Project Management at Cisco Systems-2

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Project Management at Cisco Jose Solorio, Ben Rus, Ali Ataei

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Background

Cisco

Project Management

Career Paths

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[email protected]

•  Project Manager 2.5 Years Project Management Experience

Software Development User Centered Design

•  Certifications

Certified In Progress

In Progress Certified

•  UCSC Alumn Information Systems Management, B.S., 2008 Former Information Systems Management Association – ISMA – Officer

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[email protected]

•  Project Manager/Scrum Master 1.5 Years of Project Management Experience

•  Certifications

Certified

In Progress

•  UCSC Alumni Information Systems Management, B.S., 2009 Information Systems Management Association – ISMA – Admin

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[email protected]

•  Experience Project Manager - Cisco

1.5 Years Project Management Experience

Started as Project Management Intern

•  Education Information Systems Management, B.S., 2009 - UCSC

Focus on Software Development and Network Administration Former Member of ISMA

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When customers think of Cisco, they think of a company that brings people together by removing the barriers to communication. By connecting people Cisco can transform our lives, making us more productive, engaged, and powerful.

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Enterprise Small Business

Home

Routers

Switches

Security

Supporting Software

Voice Systems

TelePresence

WebEX

Cius

Home Networking

Flip Video

ūmi

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Routers

Switches

Security

Supporting Software

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Voice Systems

TelePresence

WebEx

Cius

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Home Networking

Flip Video

ūmi

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Our Team

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•  Security Specializing in security based applications and intelligence sold to internal and external customers and partners.

•  Analytics Specializing in extracting useful information out of raw data and turning it into business intelligence.

•  Visualization Works across Cisco to help develop and deliver a standards-based, consistent user experience.

•  Supporting Groups: PMO QA Infrastructure

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•  A project is a temporary endeavor undertaken to create a unique product, service, or result.

•  A project is finite (a definite beginning and end)

•  There are typically 3 main constraints and risks for any given project Scope, Time, Budget

Source: Project Management Body of Knowledge 4th Edition, PMI

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•  Project management is a set of principles, practices, and techniques applied to lead project from start to finish while managing the project's resources and controlling the risks and constraints.

•  Different methodologies Traditional (Waterfall) Agile (Iterative)

•  No methodology is better than all

Project Management Body of Knowledge (PMBOK) 4th Edition, Project Management Institute

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•  Micro-Level Manager

•  Responsible for monitoring the tasks of a project from start to finish

•  Fully accountable for success or failure of a project

•  Macro-Level Manager

•  Responsible for managing a collection of projects that form a program

•  Set overall direction for teams and future projects they will work on

•  Engineering Manager

•  Responsible for ensuring the product requirements are satisfied

•  Technical leads, former engineers, directors

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Project 1 Project 2 Project 3

Project Manager

Product Manager Program Managers

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Applying Project Management: Using Traditional (Waterfall) Methodology

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Source: Cisco Product Development Methodology (CPDM), GEM Version II

Conceptualization Planning Development Validate Launch Sustain End of Life

Concept Commit

Execute Commit

General Availability

Conceptualization

Planning

Development

Validation

Deployment

Maintenance

Execution

Readiness Review

End of Life

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Concept Commit

•  Define Project and obtain authorization to start the project

•  Define Scope and commit initial financial resources

•  Identify Stakeholders

•  Outcome: Project is officially authorized.

Conceptualization

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Concept Commit

Execute Commit

Planning

•  Establish scope of project

•  Define and refine objectives

•  Develop a course of action required to attain objective(s)

•  Explore all aspects of the scope, time, costs, quality, communication, and risks.

Conceptualization

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Conceptualization Planning Development Validate Launch Sustain End of Life

Concept Commit

Execute Commit

Planning

Development

•  Complete the work defined in the project plan

•  Coordinate people and resources •  Direct and manage the project team •  QA Testing •  Readiness Review

Validation

Readiness Review

Conceptualization

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Source: Cisco Product Development Methodology (CPDM), GEM Version II

Concept Commit

Execute Commit

General Availability

Planning

Development

Validation

Deployment

Maintenance

Execution

Readiness Review

End of Life

Conceptualization

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Scenario: You have been assigned to manage the development of a new word processing application

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Defects Discovered

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All defects fixed All requirements met

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External Release 1.0

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Traditional: Once you complete a phase, you never repeat it.

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Applying Project Management: Using Agile (Iterative) Methodology

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Release 0.1

Release 0.5

Release 1.0

Sprint Planning

Sprint Work

Sprint Review Sprint Retrospective

Update Product Backlog

1 2 3 1 2 3 1 2 3

Iteration X

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Release 0.1

Sprint Planning

1

Iteration 1

Common questions: What do you want this application to do?

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•  Write text

•  Save a File

•  Open a File

•  Insert a picture

•  Format text

•  Have a scroll bar

•  Close the application

•  Insert a hyperlink

•  Adjust the font

•  Find / Replace / Select

•  Check spelling

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•  Write Text

•  Have a scroll bar

•  Save a File

•  Open a File

•  Find / Replace / Select

•  Format text

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Close the application

Insert a hyperlink

Adjust the font

Check Spelling

Insert a picture

Write Text

Have a scroll bar

Save a file

Open a file

Find / Replace / Select

Format Text

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Release 0.1

Sprint Planning

Sprint Work

1

Iteration 1 Perform Testing

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The quick brown fox jumps over the…

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Release 0.1

Sprint Planning

Sprint Work

Sprint Review

1

Iteration 1

Perform a Demo

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The quick brown fox jumps over the…

Approved Product Manager

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•  Write Text

•  Have a scroll bar

•  Save a File

•  Open a File

•  Find / Replace / Select

•  Format text

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Release 0.1

Sprint Planning

Sprint Work

Sprint Review Sprint Retrospective

1

Iteration 1

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Release 0.1

Sprint Planning

Sprint Work

Sprint Review Sprint Retrospective

Update Product Backlog

1

Iteration 1

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Close the application

Insert a hyperlink

Adjust the font

Check Spelling

Insert a picture

Write Text

Have a scroll bar

Save a file

Open a file

Find / Replace / Select

Format Text

Insert a picture (Iteration 2)

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•  Write Text

•  Have a scroll bar

•  Save a File

•  Open a File

•  Insert a picture

•  Find / Replace / Select

•  Format text

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Release 0.1

Sprint Planning

1

Iteration 2

2

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Release 0.1

Sprint Planning

Sprint Work

1

Iteration 2

2

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The quick brown fox jumps over the…

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•  Write Text

•  Have a scroll bar

•  Save a File

•  Open a File

•  Insert a picture

•  Find / Replace / Select

•  Format text

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Release 0.1

Sprint Planning

Sprint Work

Sprint Review Sprint Retrospective

Update Product Backlog

1 2

Iteration 2

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Release 0.1

Sprint Planning

Sprint Work

Sprint Review Sprint Retrospective

Update Product Backlog

1 2 3

Iteration 3

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The quick brown fox jumps over the…

Approved Product Manager

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Release 0.1

Release 0.5

Sprint Planning

Sprint Work

Sprint Review Sprint Retrospective

Updated Product Backlog

1 2 3 1 2 3

Iteration X

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Release 0.1

Release 0.5

Release 1.0

Sprint Planning

Sprint Work

Sprint Review Sprint Retrospective

Updated Product Backlog

1 2 3 1 2 3 1 2 3

Iteration X

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External Release 1.0

Approved Product Manager

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Agile: You repeat the same cycle to get closer and closer to your final product

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• Sequential

• Linear

• Fixed Time / Costs / Scope

• Appropriate for predictable

projects

• Follows formal processes

• Infrequent or single releases

• Iterative

• Cyclical

• Adjusts to change

• Development focuses on

functionality

• Process allows flexibility

• New releases often

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CAPM PMI-RMP

Name Certified Associate

in Project Management

PMI – Risk Management Professional

Project Management Professional

Certified Scrum Master

Offered By

Discipline Traditional Traditional Traditional Agile

Education Associated Degree Bachelors Bachelors Associates Degree

Work Experience

1500 Hrs 3000 Hrs 4500 Hrs + 3 Yrs Pass Exam

Source: Project Management Institute (PMI) and Scrum Alliance

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•  Construction

•  Engineering

•  Quality Assurance

•  Industrial Design

•  High-Tech

•  Manufacturing

•  Visual Design

•  Pharmaceutical

•  Process Automation

Q & A