Project Management: Methods for Success in Changing Environments L e a d i n g C h a n g e T h r o u g h C o l l a b o r a t i o n
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Project Management: Methods for Success in Changing
Environments
L e a d i n g C h a n g e T h r o u g h C o l l a b o r a t i o n
Pollyanna PixtonFounding Partner, Accelinnova
President, Evolutionary SystemsDirector, Institute of Collaborative Leadership
L e a d i n g C h a n g e T h r o u g h C o l l a b o r a t i o n
Project Leadership Challenges
Leadership Challenges
“It’s no longer enough to respond to change;
today organizations must lead change or be left behind.”
- Pollyanna Pixton
Leadership Challenges
Get more done by doing less Lead change and embrace change Deliver the Right product Meet customer’s changing needs Deliver to rapidly moving market windows Innovate on both sides of your business
model
Leadership Challenges
“The way you will thrive in this environment is by innovating – innovating in technologies, innovating strategies, innovating business models.”
- IBM CEO Samuel J. Palmisano
[ BusinessWeek, April 24, 2006 ]
Project Statistics
0 10 20 30 40 50 60
Failed
Challenged
Succesful
20061996
Standish Group Study, reported by CEO Jim Johnson, CIO.com, ‘How to Spot a Failing Project’
Features and Functions
Never Used 45%
Rarely Used 19%
Sometimes 16%
Often 13%Always 7%
Always or Often Used: 20%
Never or Rarely Used: 64%
Standish Group Study, reported by CEO Jim Johnson, XP2002
Deliver business value
Increase productivity Lead change and
embrace change Innovate
Agile Leaders Must…
How Do We Lead Agile?
Leadership Models
Agile Leadership: Embraces or
creates change Collaborates and
gives ownership Influential Fosters new ideas
Non-Agile: Controls or responds
to change Authoritarian with
leader deciding Bureaucratic Knows the answers
Leadership Models
StrategyStrategy
CollaborationCollaboration
Project GovernanceProject Governance
Bu
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Leadership Models
StrategyStrategy
CollaborationCollaboration
Project GovernanceProject Governance
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Purpose Based AlignmentEveryone inline with company goals
Strategic Development
Mission Vision Values
Strategic Intent ~ Strategy ~ Purpose
Long-Range Goals
Annual Objectives
Action Plans (what, who, when)
Individual Business ObjectivesTac
tica
lS
trat
egic
SCO / 5Q
Start Here
Purpose-Based Alignment
MarketDifferentiating
High
Low
Mission CriticalLow High
Innovate
Achieve andMaintain ParityWho Cares?
Do We Take This On?
- Niel Nickolaisen Model
Tools for Strategic Plans
The Five Questions:1. Whom do we serve and what do they want and
need most?
2. What services do we provide to help them?
3. How do we know we’re doing a good job?
4. What is the best way to provide these services?
5. How should we organize to deliver these services?
Leadership Models
StrategyStrategy
CollaborationCollaboration
Project GovernanceProject Governance
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Projects
Why Projects Are Different
Balancing Project PortfoliosDoing the Right Things Right
Project Differences
Project Complexity
Un
cer
tain
ty
Simple, young projects. Need agilityTight Teams
Skunks
DogsDogs
Complex, mature marketNeed defined interfaces
Cows
BullsAgility to handle uncertaintyProcess definition to cope
with complexity
laissez faire
Colts
Low
Low
High
High
- Todd Little Model
Partitioning
Dog Project
Cow Project
Colt Project
Bull Program
Remember: Loose Coupling and Strong Cohesion
Leadership Models
StrategyStrategy
CollaborationCollaboration
Project GovernanceProject Governance
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Collaboration
Project Management
Maintaining Project Focus
None of us are as smart as all of us. – Japanese Proverb
Implement and Review
Unleashing Innovation
The answers are in your organization.
Leading Agile
Collaboration Model Collaboration Process
Unleashing Innovation
Collaboration Model
Collaboration Model
Collaboration Model
Create an Open Environment
Collaboration Model
Convene the Right People From the Entire Enterprise!
Customers
Marketing
Sales
Finance
Technology
Manufacturing
Stakeholders
Collaboration Model
Foster
Creativity &
Innovation
via
Collaboration Process
Collaboration Model
Stand back,
Let
Them
Work.
Unleashing Innovation
Collaboration Process
Collaboration Process
Collaboration Process
1. Agree to:
Goals
Objectives
Purpose
Collaboration Process
2. Brainstorm
3. Group
4. Prioritize
Based on Business Value
Collaboration Process
5. Individuals
Volunteer
For What
And
By When
Lead Agile ThroughCollaborative Leadership
Collaborative Leadership
The
Right
People
The Right People
Hire and promote: First on the basis of integrity
Second, motivation
Third, capacity
Fourth, understanding
Fifth, knowledge
Last and least, experience
- Dee Hock, CEO Emeritus VISA International
The Right People
Authenticity
Attitude
Intelligence
Talent
The Right People
Passionate About
Best At
Organizational Fit All team members operate
within the intersection
Collaborative Leadership
Trust First!
Collaborative Leadership
They tell you
what needs
to happen
for success
and results.
Collaborative Leadership
Step Aside,
Let
Them
Work!
Project Management
Quality Management
Don’t Abdicate
Leadership
to Agile Processes.
Collaborative Leadership
Leadership ‘Tipping Point’: When to lead When to step back
Where is your ‘Tipping Point’? How can you step up and still be
collaborative?
Project Management
Remove Obstacles
Remove ObstaclesLeadership Tips
Leadership Tips
Ricardo Semler, CEO of Semco, believes that all people desire to achieve excellence and that autocracy dampens people’s creativity and motivation.
- The Seven-Day Weekend
Leadership Tips
Influence Not Authority
Leadership Tips
Keep
the
Purpose
Alive
Leadership Tips
Everyone
Sees the
Big Picture.
Total
Transparency.
Leadership Tips
Fix
Processes
Not
People
Leadership Tips
No Such Thing
As
‘Constructive
Criticism’
Leadership Tips
Feedback
That Honors the Relationship
Leadership Tips
Fail Early – Fail Fast!
Project Management
Focus, Communication, and Expectation Management
Communication
Communication
CollaborativeCommunication
Teams CollaborateOn All Decisions AndSolutions
Communication
“Organizations change in the directionin which they inquire.”
Inquire.
Question.
Listen.
Leadership Tips
Free Team to Question, Analyze and Investigate
Leadership Tips
The Opposite of Control is Discovery
Create a place where people want to be not have to be
Make sure everyone has what they need to succeed.
Great Leadership
Project Management
Change ManagementEnd of the IterationLeadership Tips
“It is a bad plan that admits to no modifications.”
-- Publius Syrus (ca. 42 BCE)
Project Leadership
Iteration Review
Leadership Role: Run Business Value
Model Revisit Backlog,
Prioritize Based onBusiness Value
Iteration Review
Ask the Questions: Update definition of ‘done’ based on
business value, if required? Is the project done? Need to add new features? Add to the
best-fit iteration Team plans and starts the next iteration
Leadership Models
StrategyStrategy
CollaborationCollaboration
Project GovernanceProject Governance
Bu
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Em
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Em
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DefinitionsBusiness Value ModelsGet More Done by Doing Less
Business Value Models
Value Model
Considerations
Purpose
Business Value
Costs
Benefits
- Kent McDonald Model
Real Options
- Chris Matts Model
Project Management
How Do We Deliver?
Project Leadership Summary
Leadership Models
StrategyStrategy
CollaborationCollaboration
Project GovernanceProject Governance
Bu
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Valu
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Valu
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Summary
Collaborate to: Focus on Strategic Alignment: Identify your
Decision Filters Deliver the Right product Right: Balance
your portfolios Create Business Value: Build models and
exercise them as inputs change
Project Management
Risk Management
How can we build trust?
Your Questions?
Agile Leadership
References
The Seven-Day Weekend, Ricardo Semler
Good to Great: Why Some Companies Make the
Orbiting the Giant Hairball: A Corporate Fool's Guide to Surviving with Grace, Gordon MacKenzie
Organizing Genius, The Secrets of Creative Collaboration, Warren Bennis
Contact
Pollyanna Pixton: www.accelinnova.com www.evolutionarysystems.net www.collaborativeleadership.com +1 . 801 . 209 . 0195 [email protected]
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