Project Management FundamentalsSeries Conducting Meetings with Virtual Teams
Project Management Fundamentals Series
Conducting Meetings with Virtual Teams
© 2015 Core Performance Concepts Inc.
Things to Know…
All participants will be on mute.
Questions are welcome.
Use the question box to ask questions.
PM training is valid for 1 PDU
Must be in attendance
PDU certificate sent by the end of the week
© 2015 Core Performance Concepts Inc.
Moderator
Denise Rodriguez
Project Insight
Marketing
www.projectinsight.net
Diane C. Altwies, MBA, PMP
CEO, Core Performance Concepts Inc.
Training in project management,
PMP® and CAPM® certification, leadership,
business analysis, agile and six sigma
www.coreperformanceconcepts.com
Presenter
®
®
PMP® and CAPM® are registered trademarks of the Project Management Institute
© 2014 Core Performance Concepts Inc. & Patty Malone
Presenter
Janice Y. Preston, MBA, CPA, PMP
COO, Core Performance Concepts Inc.
Training in project management,
PMP® and CAPM® certification, leadership,
business analysis, agile and six sigma
www.coreperformanceconcepts.com
®
®
PMP® and CAPM® are registered trademarks of the Project Management Institute
© 2014 Core Performance Concepts Inc. & Patty Malone
© 2015 Core Performance Concepts Inc.
Goals of the Fundamentals Series
Deepen your understanding of fundamental project
management concepts
Identify tools and techniques that can be implemented to
manage projects more effectively
Discover practical applications for your existing projects
Use project management software more effectively
© 2015 Core Performance Concepts Inc.
Objectives of This Webinar
At the end of this webinar, you will be able to:
� Build strong relationships with virtual teams
� Conduct effective meetings both F2F & virtually
� Increase engagement during meetings
© 2015 Core Performance Concepts Inc.
Presenter
Patty Malone, PhD
Speaker, Trainer, Professor, Author
(949) 200-9064
www.drpattymalone.com
facebook.com/drpattymalone
“Communicate Clearly. Get Results”
© 2015 Core Performance Concepts Inc.
Poll: Virtual Meetings
What is YOUR biggest issue in facilitating virtual
meetings?
� Participants are multi-tasking or zoning out
� Topics discussed are not on the agenda
� Different cultures and languages
� Attendees don’t understand why they are attending
© 2015 Core Performance Concepts Inc.
F2F & Remote Meetings
Does everyone need to be there?
Focus on:
� Task and communication
processes
� Build relationships
© 2015 Core Performance Concepts Inc.
Effective Meetings
Clear agenda: keeps on task and on time
Outcome driven
Use good interpersonal communication skills
� Address issues, not personalities
� Watch non-verbals
� Don’t get defensive
© 2015 Core Performance Concepts Inc.
Effective Meetings
Praise participants: recognize contributions
End meeting on a high note
Ask what worked well, what didn’t?
Develop ground rules or guidelines
© 2015 Core Performance Concepts Inc.
Remote Meetings: Problem Areas
Everything is magnified
People skills vital
Communication more difficult
Lack of social infrastructure
Multi-tasking: attention span?
© 2015 Core Performance Concepts Inc.
Meeting Multi-Tasking Statistics
Multi-task 70%
Side conversations 72%
Checking email 64%
Zoning out 54%
Checking sports scores 51%
Leaving room 41%
© 2015 Core Performance Concepts Inc.
Increase Engagement in Meetings
Be aware of attention span
Interactive, break it up, re-engage
� Questions, brainstorming, mini activities
� Using polling features and collaborative tools
Ask for individual input from group
Label emotions
Explain pauses
© 2015 Core Performance Concepts Inc.
Increase Engagement in Meetings
Acknowledge & show appreciation
Listen
Be aware of dangers of misperceptions and
miscommunication
Be responsible for your own engagement &
participation
Engage
Communicate
Listen
© 2015 Core Performance Concepts Inc.
Building Virtual Relationships
What is the most important
driver for success on virtual
teams?
� TRUST
What are behaviors associated
with building trust & breaking
trust on virtual teams?
© 2015 Core Performance Concepts Inc.
Building Trust in Virtual Relationships
Starts with you: give trust to get trust
Lack of communication & interaction erodes trust
Be accessible
Respond quickly
Replicate F2F communication as close as you can
© 2015 Core Performance Concepts Inc.
Building Trust in Virtual Relationships
Eliminating blaming: Give others benefit of doubt
Give credit & promote your team to others
Be honest & admit mistakes
Follow through: do what you say
Ask their opinions and incorporate them
© 2015 Core Performance Concepts Inc.
Building Trust & Relationships
Lead by example & be consistent
Watch alienating language
Open information sharing
Develop shared accountability system
Rotational leadership
Help build camaraderie
© 2015 Core Performance Concepts Inc.
Building Trust & Relationships
Regular one-on-ones
Determine preference for
method of communication
“The best way to communicate with me is…”
© 2015 Core Performance Concepts Inc.
Building Trust & Relationships
Do remote team members know each others’ personalities, work
styles and priorities?
Team Work Style Priorities
© 2015 Core Performance Concepts Inc.
Building Trust & Relationships
Invest time to develop personal relationships
Build in time in meetings at beginning or end
Distance celebrations
Virtual happy hours, lunch, coffee
© 2015 Core Performance Concepts Inc.
Successful Virtual Teams
Focus on building relationships and community
Create climate of trust
Communicate clearly & meaningfully with each other
Internalize team/company mission
Recognize interdependence to achieve objectives
Positive attitude
© 2015 Core Performance Concepts Inc.
Special Offer
*FREE audio digital download
“Communicate Clearly Improve
Your Bottom Line: Communication
Tips”
Visit: www.drpattymalone.com
© 2015 Core Performance Concepts Inc.
Compare Yourself to Your Peers
Want to know how you measure up to
others in project management?
� Use the link distributed to all participants
on Monday following the session to
answer 10 questions about today’s topic.
� Receive a summary of responses so that
you can compare yourself to your peers.
© 2015 Core Performance Concepts Inc.
Special Promotion
Continue improving your project management
skills. Core Performance Concepts offers a
10% discount on their online courses for
anyone attending the webinar.
Check them out today!
http://clicky.me/cpc-pm
© 2015 Core Performance Concepts Inc.
Earn PDUs
You will automatically receive your PDUs certificate via email after the webinar
For further questions: [email protected]
Earn 1 PDU for each webinar session attended
To register your PDUs go to www.pmi.org and login as a member of PMI to record continuing
education
Select Category B – Continuing Education
� Input start and end dates
� Hours completed: 1
� Provider name: Core Performance Concepts Inc.
� Phone number: 949-859-7004
� URL: www.coreperformanceconcepts.com
� Email address: [email protected]
© 2015 Core Performance Concepts Inc.
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© 2015 Core Performance Concepts Inc.
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© 2015 Core Performance Concepts Inc.
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© 2015 Core Performance Concepts Inc.
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