Professor Martin Green OBE Chief Executive Care England Delivering Quality in an Era of Austerity & Change Cornwall Partners in Care AGM 12 th May 2015.

Professor Martin Green OBEChief Executive Care England

Delivering Quality in an Era of Austerity & ChangeCornwall Partners in Care AGM 12th May 2015

Largest representative body in the care sector Over 7,000 care services 0.5 million service users Working on behalf of small, medium and large providers Charities/corporates/independents

Care England

Context: Austerity?

Healthcare spend over £113 billion Social care spend £8 billion Fragmentation across the system Silo thinking and Silo acting Lack of transparency over costs in all sectors Social care broken Health care in self induced crisis

Build strong and genuine partnerships Share information Encourage innovation, new approaches and

efficiencies Invest in staff and improve their status Campaign together in common purpose Improve public understanding

The challenge is for the system to:

A different view Individuals with resources, capacities & needs; not

people with problems Citizens with rights & expectations Experts by experience; a fount of knowledge Contributors & receivers; like all citizens Worth investment to maintain & prolong

independence & well-being Maintain a life; do not just give a service

Commissioners must: Commission for outcomes Understand the true costs of quality Incentivise innovation and quality Commission for prevention Be transparent with the public about

expectations of care and support services Fund the rhetoric Do not abuse The Care Act Do not undermine the self-funder market

Support the workforce across the entire sector Link the market position statements and demographic

data to the planning process Stop duplication Open to independent scrutiny

Commissioners must:

Regulation must: Be the cornerstone of public protection Outcome based Proportionate Risk aware, not risk averse Develop clear competencies and career

pathways for inspectors Improve transparency Open to challenge Reduce bureaucracy Equal across the system

Understand the true costs of care Clearly measure benefits of quality

outcomes Develop integration across health and

social care Diversify your business model Build positive and proactive relationships

with citizens and commissioners Invest in the workforce Build consortia Stop uneconomic tendering

Care providers must:

Professor Martin Green OBEChief ExecutiveCare England

[email protected]

@CareEnglandNews

Professor Martin Green

Care England