Project Management Key Concepts “In the Business World, everyone is paid in two coins: Cash and Experience. Take the experience first; the cash will come.

Project Management Key Concepts

“In the Business World, everyone is paid in two coins: Cash and Experience. Take the experience first; the

cash will come later” Harolds Geneen ITT CEO

Why Project Management?

Benefits of Project Management

• Improves Customer Relationships• Lowers Cost of Projects• Improves the Quality of Projects• Improves the Delivery Schedule of Projects

What is a Project?

What You Should Do First

• Get Organized• Solicit Support• Identify “Go To” People• Set Expectations• Meet with Stakeholders

Project Management Process Groups

• Initiating• Planning• Executing• Monitoring and Controlling• Closing

Project Charter

• Why is a Project Charter Important?• Who should Write a Project Charter?• When should the Project Charter be

Developed?

Project Charter for Summerville Police

Project Title: Improving the Overall Physical Fitness of the Officers of the Summerville Police DepartmentProject Start Date: May 18, 2012 Project End Date: December 30, 2012Budget Information: The city of Summerville has allocated $28,495 for this project. Approximately 68% of these costs will be for personnel, while the other percent will be for equipment, supplies and consultants.Project Manager: George Watts (440) 320-4110 [email protected]

Project Charter for Summerville Police

• Project Objective:– Develop a fitness center that will:• Support regular exercise by Officers• Keep officers fit for duty• Decrease muscular-skeletal problems (40%)• Decrease cardiovascular incidences (20%)• Increase return to duty rate (10%)

Project Milestones:

Approval of Project Charter May 19, 2012Hold Project Kick-Off Meeting May 21, 2012Develop Project Plan May 31, 2012Verify & Valid User Requirements June 5, 2012Renovate Physical Location August 30, 2012Procure Equipment September 30, 2012Office Fitness Evaluations October 10, 2012Train Officers on Equipment November 1, 2012Ribbon Cutting December 1, 2012Project Lessons Learned Report December 30, 2012

Success Criteria: The project will be successful if Summerville Police reduces the amount of sick time related to cardiovascular incidences by 20 percent, muscular-skeletal incidents by 40 percent, and lower the average resting pulse of unfit employees by 5 beats per minute during the second full year of the project.

Approach1. Officers will receive a physical exam

2. Renovate basement of the Police Department as a workout room

3. Purchase fitness equipment

4. Train Officers

5. Open for business

Roles and Responsibilities:

Name and Signature Role Position Contact Information

Lieutenant Stone Project Director Officer [email protected]

Dr. Farron Updike Consulting Physiologist Physiologist [email protected]

Dr. N. Cruncher Evaluation Consultant Professor of Statistics [email protected]

Summerville City Council Funding City Council [email protected]

Friends of the Summerville Police Department Funding Community Members Will add as they provide supportComments: City Council voted 4 out of 5 to approve this project. The Police Chief stated this “will improve the condition of his force and aid in public safety”. The head of the police union stated “this is a good benefit for my members – I would like to thank city council”. In a public meeting 98% of the comments were positive.

Project Kick-Off Meeting

• Why is it Needed?• What are our Goals for the Meeting?• What Results do we want to Achieve?

Improving the Overall Physical Fitness of the Officers of the Summerville Police Department MeetingDate May 21, 2012

Meeting Objective: Get the project off to a good start by introducing key stakeholders, reviewing project goals, and discussing future plans Agenda:Introductions of attendeesBackground of projectReview of project-related documents (i.e. business case, project charter)Discussion of project organizational structureDiscussion of project scope, time, and cost goalsDiscussion of other important topicsList of action items from meeting

Project Kick-Off Meeting

ACTION ITEM ASSIGNED TO DUE Date1.2.3.

Date and time of next meeting:

Project Team Skills Building

• Leadership on Hard Issues• Communicate more than less• Understand Project Scope• Weekly “Short” Status Meeting• Open Door Policy • Help Solve Problems – Mentoring

Pitfalls

• General Business Requirements• Scope Creep• Trying to do a Project on the Cheap• New Process or Technology• Conflicts (Good/Bad)

Questions?• Your turn!

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