Audience Persona Profile Building
Audience PersonaProfile Building
Stressed SamanthaBACKGROUND:• Graduate law student at UF • Ranked top of her undergrad class
and has always excelled in her studies• Both of her parents are also lawyers
DEMOGRAPHICS:• Female • Age: 23-25• Financial aid/scholarship income:
$5,000• Urban
IDENTIFIERS:• Always stressing about school in the
library• Very confident and straight forward • Has a very tight schedule
GOALS:• Graduate from law school and work
for a successful law firm• Raise a family and be able to support
them financially
CHALLENGES:• Having enough time to get all her
work done and feel prepared for her classes
• Attending social events and making connections
HOW STARBUCKS HELPS:• Caffeine helps keep you awake on
long study nights • Starbucks is a social phenomenon• Easily accessible locations • Mobile pay app allows for quicker
coffee pick ups
Stressed Samantha
Stressed Samantha Quotes and Objections“I wish I had a way of hanging out with friends while studying.” “I don’t have
time in my
schedule to wait
in long lines.”
“The only thing that gets me through long study nights is a good cup of coffee.”
I’m on a tight budget and can’t afford to spend too much money on beverages
I don’t have time in my schedule to wait in long lines
I can make
coffee at home
and bring it
with me
SOCIAL MESSAGING• Stressed Samantha has the most presence on
the social media apps Twitter and Instagram • As president of many clubs, she is mostly
found tweeting about upcoming meetings, lectures, and guest visitors at the school of law
• She likes to post about her personal life on Instagram. She posts pictures of her studying in the library and out with friends at school and social functions.
Stressed Samanthasamantha-jones
samantha-jones it’s going be a long night!
MARKETING MESSAGING:• A quick solution to long study
nights. Starbucks coffee will help you stay awake. The mobile app will help minimize time spent in lines and our popular product and location can aid social and study time with friends.
ELEVATOR PITCH:• Starbucks will provide you with
quick, easy, and delicious pick me ups to not only get you through, but also help you enjoy your study journey with friends or on your own!
Stressed Samantha