Page 1 of 13 Organisation of Eastern and Southern Africa Insurers GENERAL INSURANCE TRAINING Date: 9 TH AND 10 TH NOVEMBER, 2015 Venue: NEW AFRICA HOTEL, DAR ES SALAAM PROGRAMME FOR OESAI COMPREHENSIVE GENERAL INSURANCE TECHNICAL TRAINING DAY DATE TIME ACTIVITY / TOPIC SPEAKERS Sunday 8/11/2O15 Arrival and registration Monday 9/11/2015 8.00 – 9.00 am Registration 9.00 - 10.00am Opening ceremony 10.00 10.15am Group Photo 10.15 - 10.30am Tea break 10.30 -11.30am Facultative Reinsurance; its advantage and disadvantage to reinsured and reinsurer David Nyabadza 11.30 –11-45am Q & A 11-45 –12.45pm Treaty Reinsurance; types and methods David Nyabadza 12.45 –13.00pm Q & A 13.00 –14.00pm Lunch Break 14.00 –15.00pm Application of facultative and treaty reinsurance David Nyabadza 15.00 –15.15pm Q & A 15.15- 15.30pm Tea Break
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1 of 13
Organisation of Eastern and Southern Africa Insurers
GENERAL INSURANCE TRAINING
Date: 9TH AND 10TH NOVEMBER, 2015
Venue: NEW AFRICA HOTEL, DAR ES SALAAM
PROGRAMME FOR OESAI COMPREHENSIVE GENERAL INSURANCE
TECHNICAL TRAINING
DAY DATE TIME ACTIVITY / TOPIC SPEAKERS
Sunday 8/11/2O15 Arrival and registration
Monday 9/11/2015 8.00 – 9.00 am Registration
9.00 - 10.00am Opening ceremony
10.00 10.15am Group Photo
10.15 - 10.30am Tea break
10.30 -11.30am Facultative Reinsurance; its
advantage and
disadvantage to reinsured
and reinsurer
David Nyabadza
11.30 –11-45am Q & A
11-45 –12.45pm Treaty Reinsurance; types
and methods
David Nyabadza
12.45 –13.00pm Q & A
13.00 –14.00pm Lunch Break
14.00 –15.00pm Application of facultative
and treaty reinsurance
David Nyabadza
15.00 –15.15pm Q & A
15.15- 15.30pm Tea Break
Page 2 of 13
15.30– 16.45pm Planning process of
Reinsurance Programme
Design & Accounting
David Nyabadza
16.45 -17.00pm Q & A
Tuesday 10/11/2015 08.00-09.00am Introduction and History of
Takaful
Moses Murungi
09.00-09.15am Q & A
09.15 –10.15am Takaful and Retakaful
Underwriting
Moses Murungi
10.15 –10.30am Q & A
10.30 –10.45am TEA BREAK
10.45 -11.45pm Introduction to Political
Risk Insurance &
Underwriting
Tusekile Kibonde
11.45 –12.00pm Q & A
12.00–12.45pm Cyber Insurance Ezekiel Macharia
12.45- 13.00pm Q & A
1300 .14.00 PM LUNCH BREAK
14.00 –15.00PM Credit Insurance Tusekile Kibonde
15.00 –15.15pm Q & A
15.15- 15.30pm Tea BREAK
15.30- 16.00pm Managing customer from
Sales to Claim Settlement
Samuel Muhindi
16.00- 16.30pm Q & A
16.30- 17.30PM Closing Ceremony
Wednesday 11/11/2015 Delegates Departure
Page 3 of 13
Presenters Profiles and Training Synopses
DAVID NYABADZA – OPERATIONS EXECUTIVE (FMRE PROPERTY AND CASUALTY,
ZIMBABWE)
Mr. David Nyabadza is an established reinsurance
professional with over 15 years reinsurance
experience. He started his career at Southern Africa
Reinsurance Company (now FBC Re) where he worked
in underwriting and claims management. He joined
FMRE at its inception as Facultative Manager and rose
to his current position. David has contributed to the
development of FMRE from a green-field project to a
regional player with physical presence in Zimbabwe
and Botswana. As a passionate advocate of building
capacity in Africa, David has facilitated technical
training for other insurance professionals in
Zimbabwe, Botswana, Zambia, Kenya and Uganda as
part of market development efforts. David holds a
Bachelor of Commerce Degree in Insurance and Risk
Management (Zimbabwe), and a Masters Degree in
Business Administration from the Eastern and
Southern African Management Institute (ESAMI).
Topics Synopsis
1. Facultative Reinsurance
a. Brief Overview
b. Uses of facultative reinsurance
c. Advantages to the Cedant
d. Advantages to The reinsurer
e. Disadvantages of Facultative
f. Global developments in Facultative reinsurance
2. Treaty Reinsurance
a. Brief Overview
b. Proportional treaties
· Types and Uses
· Challenges of proportional treaties
c. Non Proportional Treaties
· Types and Uses
· Financial implications
· Challenges of non-proportional treaties
3. Reinsurance Programming
a. Reinsurance programming objectives
b. Factors affecting reinsurance decisions
Page 4 of 13
c. Information requirements
d. Choosing reinsurance counter-parties
e. Role of intermediaries
MOSES MURUNGI - INTRA AFRICA OF UNDERWRITING AND ASSURANCE COMPANY LTD,
HEAD CLAIMS
Moses has a Bachelor of Commerce (Insurance
Option) degree from the University of Nairobi and
is currently pursuing MBA at the Kenya Methodist
University. He is a Member of the Insurance
Institute of Kenya, Associate of the Chartered
Insurance Institute London and Associate of the
Chartered Institute of Arbitrators. Moses
possesses a wealth of technical experience
accumulated over the last 23 years in the Kenyan
Insurance industry. He began his career at IRA in
1993 and has since then worked in various
technical departments of key insurance players
including Heritage, Jubilee, Monarch, Takaful and
now Intra Africa Assurance. He also worked briefly
in Rwanda in 2010.
Topics Synopsis
Origins & Development of Takaful
Global Takaful Industry
The Takaful Concept
Key Differences
Practicals of Takaful
Page 5 of 13
MS. TUSEKILE KIBONDE - RESIDENT UNDERWRITER, ATI TANZANIA
Ms. Kibonde joined ATI in August 2013 as the
underwriter responsible for Tanzania. She is in
charge of developing business and underwriting
political and trade credit risk policies in Tanzania
in addition to managing energy sector
transactions in all ATI markets.
Ms. Kibonde brings to ATI 13 years of banking
industry experience working with the East African
Development Bank (EADB), where she rose to the
position of Senior Investment Officer. At EADB,
Ms. Kibonde oversaw multi-million dollar projects
in multiple sectors throughout the region. Her
responsibilities included extensive risk analyses,
project appraisal and portfolio management while
also developing new business and investment
opportunities. She was credited for contributing
on the growth and quality of EADB’s portfolio.
She is a national of Tanzania and holds a Master of
Arts Degree in Accounting & Financial Management from the University of Essex in the United
Kingdom and a Bachelor of Arts Degree in Business Administration from Richmond College in
the United Kingdom.
Topics Synopsis
Introduction of Political Risk Insurance & Underwriting;
· Assessing Opportunities and Risks for Investment
· Overview of Political Risk Insurance
· Underwriting of Political Risk Insurance
· Case Examples
Credit Insurance
· Overview of Credit Insurance
· Risks in Credit Transactions
· Risk Mitigation
· Basic Facts of Trade Credit Insurance
· Case Examples
Page 6 of 13
SAMUEL MUHINDI, CEO OF INSURANCE GROUP OF TANZANIA LTD
Mr Sam Muhindi is the founder CEO of Insurance Group Of Tanzania Limited. He is a career insurer whose experience spans over 30 years as a broker as well as an underwriter in both Life and General Insurance. He started his career at Provincial Insurance Company of East Africa(currently UAP/Old Mutual) then joined Notcutt Longaroni
Insurance Brokers Ltd(currently Notcutt Clarkson) before joining Geminia Insurance Company as a founder employee, where he served for 18 years. Thereafter, he served as CEO, United Insurance from the year 2000 and has since then been a CEO for various General and Composite Insurance companies. He is a Chartered Insurer, an FCII (Fellow of Chartered Insurance Institute), FIIK(Fellow of Insurance Institute Kenya), Associate of Chartered Institute of Arbitrators and holds an
Advanced Diploma in Management, IESE, as well as an MBA in Strategic Management.
Topics Synopsis
Claims Process: Salient Features:
1. Customer Service Philosophy
• Company’ Business Plan-Differentiation/Competitive Advantage
• Mission Statement/Core Values
• Branding –Tangible/Intangible Attributes/Benchmarks/ Service Level Agreements
• Taglines-To exceed customer expectation/Delight the Customer
• Industry Image
2. Corporate Image: All Staff Are in The Front Office & Directly or Indirectly Interact with