Project Management Plan Example

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Alpha Omega ITProject Management Plan

Prepared by: Alpha Omega ITReviewed by: Stuart Alexander

V2.0

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Table of Contents

1. Document Details...............................................................................4

. !"#ument $i%t"ry.............................................................................................&.2 !"#ument Purp"%e............................................................................................&.' !"#ument Audien#e..........................................................................................&.& !"#ument Ta%( )rea(d"wn..............................................................................&.* +uality A%%uran#e.............................................................................................&

2. Introuction.......................................................................................!

2. Pr",e#t Overview...............................................................................................*2.2 Pr",e#t !eliverable%..........................................................................................*2.' -v"luti"n " the Pr",e#t /anagement Plan........................................................

". Project Organisation...........................................................................#

'. Organi%ati"nal Stru#ture...................................................................................1'.2 Organi%ati"nal )"undarie% and Intera#e%........................................................1

'.2. Internal "mmuni#ati"n.............................................................................3'.2.2 -xternal "mmuni#ati"n.............................................................................3

'.' Pr",e#t Re%p"n%ibilitie%...................................................................................0

4. Managerial Process...........................................................................1$

&. /anagement Ob,e#tive% and Pri"ritie%............................................................0&.2 A%%umpti"n%4 !ependen#ie% and "n%traint%.................................................2

&.2. A%%umpti"n%.............................................................................................2&.2.2 !ependen#ie%...........................................................................................2&.2.' "n%traint%...............................................................................................'

&.' Ri%( /anagement...........................................................................................&&.& /"nit"ring 5 "ntr"lling /e#hani%m%.............................................................*&.&. Sub6Team /anagement ...........................................................................&.&.2 7ee(ly 7"r( 8i%t% and 8"g )""(% ............................................................

&.* Staing plan...................................................................................................1&.*. R"le Re9uirement%...................................................................................1

!. Technical Process..............................................................................1%

*. /eth"d% and T""l%..........................................................................................3*.. /eth"d%....................................................................................................3*..2 T""l%.........................................................................................................20

*.2 Pr",e#t Supp"rt un#ti"n%...............................................................................2

&. 'or( Pac(ages) *cheule an +uget................................................21

. 7"r( Pa#(age%...............................................................................................2.2 !ependen#ie%.................................................................................................2&.' Re%"ur#e Re9uirement%..................................................................................2&.& )udget and Re%"ur#e All"#ati"n.....................................................................2*.* S#hedule.........................................................................................................2*

#. ,uman -esources.............................................................................2&

1. S(ill% A%%e%%ment............................................................................................21.2 Staing Pr"ile................................................................................................21.' Organi%ati"n hart..........................................................................................231.& Other ;eeded Re%"ur#e%................................................................................23

1.&. 7"r( )rea(d"wn Stru#ture

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1.*.2 /eeting%...................................................................................................'01.*.' /inute% and Statu% Rep"rt%......................................................................'

. +ibliograph/....................................................................................."2

AppenicesAppendix A > Pr",e#t Standard%Appendix ) > !"#ument Standard%Appendix > +uality A%%uran#e ?uideline%Appendix ! > ?antt hartAppendix - > 7ee(ly 7"r( 8i%tAppendix > 8"g )""(

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1. DOC0MTDTAI3*

1.1 DOC0MT,I*TO-Date -e5ise +/ Changes Mae 6ersion' /ar#h 200@ Alpha Omega IT Initial !"#ument "llated .0

April 200@ S. Alexander Review !"#ument .3 /ay 200@ . !agherBS.

Alexander/in"r #hange% 2.0

1.2 DOC0MTP0-PO*The purp"%e " thi% d"#ument i% t" pr"vide an "verview " what the -a%t#"a%t7irele%% ;etw"r( pr",e#t will l""( li(e. It will help guide the team member% "Alpha Omega IT t" the pr",e#t #"mpleti"n by %pe#iying mile%t"ne%4 deliverable%4pr"#e%%e% and pr"#edure%. -a%t#"a%t #an al%" u%e thi% d"#ument t" help (eepAlpha Omega a##"untable "r the pr",e#t% deliverable%.

1." DOC0MTA0DICThi% d"#ument will be given t" the Pr",e#t /anager "r review. Our #lient4 ie.-a%t#"a%t "ntra#ting will re#eive an initial and inal #"py "r a##"untabilitypurp"%e%. All Alpha Omega team member% will u%e thi% d"#ument in theirre%pe#tive r"le% a% a ba%eline t""l. Team member% in#lude the Pr",e#t 8eader48ead !e%igner4 +uality A%%uran#e /anager4 ;etw"r( Admini%trat"r4 $ardware andS"tware /anager%.

1.4 DOC0MTTA*7+-A7DO'

*ection ame

. !"#ument !etail% Stuart

2. Intr"du#ti"n Stuart'. Pr",e#t Organi%ati"n Stuart&. /anagerial Pr"#e%%&. /anagement Ob,e#tive%&.2 A%%umpti"n%4 !ependen#ie% and"n%traint%&.' Ri%( /anagement&.& /"nit"ring and "ntr"lling /e#hani%m%&.* Staing Plan

Stuart/ar(Stuart/ar(Stuart

*. Te#hni#al Pr"#e%% e . 7"r( Pa#(age%4 S#hedule and )udget hri%tine1. $uman Re%"ur#e% e

Pr",e#t 5 !"#ument Standard% Stuart+uality A%%uran#e Stuart?antt hart hri%tine

1.! 80A3ITA**0-AC

Pr",e#t /anagement Plan > Ver 2.0 6 & 6 Alpha Omega IT

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2. IT-OD0CTIO

2.1 P-O9CTO6-6I'

Alpha Omega IT i% a #"n%ultan#y %pe#iali%ing in devel"ping4 implementing andmaintaining "i#e netw"r( %y%tem% "r %mall t" medium bu%ine%%e%. It ha% beenhired by -a%t#"a%t "ntra#ting Pty 8td t" pr"vide an IT %"luti"n "r their new "i#ein Sydney. -a%t#"a%tC% #"re bu%ine%% i% pr"viding %h"rt term nur%ing %ta t"h"%pital in%tituti"n%.

They are in the pr"#e%% " "pening a new "i#e in the St ?e"rge area and re9uirethe %y%tem t" be ready t" be implemented by une 2003. Outlined bel"w i% abr"ad %ummary " what eature% they are l""(ing "r in their "i#e IT %y%tem.

;etw"r(ed #"mputer% u%ing %e#ure wirele%% te#hn"l"gy t" minimi%e#abling #"%t%

-le#tr"ni# mail4 web pre%en#e and "i#e %"tware

Relati"nal databa%e that i%nCt /i#r"%"t A##e%%

Printing and ax #apability

"r the pr",e#t t" be deemed a %u##e%% by the une 2003 deadline alld"#umentati"n "r the de%ign and implementati"n pr"#e%% need% t" be %ubmittedt" the #lient. In additi"n they have re9ue%ted a w"r(ing pr"t"type t" %h"w the%y%tem i% #apable " ulilling their re9uirement%.

Thi% d"#ument "utline% the pr"#e%%e% that will be u%ed thr"ugh"ut the pr",e#t%u#h a% %ta and time management %trategie%4 re%"ur#e all"#ati"n and %tandard%.It al%" "utline% deliverable% and the timeline " the pr",e#t.

2.2 P-O9CTD3I6-A+3*

Initially Alpha Omega IT will deliver the "ll"wing hardware and %"tware t"-a%t#"a%t "ntra#ting:

A w"r(ing pr"t"type "i#e netw"r( with the "ll"wing #hara#teri%ti#%: ile Server and !"main "ntr"ller

/ail Server

!ataba%e Server

2 > ' de%(t"p% "r lapt"p% #"nne#ted wirele%%ly t" the netw"r(

All netw"r( hardware %u#h a% r"uter% and %wit#he%

2 printer% #"nne#ted t" netw"r(

Stati# web%ite "r -a%t#"a%t "ntra#ting ready "r upl"ading t" a web%iteh"%ting %ite

S"tware u%ed in the pr"t"type whi#h will be implemented in the live %y%temin#lude:

Operating %y%tem% "r %erver% and w"r(%tati"n%

/i#r"%"t Oi#eBOpen Oi#e

Antiviru%B%pyware %"tware

All ne#e%%ary netw"r(ing %"tware

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Additi"nal d"#umentati"n that Alpha Omega will pr"vide in#lude%:

Pr",e#t harter

Pr",e#t /anagement Plan

ea%ibility Study

Re9uirement% Spe#ii#ati"n Rep"rt

!e%ign Rep"rt

Te%ting Plan

Implementati"n Plan

!i%a%ter Re#"very Plan

/aintenan#e Plan

D%er !"#umentati"n

lient Supp"rt Plan

P"%t Implementati"n Review

;ew D%er Re9uirement%

Thi% %y%tem will have %e#urity eature% in#"rp"rated int" the de%ign4 e%pe#ially

relating t" the wirele%% #"nne#tivity that ha% been re9ue%ted. )a%ed "n thepr"t"type and d"#umentati"n4 Alpha Omega will then implement the %y%tem int"the premi%e% " -a%t#"a%t "ntra#ting ater une 2003

2." 6O30TIOO:T,P-O9CTMAA;MTP3A

The ir%t ver%i"n " the Pr",e#t /anagement Plan

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". P-O9CTO-;AI*ATIO

".1 O-;AI*ATIOA3*T-0CT0-Alpha Omega IT i% a #"n%ulting irm #"n%i%ting " %ix empl"yee%. ive are te#hni#al

%ta wh" de%ign and implement pr",e#t% "r #lient% and "ne i% a part timeadmini%trative %upp"rt "i#er wh" pr"vide% b""(6(eeping and a##"unt %(ill% t" the#"mpany.

".2 O-;AI*ATIOA3+O0DA-I*ADIT-:AC*The Pr",e#t 8eader4 Stuart Alexander initiated the pr",e#t with -a%t#"a%t"ntra#ting. Thr"ugh"ut the pr",e#t lie #y#le he will #hair all meeting% andpr"vide the deliverable% t" the #lient. I Stuart i% unavailable "n /"nday night%4the !eputy 8eader erey !agher will ta(e "n the%e dutie%. The "rgani%ati"nalb"undarie% are #learly deined a% %h"wn in the diagram bel"w. 8ine% "#"mmuni#ati"n are in#luded.

Pr",e#t /anagement Plan > Ver 2.0 6 1 6 Alpha Omega IT

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A% the main #"nta#t and Pr",e#t Sp"n%"r within -a%t#"a%t "ntra#ting4 /ariaara"ne "rmally meet% with Alpha Omega "n a m"nthly ba%i% t" %ign " "ndeliverable% and get updated "n the %tatu% " the pr",e#t. She #an al%" be#"nta#ted in"rmally during the /"nday night w"r( %e%%i"n% t" #"nirm detail%and re9uirement% i ne#e%%ary. /aria i% n"t an empl"yee " Alpha Omega but ha%the inal %ay in what i% re9uired by -a%t#"a%t "ntra#ting.

The "rgani%ati"n #hart bel"w pr"vide% a graphi#al repre%entati"n " line% "auth"rity within Alpha Omega IT and the lin( with -a%t#"a%t "ntra#ting.

Pr",e#t /anagement Plan > Ver 2.0 6 @ 6 Alpha Omega IT

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'.2. Internal "mmuni#ati"n

"mmuni#ati"n within the team #"n%i%t% " the "ll"wing meth"d%:

a#e t" a#e wee(lymeeting%

On a wee(ly ba%i% the team meet% up t" di%#u%% the%tatu% " the pr",e#t and any pr"blem% that may be

"##urring. /inute% are ta(en " the meeting and a#ti"nitem% are all"#ated. There are %everal h"ur% " w"r(time #arried "ut ater the meeting%. The%e are#urrently held at the St ?e"rge TA- in%titute but maybe held at a pla#e " re%iden#e urther d"wn the tra#(.

-mail All team have a##e%% t" email all"wing in"rmati"n t"be ele#tr"ni#ally %hared when n"t w"r(ing at the TA-in%titute. larii#ati"n " i%%ue% #an al%" be rai%ed withall team member%4 n"t ,u%t with "ne. 7ee(ly w"r(li%t%are %ent every Tue%day t" the team whi#h %pe#iy the#urrent and up#"ming ta%(% "r #"mpleti"n.

/"bile ph"ne% Ph"ne #all% are made "r individual #"mmuni#ati"nbetween team member% "r t" advi%e ab"ut attendan#et" a meeting. They are u%eul "r #lariying a #"mplexi%%ue that #"uldnCt be de%#ribed thr"ugh an email.

'.2.2 -xternal "mmuni#ati"n

7hen Alpha Omega #"mmuni#ate% with -a%t#"a%t "ntra#ting "r Tae it u%e% the"ll"wing meth"d%:

7ee(ly a#e t" a#edi%#u%%i"n

/aria ara"ne i% "n%ite at the TA- in%titute everywee( t" pr"vide advi#e "r #larii#ati"n "n part% " the

pr",e#t. The%e di%#u%%i"n% are #"n%idered in"rmal.

"rmal /"nthlymeeting%

On#e a m"nth the team meet% up with /aria t" di%#u%%the %tatu% " the pr",e#t and pr"vide deliverable% ire9uired. /inute% are ta(en " the meeting. eedba#(i% pr"vided and up#"ming %e#ti"n% " the pr",e#t aredi%#u%%ed.

-mail /aria i% #"nta#table via email. I unable t" attend thewee(ly meeting% then it i% re9uired t" in"rm /aria.

Pre%entati"n At the #"mpleti"n " the pr",e#t a pre%entati"n i% given

by Alpha Omega %ta t" a panel " Tae tea#her%. Thepre%entati"n "utline% all part% " the pr",e#t4 thepr"#e%%e% u%ed and g"al% a#hieved. +ue%ti"n% areta(en r"m the Tae tea#her%.

Pr",e#t /anagement Plan > Ver 2.0 6 3 6 Alpha Omega IT

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"." P-O9CT-*PO*I+I3ITI*

It i% the re%p"n%ibility " all team member% t" u%e their %(ill% and (n"wledget"ward% pr"viding a %u##e%%ul "ut#"me. The input "r the pr",e#t i% ba%ed ar"undthe empl"yee%C r"le a% "utlined in the "rgani%ati"n #hart. urther team

re%p"n%ibilitie% are "utlined within the +uality A%%uran#e d"#umentati"n and$uman re%"ur#e% %e#ti"n.

4. MAA;-IA3P-OC**

4.1 MAA;MTO+9CTI6*ADP-IO-ITI*

The ma,"r "b,e#tive " the %"luti"n i% t" pr"vide a wirele%%ly netw"r(ed "i#eenvir"nment "r -a%t#"a%t "ntra#ting all"wing them t" #"ntinue their bu%ine%% "pr"viding #"ntra#t"r nur%ing %ta. The %y%tem will in#lude %erver% t" run the

ba#(6end pr"gram%4 netw"r( hardware in#luding %wit#he%4 r"uter% and wirele%%a##e%% p"int% and de%(t"p ma#hine% t" #"nne#t t" thi% netw"r( inra%tru#ture.

In#luded in the %y%tem will be a way "r nur%e% t" #"mmuni#ate with -a%t#"a%tthr"ugh the internet and "r -a%t#"a%t t" manage their %taing re9uirement%thr"ugh a relati"nal databa%e. Printing and ax #apability are al%" part " the"utlined %y%tem. The%e have been integrated int" the netw"r( t" all"w all u%er% "the netw"r( t" utili%e their un#ti"nality.

7ithin the Pr",e#t harter there were "b,e#tive% and deliverable% that -a%t#"a%t"ntra#ting re9uired "ut " a %y%tem. )el"w i% a urther explanati"n " h"w the%eare being reali%ed in the %"luti"n pr"vided.

'ireless Connecti5it/The wirele%% r"uter %end% and re#eive% data between the %erver% and thew"r(%tati"n%. -a#h w"r(%tati"n ha% a wirele%% netw"r( #ard #apable " %endingand re#eiving data.

lectronic MailA dedi#ated %erver will be implemented all"wing a #entrali%ed l"#ati"n "r %t"rage" email%. apabilitie% " the email %erver in#lude advan#ed iltering and antiviru%%ervi#e%4 mailb"x %iFe management4 ea%ier ba#(up pr"#edure% and many "therun#ti"n%.

'eb presence Ver 2.0 6 0 6 Alpha Omega IT

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ea%y t" u%e r"nt end and #apability t" exp"rt data int" the "i#e pa#(age%"tware. The%e will be #"nigured "r -a%t#"a%t "ntra#ting.

Proper *afeguars in Place to Den/ 0nrestricte Access

Se#urity i% a#hieved thr"ugh a multi level appr"a#h in#luding:$ardware > "nigurati"n " r"uter% and wirele%% netw"r( devi#e%.S"tware > Antiviru% %"tware4 limiting "lder a##e%%4 pa%%w"rd re9uirement%Training > Pr"per pr"#edure% regarding %e#urity and netw"r( a##e%%

*calable */stem ArchitectureThe hardware #h"%en will n"t be running at 00G #apa#ity. I it wa% running at ull#apa#ity then there w"uld be %y%tem #ra%he% and "ther pr"blem%. urther gr"wthha% been de%igned in the %y%tem by %ele#ting %erver% with extra expan%i"n#apabilitie% that #an be ea%ily in#"rp"rated int" the #urrent ar#hite#ture.

The netw"r( hardware %u#h a% the r"uter i% very #apable at managing the #urrentlevel " expe#ted netw"r( trai# and al%" all"w% "r in#rea%ed v"lume% "

thr"ughput. urrently there i% 2 expe#ted VP; #"nne#ti"n% and it all"w% up t"an"ther ' #"nne#ti"n%. Sin#e it empl"y% a 7irele%% A##e%% P"int it all"w% urtherw"r(%tati"n% t" ea%ily #"nne#t t" the netw"r( with"ut the need "r m"re laying "#abling. The %wit#h ha% extra -thernet p"rt% "r ea%y #"nne#ti"n " m"re %erver%.Overall the ar#hite#ture ha% been de%igned with either in#rea%ed #apa#ityavailable within the devi#e it%el "r i urther devi#e% need t" be atta#hed t" thenetw"r( the%e #an be ea%ily in%talled and #"nigured.

6P AccessThe r"uter ha% built in VP; a##e%% all"wing up t" * #"n#urrent VP; %e%%i"n%.

Technical Documentation for the */stem Aministrator

!"#umentati"n "r the Sy%tem Admini%trat"r in#lude%: ;etw"r( diagram%

Server4 netw"r( and w"r(%tati"n %pe#ii#ati"n%

Server #"nigurati"n% %u#h a% a##e%% level%4 %"tware %etup% andpa%%w"rd%

IP addre%% all"#ati"n%

S#heduled maintenan#e and ba#(up pr"#edure%

!i%a%ter re#"very plan

Other detail% relating t" the %m""th "perati"n " the %y%temThi% li%t will be expanded up"n a% the %y%tem pr"gre%%e%.

*/stem is 0ser :rienl/

The "ll"wing de%ign eature% have been in#"rp"rated t" in#rea%e the ea%e " u%e"r the end u%er and Sy%tem Admini%trat"r:

Dtili%ing " the %hel "i#e %"tware that empl"yee% are already amiliarwith

Overall %peed " the %y%tem i% a%t %" a% t" minimi%e waiting time% "r theu%er

In#"rp"rating wirele%% #"nne#tivity int" the w"r(%tati"n% and the printer%t" enable u%er% t" ea%ily m"ve de%(%

!e%igning a %y%tem that i% ea%y t" maintain and identiy where err"r% are"##urring

Pr"viding ba%i# training "n the w"r(%tati"n%

Integrating the %"tware pa#(age% a% mu#h a% p"%%ible

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4.2 A**0MPTIO*) DPDCI*ADCO*T-AIT*

&.2. A%%umpti"n%

-esource Assumptions Pr",e#t %ta re%"ur#e% will be available when and a% they are needed.

Re9uired hardware re%"ur#e% will be available when and a% they areneeded.

Re9uired #u%t"mer re%"ur#e% will be available when and a% they areneeded.

A %ignii#ant per#entage " the pr",e#t %ta will be experien#ed with thete#hni#al envir"nment.

A %ignii#ant per#entage " the pr",e#t %ta will be experien#ed with the"perating envir"nment.

A##e%% t" indu%try expert% and %pe#ialiFed %(ill% will "##ur a% needed.

Tae will pr"vide %uitable hardware and %"tware "r the #reati"n " the

pr"t"type

Deli5er/ Assumptions

!eliverable% will be %ub,e#t t" n" m"re than a %pe#ii# number " review#y#le%.

-9uipment "rder lead time% are (n"wn and #an be expe#ted t" be met.

n5ironmental Assumptions

I%%ue% will be re%"lved in a timely manner.

The pr",e#t "rganiFati"n de%#ribed in the pr",e#t plan will be put in pla#e.

Sy%tem% #"mp"nent% will be #apable " being integrated with minimumrew"r(.

+ugetar/ Assumptions

The %tati%ti#% u%ed in preparing the e%timate% are a##urate within a givenper#ent.

;" "ut%ide #"n%ulting will be re9uired "r Out%ide #"n%ulting will be limitedt" a%pe#iied number " day% at a %pe#iied rate per day.

:unctionalit/ Assumptions

The %#"pe " the pr",e#t i% limited t" that de%#ribed in the pr",e#t #harter.

&.2.2 !ependen#ie%

-esource Depenencies

Alpha Omega IT i% dependent "n Tae pr"viding b"th hardware and%"tware "r the #reati"n " the pr"t"type.

Pr"per t""l% are needed t" w"r( "n the hardware.

Deli5er/ Depenencies

)e"re the pr"t"type #an be delivered the ne#e%%ary planningd"#umentati"n need% t" be #"mpleted %u#h a% Pr",e#t /anagement Plan4ea%ibility Study and Implementati"n Plan.

The inal deliverable date " une 2003 depend% "n having at lea%t ' teammember% w"r(ing "n the pr",e#t.

n5ironmental Depenencies

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The ability t" w"r( "n the hardware depend% "n the h"ur% Tae i% "pen andthe h"ur% available "ut%ide the team member% u%ual w"r( h"ur%

+ugetar/ Depenencies

-a%t#"a%t "ntra#ting will pr"vide the inan#e% "r the inal %y%tem4 Taewill pr"vide unding "r min"r expen%e% %u#h a% printing d"#umentati"n.

:unctionalit/ Depenencies

S"tware and hardware need% t" be in%talled and #"nigured be"re te%ting#an begin.

The relati"nal databa%e4 ile %t"rage and email% depend "n the %erver%being "nline.

&.2.' "n%traint%

-esource Constraints

Hey %ta re%"ur#e% will be available "nly "n a part6time ba%i%. "mputer re%"ur#e% will be available "n a limited ba%i%.

Hey #u%t"mer re%"ur#e% will be available "n a re%tri#ted ba%i%.

A %ignii#ant per#entage " the pr",e#t %ta will n"t be experien#ed withthe te#hni#al envir"nment.

A %ignii#ant per#entage " the pr",e#t %ta will n"t be experien#ed withthe "perating envir"nment.

The #u%t"mer ha% limited %ta #apable " ade9uately de%#ribing in detailthe un#ti"nal re9uirement% " the %y%tem.

The #u%t"mer ha% limited %ta #apable " ade9uately de%#ribing in detailthe "perati"nal re9uirement% " the %y%tem.

Deli5er/ Constraints

!eliverable% %ubmitted "r appr"val will re9uire w"r(ing day% "r review.

-9uipment "rder lead time% may n"t be %pe#iied with a##ura#y.

n5ironmental Constraints

The devel"pment "r "perating envir"nment i% new4 and n" pr",e#t %tamember% are amiliar with it.

Hey de#i%i"n6ma(er% are dii#ult t" #"nta#t when i%%ue% ari%e due t" "ther#"mmitment% %u#h a% ull time w"r(.

The pr",e#t envir"nment i% new and the #"mp"nent% have n"t yet been%u##e%%ully integrated.

Tae h"ur% " "pening limit when the pr"t"type #an be w"r(ed "n.

+ugetar/ Constraints

Stati%ti#% u%ed in preparing the e%timate% are unreliable be#au%e therei%nCt a##urate inan#ial data r"m -a%t#"a%t "ntra#ting.

Out%ide #"n%ulting re9uirement% #ann"t be a##urately e%timated.

:unctionalit/ Constraints

The pr",e#t depend% up"n re#eiving data r"m "ther4 external appli#ati"n%

Internet #"nne#tivity will n"t be available in the pr"t"type t" %h"w the VP;#apability.

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4." -I*7MAA;MT

Ri%( management inv"lve% identiying any p"%%ible a#t"r% that #"uld ae#t the%u##e%% " the pr",e#t and pr"vide a %trategy t" deal with the%e ri%(%. It i%imp"rtant t" devel"p ri%( management %" a% t" redu#e the level " impa#t ri%(%

will have i they "##ur.

/anaging the ri%(% #"ntinu"u%ly thr"ugh"ut thi% pr",e#t all"w% Alpha Omega IT t"en%ure the g"al% and deliverable% are #"mpleted. Itemi%ed bel"w are %"me ri%(%whi#h might inluen#e the %u##e%% " #"mpleti"n. Dnder ea#h ri%( menti"nedAlpha Omega IT ha% di%#u%%ed a way t" "ver#"me the pr"blem.

The scope of the project is not fulfille.)y %etting #lear "b,e#tive% at the beginning " the pr",e#t and at ea#h %tagethr"ugh"ut the pr",e#t it pr"vide% a #lear guideline "r Alpha Omega %ta t""ll"w. At the #"mpleti"n " the ta%( "r %e#ti"n the "b,e#tive% #an be reerred ba#(t" and #hange% made be"re %ubmi%%i"n t" -a%t#"a%t "ntra#ting. Review by thePr",e#t 8eader add% an additi"nal level " #he#(ing t" en%ure the %#"pe i% being

ulilled. Thi% pr"#e%% redu#e% the ri%( " n"t meeting the pr",e#t "b,e#tive%.

Project is o5er buget.Initial #"%t e%timate% are given a% a range. A% the pr",e#t pr"gre%%e% the rangebe#"me% %maller a% deinite pri#ing and pur#ha%e% are %et. /inimi%ing #"%t i% ahigh pri"rity and i an "pti"n exi%t% t" redu#e the #"%t with"ut ae#ting theun#ti"nality "r %#"pe " the %y%tem then it #an be implemented int" thebudgetary planning. A% part " the review underta(en at the #"mpleti"n " ea#hdeliverable adheren#e t" budget #"n%traint% will al%" be l""(ed at and %tep% ta(eni "und t" be "ver budget.

Team members cannot complete tas(s.

There are many rea%"n% why a team member may n"t be able t" #"mplete ana%%igned ta%(. 7hen ta%(% are n"t #"mpleted "n time it will %tret#h the pr",e#t%#hedule "ut unle%% %trategie% are implemented t" get it ba#( "n tra#(. It #an al%"h"ld up "ther team member% wh" are relying "n the #"mpleted ta%( %" that they#an %tart "n their%. S"me " the rea%"n% that team member% may n"t be able t"#"mplete a ta%( are:

Team member i% %i#( > There are time% when %"me"ne i% %i#( and i% phy%i#allyunable t" #"mplete w"r(. 7hen thi% "##ur% the team member will in"rm thePr",e#t 8eader "r !eputy and a#ti"n% #an be ta(en. The "ll"wing 9ue%ti"n% needt" be #"n%idered: a= $"w l"ng i% the %i#(ne%% expe#ted t" la%t b= $"w mu#h "the ta%( ha% been #"mpleted #= !" "ther part% " the pr",e#t rely "n thi% ta%(!epending "n the an%wer%4 the ta%( due date #an be extended "r it #an be given

t" an"ther team member t" #"mplete

;"t en"ugh te#hni#al experti%e > 7hen it i% ir%t identiied that there i% n"ten"ugh experti%e t" #"mplete the given ta%(4 the Pr",e#t 8eader "r !eputy %h"uldbe n"tiied ab"ut what %tep% the team member i% ta(ing. D%ually experti%e will#"me r"m a ell"w team member wh" will pr"vide input. Any pr"blem% "r9ue%ti"n% ab"ut ta%( all"#ati"n #an be br"ught up at the wee(ly meeting% %" a% t"brain%t"rm idea%.

T"" high a w"r(l"ad > S"metime% the all"#ated ta%(% may ta(e l"nger thaninitially th"ught. I thi% happen% then the %""ner the ta%( #an bereall"#atedB%hared with an"ther team member4 the m"re time will be available t"#"mplete the ta%(. In additi"n t" reall"#ating "r %haring a ta%( the rea%"n "r n"t

#"mpleting it will be di%#u%%ed t" en%ure the team member i% #"ntributing a%mu#h a% "ther member%.

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8aFine%% > Thi% i% an una##eptable rea%"n "r n"t #"mpleting ta%(% and urthera#ti"n will be ta(en i thi% i% the #a%e. Ta%( %tatu% update% r"m the team memberwill be re9uired "n a m"re regular ba%i% %" a% t" m"nit"r h"w it i% g"ing.

Overall4 #"mmuni#ati"n between the team i% the (ey t" minimi%ing ta%(% n"t

being #"mpleted "n time. )y n"tiying the Pr",e#t 8eader "r !eputy a% 9ui#(ly a%p"%%ible i un"re%een #ir#um%tan#e% "##ur %tep% #an be ta(en t" remedy the%ituati"n. Pr"viding eedba#( and en#"uragement t" team member% i% al%" ane#e%%ary a#ti"n "r the Pr",e#t 8eader %" a% t" b"l%ter m"rale.

8ualit/ is not up to stanarThi% ri%( i% redu#ed by implementati"n " +uality A%%uran#e. -a#h team memberi% aware " the +uality A%%uran#e Plan and will implement 9uality pra#ti%e% intheir w"r(. Review% are underta(en in ea#h pha%e " the pr",e#t and "r ea#hdeliverable. Pr"#e%%e% have been de%igned that are ea%ily under%tandable and willbe "ll"wed t" en%ure a #"ntinued high %tandard " 9uality. urther in"rmati"n#an be "und in the +uality A%%uran#e Plan.

atural isastersI there i% a l""d4 ire4 earth9ua(e et#. that render% the Tae unu%able there aretw" part% " the pr",e#t it will ae#t4 data and hardware.

T" en%ure a di%a%ter d"e% n"t de%tr"y all "ur data4 at the end " ea#h wee(% Taemeeting the pr",e#t ile% l"#ated "n the Tae %erver are ba#(ed up "nt" DS) (ey%.Thi% en%ure% the ile% are in m"re than "ne l"#ati"n. It al%" all"w% Alpha Omega%ta t" w"r( "n d"#umentati"n "ut%ide " Tae. They are then %yn#hr"ni%ed withthe Tae %erver the "ll"wing wee(.

I the hardware t" be u%ed in the pr"t"type i% de%tr"yed then Tae will i%%ue "therhardware %uitable "r the building " a pr"t"type. Sin#e #"nigurati"n% and

#hange% t" the pr"t"type are re#"rded in d"#umentati"n it will n"t ta(e t"" l"ng"r the pr",e#t t" get ba#( t" the %tage be"re the di%a%ter.

*/stem configurations are change an not recoreAll team member% (n"w that any ma,"r #hange% t" the %y%tem are re#"rded.Alpha Omega %ta are aware " the #hange management p"li#y and willimplement the%e p"li#ie%. Thi% all"w% u% t" revert ba#( t" a previ"u% %tate " the%y%tem i ne#e%%ary.

4.4 MOITO-I;> COT-O33I;MC,AI*M*

/"nit"ring and "ntr"lling " the pr",e#t "##ur% at tw" di%tin#t level%. The Pr",e#t

/anagement Team i% re%p"n%ible "r thi% at the team6wide level Ver 2.0 6 * 6 Alpha Omega IT

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addendum ile will be #leared ater the ma,"r update. Thi% en%ure% that ver%i"n#"ntr"l i% maintained.

A% part " the wee(ly meeting when a deliverable i% ready t" be handed in it willbe di%#u%%ed i the Pr",e#t /anagement Plan need% t" be updated. One teammember a% a%%igned by the team leader will update the Pr",e#t /anagement Plan

with the re#"mmendati"n% made. "r min"r update% any team member #an addin"rmati"n t" the addendum ile.

&.&. Sub6Team /anagement

/ember% " the team %hall have wee(ly meeting% in whi#h the "ll"wing a#tivitie%may "##ur:

all"#ati"n " ta%(% t" team member% by the team leader

team member% may rai%e #"n#ern% ab"ut w"r(l"ad4 a%%igned ta%(% "r"ther #"n#ern% with the pr",e#t

a%%igned ta%(% are di%#u%%ed and any pr"blem% that need t" be rep"rted t"higher management n"ted

pr"gre%% rep"rt% are pr"vided t" the Pr",e#t /anager t" pr"videin"rmati"n "n the %tatu% " the pr",e#t

/inute% will be re#"rded by the Re#"rding Se#retary and ea#h meeting with thePr",e#t /anager will have an agenda %et. It i% al%" expe#ted that all member% "the team will attend every meeting4 unle%% they have %pe#ii#ally in"rmed theteam leader "therwi%e.

&.&.2 7ee(ly 7"r( 8i%t% and 8"g )""(%

-a#h wee( ta%(% are given t" team member% "r #"mpleti"n in the "ll"wing wee(

"r "rtnight. Thi% en%ure% a #"ntinu"u% l"w " in"rmati"n i% %ubmitted int" thedeliverable. The gr"up leader and deputy leader a%%ign ta%(% "r the wee( and willm"nit"r the w"r( li%t% t" en%ure that every member #"mplete% the ta%( a%%ignedt" them. It will al%" be u%ed t" en%ure that ta%( all"#ati"n i% di%tributed evenlyand pr"vide% a##"untability " team member%.

An example " the wee(ly w"r( li%t i% pr"vided a% Appendix - > 7ee(ly 7"r( 8i%t

8"g )""(% are #"mpleted by ea#h team member and are u%ed t" re#"rd the h"ur%%pent "n ea#h ta%(. The%e are reviewed bi6m"nthly by the Pr",e#t 8eader and!eputy t" w"r( "ut %trategie% "r air all"#ati"n " ta%(% and identiy p"%%iblearea% " %trength and wea(ne%%. In#luded in the l"g b""( are running t"tal% "ea#h wee(% h"ur% %pent "n the pr",e#t and a m"re detailed de%#ripti"n " ea#hta%(.

An example " the l"g b""( i% pr"vided a% Appendix > 8"g )""(

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4.! *TA::I;P3A

The purp"%e " the %taing plan i% t" ma(e #ertain the pr",e#t ha% %ui#ient %tawith the right %(ill% and experien#e t" en%ure a %u##e%%ul pr",e#t #"mpleti"n.

&.*. R"le Re9uirement%The "ll"wing i% a detailed brea(d"wn " the r"le% re9uired t" #"mplete thepr",e#t. It in#lude%: the pr",e#t r"le4 the pr",e#t re%p"n%ibility " the r"le4 %(ill%re9uired4 number " %ta re9uired ulilling the r"le4 the e%timated %tart date andthe expe#ted durati"n the %ta re%"ur#e will be needed "n the pr",e#t.

-oleProject

-esponsibilit/

*(ills-e?uire

umberof *taff-e?uire

stimate

*tartDate

Duration

-e?uire

ProjectTeam

Team 8eader 8ead team4Rep"rt Statu%

Pr",e#t/anagement

7ee( 7ee( *'

!eputy8eader

Reviewdeliverable%4a%%ure 9uality

Pr",e#t/anagement

7ee( 7ee( *'

8ead!e%igner

-n%ure%%tability4un#ti"nalityandre9uirement%" the %y%tem

!e%ign/anagement

7ee( 7ee( *'

$ardware/anager

/anage%y%tem4/aintenan#e

/aintenan#e4%e#urity4admini%trati"n

7ee( 7ee( *'

;etw"r(Admini%trat"r

/anagenetw"r(#"mp"nent%

;etw"r(ing%(ill%4!;S4 !$P%(ill%4 irewall%(ill%.

7ee( 7ee( *'

Te#hni#aladvi%"r

u%t"mer%ervi#e4devel"pimplement4pe"ple %(ill%

Supp"rt %(ill%.Te#hni#al S(illandAwarene%%4Analyti#al4"mmuni#ati"n

7ee( 7ee( *'

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!. TC,ICA3P-OC**

!.1 MT,OD*ADTOO3*

Alpha Omega IT have vari"u% meth"d% and t""l% whi#h will be u%ed during thedevel"pment and implementati"n " the pr",e#t. /eth"d% #an be deined a% a %et" guideline% t" help give the pr",e#t a %en%e " dire#ti"n when devel"ping andde%igning the pr",e#t. Thi% help% en%ure a better pr",e#t whi#h ulil% the#u%t"mer% re9uirement% t" a higher %tandard.

The main meth"d"l"gy that we are u%ing in thi% pr",e#t i% the 7aterallmeth"d"l"gy. Thi% i% a very %y%temati# appr"a#h where re9uirement% aregathered in the planning %tage4 the %y%tem i% then de%igned and inallyimplemented.

T""l% and te#hni9ue% will be u%ed t" help in a way t" be#"me m"re ei#ient andee#tive in a##"mpli%hing the de%ign and implementati"n " the new -a%t#"a%t"ntra#ting netw"r(. )el"w i% a #"mprehen%ive li%t " meth"d% and t""l% that willta(e pla#e during the pr",e#t lie #y#le.

*.. /eth"d%

T""l% !e%#ripti"n B 7hat it i% u%ed "rInterview The pr",e#t %p"n%"r

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#lient%.

Pr"du#t Review% )y reviewing pr"du#t% "n the mar(et it all"w% AlphaOmega IT t" re%ear#h and #h""%e the be%t p"%%iblepr"du#t% "r the #urrent pr",e#t.

!.1.1 Methos Cont@

T""l% !e%#ripti"n B 7hat it i% u%ed "ru%t"mer Intera#ti"n "mmuni#ate and #"lle#t in"rmati"n r"m the u%er%

"r parti#ipant% " the new %y%tem thu% all"w% b"th t"beneit r"m it4 by all"wing u% t" ix "ther i%%ue% andhelp devel"p a better %y%tem "r the u%er%.

Pr",e#t #"ntingen#yplanning

Thi% meth"d #an be be%t de%#ribed a% planning "rany un"r%een ault% "r di%turban#e% that may "##urduring the pr",e#t lie #y#le. "ntingen#y planning i%undamental in a pr",e#t when the "utput #ann"t bet"tally a%%ured. At Alpha Omega% nature thi% meth"d

i% #"ntinually wat#hed. "ntingen#y planning i%ab"ut preparing all6ba#( a#ti"n% i emergen#ie% "rault% "##ur.

*..2 T""l%

T""l% !e%#ripti"n B 7hat it i% u%ed "r?antt hart A ?antt #hart i% a t""l whi#h all"w% pr",e#t timeline%

t" be di%played and ba%ed up"n. It give% the team anidea " what ta%(% are due "n a parti#ular date. It

di%play% all ta%(% re9uired t" be per"rmed al"ngwith a %tart and ini%h date. Thi% neatly all"w% pr",e#tmanagement t" be ba%elined4 m"nit"red andd"#umented.

/eeting Agenda% and/inute%

/eeting agenda% and minute% d"#umentati"n i% at""l u%ed t" all"w all member% " pr",e#t %ta and"rgani%ati"n management t" be given deadline% andexpe#tan#ie% " when vari"u% deliverable% will be%ubmitted. It help% the team manage and "rgani%ethe %tatu% " the pr",e#t4 "rgani%e and t" #""rdinateta%(%.

Te%ting and -valuati"n T""l% whi#h all"w y"u t" te%t the %y%tem "rper"rman#e and ault%. ault% #an be re%"lvedbe"re inal relea%e " the %y%tem i% handed "ver a%well a% pr"viding a l"g whi#h #an be u%ed in de#idingmaintenan#e %trategie%.

)y implementing all the%e meth"d% and t""l% within the pr",e#t4 a greater inputand "utput t" the "verall pr",e#t will re%ult. T""l% "verall enhan#e #"mmuni#ati"n4"rgani%ati"n and management abilitie%. There"re the 9uality " thed"#umentati"n and inal pr",e#t will be greater.

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!.2 P-O9CT*0PPO-T:0CTIO*

Pr",e#t %upp"rt un#ti"n% are pr"#e%%e% and un#ti"n% u%ed t" %upp"rt the pr"du#tduring devel"pment and inali%ati"n. Pr",e#t %upp"rt un#ti"n% rev"lve primarilyar"und tw" a%pe#t%4 m"nit"ring and #"ntr"lling whi#h have been #"vered in a

previ"u% %e#ti"n.

One un#ti"n " the pr",e#t %upp"rt "r -a%t#"a%t "ntra#ting i% te%ting. Te%tinginitially begin% during the implementati"n pha%e and i% #"ntinually beingper"rmed thr"ugh"ut regular maintenan#e. The aim " te%ting i% t" en%ure %h"rtterm "b,e#tive% and l"ng term %trategi# g"al% are being met4 9uality i% beingmaintained and pr"blem% "und and re%"lved. A te%ting plan will be #reated andupdated thr"ugh the de%ign and implementati"n pha%e%. Te%ting will be#"ndu#ted "n b"th hardware and %"tware u%ing te%ting meth"d% %u#h a% betate%t%4 burn in%4 pil"t te%ting and ben#hmar(ing re%ult%.

An"ther un#ti"n i% #"nigurati"n #"ntr"l that i% #arried "ut thr"ugh"ut the pr",e#t4e%pe#ially during the implementati"n pha%e. )r"ad d"#umentati"n will be #reated

"r the new %y%tem admini%trat"r " -a%t#"a%t "ntra#ting "utlining the #urrent#"nigurati"n " the %y%tem. On#e it i% #"mpleted and %igned " the "pp"rtunityexi%t% "r Alpha Omega %ta t" pr"vide an "verview " te#hni#al a%pe#t% " thenew netw"r( t" the Sy%tem Admini%trat"r.

+uality a%%uran#e i% a un#ti"n whi#h ta(e% pla#e "ver the durati"n " the pr",e#t.It inv"lve% all team member% thr"ugh the w"r( they are #arrying "ut but the inal%ign " "n (ey 9uality deliverable% i% d"ne by the +uality A%%uran#e manager.

The (ey #"mp"nent% " %u##e%%ul te%ting4 #"nigurati"n and 9uality a%%uran#eare:

Pr"per pr"#edure% in pla#e whi#h are "ll"wed by %ta

!"#umentati"n and evaluati"n% "n the %y%tem are re#"rded and iledappr"priately

-i#ient te%ter% in#luding b"th pr",e#t %ta and u%er% " %y%tem

&. 'O-7PAC7A;*) *C,D03AD+0D;T

&.1 'O-7PAC7A;*

The pr",e#t i% divided int" eight (ey 7"r( Pa#(age%. All 7"r( Pa#(age% are

e%%entially interdependent. The (ey w"r( pa#(age% are identiied a% "ll"w%

'or(Pac(ages

ID

'or( Pac(agesDue Date

'or( Pac(agesDescription

06/ar6200@ Pr",e#t Start6up2 0*6/ay6200@ Pr",e#t /anagement' 6un6200@ Sy%tem Analy%i%& 06Sep6200@ Sy%tem !e%ign* 2&6;"v6200@ Sy%tem !evel"pment 36/ay62003 Sy%tem Implementati"n1 026un62003 Pr",e#t -valuati"n

@ 6un62003 Pr",e#t -nd

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The diagram on the following page illustrates the detailed hierarchy of the Work BreakdownStructure for the Eastcoast Wireless Network Project

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Figure 5!" Work Breakdown Structure diagram

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&.2 DPDCI*

The following diagram defines dependencies amongst the project#s work packages"

&." -*O0-C-80I-MT*

The diagram bel"w %pe#iie% the %ta re9uired t" #"mplete the pr",e#t in the timerame all"#ated.

Project Members Members -oles

Stuart Alexander Pr",e#t 8eader4+uality A%%uran#e "6"rdinat"r4Standard% "6"rdinat"r

erey !agher 8ead !e%igner4!eputy 8eader

8axmi

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&.4 +0D;TAD-*O0-CA33OCATIO

The budget brea(d"wn i% %ummariFed a% "ll"w%. Thi% igure d"e% n"t in#lude"ng"ing #"%t%.

Item otes Costs

Per%"nnel L'0Bh"urM00 h"ur% L@4000 6 L204000$ardware L*4000 6 L2*4000S"tware L04000 6 L204000;etw"r( devi#e% L4000 > L24000

T"tal L&&4000 6 L14000

&.! *C,D03

The li%t bel"w %ummariFe% the #riti#al path " the pr",e#t S#hedule.

MajorPhase

*tartingDate

ningDate

Milestones

Pr",e#t Start6up 6eb6200@ 06/ar6200@Appr"ve Pr",e#t hart

Pr",e#t /anagement 06/ar6200@ 26/ay6200@ Appr"ve Pr",e#t/anagement plan

Appr"ve ea%ibilityRep"rt

Sy%tem Analy%i% 26/ay6200@ 2'6un6200@ Appr"ve Re9uirement

Spe#ii#ati"n Rep"rt

Sy%tem !e%ign 26ul6200@ 06Sep6200@ Appr"ve !e%ign Rep"rt

Sy%tem !evel"pment 06Sep6200@ 2&6;"v6200@ !evel"p and #"mpletePr"t"type

Appr"ve Te%ting Plan

Sy%temImplementati"n

036eb62003 06un62003 Implementati"n"mplete

Pr",e#t -valuati"n 06un62003 0*6un62003 Pr",e#t -valuati"n"mplete

Pr",e#t -nd 0@6un62003 36un62003 Pr",e#t "mplete Sign6"

The detailed project schedule is pro$ided in the %antt chartat &ppendi' (

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#. ,0MA-*O0-C*

$uman Re%"ur#e% i% a undamental a%pe#t "r Alpha Omega IT with"ut it there willbe n" pr",e#t4 it pr"vide% b"th %taing and bring% %(ill t" the devel"pment " the

pr",e#t. In the pr",e#t Alpha Omega IT i% devel"ping "r -a%t "a%t #"ntra#ting theteam #"n%i%t " ive highly 9ualiied member%. Rea%"n% why $uman Re%"ur#e% aree%%ential are t" maximiFe the return "n inve%tment r"m the "rganiFati"nN% human#apital and minimiFe inan#ial ri%(.

#.1 *7I33*A****MT

Objecti5e eee 7*A

(no=lege) s(ill) abilit/B

*ource 8uantit

/-esearch >Planning

Implementati"n "6"rdinat"r 8axmi

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s Sy%tem Admini%trat"r 6!ipl"ma

Title +uality A%%uran#e "6"rdinat"r4Standard% "6"rdinat"r

'or( perience

ational Team leaer TelstraBHey Re%p"n%ibilitie%

/anage a team " "ver 10 %ta

/anage high %everity #a%e%

A%%i%t all %ta with all management pr"blem%

)eing able t" #"mmuni#ate and #"n%ult with #lient%

/eeting high demand% r"m #u%t"mer% and meeting %ervi#e levelagreement%

Re#eive #all% "n #"verage 2& h"ur% i any empl"yee% are having dii#ultie%.

Mr 9effre/ Dagher

8ualifications

IT

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Mr 3ami 9oshi

8ualifications

)a#hel"r " S#ien#e

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all"ut %ervi#e% t" third partie% a% re9uired 6 hardware4 vend"r% et#.

#." O-;AI*ATIOC,A-T

Our "rgani%ati"n #hart i% di%played ab"ve in the %e#ti"n 2.2 Organi%ati"nal)"undarie% and Intera#e%. The diagram di%play% hierar#hal #hart in whi#h thepr",e#t l"w%4 "ll"wed by member% " Alpha Omega IT al"ng with a%%igned r"le%.

#.4 OT,-DD-*O0-C*

1.&. 7"r( )rea(d"wn Stru#ture Ver 2.0 6 23 6 Alpha Omega IT

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maintenan#e. urther u%er training #an be #"ndu#ted by the Sy%tem Admini%trat"r4Alpha Omega IT "r a third party.

1.&.' 7"r( l"w hart

7"r( l"w #hart i% an"ther t""l u%ed by Alpha Omega IT t" aid in #"mpleti"n " thepr",e#t. It pr"vide% a detailed "verview " the a#tivitie% a%%"#iated with managingthe lie#y#le and i% generally u%ed with m"%t pr"#e%%e% #"ndu#ted. It manage% apr"blem thr"ugh t" the p"int " %"luti"n4 give% y"u alternative% and a %en%e "dire#ti"n in inding an an%wer.

#.! COMM0ICATIO*P3A

1.*. "mmuni#ati"n !etail%

The "ll"wing igure #"ntain% the #"nta#t in"rmati"n "r ea#h " the per%"nal "rpr",e#t member% in whi#h are inv"lved within the pr",e#t4 in#luding b"th email andph"ne number%:

ContactPerson

Contact Details

StuartAlexandererey !agher8ax "%hihri%tine Kh"u

/ar( Odrl,in/aria

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/inute% and %tatu% rep"rt% are reviewed and di%#u%%ed "n a wee(ly ba%i% by thepr",e#t leader " Alpha Omega IT in the wee(ly meeting held "n /"nday at the St?e"rge "llege " Tae. Team member% pr"vide %tatu% update% "n h"w ta%(% arepr"#eeding and any i%%ue% rai%ed. The next wee(% w"r(li%t i% then ad,u%ted ba%ed"n thi% in"rmati"n. /inute% are ta(en by the re#"rding %e#retary and %t"red in the

pr",e#t netw"r( drive. /"nthly %tatu% rep"rt% are pr"vided t" /aria t" (eep herabrea%t " the pr"gre%% " the pr",e#t.

Pr",e#t /anagement Plan > Ver 2.0 6 ' 6 Alpha Omega IT

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. +I+3IO;-AP,

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Pr",e#t /anagement Plan > Ver 2.0 6 '2 6 Alpha Omega IT