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PROFESSIONAL
SERVICES, INC.VS.AGANA
January 31, 2007February 11, 2008February 2, 2010
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Facts PSI, together with Dr. Miguel Ampil (Dr. Ampil)and Dr. Juan Fuentes (Dr. Fuentes), wasimpleaded by Enrique Agana and NatividadAgana (later substituted by her heirs), in a
complaint for damages, for the injuriessuffered by Natividad when Dr. Ampil and Dr.Fuentes neglected to remove from her bodytwo gauzes which were used in the surgerythey performed at the Medical City GeneralHospital.
PSI was impleaded as owner, operator andmanager of the hospital.
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Issue
Whether or not PSI, owner, operator andmanager of Medical City General Hospital,
liable for damages? YES.
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RTC CA Jan 31 2007 February 11,
2008
February 2,
2010
Action A
complaint
for
damages
against PSI,
Dr. Ampil,Dr. Fuentes
Appeal to
the
decision of
RTC
Review on
Certiorari of
the
decision of
CA
Motion For
reconsiderati
on of a
decision in
SC
Second
Motion For
reconsiderati
on of a
decision in SC
Decision
In favor of Agana
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Respondeat Superior Control Test
Hospitals exercise significant control in thehiring and firing of consultants and in theconduct of their work within the hospitalpremises.
In other words, private hospitals, hire, fire andexercise real control over their attending andvisiting consultant staff.
While consultants are not, technically
employees, x x x, the control exercised, thehiring, and the right to terminate consultantsall fulfill the important hallmarks of anemployer-employee relationship, with theexception of the payment of wages.
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RTC CA Jan 31 2007 February 11,
2008
February 2,
2010
Respondeat
Superior
(existence of
employer-
employee
relationship)
Art. 2180 NCC
RTC and the CA found no
employment relationshipbetween PSI and Dr. Ampil
Defendant doctors were notemployees of PSI in its hospital,they being merely consultants
The Agana never questionedsuch finding.
Private hospitals, hire, fire andexercise real control over their
attending and visiting consultantstaff.
For the purpose of allocatingresponsibility in medical negligence
cases, an employer-employeerelationship in effect exists
PSI merely offered a general denialof responsibility, maintaining that
consultants, like Dr. Ampil, are"independent contractors," not
employees of the hospital.
Even assuming that Dr. Ampil is notan employee of Medical City, but anindependent contractor, still the said
hospital is liable to the Aganas.
Made reference to RTC and CAfindings. Here, there was insufficientevidence that PSI exercised the
power of control
PSI cannot be held vicariously liable
for the negligence of Dr. Ampil underthe principle of respondeat superior.
Whatever discussion on the matterthat may have ensued was purely
academic.
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Ostensible Agency It imposes liability, not as the result of the reality
of a contractual relationship, but ratherbecause
of the actions of a principal or an employer in
somehow misleading the public into believing
that the relationship or the authority exists. in cases where it can be shown that
1. a hospital, by its actions, has held out a particularphysician as its agent and/or employee and
2. that a patient has accepted treatment from that
physician in the reasonable belief that it is beingrendered in behalf of the hospital,
3. then the hospital will be liablefor the physiciansnegligence.
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Jan 31 2007 February 11, 2008 February 2,
2010
Apparent
Authority
Ostensible
Agency
Agency by
Estoppel
Holding Out
theory
Article 1869 NCC
PSI argues that the doctrine of
apparent authority cannot apply tobecause Agana failed to establishproof of their reliance.
The argument lacks merit.
Atty. Agana categorically testifiedthat one of the reasons why hechose Dr. Ampil was that he knewhim to be a staff member of MedicalCity, a prominent and knownhospital.
Test:
whether the principal has by hisvoluntary act placed the agent insuch a situation that a person ofordinary prudence, conversant withbusiness usages and the nature ofthe particular business, is justified inpresuming that such agent hasauthority to perform the particularact in question.
In these cases, the circumstances
yield a positive answer to thequestion.
Applicable.
We concur with the Court ofAppeals conclusion that it "is nowestopped from passing all the blameto the physicians.
By accrediting Dr. Ampil and Dr.Fuentes and publicly advertising theirqualifications, the hospital createdthe impression that they were itsagents, authorized to performmedical or surgical services for its
patients.
Even when no employmentrelationship exists but it is shown thatthe hospital holds out to the patientthat the doctor is its agent, thehospital may still be vicariously liableunder Article 2176 in relation to
Article 1431 and Article 1869
There is, however, ample evidencethat the hospital (PSI) held out to thepatient (Natividad) that the doctor(Dr. Ampil) was its agent.
Present are the two factors thatdetermine apparent authority:1. the hospital's implied
manifestation to the patientwhich led the latter to conclude
that the doctor was the hospital'sagent;2. the patients reliance upon the
conduct of the hospital and thedoctor, consistent with ordinarycare and prudence.
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Doctrine of Corporate
Negligence
As the judicial answer to the problem ofallocating hospitals liability for the
negligent acts of health practitioners,absent facts to support the application ofrespondeat superior or apparentauthority.
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Jan 31 2007 February 11, 2008 February 2,
2010
Doctrine of
Corporate
Negligence
or Corporate
Responsibilit
yApplicable.
PSI operates the Medical CityHospital for the purpose and underthe concept of providing
comprehensive medical services
Accordingly, it has the duty toexercise reasonable care to protectfrom harm all patients admitted intoits facility for medical treatment.
Unfortunately, PSI failed to perform such
duty.
Failure of PSI, despite the attending
nurses report, to investigate and inform
Natividad
PSI, as the operator of the hospital, has
actual or constructive knowledge of the
procedures carried out
Not only did PSI breach its duties to
oversee or supervise all persons who
practice medicine within its walls, it also
failed to take an active step in fixing the
negligence committed
The duty of providing quality medicalservice is no longer the sole
prerogative and responsibility of thephysician.
Dr. Jocson, a member of PSIsmedical staff, who testified onwhether the hospital conducted an
investigation, was evasive.
Dr. Jocson showed lack of concernfor the patients. Such conduct isreflective of the hospitals manner ofsupervision.
PSI excuses itself from fulfilling its
corporate duty on the ground thatDr. Ampil assumed the personalresponsibility of informing Natividadabout the two missing gauzes
While Dr. Ampil may have had the
primary responsibility of notifyingNatividad about the missing gauzes,PSI imposed upon itself the separateand independent responsibility ofinitiating the inquiry into the missinggauzes.
That Dr. Ampil negligently failed tonotify Natividad did not release PSIfrom its self-imposed separateresponsibility.
It should be borne in mind that thecorporate negligence ascribed to PSIis different from the medicalnegligence attributed to Dr. Ampil
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RTC CA Jan 312007
February 11,2008
February 2,2010
Liability PSI
solidarily
liable
with Dr.
Ampil
and Dr.
Fuentes
for
damages
absolved Dr.
Fuentes but
affirmed the
liability of Dr.
Ampil and
PSI, subject
to the right
of PSI to
claim
reimbursem
ent from Dr.
Ampil
affirmed
the CA
decision
Court
premised the
direct liability
of PSI to the
Aganas.
Direct
Liability of 15
million
subject to
12% interest
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Note: in 2010 decision
PSIs hospital liability based on ostensible agency
and corporate negligence applies only to this
case, pro hac vice.
It is not intended to set a precedent and should
not serve as a basis to hold hospitals liable for
every form of negligence of their doctors-
consultants under any and all circumstances.