Professionalism and Diplomacy

Professionalism and DiplomacyProfessionalism and DiplomacyStudent Ambassadors representing Bristol Community College

Meaning?Meaning?

Describe: What does “professionalism” look like?

ProfessionalismProfessionalism

a person who is expert at his or her work: You can tell by her comments that this editor is a real professional.

Professionalism Professionalism in a Student Ambassadorin a Student AmbassadorRepresenting the “BCC brand”Being who you are – improved.

What is the “BCC Brand?”What is the “BCC Brand?”

Professionally representing BCCProfessionally representing BCC

Be an expert at your workUse what you know – your expert

experience at BCC

What is an expert?What is an expert?

Someone who knows his or her stuffSomeone who illustrates that stuff in a

way that others understand.

What do you know about Bristol Community College?

Exercise:Exercise:

Describe an experience that demonstrates how Bristol Community College changes the world, learner by learner.

Meaning?Meaning?

Describe: What does “diplomacy” look like?

DiplomacyDiplomacy

Tact and skill in dealing with people. Subtly skillful handling of a situation 

What diplomacy is notWhat diplomacy is not

Lying Telling people what they want to hearMaking stuff up if you don’t know

ExerciseExercise

You are giving a tour and you point out the TASC, describing the services offered there. A mother says to her son, “Well, that’s where you’ll need to spend all your time.”

How do you respond?