Project Management Quiz

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Question 10 out of 1 points

The authentic atmosphere that is vital for project manager and team to function in can be described as:AnswerSelected Answer: joint accountability.

Correct Answer: exchange of purpose.


The new leader and the led are:AnswerSelected Answer: separate but

equal.

Correct Answer: intimate allies.


Which statement regarding the duties of leaders and managers is best?AnswerSelected Answer: Leaders embrace change while managers support the status quo.

Correct Answer: Leaders embrace change while managers support the status quo.

Response Feedback: Section: 4.1 Leaders vs. Managers


Which of the following is NOT an element of organizational structure?AnswerSelected Answer: formal reporting relationships

Correct Answer: well-articulated mission, vision, and value statements


The first step in the Analytical Hierarchy Process:AnswerSelected Answer: consists of constructing a hierarchy of criteria and subcriteria.

Correct Answer: consists of constructing a hierarchy of criteria and subcriteria.

Response Feedback: Section: 3.1 Project Selection

Question 6

0 out of 1 points

Carnegie Mellon's SEI model, ESI International's project framework, and the Center for Business Practices all call their highest level of maturity:AnswerSelected Answer: continuous

improvement.

Correct Answer: optimizing.


John Drone toils endlessly at Hurts Corporation on his routine assignment and also on a number of project teams. His annual evaluation features input from his line manager and each of the project managers, all of whom have equal say in how his 12-hour work day is partitioned. John Drone is employed by a:AnswerSelected Answer: matrix organization.

Correct Answer: matrix organization.

Response Feedback: Section: 2.4 Forms of Organizational Structure


A strategic element consisting of statements such as "a 5% increase in freshman to sophomore retention" and "a 10% increase in the six-year graduation rate" is best described as a:AnswerSelected Answer:

goal.

Correct Answer: goal.

Response Feedback: Section: 2.1 Projects and Organizational Strategy


A project manager puts on his "nontraditional hat" and smoothly works the room, networking among functional managers and attempting to secure their cooperation with the project. This nontraditional role is best described as that of a(n):AnswerSelected Answer: politician.

Correct Answer: politician.

Response Feedback: Section: 4.4 Project Champions


The project management pearl of wisdom that declares, "If they know nothing of what you are doing, they assume you are doing nothing," means that:AnswerSelected Answer:

stakeholders must be communicated with on a continual basis throughout the project's development.

Correct Answer:


Response Feedback: Section: 4.2 How the Project Manager Leads


All major decisions and authority are under the control of the project manager in a:AnswerSelected Answer: project structure.

Correct Answer: project structure.



If all the project management studies discussed in the text are synthesized, it quickly becomes apparent that the key to understanding leadership behavior is to focus on:AnswerSelected Answer: where in the organizational hierarchy the project leaders are

located.

Correct Answer: what the leaders do.


Souder's model selection criterion that encourages ease of adaptation to changes in tax laws, building codes, among others, is called:AnswerSelected Answer: flexibility.

Correct Answer: flexibility.



A functional organization structure is a weakness for project management because:AnswerSelected Answer: priorities among functional departments may be different and competing.

Correct Answer: priorities among functional departments may be different and competing.



Even though he was an assistant director with the county, Keith loosened his tie and waded into the raw, untreated sewage with the rest of the project team. As they stood there together in the quagmire of mud and feces, the team members found Keith less intimidating and his:Answer

Selected Answer:

equanimity was at an all time high. Surely the cross-functional cooperation of the team would soon peak.

Correct Answer:

accessibility was at an all time high. Surely the cross-functional cooperation of the team would soon peak.


Conflict is not a state, but a:AnswerSelected Answer:

certainty.

Correct Answer: process.


Which of the following is NOT a project constraint?AnswerSelected Answer: the technical specifications

Correct Answer: the customer requirements


In the new project management professionalism model:AnswerSelected Answer: project management should be a dedicated career path.

Correct Answer: personnel should be in a state of flux with regard to job assignment.


The Bennis article on competencies that determine a project leader's success indicates that it is crucial to continually remind the team:AnswerSelected Answer: what is important.

Correct Answer: what is important.

Response Feedback: Section: 4.5 The New Project Leadership


A selection model that is broad enough to be applied to multiple projects has the benefit of:AnswerSelected Answer: comparability.

Correct Answer: comparability.



Which of these behaviors is task-oriented?AnswerSelected Answer: process analyzing

Correct Answer: consensus testing


The dimension of project success that is measured by both an internal and external criterion is:AnswerSelected Answer: business success.

Correct Answer: impact on the customer.


The University of Puhonicks hires several professors that specialize in accounting, management, and economics and clusters each into one of three departments. The dean has obviously decided to group employees by:AnswerSelected Answer:

function.

Correct Answer: product.


Which of these statements about valuation models is NOTcorrect?AnswerSelected Answer: IRR is a more robust determinant of project viability than NPV.

Correct Answer: IRR is a more robust determinant of project viability than NPV.



In the Atkinson model of project success, a project's impact to the surrounding community would be classified as:AnswerSelected Answer: a stakeholder benefit.

Correct Answer: a stakeholder benefit.

Response Feedback: Section: 1.4 Determinants of Project Success


The exchange that is specified by the contractual documentation documents is: ~Section: 5.3 Work AuthorizationAnswerSelected Answer: valid consideration.

Correct Answer: valid consideration.


The probability that legal and managerial structures put together to develop and operate the project will not perform well is: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswerSelected Answer: integration risk.

Correct Answer: organizational risk.


The second level in work breakdown structure contains the: ~Section: 5.2 Scope StatementAnswerSelected Answer: deliverables.

Correct Answer: deliverables.


Procedures that monitor emerging project scope against the original baseline scope are called: ~Section: 5.5 Control SystemsAnswerSelected Answer: configuration control.

Correct Answer: configuration control.


The tasks of reviewing and refining the manner in which we have classified risks for the project, determining if there are commonalities across the various risks we have uncovered are performed in the __________ of the project risk analysis and management model. ~Section: 7.2 Project Risk Management: An Integrated ApproachAnswerSelected Answer: structure step

Correct Answer: structure step


The step that reflects the formal "go ahead" given to the project to commence once the scope definition, planning documents, and other contractual documents have been prepared and approved is the: ~Section: 5.3 Work AuthorizationAnswerSelected Answer: work authorization.

Correct Answer: work authorization.


The marketing team would develop the advertising campaign to promote the newest product but the engineers wanted to keep all product details a secret during development. The service and operations branches of the company were also in the dark, so product rollout was going to be their initiation also. This project has a very high: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswerSelected Answer: organizational

risk.

Correct Answer: integration risk.


A method for conducting risk factor identification that consolidates the judgments of isolated anonymous respondents is: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswerSelected Answer: a brainstorming

meeting.

Correct Answer: the Delphi method.


The primary action during a configuration review is to: ~Section: 5.5 Control SystemsAnswerSelected Answer:

change the specifications last obtained by a process change control to match what people think it should be.

Correct Answer:

meet with all the project stakeholders to agree to the current project definition.


The PRAM step that occurs while the project work is being carried out is:

~Section: 7.2 Project Risk Management: An Integrated ApproachAnswerSelected Answer: manage.

Correct Answer: manage.


Francis has been learning about the effect of emotional intelligence on her ability to lead her project effectively. Which of the following is not an example of the kind of emotional intelligence that can help her perform better?AnswerSelected Answer: Self-awareness & self-regulation

Correct Answer: Results orientation (work to get the job done)

Response Feedback: Chapter 4 PMP Cert


The project manager spends a great deal of his time communicating with the project stakeholder. Which of the following represent an example of a stakeholder group for this project?AnswerSelected Answer: All are project stakeholders

Correct Answer: All are project stakeholders

Response Feedback: Section: 4 PMP Cert


All of the following would be considered examples of significant project risks except:AnswerSelected Answer: All are examples of significant potential project risks

Correct Answer: All are examples of significant potential project risks

Response Feedback: Section 7. PMP Cert


A small manufacturer has won a major contract with the department of defense to develop a new generation of battlefield satellite phone for combat applications. Because of the significant technological challenges involved in this project and the company’s own size limitations and lack of experience in dealing with the defense forces on these type of contracts, the company has decided to partner with another firm in order to collaborate on developing the technology. This decision would be an example of what kind of response to the risk?AnswerSelected Answer: Share it

Correct Answer: Share

it

Response Feedback: Section 7 PMP Cert


A hospital expansion is being planned for a community. As part of the scope of this project, it will be necessary to close down the access routes into the emergency room for major remodeling; however, because this is the only hospital for trauma cases within 80 kilometres, it is not possible to completely shutdown the emergency room. The project team will have to find a means to remodel the emergency room while allowing for continuous operations of the unit. This is an example of what?AnswerSelected Answer: Constraints

Correct Answer: Constraints


Trust based on a person's competence would be summarized by this team member's affectionate statement towards another team member.AnswerSelected Answer:

"I trust you to be able to accomplish this task."

Correct Answer:"I trust you to be able to accomplish this task."

Response Feedback:

Section: 6.2 Characteristics of Effective Project Teams

Question 2

1 out of 1 points

Group maintenance behavior would be exhibited by a project manager that:AnswerSelected Answer: works with subordinates to understand their

problems.

Correct Answer: works with subordinates to understand their

problems.

Response Feedback:

Section: 4.2 How the Project Manager Leads

Question 3

0 out of 1 points

A recent study of new product development projects at a variety of organizations revealed that:AnswerSelected Answer: about 65% of the unsuccessful projects had a

clearly identifiable champion.

Correct Answer: about 5% of the unsuccessful projects had a

clearly identifiable champion.

Question 4

0 out of 1 points

An unwritten rule of behavior is a(n):AnswerSelected Answer:

ethic.

Correct Answer:norm.

Question 5

0 out of 1 points

Which statement regarding project selection and screening criteria is best?AnswerSelected Answer: It is possible, given enough time and effort, to

identify all relevant issues that play a role in project selection.

Correct Answer: The most complete model in the world is still only

a partial reflection of organization reality.

Question 6

0 out of 1 points

Which of these is NOT a factor in successful project portfolio management?AnswerSelected Answer:

low cost environmental setting

Correct Answer:emphasis on quality

Question 7

0 out of 1 points

The functional structure is well-suited when:AnswerSelected Answer: project coordination is assigned to the lowest

levels in an organization.

Correct Answer: there are low levels of external uncertainty.

Question 8

0 out of 1 points

The project maturity model developed by the Center for Business Practices would have __________ rings if a spider web diagram were used.AnswerSelected Answer:

six

Correct Answer:five

Question 9

0 out of 1 points

A project that results in "doing the wrong things well" has ignored the:AnswerSelected Answer:

technical goal.

Correct Answer:customer satisfaction goal.

Question 10

0 out of 1 points

If a functional manager will not release the resources you need as project manager, your best course of action is to:Answer

Selected Answer: try to negotiate for partial assistance.

Correct Answer:adjust project schedules and priorities accordingly.

Question 11

0 out of 1 points

One way that organizational culture affects project management is by:AnswerSelected Answer: how departments are expected to interact with

each other.

Correct Answer: how the environment is affected by the culture.

Question 12

0 out of 1 points

Pettersen's study of project managers found that most do not have the capacity to exercise power that derives from formal positional authority and therefore they must develop:AnswerSelected Answer:

efficient communications networks.

Correct Answer:effective influencing skills.

Question 13

1 out of 1 points

External stakeholders that are external to a project but possess the power to effectively disrupt the project's development are:AnswerSelected Answer:

intervenor groups.

Correct Answer:intervenor groups.

Response Feedback: Section: 2.2 Stakeholder Management

Question 14

1 out of 1 points

A simple scoring model is used to decide among three projects that we'll call A, B, and C. The total score for project A is 30, for project B is 20, and for project C is 10. Which of the following statements is best?AnswerSelected Answer: Project A is better than project B for this

company at this point in time.

Correct Answer: Project A is better than project B for this

company at this point in time.


Question 15

1 out of 1 points

Regardless of which selection method a firm uses, it should always:AnswerSelected Answer:

be objective in their selection method.

Correct Answer:be objective in their selection method.


Question 16

1 out of 1 points

Classic project champions are often more comfortable:AnswerSelected Answer:

performing nontraditional project activities.

Correct Answer:performing nontraditional project activities.


Question 17

0 out of 1 points

The fact that a project experience was worthwhile and satisfying means that the project scored high on:

AnswerSelected Answer:

self-actualization.

Correct Answer:psycho-social outcomes.

Question 18

1 out of 1 points

Which statement about the Analytical Hierarchy Process is false?AnswerSelected Answer: AHP can be used to capture choice options that

do not yield positive outcomes.

Correct Answer: AHP can be used to capture choice options that

do not yield positive outcomes.


Question 19

1 out of 1 points

Which of these is NOT an element of emotional intelligence?AnswerSelected Answer:

intelligence

Correct Answer:intelligence

Response Feedback:


Question 20

0 out of 1 points

Based on a study of successful American project managers as perceived by project team members, the most important characteristic of a project manager is:AnswerSelected Answer:

good communicator.

Correct Answer:leadership by example.

Question 21

1 out of 1 points

The task-oriented behavior of summarizing accomplishes which specific outcome?AnswerSelected Answer:

Check on understanding and assess progress.

Correct Answer:Check on understanding and assess progress.

Response Feedback:


Question 22

1 out of 1 points

Which of these statements about internal rate of return analysis is best?AnswerSelected Answer: If net outflows follow a period of net inflows,

IRR may give conflicting results.

Correct Answer: If net outflows follow a period of net inflows,

IRR may give conflicting results.


Question 23

0 out of 1 points

Which of these behaviors is indicative of group maintenance?AnswerSelected Answer:

clarifying communication

Correct Answer:process analyzing

Question 24

1 out of 1 points

A company facing an interest rate of 8% must choose among projects offering the following four-year cash flows. If the company is employing the net present value criterion, which

project should they choose?AnswerSelected Answer: $15,000 in year 1; $15,000 in year 2; $15,000 in

year 3; and $15,000 in year 4

Correct Answer: $15,000 in year 1; $15,000 in year 2; $15,000 in

year 3; and $15,000 in year 4


Question 25

1 out of 1 points

A project manager should have an ability to generate estimates of what will occur in the future, which is termed:AnswerSelected Answer:

predicting.

Correct Answer:predicting.

Response Feedback:

Section: 4.3 Traits of Effective Project Leaders

Question 26

0 out of 1 points

Procedures that monitor emerging project scope against the original baseline scope are called: ~Section: 5.5 Control SystemsAnswerSelected Answer:

document control.

Correct Answer:configuration control.

Question 27

0 out of 1 points

To protect his poultry from meteorites, the gentleman farmer made hard hats for each bird and installed a meteor detection system that opened umbrellas throughout the yard if a meteor were detected. The safety of his flock thus assured, the farmer was surprised when he read his latest issue of Risk Management

Magazine and discovered that this event was: ~Section: 7.0 IntroductionAnswerSelected Answer:

high in consequence and high in probability.

Correct Answer:low in probability and high in consequence.

Question 28

0 out of 1 points

The PMBoK definition stating, "a process that sets a project's scope by breaking down its overall mission into a cohesive set of synchronous, increasingly specific tasks," is for the: ~Section: 5.2 Scope StatementAnswerSelected Answer:

project plan.

Correct Answer:work breakdown structure.

Question 29

0 out of 1 points

Use the failure probability and consequence scores shown in the table to determine the overall risk factor for the project. Based on your analysis, the overall project has a:

Maturity 0.3 Cost 0.6Complexity 0.5 Schedule 0.4Dependency 0.5 Reliability 0.5

Performance 0.6

~Section: 7.1 Risk Management: A Four-Stage ProcessAnswerSelected Answer:

low risk.

Correct Answer:high risk.

Question 30

1 out of 1 points

A project manager can identify personnel who will be directly responsible for each task in the project's development by using a(n): ~Section: 5.2 Scope StatementAnswerSelected Answer:

responsibility assignment matrix.

Correct Answer:responsibility assignment matrix.

Question 31

1 out of 1 points

When work is organized into cost control accounts: ~Section: 5.2 Scope StatementAnswerSelected Answer: these are assigned to the units performing

project activities.

Correct Answer: these are assigned to the units performing

project activities.

Question 32

0 out of 1 points

If the risk of a negative outcome is slight, the best course of action might be to: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswerSelected Answer:

minimize it.

Correct Answer:accept it.

Question 33

0 out of 1 points

Project penalty clauses that initiate at mutually agreed-on points in the project's development and implementation are: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswerSelected Answer:

milestone adjustments.

Correct Answer:liquidated damages.

Question 34

0 out of 1 points

The budget safety measures that address higher risks than task contingency are known as: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswerSelected Answer:

task offsets.

Correct Answer:managerial contingency.

Question 35

1 out of 1 points

Which of the following is NOT a project goal criteria? ~Section: 5.2 Scope StatementAnswerSelected Answer:

team membership

Correct Answer:team membership

Question 36

0 out of 1 points

The functional manager is planning the billing system replacement project with the newest project manager at the company. In discussing this project, the functional manager focuses on the cost associated with running the system after it is created and the number of years the system will last before it must be replaced. What best describes what the functional manager is

focusing on?:AnswerSelected Answer:

Project management life-cycle

Correct Answer:Product life-cycle

Question 37

1 out of 1 points

What is the typical role of senior management on a project?AnswerSelected Answer:

increase comprehension.

Correct Answer:increase comprehension.

Response Feedback:


Question 38

1 out of 1 points

A small manufacturer has won a major contract with the department of defense to develop a new generation of battlefield satellite phone for combat applications. Because of the significant technological challenges involved in this project and the company’s own size limitations and lack of experience in dealing with the defense forces on these type of contracts, the company has decided to partner with another firm in order to collaborate on developing the technology. This decision would be an example of what kind of response to the risk?AnswerSelected Answer:

Share it

Correct Answer:Share it

Response Feedback: Section 7 PMP Cert

Question 39

1 out of 1 points

All of the following would be considered examples of significant project risks except:Answer

Selected Answer: All are examples of significant potential

project risks

Correct Answer: All are examples of significant potential

project risks


Question 40

0 out of 1 points

Among the useful means to develop a sense of teamwork in personnel from different functional departments are all of the following except:AnswerSelected Answer:

Colocation (physical proximity)

Correct Answer:Flexible work hours

Which statement regarding the duties of leaders and managers is best?AnswerSelected Answer:

Leaders embrace change while managers support the status quo.

Correct Answer:Leaders embrace change while managers support the status quo.

Response Feedback: Section: 4.1 Leaders vs. Managers

Question 2

1 out of 1 points

The solution to external and internal problems that has worked consistently for a group and that is therefore taught to new members as the correct way to perceive, think about, and feel in relation to these problems is known as:AnswerSelected Answer:

organizational culture.

Correct Answer:organizational culture.

Response Feedback: Section: 2.6 Organizational Culture

Question 3

0 out of 1 points

The project team's office needed a revolving door to facilitate the influx and outflow of personnel. Team members needed name tags to keep track of who was who and what their duties were. The project was jeopardized by:AnswerSelected Answer:

poor leadership.

Correct Answer:high turnover.

Question 4

1 out of 1 points

Andy Ambiguous concluded the project meeting and the puzzled team compared notes as they walked down the hall from the meeting room. Each team member had a different spin on what their assignment was before the next meeting and this was sure to create some problems, thanks to the:AnswerSelected Answer:

faulty communication.

Correct Answer:faulty communication.

Response Feedback: Section: 6.7 Conflict Management

Question 5

1 out of 1 points

The role of the team leader is to create structure and set the tone for future cooperation and positive team attitudes in the:AnswerSelected Answer:

forming stage of group development.

Correct Answer:forming stage of group development.

Response Feedback: Section: 6.4 Stages in Group Development

Question 6

0 out of 1 points

Tim slapped together his first web page and proudly showed it to all his colleagues, pointing out what he thought were obvious and overwhelming advantages in simplicity and portability. His championing of web pages that he had read about in a trade journal ultimately shamed everyone else into adopting a web-based approach for all communication and cemented his status as a true:AnswerSelected Answer:

creative originator.

Correct Answer:entrepreneur.

Question 7

0 out of 1 points

Flexibility, creativity, and pragmatism are three keys to:AnswerSelected Answer:

making the project team as tangible as possible.

Correct Answer:rewarding good behavior.

Question 8

1 out of 1 points

Pettersen's study of project managers found that most do not have the capacity to exercise power that derives from formal positional authority and therefore they must develop:AnswerSelected Answer:

effective influencing skills.

Correct Answer:effective influencing skills.

Response Feedback: Section: 4.3 Traits of Effective Project Leaders

Question 9

1 out of 1 points

Which of these is NOT characteristic of a project?AnswerSelected Answer: Traditional process management functions of planning, organizing,

and controlling do not apply to project management.

Correct Answer: Traditional process management functions of planning, organizing,

and controlling do not apply to project management.

Response Feedback: Section: 1.1 What Is a Project?

Question 10

1 out of 1 points

A simple scoring model for project evaluation requires:AnswerSelected Answer:

score values assigned to each criterion in terms of its rating.

Correct Answer:score values assigned to each criterion in terms of its rating.


Question 11

1 out of 1 points

The fact that a project experience was worthwhile and satisfying means that the project scored high on:AnswerSelected Answer:

psycho-social outcomes.

Correct Answer:psycho-social outcomes.

Response Feedback: Section: 6.5 Achieving Cross-Functional Cooperation

Question 12

0 out of 1 points

When negotiating it is important to:AnswerSelected Answer:

focus on positions and interests.

Correct Answer:focus on interests, not positions.

Question 13

1 out of 1 points

Which of the following is NOT a project constraint?AnswerSelected Answer:

the customer requirements

Correct Answer:the customer requirements


Question 14

1 out of 1 points

Which project champion role is least likely to be emphasized in the next project management article you read?AnswerSelected Answer:

ambassador

Correct Answer:ambassador


Question 15

1 out of 1 points

In general, the poorest organizational structure when it comes to managing projects is probably the:AnswerSelected Answer:

functional structure.

Correct Answer:functional structure.


Question 16

1 out of 1 points

Managers involved in negotiation should:AnswerSelected Answer:

verify whether there is only a fixed set of alternatives.

Correct Answer:verify whether there is only a fixed set of alternatives.

Response Feedback: Section: 6.8 Negotiation

Question 17

1 out of 1 points

Some of the team members took great delight in stirring the pot at team meetings. They knew just how to get each team member agitated and then sat back and enjoyed the show. These trouble-makers defended their actions by claiming that they took the:AnswerSelected Answer:

interactionist view of conflict.

Correct Answer:interactionist view of conflict.

Response Feedback: Section: 6.7 Conflict Management

Question 18

1 out of 1 points

The dimension of project worksthat is realized last (chronologically) is:AnswerSelected Answer:

future potential.

Correct Answer:future potential.

Response Feedback: Section: 1.4 Determinants of Project Success

Question 19

1 out of 1 points

A principle cause of portfolio underperformance is:AnswerSelected Answer:

scarce resources.

Correct Answer:scarce resources.

Response Feedback: Section: 3.4 Project Portfolio Management

Question 20

1 out of 1 points

There is no such thing as a project team:AnswerSelected Answer:

with an on-going, non-specific purpose.

Correct Answer:with an on-going, non-specific purpose.


Question 21

1 out of 1 points





Question 22

1 out of 1 points

The ability to cognitively bring the past and future closer together is:AnswerSelected Answer:

time warping.

Correct Answer:time warping.


Question 23

1 out of 1 points

Uncle Rico spends every waking hour selling Tupperware and reminiscing about his glory years in high school, mostly the latter. The past is his:AnswerSelected Answer:

timeline orientation.

Correct Answer:timeline orientation.


Question 24

1 out of 1 points

Geoff sits at his desk and daydreams about what life will be like in 2025 when he retires. He can clearly picture events throughout the almost two decades that must elapse between now and then and what elements must come together to fulfill his lifelong dream of traveling the country in his RV. The temporal skill that Geoff is blessed (some would say cursed) with is:AnswerSelected Answer:

time span.

Correct Answer:time span.


Question 25

1 out of 1 points

Net present value is being used to break the tie among four otherwise equal projects. If the interest rate is 4%, which of these anticipated four-year flows would yield the greatest net present value?AnswerSelected Answer: $13,000 in year 1; $12,000 in year 2; $11,000 in year 3; and

$10,000 in year 4

Correct Answer: $13,000 in year 1; $12,000 in year 2; $11,000 in year 3; and

$10,000 in year 4


Question 26

1 out of 1 points

The new Magic Pan coming soon to your area usually serves 20,000 customers in the first year of operation. Construction plans include site selection, foundation, framing, finishing, egg-laying, and chicken acquisition. The scope statement step that

determines relationships among these steps, e.g. does the chicken acquisition come before the egg laying, etc., is the: ~Section: 5.2 Scope StatementAnswerSelected Answer:

work breakdown structure.


Question 27

1 out of 1 points

The professor wore both a belt and suspenders during lecture each day because he chose to: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswerSelected Answer:

minimize risk.

Correct Answer:minimize risk.

Question 28

1 out of 1 points

The exchange that is specified by the contractual documentation documents is: ~Section: 5.3 Work AuthorizationAnswerSelected Answer:

valid consideration.

Correct Answer:valid consideration.

Question 29

1 out of 1 points

As the 80th change order floated across his desk the project manager wished that he had kept the first seventy-nine. What money he had saved in scrap paper might well be lost in charges that could never be recouped from the client. "What I need is better:

~Section: 5.5 Control SystemsAnswerSelected Answer:

document control," whimpered the manager.

Correct Answer:document control," whimpered the manager.

Question 30

1 out of 1 points

Scope management for a project begins with: ~Section: 5.1 Conceptual DevelopmentAnswerSelected Answer:

a statement of goals.

Correct Answer:a statement of goals.

Question 31

1 out of 1 points

All projects are promised in terms of the specific functionality or performance criteria they will meet. The key feature of the contractual documentation that specifies this functionality or criteria is the: ~Section: 5.3 Work AuthorizationAnswerSelected Answer:

contractual requirements.

Correct Answer:contractual requirements.

Question 32

1 out of 1 points

A testing plan would be outlined in which section of a statement of work? ~Section: 5.1 Conceptual DevelopmentAnswerSelected Answer:

acceptance criteria

Correct Answer:acceptance criteria

Question 33

1 out of 1 points

Procedures that monitor emerging project scope against the original baseline scope are called: ~Section: 5.5 Control SystemsAnswerSelected Answer:

configuration control.

Correct Answer:configuration control.

Question 34

1 out of 1 points

Which of these is NOT a typical element of a statement of work? ~Section: 5.1 Conceptual DevelopmentAnswerSelected Answer:

a list of activities needed to complete the project

Correct Answer:a list of activities needed to complete the project

Question 35

0 out of 1 points

The mountaineers all agreed that their quest to build a bridge between the two peaks of Mount Kilimanjaro was a noble one, but they had no idea how long it would take to complete until they finished their: ~Section: 5.2 Scope StatementAnswerSelected Answer:

project goal criteria.


Question 36

1 out of 1 points

The project manager spends a great deal of his time communicating with the project stakeholder. Which of the following represent an example of a stakeholder group for this project?AnswerSelected Answer:

All are project stakeholders

Correct Answer:All are project stakeholders


Question 37

0 out of 1 points

The project manager is experiencing serious, deep-rooted conflict between two key project team members. It is apparent that these differences are based on different interpretations of the project’s scope. Which conflict resolution approach would be the most useful for the project manager to employ?AnswerSelected Answer:

Compromising

Correct Answer:Problem solving

Question 38

1 out of 1 points





Question 39

1 out of 1 points

Suppose your organization used a qualitative risk assessment matrix with three levels each of probability & consequences (high, medium, low). In evaluating a project’s risks, you determine that commercial risk pose a low probability of occurrence but has high consequences. On the other hand, legal risks are evaluated as having a high probability of occurrence and a medium risk of consequences. If you are interested in prioritizing your risks, which of these should be considered first?AnswerSelected Answer:

Legal risk

Correct Answer:Legal risk


Question 40

1 out of 1 points

All of the following would be considered examples of significant project risks except:AnswerSelected Answer:

All are examples of significant potential project risks

Correct Answer:All are examples of significant potential project risks


Thursday, 12 September 2013 10:18:07 o'clock EST


The weather station model performs the invaluable function of:AnswerSelected Answer: keeping an eye on project status without

influencing the project.Correct Answer: keeping an eye on project status without

influencing the project.Response Feedback:

Section: 2.5 Project Management Offices


The authentic atmosphere that is vital for project manager and team to function in can be described as:Answer

Selected Answer: exchange of

purpose.Correct Answer: exchange of

purpose.Response Feedback:

Section: 4.1 Leaders vs. Managers


Project management people skills include:AnswerSelected Answer: team

building.Correct Answer: team

building.Response Feedback:

Section: 6.0 Introduction


Once a negotiation process begins, during its earliest phase we should include the other party in a problem-solving session to identify alternative outcomes. This technique is called:AnswerSelected Answer: objective criteria.Correct Answer: inclusive

brainstorming. Question 5

0 out of 1 pointsThe first step in the Analytical Hierarchy Process:AnswerSelected Answer: is analyzing the process you intend to improve before

undertaking any improvement project.Correct Answer: consists of constructing a hierarchy of criteria and

subcriteria. Question 6

1 out of 1 pointsWhich of these is NOT an element of emotional intelligence?Answer

Selected Answer: intelligen

ceCorrect Answer: intelligen

ceResponse Feedback:



Pettersen's study of project managers found that most do not have the capacity to exercise power that derives from formal positional authority and therefore they must develop:AnswerSelected Answer: project champions.Correct Answer: effective influencing

skills. Question 8

0 out of 1 pointsThe misconception of the reason behind another person's behavior is:AnswerSelected Answer: faulty

communication.Correct Answer: faulty attribution.


A project screening criterion that allows the company to compare long term versus short term projects, projects with different technologies, and projects with different commercial objectives is:AnswerSelected Answer: flexibilit

y.Correct Answer: capabili

ty Question 10

1 out of 1 pointsWhich of the following is a non-traditional role of a project champion?

AnswerSelected Answer: cheerlea

derCorrect Answer: cheerlea

derResponse Feedback:

Section: 4.4 Project Champions


Regardless of which selection method a firm uses, it should always:AnswerSelected Answer: know which project will ultimately succeed and which

ones will fail.Correct Answer: be objective in their selection method.


A project with the chance for a big payout may be funded if an important criterion is:AnswerSelected Answer: risk.Correct Answer: opportuni

ty. Question 13

0 out of 1 pointsIn the new project management professionalism model:AnswerSelected Answer: project management should be a dedicated career

path.Correct Answer: personnel should be in a state of flux with regard to

job assignment. Question 14

0 out of 1 pointsClassic project champions are often more comfortable:AnswerSelected Answer: performing traditional project

activities.

Correct Answer: performing nontraditional project

activities. Question 15

0 out of 1 pointsThe trigger point of the punctuated equilibrium model occurs:AnswerSelected Answer: when the project is 20% complete.Correct Answer: halfway between the first meeting and

the deadline. Question 16

1 out of 1 pointsManagers involved in negotiation should:AnswerSelected Answer: verify whether there is only a fixed set of

alternatives.Correct Answer: verify whether there is only a fixed set of

alternatives.Response Feedback:

Section: 6.8 Negotiation


The dimension of project success that is realized first (chronologically) is:AnswerSelected Answer: future

potential.Correct Answer: efficiency.


With a failure to secure personnel releases from functional managers, a project manager should:AnswerSelected Answer: adjust schedules and scope

documents.Correct Answer: adjust schedules and scope

documents.

Response Feedback:

Section: 6.1 Building the Project Team


The greatest advantage of a PMO is that:AnswerSelected Answer: it helps an organization develop project

management skills.Correct Answer: it helps an organization develop project

management skills.Response Feedback:



Which of these lists of duties is more reflective of managerial tasks?AnswerSelected Answer: creating vision and

strategiesCorrect Answer: problem-solving


The University of Puhonicks hires several professors that specialize in accounting, management, and economics and clusters each into one of three departments. The dean has obviously decided to group employees by:AnswerSelected Answer: projec

t.Correct Answer: produ

ct. Question 22

1 out of 1 pointsIn the Atkinson model of project success, a project's impact to the surrounding community would be classified as:AnswerSelected Answer: a stakeholder

benefit.

Correct Answer: a stakeholder

benefit.Response Feedback:

Section: 1.4 Determinants of Project Success


Net present value is being used to break the tie among four otherwise equal projects. If the interest rate is 4%, which of these anticipated four-year flows would yield the greatest net present value?AnswerSelected Answer: $10,000 in year 1; $11,000 in year 2; $12,000 in year

3; and $13,000 in year 4Correct Answer: $13,000 in year 1; $12,000 in year 2; $11,000 in year

3; and $10,000 in year 4 Question 24

1 out of 1 pointsThe task-oriented behavior of summarizing accomplishes which specific outcome?AnswerSelected Answer: Check on understanding and

assess progress.Correct Answer: Check on understanding and

assess progress.Response Feedback:



A project manager should have an ability to generate estimates of what will occur in the future, which is termed:AnswerSelected Answer: predicti

ng.Correct Answer: predicti

ng.Response Feedback:



While thrilling, there is a chance that you would have an accident if you elected to drive on the Autobahn while blindfolded, an outcome that could be described as: ~Section: 7.0 IntroductionAnswerSelected Answer: low in probability and high in

consequence.Correct Answer: high in consequence and high in

probability. Question 27

0 out of 1 pointsThe final step in the process of systematically laying out all pre-work information is the creation of the: ~Section: 5.2 Scope StatementAnswerSelected Answer: project goal

criteria.Correct Answer: scope baseline.


The deliverable from the focus step of the project risk analysis and management model is: ~Section: 7.2 Project Risk Management: An Integrated ApproachAnswerSelected Answer: a clear understanding of the implications of any important

simplifying assumptions about relationships between risks, responses and base plan activities.

Correct Answer: a clear, unambiguous, shared understanding of all

relevant key aspects of the RMP documented, verified, and reported.


Project closeout documentation that can be used to predict trends, analyze feasibility, and highlight problem areas for similar future projects is:

~Section: 5.6 Project CloseoutAnswerSelected Answer: historical

records.Correct Answer: historical

records. Question 30

0 out of 1 pointsUse the failure probability and consequence scores shown in the table to determine the overall risk factor for the project. Based on your analysis, the overall project has a:


Performance 0.6

~Section: 7.1 Risk Management: A Four-Stage ProcessAnswerSelected Answer: medium

risk.Correct Answer: high risk.


The PRAM methodology contains an embedded feedback loop after which step? ~Section: 7.2 Project Risk Management: An Integrated ApproachAnswerSelected Answer: evalu

ateCorrect Answer: evalu

ate Question 32

0 out of 1 pointsRisk and opportunity: ~Section: 7.0 IntroductionAnswer

Selected Answer: vary inversely throughout the project

life cycle.Correct Answer: both decrease throughout the project

life cycle. Question 33

1 out of 1 pointsThe construction foreman posted a large sign requiring all work site visitors to don a hard hat and safety glasses. He also purchased copious quantities of both items and made them readily available at the entrance. The foreman is engaged in: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswerSelected Answer: risk

mitigation.Correct Answer: risk

mitigation. Question 34

0 out of 1 pointsJim knew instinctively that his professor wouldn't appreciate it if he brought his single scoop of vanilla ice cream into the lecture hall with him. He could almost hear the inevitable question, "Did you bring enough for everyone?" To avert such an embarrassment, he practically inhaled his frozen confection as he raced down the hall. He had eaten ice cream in this fashion before and knew he would soon have an ice cream headache, which could be described as: ~Section: 7.0 IntroductionAnswerSelected Answer: high in consequence and high in

probability.Correct Answer: high in probability and low in

consequence. Question 35

1 out of 1 pointsThe statement of work should contain: ~Section: 5.1 Conceptual DevelopmentAnswerSelected

Answer: All of these are elements of a statement of work.

Correct Answer: All of these are elements of a

statement of work. Question 36

1 out of 1 pointsAll of the following distinguish project management from other process activities, except:AnswerSelected Answer: None of the above correctly distinguish projects from

process management.Correct Answer: None of the above correctly distinguish projects from

process management.Response Feedback:

Chapter 1: PMP Cert


A project manager is meeting with his team for the first time & wants to create the right environment in which relationships develop positively. Which of the following guidelines should she consider employing to create an effective partnership with her team?AnswerSelected Answer: All the above are necessary to create a

partnershipCorrect Answer: All the above are necessary to create a

partnershipResponse Feedback:

Section: 4. PMP Cert


Gregory has been assigned to be the new project manager for our project. He is eager to get off to a good start & wants to identify what activities he should first engage in. How would you advise him to start?AnswerSelected Answer: Begin with a clear scope statement.Correct Answer:

Begin with a problem statement & the Statement of Work (SOW)


Francis has been learning about the effect of emotional intelligence on her ability to lead her project effectively. Which of the following is not an example of the kind of emotional intelligence that can help her perform better?AnswerSelected Answer: Results orientation (work to get the job done)Correct Answer: Results orientation (work to get the job done)


What is an organization that controls project managers, documentation, and policies called?AnswerSelected Answer: Project Management

OfficeCorrect Answer: Project Management

OfficeResponse Feedback:

Section: 2 PMP Cert


Quality risk refers to the chance that:AnswerSelected Answer: the well-being of the users or developers may

decline dramatically.Correct Answer: the project relies on developing new or untested

technologies. Question 2

0 out of 1 pointsThe degree of innovation and creativity is typically at its highest during the:AnswerSelected Answer: planning

phase.Correct

Answer: execution phase.


A business reality that makes effective project management critical is the fact that:AnswerSelected Answer: product life cycles are

compressing.Correct Answer: product life cycles are

compressing.Response Feedback:

Section: 1.2 Why Are Projects Important?


Pete has worked in maintenance at the hospital for 30 years and knows all of the things about the pipes and circuits that don't show up on the blueprints. He also knows which outside contractors and suppliers have been bargains, how long every remodeling job has taken, and which major power brokers in the hospital still have scores to settle. When a new project is in the conceptualization stage the hospital architect always calls on Pete to regale him with tales drawn deep from his memory banks so his knowledge can be leveraged to its fullest. In the language of project management, Pete is:AnswerSelected Answer: time warping.Correct Answer: recapturing the

past. Question 5

0 out of 1 pointsThe authentic atmosphere that is vital for project manager and team to function in can be described as:AnswerSelected Answer: joint

accountability.Correct Answer: exchange of

purpose. Question 6

0 out of 1 pointsWhich two steps of project team building are out of sequence?AnswerSelected Answer: You always identify personnel before you talk to

potential team members.Correct Answer: You always negotiate with the functional supervisor

before you talk to potential team members. Question 7

1 out of 1 pointsWhich of these strategic elements exists at a higher level than the others?AnswerSelected Answer: objectiv

esCorrect Answer: objectiv

esResponse Feedback:

Section: 2.1 Projects and Organizational Strategy


A strategic element that contains formally titled initiatives such as the Customer Survey Project, the Small Business Alliance Project, and the Employee Relations Project is most likely a:AnswerSelected Answer: progra

m.Correct Answer: progra

m.Response Feedback:



Tim slapped together his first web page and proudly showed it to all his colleagues, pointing out what he thought were obvious and overwhelming advantages in simplicity and portability. His championing of web pages that he had read about in a trade journal ultimately shamed everyone else into adopting a web-based approach for all communication and cemented his status as a true:Answer

Selected Answer: entrepren

eur.Correct Answer: entrepren

eur.Response Feedback:



Which of the following is a non-traditional role of a project champion?AnswerSelected Answer: administra

tiveCorrect Answer: cheerleade

r Question 11

0 out of 1 pointsThe PMO is used to maintain and provide a cadre of skilled and trained project professionals as needed under the:AnswerSelected Answer: control tower

model.Correct Answer: resource pool

model. Question 12

0 out of 1 pointsA project manager's function should be:AnswerSelected Answer: to holistically manage the entire project.Correct Answer: to apply a laissez faire approach and let the work

progress unimpeded. Question 13

1 out of 1 pointsAll of the members of the ladies' circle were horrified when each of them arrived at the parish hall with 20 gallons of potato salad. It was all quite delicious but wasn't the well-balanced spread they

customarily set out. The potato salad disaster of '89 was passed from generation to generation along with a stern warning to:AnswerSelected Answer: make sure that project team roles

are clear.Correct Answer: make sure that project team roles

are clear.Response Feedback:

Section: 6.3 Reasons Why Teams Fail


The highest priority among strategic choice elements is:AnswerSelected Answer: objecti

ve.Correct Answer: mission

. Question 15

0 out of 1 pointsThe degree of innovation and creativity is typically at its highest during the:AnswerSelected Answer: planning

phase.Correct Answer: execution

phase. Question 16

0 out of 1 pointsOptions models are used to assist in project selection decisions:AnswerSelected Answer:

[None Given]

Correct Answer: when a company may not recover the money it

invests in a project. Question 17

0 out of 1 pointsWhich statement about stakeholders is best?Answer

Selected Answer: Stakeholders wield considerable power.Correct Answer: Stakeholders can potentially impact project

development. Question 18

0 out of 1 pointsThe functional structure is well-suited when:AnswerSelected Answer: there is high instability in the

environment.Correct Answer: there are low levels of external

uncertainty. Question 19

0 out of 1 pointsThe Project Management Body of Knowledge Guide definition of a project indicates that a project is:AnswerSelected Answer: multifunctio

nal.Correct Answer: temporary.


An internal operating issue in project screening and selection is:AnswerSelected Answer: the chance that the firm's goodwill will suffer due to

the quality of the finished project.Correct Answer: change in physical environment.


A company facing an interest rate of 8% must choose among projects offering the following four-year cash flows. If the company is employing the net present value criterion, which project should they choose?AnswerSelected Answer: $15,000 in year 1; $15,000 in year 2; $15,000 in year

3; and $15,000 in year 4

Correct Answer: $15,000 in year 1; $15,000 in year 2; $15,000 in year

3; and $15,000 in year 4Response Feedback:

Section: 3.1 Project Selection


Which of these statements about valuation models is NOTcorrect?AnswerSelected Answer: IRR and NPV calculations typically make the same

investment recommendations only when the projects are independent of each other.

Correct Answer: IRR is a more robust determinant of project viability than

NPV. Question 23

1 out of 1 pointsA project manager is using the internal rate of return method to make the final decision on which project to undertake. Which of these four projects have the highest internal rate of return?AnswerSelected Answer: $12,500 initial outlay with $10,000 cash inflows during

the following five yearsCorrect Answer: $12,500 initial outlay with $10,000 cash inflows during

the following five yearsResponse Feedback:



The Larson and Gobeli study that compared projects that had been managed in a variety of structural types revealed that construction projects tended to be most effectively executed when the organizational structure was a:AnswerSelected Answer: project

matrix.Correct Answer: project

matrix.

Response Feedback:

Section: 2.4 Forms of Organizational Structure


Staffing fluctuations associated with project completion and initiation are most likely to occur in organizations that are:AnswerSelected Answer: functionally

structured.Correct Answer: functionally

structured.Response Feedback:



Procedures that monitor emerging project scope against the original baseline scope are called: ~Section: 5.5 Control SystemsAnswerSelected Answer: configuration

control.Correct Answer: configuration

control. Question 27

0 out of 1 pointsAn S-curve report does NOT contain information on: ~Section: 5. 4 Scope ReportingAnswerSelected Answer: time.Correct Answer: qualit

y. Question 28

1 out of 1 pointsThe probability that funds allocated to the project will be insufficient to complete it is: ~Section: 7.1 Risk Management: A Four-Stage Process

AnswerSelected Answer: cost estimate

risk.Correct Answer: cost estimate

risk. Question 29

0 out of 1 pointsThe exchange that is specified by the contractual documentation documents is: ~Section: 5.3 Work AuthorizationAnswerSelected Answer: reciprocity.Correct Answer: valid

consideration. Question 30

0 out of 1 pointsThe probability that a project to establish infrastructure in a third-world country teetering on the brink of civil war is fraught with: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswerSelected Answer: operating

risk.Correct Answer: political

risk. Question 31

1 out of 1 pointsScope management for a project begins with: ~Section: 5.1 Conceptual DevelopmentAnswerSelected Answer: a statement of

goals.Correct Answer: a statement of

goals. Question 32

1 out of 1 pointsWhich of the following is NOT a project goal criteria? ~Section: 5.2 Scope StatementAnswerSelected Answer: team

membershipCorrect Answer: team

membership Question 33

0 out of 1 pointsThe European Association for Project Management has developed an integrated program of risk management based on efforts to extend risk management to cover a project's entire life cycle. This program is known as: ~Section: 7.2 Project Risk Management: An Integrated ApproachAnswerSelected Answer: EAPM-

RM.Correct Answer: PRAM.


The greatest project opportunity occurs when: ~Section: 7.0 IntroductionAnswerSelected Answer: the project is in the

development phase.Correct Answer: the project is in the concept

phase. Question 35

0 out of 1 pointsExpected commitments from other departments in support of the project would most likely be detailed in the: ~Section: 5.1 Conceptual DevelopmentAnswerSelected Answer:

approach section of the SOW.Correct Answer: resource requirements section of

the SOW. Question 36

0 out of 1 pointsA small manufacturer has won a major contract with the department of defense to develop a new generation of battlefield satellite phone for combat applications. Because of the significant technological challenges involved in this project and the company’s own size limitations and lack of experience in dealing with the defense forces on these type of contracts, the company has decided to partner with another firm in order to collaborate on developing the technology. This decision would be an example of what kind of response to the risk?AnswerSelected Answer: Minimize

itCorrect Answer: Share it


Christine is from the marketing department & she has become increasingly upset with the attitude of the production member of the project team, Alan. He seems to either ignore her opinions or make disparaging remarks every time she speaks, usually referring to marketing in an unprofessional manner. Which stage of group development is the project team addressing, as evidenced by the interactions of Christine & Alan?AnswerSelected Answer: Stormi

ngCorrect Answer: Stormi

ngResponse Feedback:

Section: 6 PMP Cert


The project manager spends a great deal of his time communicating with the project stakeholder. Which of the following represent an example of a stakeholder group for this project?Answer

Selected Answer: All are project

stakeholdersCorrect Answer: All are project

stakeholdersResponse Feedback:

Section: 4 PMP Cert


All of the following distinguish project management from other process activities, except:AnswerSelected Answer: There are no fundamental differences between project

& process management.Correct Answer: None of the above correctly distinguish projects from

process management. Question 40

1 out of 1 pointsThe functional manager is planning the billing system replacement project with the newest project manager at the company. In discussing this project, the functional manager focuses on the cost associated with running the system after it is created and the number of years the system will last before it must be replaced. What best describes what the functional manager is focusing on?:AnswerSelected Answer: Product life-

cycleCorrect Answer: Product life-

cycleResponse Feedback:

Section: 2 PMP Cert

Project Management, 2e (Pinto)Chapter 1 Introduction: Why Project Management?

1.1 True/False

1) Projects, rather than repetitive tasks, are now the basis for most value-added in business.Answer: TRUE

Diff: 1Section: 1.0 IntroductionSkill: FactualAACSB Tag: Reflective

2) Projects have a process orientation.Answer: FALSEDiff: 2Section: 1.1 What Is a Project?Skill: DefinitionAACSB Tag: Reflective

3) A typical project stays within functional and organizational boundaries.Answer: FALSEDiff: 2Section: 1.1 What Is a Project?Skill: DefinitionAACSB Tag: Reflective

4) The special nature of projects relieves project managers from their routine of planning, organizing, motivating, directing, and controlling.Answer: FALSEDiff: 2Section: 1.1 What Is a Project?Skill: FactualAACSB Tag: Reflective

5) A project exists outside of the standard line organization.Answer: TRUEDiff: 2Section: 1.1 What Is a Project?Skill: FactualAACSB Tag: Reflective

6) The initial goal and technical specifications of the project are developed during the planning stage.Answer: FALSEDiff: 2Section: 1.3 Project Life CyclesSkill: FactualAACSB Tag: Reflective

7) Client interest in a project is highest during the termination and conceptual phases.Answer: TRUEDiff: 2Section: 1.3 Project Life CyclesSkill: FactualAACSB Tag: Reflective

8) The classic triple constraint standard for project performance is composed of time, cost, and client acceptance.Answer: FALSEDiff: 2Section: 1.4 Determinants of Project SuccessSkill: DefinitionAACSB Tag: Reflective

9) The business success dimension of project success determines whether the project achieved significant commercial success.Answer: TRUEDiff: 2Section: 1.4 Determinants of Project SuccessSkill: FactualAACSB Tag: Reflective

10) The Atkinson model for assessing project success gathers input from all of the project's stakeholders.Answer: TRUEDiff: 2Section: 1.4 Determinants of Project SuccessSkill: FactualAACSB Tag: Reflective

11) The use of benchmarking allows companies that are relatively immature at project management to achieve quantum leaps of improvement.Answer: FALSEDiff: 2Section: 1.5 Developing Project Management MaturitySkill: FactualAACSB Tag: Reflective

12) Most effective project maturity models chart both a set of standards that are currently accepted as state-of-the-art as well as a process for achieving significant movement towards these benchmarks.Answer: TRUEDiff: 2Section: 1.5 Developing Project Management MaturitySkill: FactualAACSB Tag: Reflective

13) Acme uses no recognizable project management processes and has entertaining project meetings because each member has a unique way of reporting progress or lack thereof. Acme is most likely at the moderate level in the generic project management maturity model.Answer: FALSEDiff: 2Section: 1.5 Developing Project Management MaturitySkill: ConceptualAACSB Tag: Reflective

14) Any organization, no matter how initially unskilled in project management, can begin to chart a course toward the type of project organization they wish to become.Answer: TRUEDiff: 2Section: 1.5 Developing Project Management MaturitySkill: DefinitionAACSB Tag: Reflective

15) A company's culture has little impact on whether projects are successfully implemented.Answer: FALSEDiff: 2Section: 1.6 Project Elements and Text OrganizationSkill: ConceptualAACSB Tag: Reflective

1.2 Fill in the Blank

1) A __________ refers to ongoing, day-to-day activities in which an organization engages while producing goods and services.Answer: processDiff: 1Section: 1.1 What Is a Project?Skill: DefinitionAACSB Tag: Reflective

2) The goals of a project are sometimes called __________.Answer: deliverablesDiff: 1Section: 1.1 What Is a Project?Skill: DefinitionAACSB Tag: Reflective

3) Projects are __________-focused.Answer: customerDiff: 1Section: 1.1 What Is a Project?Skill: FactualAACSB Tag: Reflective

4) Project management entails crossing __________ and __________ boundaries.Answer: functional, organizationalDiff: 2Section: 1.1 What Is a Project?Skill: FactualAACSB Tag: Reflective

5) In general, product life cycles are becoming __________ and product launch windows are becoming __________.Answer: shorter, narrowerDiff: 1Section: 1.2 Why Are Projects Important?Skill: FactualAACSB Tag: Reflective

6) __________ serves as an excellent training ground for future senior executives in most organizations.Answer: Project managementDiff: 2Section: 1.2 Why Are Projects Important?Skill: FactualAACSB Tag: Reflective

7) The stages in a project's development are known as the __________.Answer: project life cycleDiff: 1Section: 1.3 Project Life CyclesSkill: DefinitionAACSB Tag: Reflective

8) Detailed specifications, schematics, and schedules are all developed during the __________ stage.Answer: planningDiff: 1Section: 1.3 Project Life CyclesSkill: DefinitionAACSB Tag: Reflective

9) Creativity is at its zenith during the __________ stage of the project life cycle.Answer: executionDiff: 2Section: 1.3 Project Life CyclesSkill: FactualAACSB Tag: Reflective

10) The degree of risk associated with the project is at its highest during the __________ stage.Answer: conceptualizationDiff: 2Section: 1.3 Project Life CyclesSkill: FactualAACSB Tag: Reflective

11) The triple constraint of project success is __________.Answer: time, cost, performanceDiff: 2Section: 1.4 Determinants of Project SuccessSkill: DefinitionAACSB Tag: Reflective

12) Atkinson suggests that all groups that are affected by a project, otherwise known as __________, should have a hand in assessing project success.Answer: stakeholdersDiff: 2Section: 1.4 Determinants of Project SuccessSkill: DefinitionAACSB Tag: Reflective

13) __________ are used to allow organizations to benchmark the best practices of successful project management firms.Answer: Project management maturity modelsDiff: 1Section: 1.5 Developing Project Management MaturitySkill: DefinitionAACSB Tag: Reflective

14) The Center for Business Practices maturity model stage that describes project management as an ad hoc process is __________.Answer: Level 1 or Initial ProcessDiff: 2Section: 1.5 Developing Project Management MaturitySkill: FactualAACSB Tag: Reflective

15) In general, all project management maturity models agree that an organization that has internalized all necessary project management principles and is actively seeking to move beyond these in innovative ways is __________.Answer: (project) matureDiff: 2Section: 1.5 Developing Project Management MaturitySkill: FactualAACSB Tag: Reflective

1.3 Multiple Choice

1) Which of the following types of activities is more closely associated with projects rather than processes?A) an activity that is ongoingB) an activity that is day-to-dayC) an activity that uses existing systemsD) an activity that establishes its own work rulesAnswer: DDiff: 1Section: 1.1 What Is a Project?Skill: FactualAACSB Tag: Reflective

2) Which of the following is accomplished through project management?A) A cellular phone company activates a new customer's service.B) An automotive manufacturer produces a day's quota of vehicles.C) A software developer creates a new crash-proof operating system.D) A retailer restocks the shelves after a day of brisk sales.Answer: CDiff: 1Section: 1.1 What Is a Project?Skill: FactualAACSB Tag: Reflective

3) A project typically has:A) a defined start and end date.B) a defined start date but no defined end date.C) no defined start but a defined end date.D) no defined start or end date.Answer: ADiff: 1Section: 1.1 What Is a Project?Skill: DefinitionAACSB Tag: Reflective

4) The Project Management Body of Knowledge Guide definition of a project indicates that a project is:A) multifunctional.B) temporary.C) designed to consume human resources.D) limited by a budget.Answer: BDiff: 2Section: 1.1 What Is a Project?Skill: FactualAACSB Tag: Reflective

5) Project members may be from:A) different departments.B) other organizational units.C) one functional area.D) all of the above.Answer: DDiff: 2Section: 1.1 What Is a Project?Skill: DefinitionAACSB Tag: Reflective

6) There is no such thing as a project team:A) with a deliverable.B) with an on-going, non-specific purpose.C) with a goal.D) with a project managerAnswer: BDiff: 2Section: 1.1 What Is a Project?Skill: FactualAACSB Tag: Reflective

7) A project that results in "doing the wrong things well" has ignored the:A) budgetary goal.B) technical goal.C) customer satisfaction goal.D) scheduling goal.Answer: CDiff: 2Section: 1.1 What Is a Project?Skill: ConceptualAACSB Tag: Reflective

8) Which of these is NOT characteristic of a project?A) Projects are responsible for the newest and most improved products, services, and organizational processes.B) Projects are ad hoc endeavors with a clear life cycle.C) Projects provide a philosophy and strategy for the management of change.D) Traditional process management functions of planning, organizing, and controlling do not apply to project management.Answer: DDiff: 2Section: 1.1 What Is a Project?Skill: FactualAACSB Tag: Reflective

9) Which of the following is NOT a project constraint?A) the budgetB) the customer requirementsC) the scheduleD) the technical specificationsAnswer: BDiff: 2Section: 1.1 What Is a Project?Skill: FactualAACSB Tag: Reflective

10) Projects differ from classic organizational processes because projects are:A) discrete activities.B) part of line organization.C) well established systems in place to integrate efforts.D) multi-objective.Answer: ADiff: 2Section: 1.1 What Is a Project?Skill: FactualAACSB Tag: Reflective

11) Process management features __________ with respect to project management.A) greater heterogeneityB) greater certainty of performanceC) greater numbers of goals and objectivesD) lower adherence to established practicesAnswer: BDiff: 2Section: 1.1 What Is a Project?Skill: ConceptualAACSB Tag: Reflective

12) Studies of IT projects reveal that:A) initial cost estimates are overrun by an average of 15%.B) over 66% of IT projects were delivered to customers but not used.C) about 25% of all IT projects become runaways by overshooting budgets and timetables.D) up to 75% of software projects are cancelled.Answer: DDiff: 3Section: 1.1 What Is a Project?Skill: FactualAACSB Tag: Use of IT

13) A business reality that makes effective project management critical is the fact that:A) products are becoming increasingly simple.B) inflation is rampant.C) product life cycles are compressing.D) product launch windows are widening.Answer: CDiff: 1Section: 1.2 Why Are Projects Important?Skill: FactualAACSB Tag: Reflective

14) A product is introduced into a market, gains the acceptance of a fickle public, and finally is supplanted by a new and improved offering. This phenomenon is known as the:A) product life cycle.B) rule of 80.C) Mendoza line.D) beta.Answer: ADiff: 1Section: 1.2 Why Are Projects Important?Skill: FactualAACSB Tag: Reflective

15) Low inflation is a trigger for improved project management skills because:A) rampant cost increases must be passed along to the consumer.B) internal process improvement is accomplished via project management.C) lower inflation means narrower product launch windows.D) global markets are a prerequisite for low inflation.Answer: BDiff: 1Section: 1.2 Why Are Projects Important?Skill: DefinitionAACSB Tag: Reflective

16) The technical side of project management emphasizes:A) team building.B) conflict management.C) negotiation.D) budgeting.Answer: DDiff: 1Section: 1.2 Why Are Projects Important?Skill: FactualAACSB Tag: Reflective

17) The behavioral side of project management emphasizes:A) scheduling.B) leadership.C) planning.D) project selection.Answer: BDiff: 1Section: 1.2 Why Are Projects Important?Skill: DefinitionAACSB Tag: Reflective

18) Geoffco's project manager names three individuals and requests a project budget of $3,000,000 for the new 8-Pod, a backpack-sized personal music player for 8-track tapes capable of holding up to 100 songs from the '60s and '70s. This important step takes place during __________ of the project life cycle.A) planningB) conceptualizationC) executionD) terminationAnswer: BDiff: 2Section: 1.3 Project Life CyclesSkill: FactualAACSB Tag: Reflective

19) Individual activities and their durations are developed during the __________ phase of the project life cycle.A) planningB) conceptualizationC) executionD) terminationAnswer: ADiff: 2Section: 1.3 Project Life CyclesSkill: DefinitionAACSB Tag: Reflective

20) Keith Monroe nails hundreds of pieces of culled lumber in the blazing July sun to form a parquet deck for his barn roof. He and his assistant are clearly in:A) the termination stage of the project life cycle.B) the planning stage of the project life cycle.C) the execution stage of the project life cycle.D) way over their heads.Answer: CDiff: 1Section: 1.3 Project Life CyclesSkill: DefinitionAACSB Tag: Reflective

21) The MBA redesign committee presents the results of their five-year project to their bemused Dean. They hope it is not just wishful thinking that they are in the:A) planning phase.B) conceptualization phase.C) execution phase.D) termination phase.Answer: DDiff: 1Section: 1.3 Project Life CyclesSkill: DefinitionAACSB Tag: Reflective

22) Client interest is typically at its lowest during the:A) conceptualization phase.B) planning phase.C) execution phase.D) termination phase.Answer: CDiff: 3Section: 1.3 Project Life CyclesSkill: ConceptualAACSB Tag: Reflective

23) The degree of innovation and creativity is typically at its highest during the:A) conceptualization phase.B) planning phase.C) execution phase.D) termination phase.Answer: CDiff: 2Section: 1.3 Project Life CyclesSkill: ConceptualAACSB Tag: Reflective

24) The amount of corporate investment is typically at its lowest in the:A) conceptualization phase.B) planning phase.C) execution phase.D) termination phase.Answer: ADiff: 1Section: 1.3 Project Life CyclesSkill: ConceptualAACSB Tag: Reflective

25) The amount of corporate investment is typically at its highest in the:A) conceptualization phase.B) planning phase.C) execution phase.D) termination phase.Answer: DDiff: 2Section: 1.3 Project Life CyclesSkill: ConceptualAACSB Tag: Reflective

26) The degree of risk associated with the project is typically at its highest during the:A) conceptualization phase.B) planning phase.C) execution phase.D) termination phase.Answer: ADiff: 1Section: 1.3 Project Life CyclesSkill: ConceptualAACSB Tag: Reflective

27) The technical challenges that the project has to face are typically at their lowest during the:A) conceptualization phase.B) planning phase.C) execution phase.D) termination phase.Answer: DDiff: 1Section: 1.3 Project Life CyclesSkill: ConceptualAACSB Tag: Reflective

28) The commitment of financial, human, and technical resources is highest during the:A) conceptualization phase.B) planning phase.C) execution phase.D) termination phase.Answer: CDiff: 2Section: 1.3 Project Life CyclesSkill: ConceptualAACSB Tag: Reflective

29) The most recent addition to the four criteria of project success is:A) timeB) costC) performanceD) client acceptanceAnswer: DDiff: 1Section: 1.4 Determinants of Project SuccessSkill: FactualAACSB Tag: Reflective

30) Which of the following statements about project success criteria is best?A) Project cost is an external performance measure.B) Completion time is an internal performance measure.C) Client acceptance is an internal performance measure.D) Client acceptance is often referred to as conducting a "quality" check.Answer: BDiff: 2Section: 1.4 Determinants of Project SuccessSkill: ConceptualAACSB Tag: Reflective

31) A design project is completed on time, under budget, to the customer's satisfaction, and in adherence to the technical specifications agreed. The new product takes the market by storm and everyone associated with the project receives a coveted gold star. Under the four dimensions of project success model, the project still needs to show:A) future potential.B) business success.C) impact on the customer.D) efficiency.Answer: ADiff: 2Section: 1.4 Determinants of Project SuccessSkill: ConceptualAACSB Tag: Reflective

32) The dimension of project success that is realized first (chronologically) is:A) future potential.B) business success.C) impact on the customer.D) efficiency.Answer: DDiff: 2Section: 1.4 Determinants of Project SuccessSkill: ConceptualAACSB Tag: Reflective

33) The dimension of project success that is realized last (chronologically) is:A) future potential.B) business success.C) impact on the customer.D) efficiency.Answer: ADiff: 2Section: 1.4 Determinants of Project SuccessSkill: FactualAACSB Tag: Reflective

34) The dimension of project success that is measured by both an internal and external criterion is:A) future potential.B) business success.C) impact on the customer.D) efficiency.Answer: CDiff: 3Section: 1.4 Determinants of Project SuccessSkill: ConceptualAACSB Tag: Reflective

35) In the Atkinson model of project success, a project's impact to the surrounding community would be classified as:A) an element of the iron triangle.B) a stakeholder benefit.C) an organizational benefit.D) a strategic goal.Answer: BDiff: 3Section: 1.4 Determinants of Project SuccessSkill: ConceptualAACSB Tag: Reflective

36) ABC company compares the way they manage projects with the way rival NBC company manages projects. ABC company is engaged in:A) corporate espionageB) ring level 0.C) competitive benchmarking.D) cutting edge practices.Answer: CDiff: 2Section: 1.5 Developing Project Management MaturitySkill: ConceptualAACSB Tag: Reflective

37) Project management maturity models are NOT used to:A) compare practices against an industry standard.B) define a systematic route for improving project management practices.C) evaluate current project management practices.D) ascertain all stakeholders relevant to a project in the conceptualization phase.Answer: DDiff: 2Section: 1.5 Developing Project Management MaturitySkill: FactualAACSB Tag: Reflective

38) A spider web diagram is useful for:A) showing company performance on a number of criteria simultaneously.B) collecting data on how a competitor manages projects.C) identifying industry standards for project management maturity.D) coaching, evaluating, and auditing projects.Answer: ADiff: 1Section: 1.5 Developing Project Management MaturitySkill: DefinitionAACSB Tag: Reflective

39) The project maturity model developed by the Center for Business Practices would have __________ rings if a spider web diagram were used.A) threeB) fourC) fiveD) sixAnswer: CDiff: 2Section: 1.5 Developing Project Management MaturitySkill: ConceptualAACSB Tag: Reflective

40) The most basic level in Kerzner's project management maturity model is:A) common language.B) common processes.C) initial process.D) ad hoc.Answer: ADiff: 1Section: 1.5 Developing Project Management MaturitySkill: DefinitionAACSB Tag: Reflective

41) Carnegie Mellon's SEI model, ESI International's project framework, and the Center for Business Practices all call their highest level of maturity:A) continuous improvement.B) optimizing.C) ganbei.D) comprehensive.Answer: BDiff: 2Section: 1.5 Developing Project Management MaturitySkill: FactualAACSB Tag: Reflective

42) The author's synthesis of all well-known maturity models states that moderate project management maturity is characterized by:A) ad hoc processes.B) little support from upper management.C) project management training programs.D) active exploration of ways to improve project management.Answer: CDiff: 2Section: 1.5 Developing Project Management MaturitySkill: FactualAACSB Tag: Reflective

43) Which statement regarding the Project Management Institute's Project Management Body of Knowledge (PMBoK) is best?A) The PMBoK consists of seven knowledge areas of project management skills and activities.B) Each element of the iron triangle is represented by its own area.C) Project risk management is part of the integration section.D) The institute's position that a properly planned project will not require any changes precludes the need for change control in the model.Answer: BDiff: 2Section: 1.6 Project Elements and Text OrganizationSkill: FactualAACSB Tag: Reflective

1.4 Essay

1) What is a project?Answer: The author offers a number of definitions, including the Project Management Institute's statement "a temporary endeavor undertaken to create a unique product or service." A synthesis of the definitions offered might be that projects are customer-focused, complex, one-time processes limited by budget, schedule, and resources that are developed to resolve a clear goal or set of goals.Diff: 1Section: 1.1 What Is a Project?Skill: DefinitionAACSB Tag: Reflective

2) What are key differences between projects and processes?Answer: A process refers to ongoing, day-to-day activities in which an organization engages while producing goods and services. Processes use existing systems, properties, and capabilities in a continuous, fairly repetitive manner. Projects take place outside the normal, process-oriented world of the firm and project management activities remain unique and separate from the manner in which process-oriented work is performed. Differences are listed in the table reproduced below.

Process ProjectRepeat process of product New process or productSeveral objectives One objectiveOn-going One shot — limited lifePeople are homogeneous More heterogeneousWell established systems in place to integrate efforts

Systems must be created to integrate efforts

Greater certainty of performance, cost, schedule

Greater uncertainty of performance, cost, schedule

Part of line organization Outside of line organizationBastions of established practice Violates established practice

Diff: 2Section: 1.1 What Is a Project?Skill: ConceptualAACSB Tag: Reflective

3) What roles do traditional process management duties of planning, organizing, and controlling play in project management, if any?Answer: The traditional managerial duties of planning, organizing, and controlling all apply to project management. Project managers must be technically well versed, proficient at administrative functions, willing and able to assume leadership roles, and above-all, goal oriented. The project manager is the person most responsible for keeping track of the big pictureDiff: 2Section: 1.1 What Is a Project?Skill: ConceptualAACSB Tag: Reflective

4) Why is project management challenging?Answer: Projects present challenges for a number of reasons; by their nature they are often dramatic departures from the routine process-oriented work that employees are accustomed to. Projects face budget, time, and resource constraints and these resources must often be marshaled from across the organization.Diff: 2Section: 1.1 What Is a Project?Skill: ConceptualAACSB Tag: Reflective

5) Why are projects important?Answer: Today's businesses face a set of pressures that make projects crucial in helping an organization achieve its strategic goals. These pressures include shortened product life cycles, narrow product launch windows, increasingly complex and technical products, the emergence of global markets, and an economic period marked by low inflation.Diff: 1Section: 1.2 Why Are Projects Important?Skill: DefinitionAACSB Tag: Reflective

6) What changes in the business environment have necessitated a greater use of project management skills?Answer: Today's businesses face a set of pressures that make projects crucial in helping an organization achieve its strategic goals. These pressures include shortened product life cycles, narrow product launch windows, increasingly complex and technical products, the emergence of global markets, and an economic period marked by low inflation.Diff: 2Section: 1.2 Why Are Projects Important?Skill: FactualAACSB Tag: Reflective

7) Why is project management considered an excellent training ground for future senior executives in many organizations?Answer: One of the unique aspects of projects is their unique blend of technical and behavioral challenges. The technical side of project management requires managers to become skilled in project selection, budgeting and resource management, planning and scheduling, and tracking their projects. The behavioral side of project management requires project managers to bring together individuals from across the organization, mold them into a team, manage conflict, provide leadership, and engage in negotiation and appropriate political behavior.Diff: 2Section: 1.2 Why Are Projects Important?Skill: ConceptualAACSB Tag: Reflective

8) Describe the activities that occur at each stage of a project.Answer: Stages in a project's development are referred to as the project life cycle, which consists of conceptualization, planning, execution, and termination. In the conceptualization stage the scope of the work is determined, necessary resources are identified, and important organizational stakeholders signed on. In the planning stage all detailed specifications, schematics, schedules, and other plans are developed. Individual pieces of the project are broken down, individual assignments are made, and the process for completion is delineated. During the execution phase the system is developed or the product is created and fabricated. Termination occurs when the completed project is transferred to the customer, the project's resources are reassigned, and the project is formally closed out.Diff: 1Section: 1.3 Project Life CyclesSkill: DefinitionAACSB Tag: Reflective

9) Where in the project life cycle are the intensity level of resources and client interest at their highest? Why is this the case?Answer: The intensity level of resources peaks during the execution phase of the project life cycle. The actual work is performed during this phase, so the commitment of financial, human, and technical resources peaks at this time. The level of enthusiasm or concern expressed by the project's intended customer peaks in both the conceptualization and termination phases. The client is initially very interested because they provide input on the goal and specifications of the project. Project work moves out of the conceptual phase to a more internal mode and the client's interest wanes until the project nears delivery. At this point the client's interest peaks again as they prepare to receive the completed project and all the associated benefits.Diff: 2Section: 1.3 Project Life CyclesSkill: ConceptualAACSB Tag: Reflective

10) Rank the determinants of project success from most important to least important and justify your rankings.Answer: Answers with regard to ranking may vary since, for example, circumstances may dictate that time is an overriding concern at the expense of quality and cost. The determinants of project success are: conformance to budget, schedule, performance specifications, and client acceptance. Time — Projects are constrained by a specified timeframe during which they must be completed; they are not supposed to continue indefinitely.Cost — Projects must meet budgeted allowances in order to use resources as efficiently as possible.Performance — Projects are developed in order to adhere to some initially determined technical specifications. Performance measurement means determining whether the finished product operates according to specifications.Client acceptance — Projects are developed with customers in mind; their purpose is to satisfy customers' needs. If the completed project meets all internal criteria but does not satisfy the customer, then the project has not been a complete success.Diff: 3Section: 1.4 Determinants of Project SuccessSkill: ConceptualAACSB Tag: Reflective

11) Discuss the internal and external measures of project success. Answer: The determinants of project success are the internal measures of time, cost, and performance and the external measure of client acceptance.Time — Projects are constrained by a specified timeframe during which they must be completed; they are not supposed to continue indefinitely.Cost — Projects must meet budgeted allowances in order to use resources as efficiently as possible.Performance — Projects are developed in order to adhere to some initially determined technical specifications. Performance measurement means determining whether the finished product operates according to specifications.Client acceptance — Projects are developed with customers in mind; their purpose is to satisfy customers' needs. If the completed project meets all internal criteria but does not satisfy the customer, then the project has not been a complete success.Diff: 1Section: 1.4 Determinants of Project SuccessSkill: FactualAACSB Tag: Reflective

12) Describe the elements of the Atkinson model of project success.Answer: The Atkinson model incorporates the input of all stakeholders in assessing project success. Stakeholders are all groups that are affected by a project, for example, employees, customers, end users, the community, suppliers, etc. The Atkinson model begins with the traditional iron triangle of time, cost, and performance and adds considerations of the benefits accrued by organizational end external stakeholders.Diff: 2Section: 1.4 Determinants of Project SuccessSkill: FactualAACSB Tag: Reflective

13) What are project management maturity models used for?Answer: Project management maturity models are used to allow organizations to benchmark the best practices of successful project management firms. Project maturity models recognize that different organizations are currently at different levels of sophistication in their best practices for managing projects.Diff: 2Section: 1.5 Developing Project Management MaturitySkill: ConceptualAACSB Tag: Reflective

14) Describe the spider-web methodology for displaying project management maturity and present any five components of project management practice that can be displayed using this technique.Answer: A spider-web diagram (or radar chart) derives its name from its visual similarity to a spider-web, consisting of some number of spokes connected by concentric rings. The spokes represent the components of project management practice that the organization chooses to measure. The rings represent levels of achievement for each of the components.Diff: 2Section: 1.5 Developing Project Management MaturitySkill: ConceptualAACSB Tag: Reflective

15) Describe the project management characteristics of firms that reside at the lowest levels of the ESI, SEI, Center for Business Practice, and Kerzner maturity models and characteristics of firms that reside at the highest levels of these models.Answer: The lowest level of each model is occupied by companies that have no clear sense of project management. There is no common project management language within these companies and management processes, if any exist, are ad hoc. Firms occupying the highest level of project management maturity are project savvy; having progressed beyond simply applying project management to processes. These firms actively explore ways to continuously improve project management techniques and procedures.Diff: 3Section: 1.5 Developing Project Management MaturitySkill: ConceptualAACSB Tag: Reflective

The greatest advantage of a PMO is that: it helps an organization develop project management skills.

A simple scoring model for project evaluation requires: score values assigned to each criterion in terms of its rating.

Which of these strategic elements exists at a higher level than the others?

objectives

The first step in the Analytical Hierarchy Process: consists of constructing a hierarchy of criteria and subcriteria.

The most basic level in Kerzner's project management maturity model is:

common language.

A project typically has: a defined start and end date.

The group that provides raw materials or resources that the project team needs to complete the project is:

suppliers.

The systematic process of selecting, supporting, and managing a firm's collection of projects is called:

project portfolio management.

A dual hierarchy is the salient feature of a: matrix structure.

The technical side of project management emphasizes: budgeting.

A checklist screening model does not consider: whether one criterion is more important than another.

Evaluating projects in terms of their strategic fit with existing project lines or their ability to augment the current product family is known as:

complementarity.

Which of the following is an external stakeholder group?

environmental groups

Span of control refers to: the number of employees one person supervises.

Project members may be from: all of the above.

In the Atkinson model of project success, a project's impact to the surrounding community would be classified as:

a stakeholder benefit.

Quality risk refers to the chance that: the project relies on developing new or untested technologies.

Which of the following is an internal project stakeholder group?

functional managers

A selection model that is broad enough to be applied to multiple projects has the benefit of:

comparability.

The behavioral side of project management emphasizes:

leadership.

The most recent addition to the four criteria of project success is:

client acceptance.

Between projects A and B, project A will be considered a superior financial undertaking if it has:

a shorter payback period than project B.

A product is introduced into a market, gains the acceptance of a fickle public, and finally is supplanted by a new and improved offering. This phenomenon is known as the:

product life cycle.

Individual activities and their durations are developed during the ________ phase of the project life cycle.

planning

A failing project becomes a black hole for money, time, and personnel as management continues to pour resources into it despite the growing expectation that it will fail miserably. This phenomenon is known in project management circles as:

escalation of commitment.

Souder's project screening criterion that indicates an effective model must reflect organization objectives, including a firm's strategic goals and mission is called:

realism.

Economic conditions are a part of an organization's: external environment.

The dimension of project success that is realized last (chronologically) is:

future potential.

The profile model plots a graph on a(n): risk-return pair of axes.

A project screening criterion that allows the company to compare long-term versus short-term projects, projects with different technologies, and projects with

capability.

different commercial objectives is:

A writer estimates it will take three months to generate spiffy documents to accompany a seminal work in operations management. He grossly underestimates the time required and misses his deadline by two months. This estimate was:

subjective and inaccurate.

Which of the following isÂ NOTÂ an element of strategic management?

eliminating cross-functional decisions

Centralized units within an organization or department that oversee or improve the management of projects are called:

project management offices.

Realignment describes: the change in a project portfolio with an addition of a new project.

Regardless of which selection method a firm uses, it should always:


The amount of corporate investment is typically at its lowest in the:

conceptualization phase.

The dimension of project success that is realized first (chronologically) is:

efficiency.

The management department at the university decides to add a new program in restaurant, hotel, and institutional management. As part of the development process they hold focus groups consisting of area business leaders, current and former students, and restaurant and hotel owners. These groups can be described as:

stakeholders.

External stakeholders that are external to a project but possess the power to effectively disrupt the project's development are:

intervenor groups.

Organizational structure identifies the grouping of individuals into:

departments.

Scope management for a project begins with: a statement of goals.

A key determinant of project success is a: clear project mission.

Cooperation influences this factor that is involved in the actual implementation of the project and is known as:

task outcomes.

Principled negotiation is the art of: getting agreement with the other party while maintaining a win-win attitude.

The temporal context or space to which an individual is oriented is their:

time orientation.

Restrictions that affect project development are: constraints.

The second level in work breakdown structure contains the:

deliverables.

The step that reflects the formal "go ahead" given to the project to commence once the scope definition, planning documents, and other contractual documents have been prepared and approved is the:

work authorization.

Project team motivation comes primarily from: within each team member.

The PMBoK definition stating, "a process that sets a project's scope by breaking down its overall mission into a cohesive set of synchronous, increasingly specific tasks," is for the:

work breakdown structure.

Any measurable, tangible, verifiable outcome, result, or item that must be produced to complete a project or part of a project is a:

product.

Budget and schedule information for each activity in a project is contained in the:

scope baseline.

The project team's office needed a revolving door to facilitate the influx and outflow of personnel. Team members needed name tags to keep track of who was who and what their duties were. The project was jeopardized by:

high turnover.

What are work breakdown structure elements that must be completed to conclude the project deliverables?

work packages

The project's scope fixed at a specific point in time is the:

baseline.

Which of these isÂ NOTÂ a typical element of a statement of work?

a list of activities needed to complete the project

The project management pearl of wisdom that declares, "If they know nothing of what you are doing, they assume you are doing nothing," means that:


An overall goal or purpose that is important to all functional groups involved, but whose attainment requires the resources and efforts of more than one group, is a(n):

field goal.

Based on a study of successful American project managers as perceived by project team members, the most important characteristic of a project manager is:

leadership by example.

Conflict associated with disagreement in project scope, priorities, or objectives is:

goal-oriented.

Among the essential abilities for effective project managers identified by a survey of 58 firms on their project management practices and skills was:

experience.

A project management firm that promises to do everything for a major project and hand over a fully functional, ready-to-use deliverable is performing under a(n):

turnkey contract.

The misconception of the reason behind another person's behavior is:

faulty attribution.

Team members get to know each other in the: forming stage of group development.

The first step in assembling a project team is to: identify the required skills.

Risk taking can be encouraged in an organization by: avoiding the inclination to punish failure.

The use of electronic media including e-mail, internet, and teleconferencing to link geographically dispersed members creates a(n):

virtual team.

Task-oriented leadership behavior is characterized by: contributing to the completion of project assignments.

An unwritten rule of behavior is a(n): norm.

When negotiating, it is important to: focus on interests, not positions.

A project manager can identify personnel who will be directly responsible for each task in the project's development by using a(n):

responsibility assignment matrix.

The facet of partnership that describes the requirement that every worker be responsible for defining the project's vision and goals is called:

exchange of purpose.

When a project manager imposes a judgment on warring parties, he is involved in:

arbitration.

Project closeout documentation that can be used to predict trends, analyze feasibility, and highlight problem areas for similar future projects is:

historical records.

Procedures that monitor emerging project scope against the original baseline scope are called:


Which of the following is a non-traditional role of a project champion?

cheerleader

The emotional intelligence element that implies having a deep understanding of one's own strengths and weaknesses, ego needs, drives, and motives is called:

self-awareness.

Trust based on a person's competence would be summarized by this team member's affectionate statement towards another team member:


Cletus thought they were draining the swamp, but Ace was convinced they were better off building a bridge across it. Their project team was doomed to failure owing to their:

unclear goals.

The ability to cognitively bring the past and future closer together is:

time warping.

Project risk is highest during the: concept stage of the project life cycle.

Project risk is lowest during the: termination stage of the project life cycle.

Risk management is a: four-stage process.

The construction foreman posted a large sign requiring all work site visitors to don a hard hat and safety glasses. He also purchased copious quantities of both items and made them readily available at the entrance. The foreman is engaged in:

risk mitigation.

A method for conducting risk factor identification that generates ideas but doesn't focus on decision making is:

a brainstorming meeting.

The probability that project revenues will not be sufficient to repay the debts is:

financial risk

The probability that funds allocated to the project will be insufficient to complete it is:

cost estimate risk.

There is always a chance that the music loving public cannot be convinced of the need to return to the 8-track format for new releases. The probability that we don't sell one million units before the holiday season is:

market risk.

The probability that a project will overrun its allocated duration is:

schedule risk.

If the risk of a negative outcome is slight, the best course of action might be to:

accept it.

The firm set aside a little extra money just in case an unforeseen element of cost pushed the project beyond what they had budgeted. This extra money is called:

a contingency reserve.

The act of pairing a junior project team member with a senior manager in order to help the junior team member to learn best practices is known as:

mentoring.

The PRAM methodology contains an embedded feedback loop after which step?

evaluate

Which of the following is a direct cost? labor

Which of these indirect costs is typically classified as an overhead cost?

taxes

Which of these is typically a nonrecurring cost? site study

Unplanned costs incurred when steps are taken to speed up a project's completion are called:

expedited costs.

Estimates based on the assumption that historical data can be used as a frame of reference for current estimates are:

comparative estimates.

Cost estimates that are based as a guideline on real numbers, or figures derived after the completion of preliminary design work, are:

feasibility estimates.

Input is received from an organization's management to create a project budget in:

top-down budgeting.

What is the total amount budgeted for design costs in this time-phased budget?

$6,000

What is the total amount budgeted for March in this time-phased budget?

$41,000

A sequence of activities defined by the project network logic is a(n):

path.

One of the defining points of a network, a junction point joined to some or all of the others by dependency lines, is called a(n):

node.

These can be located by doing a backward pass through a network.

burst activities

An activity with two or more immediate predecessors is a(n):

merge activity.

The amount of time an activity may be delayed from its early start without delaying the finish of the project is the:

float.

Serial activities are those that: flow from one to the next in sequence.

Concurrent activities are: activities that can be performed at the same time.

Network logic suggests that: Activities A, B and C must be complete before Activity D can be done.

What is the earliest that Activity D can begin if Activity A takes 3 days, Activity B takes 5 days, and Activity C takes 7 days?

day 7

An activity has an optimistic time estimate of 7 days, a most likely estimate of 12 days, and a pessimistic estimate of 20 days. What is the expected duration of the activity?

12.5 days

Use the network diagram and activity lengths in the nodes to determine the early start time for activity D.

14

The most common type of logical sequencing between tasks is referred to as the:

finish to start relationship.

A finish to start lag delay is usually shown: on the line adjoining the two activity nodes.

The process of accelerating a project is referred to as: crashing.

One reason for crashing a project is: the project has slipped behind schedule.

Which of these approaches willÂ NOTÂ accelerate the completion of a project?

Increase the bureaucratic oversight.

The most common method for shortening activity durations involves the decision to:

increase project resources.

What information isÂ NOTÂ included in the nodes for an AOA network?

early finish time

An AOA network: can have all of the features described in A-C above.

AON networks have an advantage over AOA networks: because they don't need dummy activities.

Research has shown that, in general: there is a tendency to overestimate activity lengths.

The first step in TOC methodology is to: identify the constraint.

Which of the following is an example of special cause variation?

The avian flu ravaged the laying stock for Chickenverks and the

Great Egg Shortage of '06 threatened to cancel Easter egg hunts worldwide.

In applying the principle of common cause variation to the theory of CCPM, it is important to:

not make adjustments to projects when the variation in project performance lies within the range of common-cause variance.

When individual activity lengths are overestimated: the project completion time is overestimated.

The student syndrome of wasting extra safety time can be described as:

procrastination.

If a project activity experiences positive variation: the following activity can be started earlier than anticipated.

The buffers supplied to non-critical paths in critical chain project management are called:

feeder buffers.

A system-wide constraint is called a: drum.

Drum buffers are: extra safety that is applied to a project immediately before the use of the constrained resource.

A project that must be finished by December 31st is: time-constrained.

The One Shovel Construction Company is hired by the City of Edmond to lay sewer pipe from the east end of town to the west end of town. While the crew would like to begin at both ends simultaneously and have a dramatic ceremony when both ends meet, they find themselves with a bit of a:

resource constraint.

The assistant professor frantically prepared his tenure and promotion dossier for the personnel committee. The deadline loomed and he had several other things to accomplish — deadlines for papers and key correspondence that demanded replies. By his reckoning, he probably didn't have enough toner, paper, or computing time available to accomplish all that he had left to do. His project is unfortunately a:

mix-constrained one.

The amounts of individual resources that a schedule requires during specific time periods is referred to as

loading.

the resource's:

A resource loading form can be generated once you have developed:

the activity network and the work breakdown structure.

Which of the following wouldÂ NOTÂ typically be displayed in a resource loading table?

the expenses allocated to the activities

The process that addresses the complex challenges of project constraints is known as:

resource leveling.

A resource loading chart displays: the amount of resources required as a function of time.

Splitting activities refers to: starting an activity, interrupting it to use a resource elsewhere, and then returning to work on the activity.

Use this resource load chart to determine which activity uses the greatest number of resources.

Activity A

The amount of work waiting to be completed but delayed due to unavailable resources is known as:

in-process inventory.

The Minimum Late Finish Time rule stipulates that: the earliest late finishers are scheduled first.

Mathematical programming is sometimes used to generate optimal solutions to resource constrained problems in a multi-project setting but suffers from:

problem complexity.


Which statement regarding the duties of leaders and managers is best?Answer

Selected Answer:


Correct

Answer: Leaders embrace change while managers support the status quo.

Response Feedback:



The MBA redesign committee presents the results of their five-year project to their bemused Dean. They hope it is not just wishful thinking that they are in the:Answer

Selected Answer:

termination phase.

Correct Answer:

termination phase.

Response Feedback:

Section: 1.3 Project Life Cycles


The efficient frontier in project management is the set of portfolio options that offer:Answer

Selected Answer:

a maximum return for a maximum risk.

Correct Answer:

a maximum return for a minimum risk.


Trust based on a person's competence would be summarized by this team member's affectionate statement towards another team member.Answer

Selected Answer:


Correct Answer:


Response Feedback:



Low inflation is a trigger for improved project management skills because:Answer

Selected Answer:

internal process improvement is accomplished via project management.

Correct Answer:


Response Feedback:

Section: 1.2 Why Are Projects Important?


Project management is first and foremost:Answer

Selected Answer:

a people management challenge.

Correct Answer:


Response Feedback:



Which statement about organization for project management is best?Answer

Selected Answer:

All of these statements are correct.

Correct Answer:

The internal project team structure specifies the arrangement of all units or interest groups participating in the development of the project.


A failing project becomes a black hole for money, time, and personnel as management continues to pour resources into it despite the growing expectation that it will fail miserably. This phenomenon is known in project management circles as:Answer

Selected Answer:


Correct Answer:


Response Feedback:

Section: 2.6 Organizational Culture


The tendency of employees in a functionally organized company to become fixated on their own concerns and work assignments to the exclusion of the needs of other departments is known as:Answer

Selected Answer:

nepotism.

Correct Answer:

siloing.


The traditional project champion duties of coordination and control are on display when the project champion:Answer

Selected Answer:

provides the needed motivation for the team.

Correct Answer:

manages and runs the activities of the team.


Because conflict is perceptual in nature:Answer

Selected Answer:

it often cannot be solved by any conventional means but

must be refereed.

Correct Answer:

it doesn't really matter if one party has truly wronged another party.


A project structure for an organization is a peach when you consider how well it:Answer

Selected Answer:

maintains a pooled supply of intellectual capital.

Correct Answer:

creates legions of project management experts.


Regular meetings and ad hoc get-togethers prevent a virtual team member from:Answer

Selected Answer:

accomplishing too much.

Correct Answer:

disappearing.


The trigger point of the punctuated equilibrium model occurs:Answer

Selected Answer:

halfway between the first meeting and the deadline.

Correct Answer:


Response Feedback:

Section: 6.4 Stages in Group Development


Once a negotiation process begins, during its earliest phase we should include the other party in a problem-solving session to identify alternative outcomes. This technique is called:Answer

Selected Answer:

inclusive brainstorming.

Correct Answer:


Response Feedback:



Which project champion role is least likely to be emphasized in the next project management article you read?Answer

Selected Answer:

ambassador

Correct Answer:

ambassador

Response Feedback:



Which of the following statements about project success criteria is best?Answer

Selected Answer:

Completion time is an internal performance measure.

Correct Answer:


Response Feedback:



The project management pearl of wisdom that declares, "If they know nothing of what you are doing, they assume you are doing nothing," means that:Answer

Selected Answer:


Correct Answer:


Response Feedback:

Section: 4.2 How the Project

Manager Leads


The misconception of the reason behind another person's behavior is:Answer

Selected Answer:

faulty attribution.

Correct Answer:

faulty attribution.

Response Feedback:

Section: 6.7 Conflict Management


Regardless of which selection method a firm uses, it should always:Answer

Selected Answer:


Correct Answer:


Response Feedback:



Which of these behaviors is indicative of group maintenance?Answer

Selected Answer:

process analyzing

Correct Answer:

process analyzing

Response Feedback:



The group maintenance behavior of gatekeeping helps to:Answer

Selected Answer:

regulate behavior.

Correct Answer:



Bill runs his life like he runs Windows, always working on six or seven things at once. He exhibits:Answer

Selected Answer:

polychronic preference.

Correct Answer:


Response Section: 4.3 Traits of Effective Project Leaders

Feedback:


Net present value is being used to break the tie among four otherwise equal projects. If the interest rate is 4%, which of these anticipated four-year flows would yield the greatest net present value?Answer

Selected Answer:

$13,000 in year 1; $12,000 in year 2; $11,000 in year 3; and $10,000 in year 4

Correct Answer:


Response Feedback:



Which of these behaviors is task-oriented?Answer

Selected Answer:

process analyzing

Correct Answer:

consensus testing


The best time to establish reasonable controls is: ~Section: 5.5 Control SystemsAnswer

Selected Answer:

at the start of a project.

Correct Answer:



If viewed from a flow standpoint, the stage of configuration management that has provision for variable routing to the next step, depending on outcome at this stage, is: ~Section: 5.5 Control SystemsAnswer

Selected Answer:


Correct Answer:



In the case of projects developed for external clients, work authorization typically addresses: ~Section: 5.3 Work AuthorizationAnswer

Selected Answer:

resource requirements.

Correct Answer:

contractual obligations.


The probability that a project will overrun its allocated duration is: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswer

Selected Answer:

schedule risk.

Correct Answer:

schedule risk.


The greatest project risk occurs when: ~Section: 7.0 IntroductionAnswer

Selected Answer:

the probability of the event is low and the consequences of the event are high.

Correct Answer:

the probability of the event is high and the consequences of the event are high.


Restrictions that affect project development are: ~Section: 5.1 Conceptual DevelopmentAnswer

Selected Answer:

constraints.

Correct Answer:

constraints.


The step that reflects the formal "go ahead" given to the project to commence once the scope definition, planning documents, and other contractual documents have been prepared and approved is the: ~Section: 5.3 Work AuthorizationAnswer

Selected Answer:

work authorization.

Correct Answer:

work authorization.


The amount a company has at stake in a project rises above the dollar value of opportunity in the: ~Section: 7.0 IntroductionAnswer

Selected Answer:

implementation phase.

Correct Answer:

termination phase.


With a cost factor of 0.1, a schedule rating of 0.3, a reliability rating of 0.5, and a performance rating of 0.3, the overall consequence of failure was: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswer

Selected Answer:

0.4 for the squidproofing project.

Correct Answer:



If the risk of a negative outcome is slight, the best course of action might be to: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswer

Selected Answer:

accept it.

Correct Answer:

accept it.


Francis has been learning about the effect of emotional intelligence on her ability to lead her project effectively. Which of the following is not an example of the kind of emotional intelligence that can help her perform better?

Answer

Selected Answer:

Results orientation (work to get the job done)

Correct Answer:



What is the main role of the functional manager?Answer

Selected Answer:

To manage the project when the project manager isn’t available.

Correct Answer:

To control resources


The project manager is experiencing serious, deep-rooted conflict between two key project team members. It is apparent that these differences are based on different interpretations of the project’s scope. Which conflict resolution approach would be the most useful for the project manager to employ?Answer

Selected Answer:

Problem solving

Correct Answer:

Problem

solving

Response Feedback:

Section: 6 PMP Cert


All of the following are elements in the definition of a project, except:Answer

Selected Answer:

A project is unique

Correct Answer:

A project is composed of unrelated activities


The project manager has just met with his team to brainstorm some of the problems that could occur on the upcoming project. Today’s meeting session was intended to generate possible issues that could arise and get everyone to start thinking in terms of what they should be looking for once the project kicks off. This meeting would be an example of what element in the risk management process?Answer

Selected Answer:

Risk Control & Documentation

Correct Answer:

Risk identification


Which statement regarding the duties of leaders and managers is best?Answer

Selected Answer:


Correct Answer:


Response Feedback:



The MBA redesign committee presents the results of their five-year project to their bemused Dean. They hope it is not just wishful thinking that they are in the:Answer

Selected Answer:

termination phase.

Correct Answer:

termination phase.

Response Feedback:



The efficient frontier in project management is the set of portfolio options that offer:Answer

Selected

Answer: a maximum return for a maximum risk.

Correct Answer:

a maximum return for a minimum risk.


Trust based on a person's competence would be summarized by this team member's affectionate statement towards another team member.Answer

Selected Answer:


Correct Answer:


Response Feedback:



Low inflation is a trigger for improved project management skills because:Answer

Selected Answer:


Correct Answer:


Response Feedback:

Section: 1.2 Why Are Projects

Important?


Project management is first and foremost:Answer

Selected Answer:


Correct Answer:


Response Feedback:



Which statement about organization for project management is best?Answer

Selected Answer:

All of these statements are correct.

Correct Answer:

The internal project team structure specifies the arrangement of all units or interest groups participating in the development of the project.


A failing project becomes a black hole for money, time, and personnel as management continues to pour resources into it despite the growing expectation that it will fail miserably. This phenomenon is known in project management circles as:Answer

Selected Answer:


Correct Answer:


Response Feedback:

Section: 2.6 Organizational Culture


The tendency of employees in a functionally organized company to become fixated on their own concerns and work assignments to the exclusion of the needs of other departments is known as:Answer

Selected Answer:

nepotism.

Correct Answer:

siloing.


The traditional project champion duties of coordination and control are on display when the project champion:Answer

Selected Answer:

provides the needed motivation for the team.

Correct Answer:

manages and runs the activities of the team.


Because conflict is perceptual in nature:Answer

Selected Answer:

it often cannot be solved by any conventional means but must be refereed.

Correct Answer:

it doesn't really matter if one party has truly wronged another party.



Selected Answer:

maintains a pooled supply of intellectual capital.

Correct Answer:



Regular meetings and ad hoc get-togethers prevent a virtual team member from:Answer

Selected Answer:

accomplishing too much.

Correct

Answer: disappearing.


The trigger point of the punctuated equilibrium model occurs:Answer

Selected Answer:


Correct Answer:


Response Feedback:

Section: 6.4 Stages in Group Development


Once a negotiation process begins, during its earliest phase we should include the other party in a problem-solving session to identify alternative outcomes. This technique is called:Answer

Selected Answer:


Correct Answer:


Response Feedback:



Which project champion role is least likely to be emphasized in the next project management article you read?Answer

Selected Answer:

ambassador

Correct Answer:

ambassador

Response Feedback:



Which of the following statements about project success criteria is best?Answer

Selected Answer:


Correct Answer:


Response Feedback:



The project management pearl of wisdom that declares, "If they know nothing of what you are doing, they assume you are doing nothing," means that:Answer

Selected

Answer: stakeholders must be communicated with on a continual basis throughout the project's development.

Correct Answer:


Response Feedback:



The misconception of the reason behind another person's behavior is:Answer

Selected Answer:

faulty attribution.

Correct Answer:

faulty attribution.

Response Feedback:

Section: 6.7 Conflict Management


Regardless of which selection method a firm uses, it should always:Answer

Selected Answer:


Correct Answer:


Response Feedback:



Which of these behaviors is indicative of group maintenance?Answer

Selected Answer:

process analyzing

Correct Answer:

process analyzing

Response Feedback:



The group maintenance behavior of gatekeeping helps to:Answer

Selected Answer:

regulate behavior.

Correct Answer:



Bill runs his life like he runs Windows, always working on six or seven things at once. He exhibits:Answer

Selected Answer:


Correct Answer:


Response Feedback:



Net present value is being used to break the tie among four otherwise equal projects. If the interest rate is 4%, which of these anticipated four-year flows would yield the greatest net present value?Answer

Selected Answer:


Correct Answer:


Response Feedback:



Which of these behaviors is task-oriented?Answer

Selected Answer:

process analyzing

Correct Answer:

consensus

testing


The best time to establish reasonable controls is: ~Section: 5.5 Control SystemsAnswer

Selected Answer:


Correct Answer:



If viewed from a flow standpoint, the stage of configuration management that has provision for variable routing to the next step, depending on outcome at this stage, is: ~Section: 5.5 Control SystemsAnswer

Selected Answer:


Correct Answer:



In the case of projects developed for external clients, work authorization typically addresses: ~Section: 5.3 Work Authorization

Answer

Selected Answer:

resource requirements.

Correct Answer:

contractual obligations.


The probability that a project will overrun its allocated duration is: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswer

Selected Answer:

schedule risk.

Correct Answer:

schedule risk.


The greatest project risk occurs when: ~Section: 7.0 IntroductionAnswer

Selected Answer:

the probability of the event is low and the consequences of the event are high.

Correct Answer:

the probability of the event is high and the consequences of

the event are high.


Restrictions that affect project development are: ~Section: 5.1 Conceptual DevelopmentAnswer

Selected Answer:

constraints.

Correct Answer:

constraints.


The step that reflects the formal "go ahead" given to the project to commence once the scope definition, planning documents, and other contractual documents have been prepared and approved is the: ~Section: 5.3 Work AuthorizationAnswer

Selected Answer:

work authorization.

Correct Answer:

work authorization.


The amount a company has at stake in a project rises above the dollar value of opportunity in the: ~Section: 7.0 Introduction

Answer

Selected Answer:

implementation phase.

Correct Answer:

termination phase.


With a cost factor of 0.1, a schedule rating of 0.3, a reliability rating of 0.5, and a performance rating of 0.3, the overall consequence of failure was: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswer

Selected Answer:


Correct Answer:



If the risk of a negative outcome is slight, the best course of action might be to: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswer

Selected Answer:

accept it.

Correct Answer:

accept it.


Francis has been learning about the effect of emotional intelligence on her ability to lead her project effectively. Which of the following is not an example of the kind of emotional intelligence that can help her perform better?

Answer

Selected Answer:


Correct Answer:



What is the main role of the functional manager?Answer

Selected Answer:

To manage the project when the project manager isn’t available.

Correct Answer:

To control resources


The project manager is experiencing serious, deep-rooted conflict between two key project team members. It is apparent that these differences are based on different interpretations of the project’s scope. Which conflict resolution approach would be the most useful for the project manager to employ?Answer

Selected Answer:

Problem solving

Correct Answer:

Problem solving

Response Feedback:

Section: 6 PMP Cert



Selected Answer:

A project is unique

Correct Answer:



The project manager has just met with his team to brainstorm some of the problems that could occur on the upcoming project. Today’s meeting session was intended to generate possible issues that could arise and get everyone to start thinking in terms of what they should be looking for once the project kicks off. This meeting would be an example of what element in the risk management process?Answer

Selected Answer:

Risk Control & Documentation

Correct Answer:

Risk identification


The husband in the marriage project meekly apologized and hid in the garage while the other project team member rampaged through the house. The husband holds the:AnswerSelected Answer: interactionist view of

conflict.Correct Answer: traditional view of

conflict. Question 2

1 out of 1 pointsA PMO is NOT used:AnswerSelected Answer: to replace the project manager as being responsible

for the project.Correct Answer: to replace the project manager as being responsible

for the project.Response Feedback:



Once a negotiation process begins, during its earliest phase we should include the other party in a problem-solving session to identify alternative outcomes. This technique is called:AnswerSelected Answer: inclusive

brainstorming.Correct Answer: inclusive

brainstorming.Response Feedback:



Which of the following is accomplished through project management?AnswerSelected Answer: A software developer creates a new crash-proof

operating system.Correct Answer: A software developer creates a new crash-proof

operating system.Response Feedback:

Section: 1.1 What Is a Project?


Group maintenance behavior would be exhibited by a project manager that:AnswerSelected Answer: works with subordinates to understand

their problems.Correct Answer: works with subordinates to understand

their problems.Response Feedback:



Tim slapped together his first web page and proudly showed it to all his colleagues, pointing out what he thought were obvious and overwhelming advantages in simplicity and portability. His championing of web pages that he had read about in a trade journal ultimately shamed everyone else into adopting a web-based approach for all communication and cemented his status as a true:AnswerSelected Answer: entrepren

eur.Correct Answer: entrepren

eur.Response Feedback:



The systematic process of selecting, supporting, and managing a firm's collection of projects is called:AnswerSelected Answer: project portfolio

management.Correct Answer: project portfolio

management.Response Feedback:

Section: 3.4 Project Portfolio Management


Which statement about the use of the profile model is best?AnswerSelected Answer: The scale used for the profile model can be any two

numerical variables that a company deems important.Correct Answer: For a given level of risk, a positive move on the return

axes would indicate a superior project. Question 9

1 out of 1 pointsChampions bring a great deal of energy and emotional commitment to their project ideas, but:AnswerSelected Answer: often refuse to give up on a project that has

completely failed.Correct Answer: often refuse to give up on a project that has

completely failed.Response Feedback:



Project management maturity models are NOT used to:AnswerSelected Answer: ascertain all stakeholders relevant to a project in the

conceptualization phase.Correct Answer: ascertain all stakeholders relevant to a project in the

conceptualization phase.

Response Feedback:

Section: 1.5 Developing Project Management Maturity


There is no such thing as a project team:AnswerSelected Answer: with an on-going, non-specific

purpose.Correct Answer: with an on-going, non-specific

purpose.Response Feedback:



If a model can be applied successfully by people in all areas and levels of an organization, it is said to possess the trait of:AnswerSelected Answer: flexibility

.Correct Answer: ease of

use. Question 13

1 out of 1 pointsAll of the members of the ladies' circle were horrified when each of them arrived at the parish hall with 20 gallons of potato salad. It was all quite delicious but wasn't the well-balanced spread they customarily set out. The potato salad disaster of '89 was passed from generation to generation along with a stern warning to:AnswerSelected Answer: make sure that project team roles

are clear.Correct Answer: make sure that project team roles

are clear.Response Feedback:

Section: 6.3 Reasons Why Teams Fail


The functional structure is well-suited when:AnswerSelected Answer: there are low levels of external

uncertainty.Correct Answer: there are low levels of external

uncertainty.Response Feedback:



Cross functional cooperation directly affects both:AnswerSelected Answer: self actualization and

superordinate goals.Correct Answer: psycho-social outcomes and task

outcomes. Question 16

1 out of 1 pointsWhich of the following is an internal project stakeholder group?AnswerSelected Answer: functional

managersCorrect Answer: functional

managersResponse Feedback:

Section: 2.2 Stakeholder Management


A(n) __________ maintains a clear sense of purpose and a firm idea of what is involved in creating the project.AnswerSelected Answer: visionaryCorrect Answer: cheerlea

der Question 18

1 out of 1 points

A project is exceptionally risky might still be undertaken by a firm if they have several other projects underway that are considered more of a sure thing. This approach to project selection is best described by the criterion called:AnswerSelected Answer: desire for portfolio

balance.Correct Answer: desire for portfolio

balance.Response Feedback:



A strategic element consisting of statements such as "a 5% increase in freshman to sophomore retention" and "a 10% increase in the six-year graduation rate" is best described as a:AnswerSelected Answer: goa

l.Correct Answer: goa

l.Response Feedback:



Which of these is NOT a factor in successful project portfolio management?AnswerSelected Answer: emphasis on

qualityCorrect Answer: emphasis on

qualityResponse Feedback:



The formalized processes established by organizations that mandate or control activities of project team members are

represented by:AnswerSelected Answer: the rules and procedures factor in the cross-functional

cooperation model.Correct Answer: the rules and procedures factor in the cross-functional

cooperation model.Response Feedback:

Section: 6.5 Achieving Cross-Functional Cooperation


Which of these statements about valuation models is NOTcorrect?AnswerSelected Answer: IRR is a more robust determinant of project

viability than NPV.Correct Answer: IRR is a more robust determinant of project

viability than NPV.Response Feedback:



Which of these statements about internal rate of return analysis is best?AnswerSelected Answer: If net outflows follow a period of net inflows, IRR may

give conflicting results.Correct Answer: If net outflows follow a period of net inflows, IRR may

give conflicting results.Response Feedback:



The design team's location in one centralized cube farm made it convenient for them to interact with each other and overhear conversations that they had something to contribute to, proving once again the value of:AnswerSelected

Answer: physical proximity.

Correct Answer: physical

proximity.Response Feedback:



Geoff sits at his desk and daydreams about what life will be like in 2025 when he retires. He can clearly picture events throughout the almost two decades that must elapse between now and then and what elements must come together to fulfill his lifelong dream of traveling the country in his RV. The temporal skill that Geoff is blessed (some would say cursed) with is:AnswerSelected Answer: time

span.Correct Answer: time

span.Response Feedback:



The greatest project risk occurs when: ~Section: 7.0 IntroductionAnswerSelected Answer: the probability of the event is high and the

consequences of the event are high.Correct Answer: the probability of the event is high and the

consequences of the event are high. Question 27

0 out of 1 pointsUpdates on how the project is performing against milestones can be accomplished by issuing a report containing: ~Section: 5.4 Scope ReportingAnswerSelected

Answer: technical performance.

Correct Answer: schedule status.


A typical risk management report form does NOTanswer the question: ~Section: 7.2 Project Risk Management: An Integrated ApproachAnswerSelected Answer: Why?

Correct Answer: Wher

e? Question 29

0 out of 1 pointsThe probability that investments made to fund the front-end activities will be lost due to project abandonment is: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswerSelected Answer: financial

risk.Correct Answer: promotion

risk. Question 30

1 out of 1 pointsThe probability that funds allocated to the project will be insufficient to complete it is: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswerSelected Answer: cost estimate

risk.Correct Answer: cost estimate

risk. Question 31

1 out of 1 points

The probability that legal and managerial structures put together to develop and operate the project will not perform well is: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswerSelected Answer: organizational

risk.Correct Answer: organizational

risk. Question 32

1 out of 1 pointsWith the failure probability and consequence scores shown in the table, compute the overall risk factor for the project.


Performance 0.2

~Section: 7.1 Risk Management: A Four-Stage ProcessAnswerSelected Answer: greater than 0.3 but less than or

equal to 0.4Correct Answer: greater than 0.3 but less than or

equal to 0.4 Question 33

1 out of 1 pointsThe step that reflects the formal "go ahead" given to the project to commence once the scope definition, planning documents, and other contractual documents have been prepared and approved is the: ~Section: 5.3 Work AuthorizationAnswerSelected Answer: work

authorization.Correct Answer: work

authorization. Question 34

1 out of 1 pointsWhile thrilling, there is a chance that you would have an accident if you elected to drive on the Autobahn while blindfolded, an outcome that could be described as: ~Section: 7.0 IntroductionAnswerSelected Answer: high in consequence and high in

probability.Correct Answer: high in consequence and high in

probability. Question 35

0 out of 1 pointsWhich of these scope statement steps creates the all-important bureaucracy for a project? ~Section: 5.2 Scope StatementAnswerSelected Answer: the scope

baselineCorrect Answer: the

management plan


A hospital expansion is being planned for a community. As part of the scope of this project, it will be necessary to close down the access routes into the emergency room for major remodeling; however, because this is the only hospital for trauma cases within 80 kilometres, it is not possible to completely shutdown the emergency room. The project team will have to find a means to remodel the emergency room while allowing for continuous operations of the unit. This is an example of what?AnswerSelected Answer: Constrai

ntsCorrect Answer: Constrai

ntsResponse Feedback:

Section: 5 PMP

Cert Question 37

0 out of 1 pointsAll of the following define a work package except:AnswerSelected Answer: A work package may include several milestonesCorrect Answer: A work package can be created & addressed regardless

of other organizational procedures or of cultural considerations


Among the useful means to develop a sense of teamwork in personnel from different functional departments are all of the following except:AnswerSelected Answer: Flexible work

hoursCorrect Answer: Flexible work

hoursResponse Feedback:

Section: 6 PMP Cert


Francis has been learning about the effect of emotional intelligence on her ability to lead her project effectively. Which of the following is not an example of the kind of emotional intelligence that can help her perform better?AnswerSelected Answer: Results orientation (work to get the job done)

Correct Answer: Results orientation (work to get the job done)


Two programmers are involved in a conflict that is threatening to disrupt the development of the project. The project manager calls the two programmers into her office and reminds them that they are both “on the same side” in working to develop the software application for the company. Her conflict resolution style would best be seen as:Answer

Selected Answer: Arbitratio

nalCorrect Answer: Diffusiona

l.


Which of the following does NOT constitute an impact of organizational culture on project management?Answer

Selected Answer:

the way departments interact with each other

Correct Answer:

how much trust exists among project team members


Quality risk refers to the chance that:Answer

Selected Answer:

the project relies on developing new or untested technologies.

Correct Answer:

the project relies on developing new or untested technologies.

Response Feedback:



The information systems department prides itself on being on the often bleeding edge of high-tech course offerings. They were the first department to create on-line classes and the first to battle all of the issues associated with these offerings. When Wally interviewed for the new assistant professor position, he knew that his subcutaneous chip was only a hiring decision away. Corporate culture in this department is probably most affected by:Answer

Selected Answer:

the environment.

Correct Answer:

technology


The most recent addition to the four criteria of project success is:Answer

Selected Answer:

client acceptance

Correct Answer:

client acceptance

Response Feedback:



Which personality trait is a poor match for project work?Answer

Selected Answer:

gregario

us

Correct Answer:

introverted


The manager of the Super Burrito Project is in the midst of an important project team meeting but Fred Fromage, the representative from the Cheese department, is nowhere to be found. After a brief investigation it is determined that Fred's manager in the Cheese department, has other plans for Fred's time and efforts over the next several days and he simply won't be available for Super Burrito Project work. The organizational structure being used here is unquestionably a:Answer

Selected Answer:

chevre organization.

Correct Answer:

weak matrix.


A(n) __________ maintains a clear sense of purpose and a firm idea of what is involved in creating the project.Answer

Selected Answer:

visionary

Correct Answer:

cheerleader


The facet of partnership that describes the requirement that every worker be responsible for defining the project's vision and goals is called:Answer

Selected Answer:


Correct Answer:


Response Feedback:



The dimension of project success that is realized last (chronologically) is:Answer

Selected Answer:

future potential.

Correct Answer:

future potential.

Response Feedback:



Geoffco's project manager names three individuals and requests a project budget of $3,000,000 for the new 8-Pod, a backpack-sized personal music player for 8-track tapes capable of holding up to 100 songs from the '60s and '70s. This important step takes place during __________ of the project life cycle.Answer

Selected Answer:

conceptualization

Correct Answer:

conceptualization

Response Feedback:



A commercial factor in project selection and screening might be:Answer

Selected Answer:

the impact on the company's image.

Correct Answer:

the long-term market dominance.


The first step in Block's framework of the political process as applied to stakeholder management is to:Answer

Selected Answer:

identify the goals of the principle actors.

Correct Answer:

assess the environment.



Selected Answer:


Correct Answer:


Response Feedback:



Individual activities and their durations are developed during the __________ phase of the project life cycle.Answer

Selected Answer:

planning

Correct Answer:

planning

Response Feedback:



A project that results in "doing the wrong things well" has ignored the:Answer

Selected Answer:

customer satisfaction goal.

Correct Answer:

customer satisfaction goal.

Response Feedback:



Which statement about stakeholders is best?Answer

Selected Answer:

Stakeholders can potentially impact project development.

Correct Answer:

Stakeholders can potentially impact project development.

Response Feedback:



A simple scoring model is used to decide among three projects that we'll call A, B, and C. The total score for project A is 30, for project B is 20, and for project C is 10. Which of the following statements is best?Answer

Selected Answer:

Project A is better than project B for this company at this point in time.

Correct Answer:

Project A is better than project B for this company at

this point in time.

Response Feedback:



One study has estimated that the average manager spends:Answer

Selected Answer:

about 40% of her time dealing with conflict.

Correct Answer:

about 20% of her time dealing with conflict.


Which of these factors does NOT influence cross functional cooperation?Answer

Selected Answer:

self-efficacy

Correct Answer:

self-efficacy

Response Feedback:



The management department at the university decides to add a new program in restaurant, hotel, and institutional management. As part of the development process they hold focus groups consisting of area business leaders, current and former students, and restaurant and hotel

owners. These groups can be described as:Answer

Selected Answer:

stakeholders.

Correct Answer:

stakeholders.

Response Feedback:



A project manager is using the internal rate of return method to make the final decision on which project to undertake. Which of these four projects have the highest internal rate of return?Answer

Selected Answer:

$12,500 initial outlay with $10,000 cash inflows during the following five years

Correct Answer:

$12,500 initial outlay with $10,000 cash inflows during the following five years

Response Feedback:



A project manager is using the internal rate of return method to make the final decision on which project to undertake. Which of these four projects have the highest internal rate of return?Answer

Selected Answer:

$50,000 initial outlay with $5,000 cash inflows during the first two years, $15,000 during the third and fourth years, and $20,000 during the fifth year

Correct Answer:

$50,000 initial outlay with $5,000 cash inflows during the first two years, $15,000 during the third and fourth years, and $20,000 during the fifth year

Response Feedback:



Which of these statements about internal rate of return analysis is best?Answer

Selected Answer:

If net outflows follow a period of net inflows, IRR may give conflicting results.

Correct Answer:

If net outflows follow a period of net inflows, IRR may give conflicting results.

Response Feedback:



The formalized processes established by organizations that mandate or control activities of project team members are represented by:Answer

Selected Answer:

the rules and procedures factor in the cross-functional cooperation model.

Correct Answer:

the rules and procedures factor in the cross-functional cooperation model.

Response Feedback:



The Larson and Gobeli study that compared projects that had been managed in a variety of structural types revealed that construction projects tended to be most effectively executed when the organizational structure was a:Answer

Selected Answer:

project matrix.

Correct Answer:

project matrix.

Response Feedback:



The mouse executive board meeting was drawing to a conclusion; the only way they would be able to detect the presence of the cat was to tie a bell around its tail. Under their risk management identification scheme, this would fall under: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswer

Selected Answer:

execution risk.

Correct Answer:

technical risk.


The European Association for Project Management has developed an integrated program of risk management based on efforts to extend risk management to cover a project's entire life cycle. This program is known as: ~Section: 7.2 Project Risk Management: An Integrated ApproachAnswer

Selected Answer:

PRAM.

Correct Answer:

PRAM.


The highest level of work breakdown structure is the: ~Section: 5.2 Scope StatementAnswer

Selected Answer:

project.

Correct Answer:

project.


Any measurable, tangible, verifiable outcome, result, or item that must be produced to complete a project or part of a project is a: ~Section: 5.2 Scope StatementAnswer

Selected Answer:

deliverable.

Correct Answer:

deliverable.


Fred Knievel, a daredevil motorcycle stunt show rider took out a substantial life insurance policy before he began his trek across North America in his Volvo. Doing so enabled him to: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswer

Selected Answer:

transfer risk.

Correct Answer:

transfer risk.


A testing plan would be outlined in which section of a statement of work? ~Section: 5.1 Conceptual DevelopmentAnswer

Selected Answer:

acceptance criteria

Correct Answer:

acceptance criteria


There is always a chance that the music loving public cannot be convinced of the need to return to the 8-track format for new releases. The probability that we don't sell one million units before the holiday season is: ~Section: 7.1 Risk Management: A Four-Stage ProcessAnswer

Selected Answer:

market risk.

Correct Answer:

market risk.


While thrilling, there is a chance that you would have an accident if you elected to drive on the Autobahn while blindfolded, an outcome that could be described as: ~Section: 7.0 IntroductionAnswer

Selected Answer:


Correct Answer:



A typical risk management report form does NOTanswer the question: ~Section: 7.2 Project Risk Management: An Integrated ApproachAnswer

Selected Answer:

Where?

Correct Answer:

Where?


The greatest project opportunity occurs when: ~Section: 7.0 IntroductionAnswer

Selected Answer:

the project is in the concept phase.

Correct Answer:

the project is in the concept phase.


Paul is working on resource scheduling in preparation for the start of a project. There is a potential problem in the works, however, as the new collective bargaining agreement with the company’s union has not been concluded. Paul decides to continue working on the resource schedule in

anticipation of a satisfactory settlement. Paul’s approach would be an example of which method of dealing with risk?Answer

Selected Answer:

Ignore it

Correct Answer:

Accept it



Selected Answer:


Correct Answer:


Response Feedback:

Chapter 1: PMP Cert


A small manufacturer has won a major contract with the department of defense to develop a new generation of battlefield satellite phone for combat applications. Because of the significant technological challenges involved in this project and the company’s own size limitations and lack of experience in dealing with the defense forces on these type of contracts, the company has decided to partner with another firm in order to collaborate on developing the technology. This decision would be an example of what kind of response to the risk?Answer

Selected Answer:

Share it

Correct Answer:

Share it

Response Feedback:

Section 7 PMP Cert


Two programmers are involved in a conflict that is threatening to disrupt the development of the project. The project manager calls the two programmers into her office and reminds them that they are both “on the same side” in working to develop the software application for the company. Her conflict resolution style would best be seen as:Answer

Selected Answer:

Diffusional.

Correct Answer:

Diffusional.

Response Feedback:

Section: 6 PMP Cert


Effective leadership involves all of the following except;Answer

Selected Answer:

Managing oneself through personal time management, stress management, and other activities.

Correct Answer:

Maintaining tight control of all the project resources and providing information to team members on basis of need-to-know.

Project Management Quiz

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