsidiary Assessment

0% No Systems Inventory

0% No Integrated Business Process Flows

0% No Proposed Technical Spider Map

0% No Enhancement Requests

0% No Review Implementations Plan (doc no. 2) Document Internally

0% No Submit implementations plan document (doc no. 2) to subsidiary for sign off

0% No MILESTONE : End of Assessment Phase

11% Yes Development & Pre-Conversion Phase

0% Yes New Telephony Device configuration - Establish connectivitiy and build Telephony Data Loaders

0% Yes Avaya Telephony Device Access/Recognized Telephony Device

0% No Submit New Device Turn Up Ticket - Direct Access to Avaya CMS for Telephony Device: Zona Franca R015x.01.2.416.4

0% Yes Direct Avaya Access - Zona Franca R015x.01.2.416.4

0% No Verify Connectivity to Avaya File Sytem Zona Franca R015x.01.2.416.4

0% No Configure Informix Database for TCP Connections Zona Franca R015x.01.2.416.4

0% No Provide Updated sqlhosts File Zona Franca R015x.01.2.416.4

0% No Verify Connectivity to Informix Database Zona Franca R015x.01.2.416.4

0% No Confirm Informix Database Access Zona Franca R015x.01.2.416.4

0% No Create loader for Direct Access loading from Avaya Zona Franca R015x.01.2.416.4

0% No Test loader for Direct Access loading from Avaya Zona Franca R015x.01.2.416.4

0% No Complete loader testing for direct access loading from Avaya Zona Franca R015x.01.2.416.4

0% No Create instance of direct access avaya loader in CCMS Zona Franca R015x.01.2.416.4

0% No Submit New Device Turn Up Ticket - Direct Access to Avaya CMS for Telephony Device: Atlas R013x.01.5.642.3

0% Yes Direct Avaya Access - Atlas R013x.01.5.642.3

0% No Verify Connectivity to Avaya File Sytem Atlas R013x.01.5.642.3

0% No Configure Informix Database for TCP Connections Atlas R013x.01.5.642.3

0% No Provide Updated sqlhosts File Atlas R013x.01.5.642.3

0% No Verify Connectivity to Informix Database Atlas R013x.01.5.642.3

0% No Confirm Informix Database Access Atlas R013x.01.5.642.3

0% No Create loader for Direct Access loading from Avaya Atlas R013x.01.5.642.3

0% No Test loader for Direct Access loading from Avaya Atlas R013x.01.5.642.3

0% No Complete loader testing for direct access loading from Avaya Atlas R013x.01.5.642.3

0% No Create instance of direct access avaya loader in CCMS Atlas R013x.01.5.642.3

0% No Submit New Device Turn Up Ticket - Direct Access to Avaya CMS for Telephony Device: Palma R013x.01.2.632.1

0% Yes Direct Avaya Access - Palma R013x.01.2.632.1

0% No Verify Connectivity to Avaya File Sytem Palma R013x.01.2.632.1

0% No Configure Informix Database for TCP Connections Palma R013x.01.2.632.1

0% No Provide Updated sqlhosts File Palma R013x.01.2.632.1

0% No Verify Connectivity to Informix Database Palma R013x.01.2.632.1

0% No Confirm Informix Database Access Palma R013x.01.2.632.1

0% No Create loader for Direct Access loading from Avaya Palma R013x.01.2.632.1

0% No Test loader for Direct Access loading from Avaya Palma R013x.01.2.632.1

0% No Complete loader testing for direct access loading from Avaya Palma R013x.01.2.632.1

0% No Create instance of direct access avaya loader in CCMS Palma R013x.01.2.632.1

0% No Submit New Device Turn Up Ticket - Direct Access to Avaya CMS for Telephony Device: Medellin R015x.01.2.416.4

0% Yes Direct Avaya Access - Medellin R015x.01.2.416.4

0% No Verify Connectivity to Avaya File Sytem Medellin R015x.01.2.416.4

0% No Configure Informix Database for TCP Connections Medellin R015x.01.2.416.4

0% No Provide Updated sqlhosts File Medellin R015x.01.2.416.4

0% No Verify Connectivity to Informix Database Medellin R015x.01.2.416.4

0% No Confirm Informix Database Access Medellin R015x.01.2.416.4

0% No Create loader for Direct Access loading from Avaya Medellin R015x.01.2.416.4

0% No Test loader for Direct Access loading from Avaya Medellin R015x.01.2.416.4

0% No Complete loader testing for direct access loading from Avaya Medellin R015x.01.2.416.4

0% No Create instance of direct access avaya loader in CCMS Medellin R015x.01.2.416.4

28% Yes New Scheduling Device confirguration - Establish connecivity and build Scheduling Device loaders

0% No Submit ticket for New Scheduling Device turn up

29% Yes IEX

29% Yes Direct IEX Access

100% No Verify Connectivity to IEX Database

100% No Confirm IEX Database Access

100% No Review IEX scheduling data files

100% No Create loader for IEX scheduling data files

100% No Test loading IEX data files into CCMS

0% No Complete testing and release IEX schedule device loader

25% Yes TODO 3154 Project Critical Development for additional fields present during activation of employees

100% No Create TODO 3154 Project Critical Development for additional fields present during activation of employees

0% No Assign TODO 3154 Project Critical Development for additional fields present during activation of employees

0% No Complete TODO 3154 Project Critical Development for additional fields present during activation of employees

0% No Test and Validatation for TODO 3154 Project Critical Development for additional fields present during activation of employees

25% Yes TODO 3160 Child - additional fields present during activation of employees

100% No Create TODO 3160 Child - additional fields present during activation of employees

0% No Assign TODO 3160 Child - additional fields present during activation of employees

0% No Complete TODO 3160 Child - additional fields present during activation of employees

0% No Test and Validatation for TODO 3160 Child - additional fields present during activation of employees

25% Yes TODO 3199 Child - additional fields present during activation of employees

100% No Create TODO 3199 Child - additional fields present during activation of employees

0% No Assign TODO 3199 Child - additional fields present during activation of employees

0% No Complete TODO 3199 Child - additional fields present during activation of employees

0% No Test and Validatation for TODO 3199 Child - additional fields present during activation of employees

25% Yes TODO 3200 Child - personal email address during activation of employees

100% No Create TODO 3200 Child - personal email address during activation of employees

0% No Assign TODO 3200 Child - personal email address during activation of employees

0% No Complete TODO 3200 Child - personal email address during activation of employees

0% No Test and Validatation for TODO 3200 Child - personal email address during activation of employees

25% Yes TODO 3201 Child - health insurance company, pension co and UE fund name during activation of employees

100% No Create TODO 3201 Child - health insurance company, pension co and UE fund name during activation of employees

0% No Assign TODO 3201 Child - health insurance company, pension co and UE fund name during activation of employeess

0% No Complete TODO 3201 Child - health insurance company, pension co and UE fund name during activation of employees

0% No Test and Validatation for TODO 3201 Child - health insurance company, pension co and UE fund name during activation of employees

25% Yes TODO 3202 Child - additional fields cost center name, cost cneter number during activation of employees

100% No Create TODO 3202 Child - additional fields cost center name, cost cneter number during activation of employees

0% No Assign TODO 3202 Child - additional fields cost center name, cost cneter number during activation of employees

0% No Complete TODO 3202 Child - additional fields cost center name, cost cneter number during activation of employees

0% No Test and Validatation for TODO 3202 Child - additional fields cost center name, cost cneter number during activation of employees

25% Yes TODO 3204 Child - additional fields admin or operations check box during activation of employees

100% No Create TODO 3204 Child - additional fields admin or operations check box during activation of employees

0% No Assign TODO 3204 Child - additional fields admin or operations check box during activation of employees

0% No Complete TODO 3204 Child - additional fields admin or operations check box during activation of employees

0% No Test and Validatation for TODO 3204 Child - additional fields admin or operations check box during activation of employees

25% Yes TODO 3161 Create Contract Types for activation of employees

100% No Create TODO 3161 Create Contract Types for activation of employees

0% No Assign TODO 3161 Create Contract Types for activation of employeess

0% No Complete TODO 3161 Create Contract Types for activation of employees

0% No Test and Validatation for TODO 3161 Create Contract Types for activation of employees

25% Yes TODO 3162 Communication Types IT, Security and Communication Area for activation of employees

100% No Create TODO 3162 Communication Types IT, Security and Communication Area for activation of employees

0% No Assign TODO 3162 Communication Types IT, Security and Communication Area for activation of employees

0% No Complete TODO 3162 Communication Types IT, Security and Communication Area for activation of employees

0% No Test and Validatation for TODO 3162 Communication Types IT, Security and Communication Area for activation of employees

25% Yes TODO 3167 Create Termination Types Justified, Unjustified and Voluntary for activation of employees

0% No Test and Validatation for TODO 3167 Create Termination Types Justified, Unjustified and Voluntary for activation of employees

0% No Complete TODO 3167 Create Termination Types Justified, Unjustified and Voluntary for activation of employees

0% No Assign TODO 3167 Create Termination Types Justified, Unjustified and Voluntary for activation of employees

100% No Create TODO 3167 Create Termination Types Justified, Unjustified and Voluntary for activation of employees

0% Yes Establish active directory instance within CCMS

0% No Submit Ticket for instance of active directory in CCMS

0% No Complete active directory instance creation into CCMS

0% No Submit ticket to configure AD as default

100% Yes Country Configuration into CCMS

100% No Create TODO 2571 for Country Configuration

100% No Assign TODO 2571 - Country Configurationm

100% No Schedule TODO 2571 - Country Configuration

100% No Complete TODO 2571 - Country Configuration

100% No Test TODO 2571 - Country Configuration

100% No Release TODO 2571 - Country Configuration

0% No MILESTONE :: ALL DEVELOPMENT REQUIREMENTS COMPLETED

0% Yes Clean up External Accounts

0% No Gather additional information required to completed activation of external accounts (ETN, Email address etc..)

0% No Activate and Move external accounts

0% No Run session to demonstrate how to create the mass application file

0% No Mass application file template

0% No Subisidary to create test mass application file

0% No Test mass application file through CCMS

0% No Confirm mass application file is working correctly

0% No Discuss Population check strategy

0% No Confirm Population check strategy

0% Yes Activation of employees from Business Unit 1

0% No Create Mass Application Files for business unit 1

0% No Mass Upload/Activate and sort employees from business unit 1

0% No Notify HR that business unit is fully activated into CCMS

0% No Conduct 15 day population check. Compare CCMS against the Local HR system - Business unit 1
























0% No MILESTONE :: HR MANAGING EMPLOYEE LIFE CYCLES FOR ENTIRE SITE

Teleperformance Colombia - Pilot CCMS Implementation - Life Cycle Management Implementation inc Sprint External Devices 2 ########

1 ########

Conduct Weekly Status Meeting - Review Weekly Status Report 1 ########

Conduct Weekly Status Meeting - Review Weekly Status Report 2 0 ########




































Conduct Monthly Steering Group Meeting - Review Monthly Status Report 1 ########

Conduct Monthly Steering Group Meeting - Review Monthly Status Report 2 0 ########







Conduct Bi-Monthly Project Board Meeting - Review previous two months status reports 3 ########

Conduct Bi-Monthly Project Board Meeting - Review previous two months status reports 2 3 ########



2 ########

0 ########

0 ########

Send CCMS Introduction Email to CCMS Project Sponsor 0 ########

0 ########

Receive Completed Roles and Responsabilities Template (Identify Project Board and Project Steering Group) (doc no. 19) 0 ########

0 ########

0 ########

0 ########

0 ########

Review Project Communications Plan (21) and Roles and Responsabiliies 0 ########

0 ########

Submit Project Communications Plan Document (doc no. 21) 0 ########

0 ########

James Nutt James Nutt 0 ########



Claudia Ilian Claudia Ilian 0 ########

William Souder William Souder 0 ########

0 ########

Claudia Ilian James Nutt,Mark Moore 0 ########

James Nutt Josh Miller 0 ########

Aaron Cash Aaron Cash 0 ########

Mark Moore Mark Moore 0 ########

0 ########

0 ########

Initiate Request with Technical Contact for MPLS Connection 0 ########

0 ########

0 ########

0 ########

0 ########


0 ########



0 ########


0 ########



0 ########


0 ########



0 ########


CCMS Conversion Questionnaire - Work Force Management 0 ########



0 ########


0 ########



0 ########


0 ########



0 ########


0 ########



0 ########


0 ########



0 ########


0 ########



0 ########


0 ########



0 ########


0 ########



0 ########


0 ########



0 ########


CCMS Conversion Questionnaire - Country Configuration (doc no.29) 0 ########




0 ########


2 ########


Mark Moore James Nutt 0 ########




2 ########



2 ########



0 ########

HR Snr SME 0 ########

Privacy Snr SME 0 ########

HR Snr SME 0 ########

IT Snr SME 0 ########

Operations Snr SME 0 ########

Operations Snr SME 0 ########

James Nutt Mark Moore,Michael Fantin,Claudia Ilian,Sergio Diaz 0 ########

Claudia Ilian Claudia Ilian,James Nutt 0 ########

0 ########

0 ########

James Nutt Mark Moore,Sergio Diaz,Claudia Ilian,James Nutt 0 ########



0 ########


Mark Moore James Nutt,Mark Moore 0 ########

0 ########







0 ########

Mark Moore Mark Moore,Sergio Diaz,Claudia Ilian 0 ########







James Nutt Sergio Diaz,Claudia Ilian 0 ########


0 ########





2 ########




Josh Miller Josh Miller 2 ########


0 ########

James Nutt James Nutt,Mark Moore,Sergio Diaz 0 ########






Sevices Manager Training of Project Manager, Senior SMEs, Working SMEs and CCMS Trainers assigned 0 ########

Mark Moore James Nutt,Mark Moore,Sergio Diaz 0 ########





Assess Existing Business Processes through workshops 0 ########

James Nutt James Nutt,Mark Moore,Claudia Ilian,Sergio Diaz 0 ########

0 ########

0 ########

0 ########

0 ########

0 ########


0 ########

0 ########

0 ########

0 ########

0 ########

0 ########


0 ########

0 ########

0 ########

0 ########

0 ########


0 ########

0 ########

0 ########

How WFM Interacts with other Business Area's and Systems 0 ########

0 ########


Technical Schema for Telephony Systems and Data Available 0 ########


0 ########






Workshops - Integrating CCMS with your Standard Business Practices 0 ########


0 ########


0 ########


0 ########


0 ########


0 ########



Produce CCMS Implementation Plan Document (doc no. 2) 2 ########


2 ########

2 ########

2 ########

2 ########


2 ########

2 ########

2 ########

2 ########

James Nutt James Nutt,Mark Moore,Michael Fantin,William Souder,Adam Schobelock2 ########


3 ########

2 ########

New Telephony Device configuration - Establish connectivitiy and build Telephony Data Loaders 2 ########

Avaya Telephony Device Access/Recognized Telephony Device 2 ########


2 ########

Verify Connectivity to Avaya File Sytem Zona Franca R015x.01.2.416.4 2 ########

Configure Informix Database for TCP Connections Zona Franca R015x.01.2.416.4 2 ########

Provide Updated sqlhosts File Zona Franca R015x.01.2.416.4 2 ########

Verify Connectivity to Informix Database Zona Franca R015x.01.2.416.4 2 ########

Confirm Informix Database Access Zona Franca R015x.01.2.416.4 2 ########

Create loader for Direct Access loading from Avaya Zona Franca R015x.01.2.416.4 2 ########

Test loader for Direct Access loading from Avaya Zona Franca R015x.01.2.416.4 1 ########

Complete loader testing for direct access loading from Avaya Zona Franca R015x.01.2.416.4 3 ########

Create instance of direct access avaya loader in CCMS Zona Franca R015x.01.2.416.4 3 ########


2 ########

Verify Connectivity to Avaya File Sytem Atlas R013x.01.5.642.3 2 ########

Configure Informix Database for TCP Connections Atlas R013x.01.5.642.3 2 ########

2 ########

Verify Connectivity to Informix Database Atlas R013x.01.5.642.3 2 ########

Confirm Informix Database Access Atlas R013x.01.5.642.3 2 ########

Create loader for Direct Access loading from Avaya Atlas R013x.01.5.642.3 2 ########

Test loader for Direct Access loading from Avaya Atlas R013x.01.5.642.3 3 ########

Complete loader testing for direct access loading from Avaya Atlas R013x.01.5.642.3 3 ########

Create instance of direct access avaya loader in CCMS Atlas R013x.01.5.642.3 3 ########


2 ########

Verify Connectivity to Avaya File Sytem Palma R013x.01.2.632.1 2 ########

Configure Informix Database for TCP Connections Palma R013x.01.2.632.1 2 ########

Provide Updated sqlhosts File Palma R013x.01.2.632.1 2 ########

Verify Connectivity to Informix Database Palma R013x.01.2.632.1 2 ########

Confirm Informix Database Access Palma R013x.01.2.632.1 2 ########

Create loader for Direct Access loading from Avaya Palma R013x.01.2.632.1 2 ########

Test loader for Direct Access loading from Avaya Palma R013x.01.2.632.1 3 ########

Complete loader testing for direct access loading from Avaya Palma R013x.01.2.632.1 3 ########

Create instance of direct access avaya loader in CCMS Palma R013x.01.2.632.1 3 ########


3 ########

Verify Connectivity to Avaya File Sytem Medellin R015x.01.2.416.4 3 ########

Configure Informix Database for TCP Connections Medellin R015x.01.2.416.4 3 ########

Provide Updated sqlhosts File Medellin R015x.01.2.416.4 3 ########

Verify Connectivity to Informix Database Medellin R015x.01.2.416.4 3 ########

Confirm Informix Database Access Medellin R015x.01.2.416.4 3 ########

Create loader for Direct Access loading from Avaya Medellin R015x.01.2.416.4 3 ########

Test loader for Direct Access loading from Avaya Medellin R015x.01.2.416.4 3 ########

Complete loader testing for direct access loading from Avaya Medellin R015x.01.2.416.4 3 ########

Create instance of direct access avaya loader in CCMS Medellin R015x.01.2.416.4 3 ########

New Scheduling Device confirguration - Establish connecivity and build Scheduling Device loaders 2 ########

2 ########

2 ########

2 ########

0 ########

0 ########

0 ########

0 ########

0 ########

Complete testing and release IEX schedule device loader 2 ########

TODO 3154 Project Critical Development for additional fields present during activation of employees 1 ########

Create TODO 3154 Project Critical Development for additional fields present during activation of employees 0 ########

Assign TODO 3154 Project Critical Development for additional fields present during activation of employees 1 ########

Complete TODO 3154 Project Critical Development for additional fields present during activation of employees 1 ########

Test and Validatation for TODO 3154 Project Critical Development for additional fields present during activation of employees 1 ########

TODO 3160 Child - additional fields present during activation of employees 2 ########

Create TODO 3160 Child - additional fields present during activation of employees 0 ########

Assign TODO 3160 Child - additional fields present during activation of employees 2 ########

Complete TODO 3160 Child - additional fields present during activation of employees 2 ########

Test and Validatation for TODO 3160 Child - additional fields present during activation of employees 2 ########

TODO 3199 Child - additional fields present during activation of employees 2 ########

Create TODO 3199 Child - additional fields present during activation of employees 0 ########

Assign TODO 3199 Child - additional fields present during activation of employees 2 ########

Complete TODO 3199 Child - additional fields present during activation of employees 2 ########

Test and Validatation for TODO 3199 Child - additional fields present during activation of employees 2 ########

TODO 3200 Child - personal email address during activation of employees 2 ########

Create TODO 3200 Child - personal email address during activation of employees 0 ########

Assign TODO 3200 Child - personal email address during activation of employees 2 ########

Complete TODO 3200 Child - personal email address during activation of employees 2 ########

Test and Validatation for TODO 3200 Child - personal email address during activation of employees 2 ########

TODO 3201 Child - health insurance company, pension co and UE fund name during activation of employees 2 ########

Create TODO 3201 Child - health insurance company, pension co and UE fund name during activation of employees 0 ########

Assign TODO 3201 Child - health insurance company, pension co and UE fund name during activation of employeess 2 ########

Complete TODO 3201 Child - health insurance company, pension co and UE fund name during activation of employees 2 ########

Test and Validatation for TODO 3201 Child - health insurance company, pension co and UE fund name during activation of employees 2 ########

TODO 3202 Child - additional fields cost center name, cost cneter number during activation of employees 2 ########

Create TODO 3202 Child - additional fields cost center name, cost cneter number during activation of employees 0 ########

Assign TODO 3202 Child - additional fields cost center name, cost cneter number during activation of employees 2 ########

Complete TODO 3202 Child - additional fields cost center name, cost cneter number during activation of employees 2 ########

Test and Validatation for TODO 3202 Child - additional fields cost center name, cost cneter number during activation of employees 2 ########

TODO 3204 Child - additional fields admin or operations check box during activation of employees 2 ########

Create TODO 3204 Child - additional fields admin or operations check box during activation of employees 0 ########

Assign TODO 3204 Child - additional fields admin or operations check box during activation of employees 2 ########

Complete TODO 3204 Child - additional fields admin or operations check box during activation of employees 2 ########

Test and Validatation for TODO 3204 Child - additional fields admin or operations check box during activation of employees 2 ########

TODO 3161 Create Contract Types for activation of employees 2 ########

Create TODO 3161 Create Contract Types for activation of employees 0 ########

Assign TODO 3161 Create Contract Types for activation of employeess 2 ########

Complete TODO 3161 Create Contract Types for activation of employees 2 ########

Test and Validatation for TODO 3161 Create Contract Types for activation of employees 2 ########

TODO 3162 Communication Types IT, Security and Communication Area for activation of employees 2 ########

Create TODO 3162 Communication Types IT, Security and Communication Area for activation of employees 0 ########

Assign TODO 3162 Communication Types IT, Security and Communication Area for activation of employees 2 ########

Complete TODO 3162 Communication Types IT, Security and Communication Area for activation of employees 2 ########

Test and Validatation for TODO 3162 Communication Types IT, Security and Communication Area for activation of employees 2 ########

TODO 3167 Create Termination Types Justified, Unjustified and Voluntary for activation of employees 2 ########

Test and Validatation for TODO 3167 Create Termination Types Justified, Unjustified and Voluntary for activation of employees 2 ########

Complete TODO 3167 Create Termination Types Justified, Unjustified and Voluntary for activation of employees 2 ########

Assign TODO 3167 Create Termination Types Justified, Unjustified and Voluntary for activation of employees 2 ########

Create TODO 3167 Create Termination Types Justified, Unjustified and Voluntary for activation of employees 0 ########

2 ########

James Nutt 2 ########

Josh Miller 2 ########

James Nutt Services 2 ########

0 ########

James Nutt 0 ########

0 ########

0 ########

0 ########

0 ########

0 ########

MILESTONE :: ALL DEVELOPMENT REQUIREMENTS COMPLETED 3 ########

1 ########

Gather additional information required to completed activation of external accounts (ETN, Email address etc..) 1 ########

3 ########

Run session to demonstrate how to create the mass application file 2 ########

2 ########

2 ########

3 ########

3 ########

3 ########

3 ########

3 ########

3 ########

Mass Upload/Activate and sort employees from business unit 1 3 ########

Notify HR that business unit is fully activated into CCMS 3 ########

Conduct 15 day population check. Compare CCMS against the Local HR system - Business unit 1 3 ########



3 ########

3 ########






3 ########

3 ########






3 ########

3 ########






MILESTONE :: HR MANAGING EMPLOYEE LIFE CYCLES FOR ENTIRE SITE 3 ########

######## 0 days ######## ######## 0 days 334 days Yes No



######## 0 days ######## ######## 0 days 1 day No No


######## -8 days ######## ######## -8 days 1 day No No

































######## 0 days ######## ######## 0 days 1 day Yes No

######## 25 days ######## ######## 0 days 131 days No No












######## 115 days ######## ######## -33 days 92 days No No



######## 0 days ######## ######## 0 days 0 days No Yes

######## 0 days ######## ######## 0 days 0 days 54 No Yes

######## 0 days ######## ######## 0 days 3 days 55 No No




######## 0 days ######## ######## 0 days 0 days No Yes



######## 0 days ######## ######## 0 days 1 day 60 No No










































































































######## 15 days ######## ######## 15.5 days 1 day 169 No No

######## 15.5 days ######## ######## 15.5 days 0 days 170 No Yes

######## -11 days ######## ######## -3 days 13 days 81 No No

######## -11 days ######## ######## -14 days 2 days No No

######## 0 days ######## ######## -4 days 1 day No No

######## 1 day ######## ######## -3 days 1 day 174 No No





######## -26 days ######## ######## -28.5 days 0.5 days No No

######## -25.5 days ######## ######## -28 days 0.5 days 180 No No

######## -25 days ######## ######## -27.5 days 0.5 days 181 No No












######## 8 days ######## ######## 12.5 days 5 days 186 No No

######## 4.5 days ######## ######## 4.5 days 1 day 194 No No






######## -9 days ######## ######## 11 days 31 days No No






######## -30 days ######## ######## -31 days 14 days Yes No


######## -31 days ######## ######## -30.5 days 1 day No No

######## -31.5 days ######## ######## -31 days 1 day No No


######## -32.5 days ######## ######## -32 days 1 day No No


######## -26 days ######## ######## -25.5 days 5 days No No


######## -26 days ######## ######## -26 days 1 day 215 No No

######## -26 days ######## ######## -25.5 days 1 day 216 No No

######## -25.5 days ######## ######## -25.5 days 1 day 217 No No






























######## -33 days ######## ######## -32.83 days0.67 days 247 No No

######## -34.5 days ######## ######## -34.5 days 1 day No No






######## -35 days ######## ######## -35 days 4.5 days No No


######## -35 days ######## ######## -35 days 0 days 256 No Yes


######## -35.5 days ######## ######## -35.5 days 0 days 258 No Yes





######## -35.5 days ######## ######## -35 days 1 day 263 No No


######## -35.5 days ######## ######## -36 days 0 days No Yes

######## -31 days ######## ######## -31 days 0 days 266 Yes Yes

######## -35 days ######## ######## -30 days 10 days 207 Yes No











######## -35 days ######## ######## -35 days 3 days 269,274 Yes No

######## -35 days ######## ######## -38 days 2 days 279 Yes No


######## 0 days ######## ######## -46 days 278 days No No









######## 2 days ######## ######## 2 days 1 day 290SS No No







































######## -3 days ######## ######## -3 days 1 day Yes No


######## -2 days ######## ######## 9 days 12 days 330 No No


































































######## -3 days ######## ######## 0 days 4 days 397 No No


######## 15 days ######## ######## 15 days 1 day 393,389,339,329,283No No

######## -38 days ######## ######## -38 days 2 days 393,280 No No














######## -45 days ######## ######## -45 days 15 days 414SS No No

























153.56 days

38.26 days

44 days

1 day

1 day

1 day

1 day

1 day

1 day

1 day

1 day

1 day

0 days

0 days

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0 days

0 days

0 days

18.71 days

1 day

0 days

0 days

0 days

0 days

0 days

0 days

0 days

0 days

0 days

0 days

77.24 days

69 days

1 day

0 days

0 days

3 days

10 days

0 days

0 days

0 days

0 days

0 days

1 day

0 days

28 days

1 day

0 days

4 days

16 days

34 days

5 days

25 days

3 days

1 day

0 days

31 days

0 days

26 days

0 days

50 days

48 days

1 day

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10 days

1 day

48 days

1 day

1 day

10 days

1 day

48 days

1 day

1 day

10 days

1 day

50 days

1 day

1 day

12 days

1 day

50 days

1 day

1 day

12 days

1 day

50 days

1 day

1 day

12 days

1 day

48 days

1 day

1 day

10 days

1 day

48 days

1 day

1 day

10 days

1 day

48 days

1 day

1 day

10 days

1 day

48 days

1 day

1 day

10 days

1 day

48 days

1 day

1 day

10 days

1 day

48 days

1 day

1 day

10 days

1 day

7 days

1 day

1 day

6 days

1 day

27 days

0 days

0 days

57.14 days

47 days

3 days

0 days

0 days

0 days

0 days

0 days

0 days

0 days

0 days

0 days

5 days

5 days

5 days

5 days

5 days

5 days

5 days

1 day

1 day

0 days

13 days

2 days

1 day

1 day

15 days

4 days

4 days

3 days

0.5 days

0.5 days

0.5 days

0.5 days

0.5 days

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10 days

5 days

5 days

1 day

1 day

6 days

1 day

4 days

5 days

1 day

18 days

10 days

10 days

10 days

10 days

2.77 days

2.5 days

0 days

0 days

0 days

0 days

14 days

1 day

1 day

1 day

1 day

1 day

1 day

5 days

1 day

1 day

1 day

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4 days

1 day

1 day

1 day

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1 day

1 day

1 day

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1 day

0.5 days

0.5 days

0.5 days

0.5 days

0.5 days

0.5 days

1 day

1 day

0.67 days

1 day

1 day

1 day

1 day

1 day

1 day

4.5 days

1 day

0 days

0.5 days

0 days

1 day

0 days

1 day

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30.61 days

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3.61 days

0 days

3.53 days

3.53 days

1 day

1 day

1 day

1 day

1 day

0 days

0.25 days

1 day

0 days

0 days

0 days

50.75 days

1 day

0 days

0 days

0 days

50.75 days

1 day

0 days

0 days

0 days

50.75 days

1 day

0 days

0 days

0 days

50.75 days

1 day

0 days

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0 days

50.75 days

1 day

0 days

0 days

0 days

50.75 days

1 day

0 days

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0 days

50.75 days

1 day

0 days

0 days

0 days

50.75 days

1 day

0 days

0 days

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50.75 days

0 days

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1 day

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57 days

5 days

45 days

1 day

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Project Plan Task tracker info sample

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