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Embracing Programmatic for B2B Ana Villegas Marketing Director Dell @anavillegas
21

Programmatic for B2B – What’s next?

Jan 14, 2017

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Page 1: Programmatic for B2B – What’s next?

Embracing Programmatic

for B2B

Ana Villegas

Marketing Director Dell

@anavillegas

Page 2: Programmatic for B2B – What’s next?

Agenda

• The Digital Evolution

• Defining Programmatic for B2B

• What are the Components

• Case Study

• Lessons Learned

• What’s Next?

Page 3: Programmatic for B2B – What’s next?

The world has changed…

1,876Number of MarTech

companies******

Adults spend up to

6 hrs online a day with digital media* 2.8

Billion of

users generate

~8,000

exabytes of

data daily****

33% of people use a

smartphone while

watching TV******Average

household

has 189

cable stations

Available**

*

More people

own a

mobile

device than a

toothbrush**

* Mary Meeker Report** Book #Socialnomics by Eric Qualman*** search in the US statistical abstract

**** Mary Meeker Report and Mediacom, ***** Digital Marketing Trends of 2015****** Scott Brinker (Chief Martek)

Page 4: Programmatic for B2B – What’s next?

And keeps changing

Customer

Content

Technology

Page 5: Programmatic for B2B – What’s next?

5 Dell - Internal Use - ConfidentialSource: Shift Focus To The Customer Life Cycle To Take L2RM To The Next Level

January 2015, Forrester Research, Inc.

Today’s challenge is to be present consistently across a wide range of channels, all the time

Page 6: Programmatic for B2B – What’s next?

While not overwhelming our customers

Page 7: Programmatic for B2B – What’s next?

How do we differentiate products and solutions with long term purchasing cycles?

Page 8: Programmatic for B2B – What’s next?

Let’s start by showing an example of leveraging Programmatic for B2B

Data Management

Platform (DMP))

Demand Side Platform (DSP)

Ad Server

Page 9: Programmatic for B2B – What’s next?

But how to embrace it? Where to start?

Assess Mix Test CoreMetrics

Page 10: Programmatic for B2B – What’s next?

Case Study : “Future ready” Campaign

Page 11: Programmatic for B2B – What’s next?

Dell - Restricted - Confidential11

Case Study 2

Page 12: Programmatic for B2B – What’s next?

Dell - Restricted - Confidential12

Case Study : The results

+20X Engagement

+ Unique visitors, page viewed, downloads

+40% cost savings

Page 13: Programmatic for B2B – What’s next?

Dell - Restricted - Confidential13

Case Study : doing our homework

Audiences

Page 14: Programmatic for B2B – What’s next?

Dell - Restricted - Confidential14

Audiences

Assets/ Resources

Case Study : doing our homework

Page 15: Programmatic for B2B – What’s next?

Dell - Restricted - Confidential15

Audiences

Assets/ Resources

DSP+ DMP+ DCO

Case Study : doing our homework

Page 16: Programmatic for B2B – What’s next?

Dell - Restricted - Confidential16

Audiences

Assets/ Resources

DSP+ DMP+ DCO

New KPIs

Case Study : doing our homework

Page 17: Programmatic for B2B – What’s next?

Dell - Restricted - Confidential17

Audiences

Assets/ Resources

DSP+ DMP+ DCO

New KPIs

Customer focus

AGILE

Case Study : doing our homework

Page 18: Programmatic for B2B – What’s next?

Lessons Learned

1. It’s all about the customer

2. Holistic approach: an integrated effort

3. Invest: you need resources, technology, analytics,

assets, alignment

Page 19: Programmatic for B2B – What’s next?

Lessons Learned

4. Don’t forget the KPIs and Goals

5. Educate, sell internally

6. Test, test, test – don’t be afraid to fail

Page 20: Programmatic for B2B – What’s next?

What’s Next?