Professional Grooming

8/3/2019 Professional Grooming

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Professional GroomingGenerally, daily

bathing is a given.Clean hair,

shaving, moderatemake-up, clean

clothing inreasonable repair,lack of odors, oralhygiene, trimmedfinger and toe-

nails, appropriateclothing are allthings that are

generallyexpected.


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Positive FirstImpression


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Positive First ImpressionWHAT IS POSITIVE FIRST IMPRESSION: What stays in some body's mind:

A lasting effect, opinion, or mental image ofsomebody or something.

First impressions DO COUNT when we are

evaluating someone, particularly for aprofessional position. Professional dress isimportant component of that firstimpression.


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Positive First Impression Walk with a purposeful stride (entering your

office block or a clients). Be sure not to carryany plastic bags, but just handbag/briefcase.

Smile warmly. Dress for the person you are meeting.

Make your first 10 words count when meetingsomeone (Good morning, thank you for meetingme, Encik Ramli).

Include the persons name in the initialconversation.

Lean slightly forward, give people your fullattention and listen to what they have to say.


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Positive GroomingStandard(Business Attire)


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Positive Grooming Standard(Business Attire) What is suitable business attire?

This

OR

This


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Positive Grooming Standard(Business Attire) Business Attire for Men: 6-10 Points

1. Shirt- Light colour, plain or soft patterned.

- Long sleeve; make sure the sleevelength is just below the wrist bone.

- Do not put anything in your chestpocket, not even a pen (spoil the fit of

your shirt, stain if ink leaks).


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Positive Grooming Standard(Business Attire)2. Trousers/Pants

- Must always be darker than the top.

- Do not put your bulky wallet, keys,

coins etc in your trousers (spoil the

fit of your trousers). Use a small

Clutch bag to keep your personal

Belongings.

- Make sure its straight cut.


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Positive Grooming Standard(Business Attire)3. Belt

- Simple metal buckle.

- Smooth leather belt with little shine

better choice.- Make sure its straight cut.

4. Tie- Tie colour must match shirt or jacket or

pants.

- Length must touch top of belt buckle.

- When wearing ties, ensure that knot istight & small collar fit must be good.


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Positive Grooming Standard(Business Attire)5. Shoes

- Dark colour: Black or dark brown.

- Smart shoes and not sporty.

6. Socks- Dark colour: Black, navy blue, dark

brown.

- Always wear your shoes with socks.

7. Watch- Leather or metal strap.


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Positive Grooming Standard(Business Attire)8. Ring9. Cufflinks10. Blazer/suit

- Dark suit; long enough to cover buttocks.

- Button up your jacket when you stands

up.

- Recommended for all formal presentation

to clients/meeting clients.


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Positive Grooming Standard(Business Attire)Others

Pen- The best you can afford (a pen

signifies power)

Briefcases- Good quality leather.

- Match shoes and belt.


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Positive Grooming Standard(Business Attire) Business Attire for Women: 8-12 Points

1. Shirt- Solid colours and simple designs.

- Soft pattern lines or checkered.

- A white shirt/blouse is very essential.

- Wear sleeves or long sleeves.

2. Skirts/Pants- Darker than top.

- Skirt appropriate length (about the

height of the knee).


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Positive Grooming Standard(Business Attire)3. Blazer/suit

- Solid colours/basic colours Black, Navy blue

or gray colour

- Recommended for all formal presentation toclients/meeting clients.

4. Shoes- Pump shoe (with heels from 1 to 2.5 inches)

- Should be the colour of the dress or darker.

- Slippers are only to be worn outside; notrecommended to office/meeting clients.


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Positive Grooming Standard(Business Attire)5. Socks/stockings/panty hose

- A must?

- Recommended colors: toffee, light brown,

black or charcoal gray.6. Make-up

- For business, no matter how little, always

apply make-up.

- Choose colours as close to your skin toneas possible.


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Positive Grooming Standard(Business Attire)7. Accessories

- Less is recommended for a more professional

and elegant look.

8. Belt- Non-glittering.

- Can be worn at waist level or at the hip area.

- Match with shoes colour.

9. Watch- Choose one with metal or leather strap.

- If you wearing spectacle, match the colour of

your watch strap with the colour of the frame.


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Positive Grooming Standard(Business Attire)9. Accessories

10. Belt11. Watch12. Necklace


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Positive Grooming Standard(Business Attire)Others

Handbag- Own at least 2 handbags, one for day

use (suitable for work), the other for

formal evening functions (small).

Scarf- A scarf is recommended.


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Business Etiquette(Men and Women)


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Business Etiquette(Men and Women) Business Introductions (introducing self)

- Do not mentioned your titles when introducing

yourself.(Hello, Im George Aveling, NOTHello, Im Dr.George Aveling.)

If you do not remember a persons name;- Im so sorry, my minds gone blank!

You are?

- I remember meeting you but Im sorry, your

name just slipped my mind

- How nice to see you again. Im Hafizah.

We met at Gerards party.


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Business Etiquette(Men and Women) Social Introductions

- The order of importance is: senior

woman; senior man; junior woman;

junior man;

A good hand shake: Firm and complete,maintain eye contact (3 second). Warm facial expression, relaxed and sincereand confident posture.


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Meeting Etiquette


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Meeting Etiquette Check your appearance

- Are you well groomed to show respect?

- Are you dressed for the occasion

Using the right level of dress?- Have you checked the condition of your

shoes?

- is your bag/briefcase well organised?

- Do you look relaxed and confident?


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Meeting Etiquette Business Card Rules

- Exchange cards at the beginning & end

of a meeting.

- Stand up when exchanging cards.

- Hand over card with the print side up with

right or both hands. Do same when

receiving card.

- Make time to review your clients card

carefully. Mentioned his/her name &position to be sure of correct pronunciation to

show interest and respect to them.


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Meeting Etiquette Business Card Rules

- Place card in your shirt/jacket pocket or in

wallet/notebook/name card holder.

- On meeting place card in front of you and

look at it to memorieze the persons name.

- If there are several people, arrange the cards

neatly in front of you.

- Never ask for a business card from a person

of higher rank.


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Meeting Etiquette At your office

- Shake hands at the beginning of meeting.

- Both men and women may extend hand.

- Thank client for coming.

- Show your client where he/she should sit.

Choose a nice view if possible.

- Make sire client is comfortable.

- Offer client a drink, ask twice.- Show you client around if it is the first time

he is visiting.


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Meeting Etiquette At your office

- Listen carefully, smile, nod and remain calm

and confident.

- Shake hands when leaving.

- Accompany cleint to the exit your door or

the lift.

- Thank him and wish him a pleasant day.


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Meeting Etiquette At your clients office

- Arrive at least 10 minutes early.

- Stand up and greet client.

- Extend your hand and state your name andcompany you are from if he does not know.

- Say it is nice of him/her to meet up with you.

- Make a small talk Comment on the trophies,

nice painting, colour scheme, furniture, etc.

- Listen carefully, smile, nod and remain calmand confident.

- State your purpose You are there to make a

contribution, communicate how you can do that.


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Meeting Etiquette After the meeting

- Send a short thank you note expressing

appreciation for his/her time and that you

look forward to hearing again from him/her.

Dear,

Thank you for giving ARSA the opportunity to

protect your IP rights.. It was my pleasure to beservice to you and I would be honored to extend my

expertise to you again.

Regards


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Guidelines

Pronounce clearly & use good vocabulary

Pace (step) you speech.

Pause to make a point. Take care of your tone.

(sound professional, yet friendly andsincere).


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Thank you

Good Luck

Professional Grooming

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