Programme Tuesday 19 th July 2016 8.30 Registration Atrium 9.00 OPENING & WELCOMES Prof Graham Miller Prof Nigel Morgan 03MS01 9.15 KEYNOTE: The Development of theme parks in China. Prof Bao Jigang 03MS01 10.00 WORKSHOP: Managing your PhD This session will explore the role of the supervisor and to provide insights into the PhD viva voce examination. Prof David Airey 03MS01 11.00 Refreshment Break Atrium 11.20 CONFERENCE PAPERS SESSION 1 Emerging tourist behaviours Localism, communities & food sovereignty 32MS01 39MS02 32MS03, 81MS02, 33MS03 12.30 Networking Lunch Lakeside 13.30 CONFERENCE PAPERS SESSION 2 Organisational performances through knowledge and people management Research impact 32MS01, 39MS02, 32MS03 81MS02 14.40 Refreshment Break Atrium 15.00 CONFERENCE PAPERS SESSION 3 Innovation and technology Tourism promotion and competitiveness Social wellbeing and lifestyle motivations 32MS01 39MS02 32MS03 16.10 WORKSHOP: Writing your PhD Most effort and training for PhD students is devoted to research and the collection and analysis of data. The writing side of the project is often overlooked so students often struggle in this area. This workshop will investigate the challenges of writing with an emphasis on crafting a PhD which is a delight to read. Prof John Tribe 03MS01 17.15 Welcome Reception Lakeside 18.30 After dinner Guided walk & Evening in Guildford Follow your host to your selected local restaurant/pub Evening drinks and networking Guildford Three Pigeons 169 High Street Guilford
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Programme · Pierre Benckendorff ,Dr Caroline Scarles, Dr Brent Moyle 32MS01 39MS02 16.10 WORKSHOP SERIES G: A New Vision for Sustainable Tourism H: Wellbeing and Tourism: Adventures
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Programme
Tuesday 19th July 2016
8.30 Registration Atrium
9.00 OPENING & WELCOMES Prof Graham Miller Prof Nigel Morgan
03MS01
9.15
KEYNOTE: The Development of theme parks in China.
Prof Bao Jigang
03MS01
10.00
WORKSHOP: Managing your PhD
This session will explore the role of the supervisor and to provide insights into the PhD viva voce examination.
CONFERENCE PAPERS SESSION 2 Organisational performances through knowledge and people management Research impact
32MS01, 39MS02, 32MS03 81MS02
14.40 Refreshment Break Atrium
15.00
CONFERENCE PAPERS SESSION 3 Innovation and technology Tourism promotion and competitiveness Social wellbeing and lifestyle motivations
32MS01 39MS02 32MS03
16.10
WORKSHOP: Writing your PhD
Most effort and training for PhD students is devoted to research and the collection and analysis of data. The writing side of the project is often overlooked so students often struggle in this area. This workshop will investigate the challenges of writing with an emphasis on crafting a PhD which is a delight to read.
Prof John Tribe
03MS01
17.15 Welcome Reception Lakeside
18.30 After dinner
Guided walk & Evening in Guildford Follow your host to your selected local restaurant/pub Evening drinks and networking
Guildford
Three Pigeons 169 High Street Guilford
Wednesday 20th July 2016
8.30 Registration open Atrium
9.00 WELCOME Dr Caroline Scarles, Interim Head of School
03MS01
9.15 KEYNOTE: The benefits of interactions between NGOs and academics.
John Hilary
03MS01
10.00
KEYNOTE: Performance Indexes for Cities and Countries: Where research and practice collide.
13.30 CONFERENCE PAPERS SESSION 5 Destination marketing, social media and consumer behaviours Knowledge management and transfer
32MS01, 39MS02 32MS03, 81MS02 33MS03
14.40 Refreshment Break Atrium
15.00
WORKSHOP SERIES A: Water & Food Sovereignty B: Destination Futures
John Hilary, Dr Anita Eves Visiting Prof Roger Pride, Prof Nigel Morgan
32MS01 39MS02
16.10
WORKSHOP SERIES C: Tourism Education & Knowledge Production D: The Innovation Journey
Assoc Prof Ana Maria Munar, Prof Nigel Morgan Prof Allan Williams, Prof Andrew Lockwood, Dr Isabel Rodriguez, Visiting Professor Chris Cowles
32MS01 39MS02
17.15 Poster Session & Networking
Atrium
18.30
Al Fresco dining by the lake
Ticketed casual event Evening drinks and networking til late
By the Lake Lakeside
Thursday 21st July 2016
8.30 Registration open Atrium
9.00 WELCOME President and Vice-Chancellor Professor G Q Max Lu
03MS01
9.15 KEYNOTE: Key challenges facing the tourism sector and the role that research plays in helping us advocate the industry.
Helen Marano
03MS01
10.00
KEYNOTE: The disposable Academic: to be, or not to be?
Prof Susanne Becken 03MS01
11.00 Refreshment Break Atrium
11.20
CONFERENCE PAPERS SESSION 6 Sustainability and ecological development Accessibility, inclusion and well being
03MS01, 32MS01 39MS02 32MS03, 81MS02 33MS03
12.30 Networking Lunch
Lakeside
13.30 CONFERENCE PAPERS SESSION 7 Industry workforce and education Impact focused research
03MS01, 32MS01, 39MS02, 32MS03 81MS02, 33MS03
14.40 Refreshment Break Atrium
15.00
WORKSHOP SERIES E: Perspectives of Gender in Tourism F: Tourism in a Digital World: Challenges and Solutions
Assoc Prof Ana Maria Munar, Dr Albert Kimbu, Dr Claudia Eger Visiting Prof Paul Pike, Assoc Prof Pierre Benckendorff ,Dr Caroline Scarles, Dr Brent Moyle
32MS01 39MS02
16.10 WORKSHOP SERIES G: A New Vision for Sustainable Tourism H: Wellbeing and Tourism: Adventures in Theory and Practice
Prof Susanne Becken, Rochelle Turner, Prof Graham Miller Dr Paul Hanna, Dr Carl Walker, Anke Winchenbach
32MS01 39MS02
17.15 Free time before the Gala Dinner
19.30
Gala Dinner Ticketed formal event
Guildford Cathedral Marquee
Friday 22nd July 2016
9.00 Morning Coffee Atrium
9.45
CONFERENCE PAPERS SESSION 8 Visitor experiences Big data and economic models
32MS01, 39MS02, 32MS03, 81MS02, 33MS03
10.40 Refreshment Break Atrium
11.00
CLOSING PANEL
Prof David Airey Dr Caroline Scarles
03MS01
12.00 Networking Lunch Lakeside
14.00 Optional Social Event in Guildford Atrium
Conference papers All speakers have been allocated 15 minutes each. Abstracts and full papers, when provided, have been included on your conference USB
stick.
SESSION 1 Tuesday 19th July 11.20 – 12.30
Emerging tourist behaviours
Chair: Dr Albert Kimbu
Room: 32MS01
Wenjie Cai (University of Surrey) Donkey friends in Europe: a Mobile Ethnographic Study in Group Orientation of Chinese outbound backpackers.
Donald Cooper (Curtin University) The impact of generational change on future demand for Tourism experiences: the case of Generation X and European river cruises.
Wei Liu, Prof Gang Li, (University of Surrey), Dr Avital Biran (Bournemouth University) Perceived Value of Dark Tourism Experience: A Chinese Context.
Kate Mingjie Ji (The Hong Kong Polytechnic University)
Dr Anita Eves, Dr Caroline Scarles (University of Surrey)
Rethinking the Theory of Planned Behaviour in Tourism
Context: A Modification of the Original Framework.
Chair: Kerstine Lawley
Room: 39MS02
Julio Munoz (University of Surrey) The role of the
students as hosts of VFR travellers: Preliminary results of
the host's influence in the visitor's image and experience
of a destination.
Asma Bashir, Dr Bharti Gupta (Central University of
Jammu) Reviving the Craft of Kashmir through Creative
Tourism Business Model.
Wan Zainal Shukin, Prof Anita Eves (University of Surrey)
Dining in Uncertainty: Exploring intercultural service
encounter in Malaysian restaurants and emotions elicited
among Western tourists.
Localism, communities & food sovereignty
Chair: Dr Anita Eves
Room: 32MS03
Fredrick Dayour (University of Surrey), Charles A. Adongo (University of Cape Coast), Samuel W. Anuga (University of Ghana) Will they tell others to taste? International tourists' experience of Ghanaian cuisines.
Wenjia Wu (Cara), Prof Jiuxia, SUN, (Sun Yat-sen University), Prof Hong, Zhu (South China Normal University) Tradition and power game of minority festival activities: A case study of Long-Street Banquet in Habo Village.
Manuel Alector Ribeiro, Prof Silva João Albino, Dr Patrícia, Pinto (University of Algarve) Visitors’ Destination Loyalty through Emotional Solidarity with Residents: The case of developing island economies.
Camila Moraes (Federal University of the State of Rio de Janeiro) Favela Tourism in Rio de Janeiro: notes from the “backstage”.
Chair: Dr Sangwon Park Room: 81MS02
Heather Jeffrey (Middlesex University) Reflecting on insiders and outsiders in tourism and gender research.
Elsa Zhu (College of Resources Environment and Tourism University), Prof Li Tao (Capital Normal University) How
community tourism empowerment influences resident attitudes. Li Yu, Prof Sun Jiuxia (Sun Yat-sen University) A Study on Water-splashing Actor’s Liminoid Experience at Dai Nationality Garden in Xishuangbanna.
Localism, communities & food sovereignty
(continued)
Justyna Majewska (Poznan University of Economics and
Business) Cluster-mapping procedure for tourism regions
based on geostatistics and fuzzy sets – example of Polish
districts.
Chair: Prof Allan Williams
Room: 33MS03
Simon Wearne (Wakayama University) The Sovereign Porpoise How one person’s porpoise is another person’s purpose.
Lynn Beard (University of Surrey) Reconceptualising the tourism host – the role of tourism brokers in mediating the performance of host.
Elaine Rust (University of Southampton) Exploring the impacts of small-scale one-day festivals in English market towns.
SESSION 2 Tuesday 19th July 13.30 – 14.40
Organisational performances through
knowledge and people management
Chair: Dr Albert Kimbu Room: 32MS01
Barbara Czyzewska, Prof Angela Roper (University of West London) Foreignness as an internationalization asset: the case of Hilton International.
Guoqiong Huang (City University of Macau) Barriers of CSR Practice in Macau Gaming Industry.
Athena Lele Chen, Alex Yang-chan Hsu (Hong Kong Polytechnic University) Generation Y Hotel Employees’ Perceptions and Attitude toward a Seamless Organizational Structure: a case study of Shangri-La Hotel.
Chair: Kerstine Lawley Room: 39MS02
Kelsy Hejjas, Dr Caroline Scarles, Prof Graham Miller (University of Surrey) Reaching the hard to reach: CSR and employee engagement in tourism.
Martina Chrančoková (Slovak University of Technology) Tacit knowledge transfer via international migration
Chao Liu (University of Surrey) Understanding knowledge management in tourism development companies in China: a project ecology approach.
Chair: Dr Anita Eves Room: 32MS03
Argyro Velonaki, Dr Chris Stone (Manchester Metropolitan University) Sustainable Development & Growth: An Evaluation of Carbon Offsetting Policies and Practices of selected Airlines in the context of Corporate Social Responsibility.
Alistair Palferman, Prof Rhodri Thomas, Li ShiNa (Leeds Beckett University) The Processes of Absorptive Capacity in the Events Industry: A Qualitative Investigation.
Augustina Pui-wah Kwok, Daisy Fung, (The Hong Kong
Polytechnic University) Challenges in recruiting and
retaining of generation Y employees: the case of food &
beverage outlet in Hong Kong Convention and Exhibition
Centre.
Research impact
Chair: Dr Sangwon Park
Room: 81MS02
Xiaoqing Chen, Dr Tim Stone (University of Aberdeen) Dwelling: Contextualising the Study of Tourism Research in China.
René Brauer, Prof Nigel Morgan, Prof John Tribe (University of Surrey), Mirek Dymitrow (University of Gothenburg) How to write a REF impact case study.
SESSION 3 Tuesday 19th July 15.00 – 16.10
Innovation and technology
Chair: Prof Marg Deery Room: 32MS01 Marco Antonio Celdran Bernabeu, José Norberto Mazón López (University of Alicante), David Giner Sánchez (Valencia Tourism Agency), Josep Antoni Ivars Baidal (University of Alicante) The Big Data Era: New opportunities and challenges for Smart Tourism Destinations. The case of Valencian Region (Spain).
Christopher Warren (Griffith University) Innovation and ‘old fashioned hospitality’: Delivering constructive pro-environmental conversations.
Yingying Jin (University of Surrey) The power of mobile persuasion on encouraging pro-environmental behaviour in the context of tourism in China.
Rosalind Kelly (Auckland Institute of Tourism Studies)
How does an interpretive phenomenological approach
help us to better understand the significance of
hospitality within a hospital setting?
Dr Sebastian Filep (University of Otago) Positive
tourism: An introduction.
Dr Isabelle Frochot, Dr Dominique Kreziak (Université Savoie Mont Blanc), Assoc Prof Elliot Statia (University Of Guelph) Defining immersion in a tourist holiday context: an application to mountain ski resorts. Dr Mandy Curtis (University of Brighton) Diversity,
accessibility and innovative evaluation gathering within
live festivals.
Accessibility, inclusion and well-being
(continued)
Chair: Dr Alkmini Gkitzali
Room: 81MS02
Dr Jennie Small, Prof Simon Darcy (University of
Technology Sydney) The Accessibility of Sydney
Attractions for Visitors with Vision Impairment.
Dr Brent D. Moyle, Assoc Prof Luke, Haseler, Prof
Jason Peart, Matthew Wells (Griffith University)
Getting to the Heart of the Great Barrier Reef: Can
Boundary Analysis: An investigation of health, social
and environmental spatial relationships.
Dr Scott A. Cohen, Dr Paul Hanna (University of Surrey)
Prof Stefan Gössling (Lund University) A darker side of
hypermobility: A media comments analysis.
SESSION 7 Thursday 21st July 13.30 – 14.40
Industry workforce and education
Chair: Dr Sangwon Park
Room: 03MS01
Assoc Prof Jane Ali-Knight, Prof Anna Leask, Dr
Justyna Bakiewicz (Edinburgh Napier University)
Women in Tourism: identification of opportunities
and barriers to career progressions and skills
development.
Assistant Prof Theodoros Stavrinoudis, Christos Kakarougkas (University of the Aegean) A new model of weighting and evaluating the change of organizational culture in times of crisis. The case of luxury hotels in Athens.
Prof Andrew Lockwood, Prof Allan Williams
(University of Surrey) Making sense of flexible hours