PROFESSIONAL DEVELOPMENT RESOURCES

Caleigh Haworth TRAINING & COMMUNICATIONS COORDINATOR MARIGOLD LIBRARY SYSTEM WWW.MARIGOLD.AB.CA/PD OCTOBER 2015

PROFESSIONAL DEVELOPMENT RESOURCES FOR LIBRARIES

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PROFESSIONAL DEVELOPMENT RESOURCES

TABLE OF CONTENTS

MICROSOFT OFFICE …..................................................................................................................... 2

TECHNOLOGY …………………………………………………………………………………………………………… 4

SOCIAL MEDIA ………………………………………………………………………………………………...………… 5

MANAGEMENT/LEADERSHIP/WORKPLACE SKILLS ……………………………..…………………. 6

READERS’ ADVISORY ………………………………………………………………………..…………………….. 10

PROGRAMMING ………………………………………………………………………………………….………….. 12

CUSTOMER SERVICE ……………………………….……………………………………………………………… 15

ADDITIONAL RESOURCES ……………………………………………………………………..………………. 17

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MICROSOFT OFFICE

ONLINE VIDEO COURSES - LYNDA.COM Word 2013 Essential Training

http://ow.ly/Trxfu

Word 2013 Power Shortcuts

http://ow.ly/TrBPY

Excel 2013 Essential Training

http://ow.ly/TrCE2

Excel 2013 Power Shortcuts

http://ow.ly/TrCWi

Excel 2013 Tips and Tricks

http://ow.ly/TrD3D

Outlook 2013 Essential Training

http://ow.ly/TrDki

Outlook 2013 Efficient Email Management

http://ow.ly/TrDsb

Up and Running with OneDrive

http://ow.ly/TrJ6E

Weekly Office Workshop

http://ow.ly/Trxtq

ONLINE TUTORIALS - GCF LEARN FREE: www.GCFlearnfree.org Word 2013

www.gcflearnfree.org/office2013/word2013

Excel 2013

www.gcflearnfree.org/office2013/excel2013

Excel Formulas

www.gcflearnfree.org/excelformulas

OneDrive and Office Online

www.gcflearnfree.org/onedrive

BOOKS Dyszel, B. (2013). Outlook 2013 for dummies. Hoboken, NJ: Wiley.

Gookin, D. (2013). Word 2013 for dummies. Hoboken, NJ: Wiley.

Harvey, G. 2013. Excel 2013 for dummies. Hoboken, NJ: John Wiley & Sons.

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Marmel, E. (2013). Teach yourself visually Word 2013. Indianapolis, IN: John Wiley & Sons.

McFedries, P. (2012). Teach yourself visually complete Excel 2013. Indianapolis, IN: John Wiley & Sons.

Wang, W. (2013). Office 2013 for dummies. Hoboken, NJ: Wiley.

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TECHNOLOGY

ONLINE VIDEO COURSES - LYNDA.COM Android Essential Training

http://ow.ly/TspaK

Android Tips and Tricks

http://ow.ly/TsoOR

iOS 8 Essential Training (look for iOS 9 coming soon) http://ow.ly/TspLJ

iPad Tips and Tricks

http://ow.ly/Tsq7K

Up and Running with the Chrome Browser

http://ow.ly/Tsrux

Up and Running with the Firefox Browser

http://ow.ly/TsrIj

Up and Running with Internet Explorer

http://ow.ly/TsrR1

ONLINE TUTORIALS - GCF LEARN FREE: www.GCFlearnfree.org Android Basics

www.gcflearnfree.org/devices/androidbasics

iPad Basics

www.gcflearnfree.org/devices/ipadbasics

Computer Basics

www.gcflearnfree.org/computers/computerbasics

Internet Basics: Chrome

www.gcflearnfree.org/internet/chrome

Internet Basics: Firefox

www.gcflearnfree.org/internet/firefox

Internet Basics: Internet Explorer

www.gcflearnfree.org/internet/internetexplorer

BOOKS Baig, E. (2015). iPad for dummies. Hoboken, NJ: Wiley.

Gookin, D. (2013). Android tablets for dummies. Hoboken, NJ: John Wiley & Sons.

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SOCIAL MEDIA

ONLINE VIDEO COURSES - LYNDA.COM Social Media Marketing with Facebook and

Twitter

http://ow.ly/Tsv7E

How to Rock Social Media

http://ow.ly/TsvdA

Facebook for Business

http://ow.ly/TsvkC

Twitter for Business

http://ow.ly/TsvrQ

ONLINE TUTORIALS - GCF LEARN FREE: www.GCFlearnfree.org Facebook 101

www.gcflearnfree.org/socialmedia/facebook101

Twitter 101

www.gcflearnfree.org/socialmedia/twitter101

Pinterest

www.gcflearnfree.org/socialmedia/pinterest

BOOKS Bradley, P. (2015). Social media for creative libraries. London, England: Facet

Publishing.

Coles, L. (2015). Marketing with social media: 10 easy steps to success for business. Brisbane, QLD: John Wiley & Sons.

Peck, D. (2011). Think before you engage: 100 questions to ask before starting a social media marketing campaign. Indianapolis, IN: John Wiley & Sons.

Solomon, L. (2013). The librarian’s nitty-gritty guide to social media. Chicago, IL: American library Association.

Zimmerman, D., & Ng, D. (2015). Social media marketing all-in-one for dummies. Hoboken, NJ: John Wiley & Sons.

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MANAGEMENT/LEADERSHIP/WORKPLACE SKILLS

ONLINE VIDEO COURSES - LYNDA.COM Balancing Work and Life

http://ow.ly/TszQ4

Communicating with Confidence

http://ow.ly/TADYN

Communication Tips (weekly series)

http://ow.ly/TsyVE

Conflict Resolution Fundamentals

http://ow.ly/TACpy

Having Difficult Conversations

http://ow.ly/Tszap

How to Present and Stay on Point

http://ow.ly/TAE8B

Human Resources Fundamentals

http://ow.ly/TszIM

Leadership Fundamentals

http://ow.ly/TsymH

Organization Communication Fundamentals

http://ow.ly/TACSh

Performance Review Fundamentals

http://ow.ly/TAEsr

Teamwork Fundamentals

http://ow.ly/Tszmj

Time Management Fundamentals

http://ow.ly/TszVA

WEBINARS (recorded) Be a Great Boss: the Critical and Basic

Foundations of Attitude, Vision, Communication Style and Strong Leadership

http://ow.ly/TAjI4

The Five Practices of Leadership

http://ow.ly/TAiLC

Flexible Leadership: How to Navigate the Waters of Changing Libraries

http://ow.ly/TAj8P

Growing Through Conflict: Healthy Workplace Communication

http://ow.ly/TB1n3

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Herding Cats in a Thunderstorm: Three Assessment Tools that Help You Identify and Measure the Functionality and Behaviors of your team

http://ow.ly/TAzIo

Hiring: a Tale of Fear and Loathing in the Workplace

http://ow.ly/TAEQW

How to Shine at Meetings and in Front of Groups

http://ow.ly/TADgP

Leadership at Any Level: Build Your Skills Now for Tomorrow’s opportunities

http://ow.ly/TAjoU

Library Leadership at All Levels

http://ow.ly/TGmLv

Managing Your Priorities: the Key to Time Management – a 3 Part Series

http://ow.ly/TAyJl

Mindful Leadership: How Mindfulness Can Make You a Better Manager

http://ow.ly/TsG4w

Public Speaking Pointers for Librarians

http://ow.ly/TsFbW

“What We’ve Got Here is Failure to Communicate” Common Communication Problems and How You Can Be More Effective Next Time

http://ow.ly/TAz9g

WEBSITES/BLOGS Bookboon Blog

http://bookboon.com/blog

Cathy Moore: let’s save the world from boring training!

http://blog.cathy-moore.com

Communications Briefings

www.communicationbriefings.com

I Do Inspire

www.idoinspire.com/blog

MindTools: essential skill for an excellent career

www.mindtools.com

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Skills You Need: interpersonal skills www.skillsyouneed.com/interpersonal-

skills.html

Skills You Need: leadership skills www.skillsyouneed.com/leadership-skills.html

Skills You Need: presentation skills

www.skillsyouneed.com/presentation-skills.html

BOOKS Anthony, R. (2014). Innovative presentations for dummies. Hoboken, NJ: John

Wiley and Sons.

Balser, A. (2013). Power through presentations: tips and tricks to build a better slide deck. Toronto, ON: ECW Press.

Barsh, J. (2014). Centered leadership: leading with purpose, clarity, and impact. New York: Crown Business.

Berger, J. G. (2015). Simple habits for complex times: powerful practices for today’s leaders. Stanford, CA: Stanford Business Books.

Brounstein, M. (2014). Managing all-in-one for dummies. Hoboken, NJ: For Dummies.

Chism, M. (2015). No-drama leadership: how enlightened leaders transform culture in the workplace. Brookline, MA: Bibliomotion.

Ertel, C. (2014). Moments of impact: how to design strategic conversations that accelerate change. New York: Simon & Schuster.

Farrell, R. & Schlesinger, K. (Eds.). (2013). Managing in the middle: the librarian’s handbook. Chicago: ALA Editions.

Fowler, S. (2014). Why motivating people doesn’t work…and what does: the new science of leading, energizing, and engaging. San Francisco: Berrett-Koehler Publishers.

Hallowell, E. M. (2015). Driven to distraction at work: how to focus and be more productive. Boston, MA: Harvard Business Review Press.

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Hawley, C. F. (2014). People skills. Indianapolis: Alpha.

Huber, J. J. (2015). The purpose-based library: finding your path to survival, success, and growth. Chicago, IL: ALA Neal-Schuman.

Kogon, K. (2015). The 5 choices: the path to extraordinary productivity. New York: Simon & Schuster.

Lefever, L. (2013). The art of explanation: making your ideas, products, and services easier to understand. Hoboken, NJ: John Wiley & Sons.

Mautz, S. (2015). Make it matter: how managers can motivate by creating meaning. New York: AMACOM.

McDaniel, A. (2013). The young professional’s guide to managing: building, guiding, and motivating your team to achieve awesome results. Pompton Plains, NJ: The Career Press.

Miller, B. C. (2015). Quick team-building activities for busy managers: 50 exercises that get results in just 15 minutes. New York: American Management Association.

Osborne, C. (2015). Leadership. New York: Dorling Kindersley.

Pincus, A. (2015). Presenting: structuring, rehearsing, making an impact. New York: DK Publishing.

Rizzo, P. (2015). Listful thinking: using lists to be more productive, highly successful and less stressed. Berkeley, CA: Viva Editions.

Ross, C. S. (2013). Communicating professionally: a how-to-do-it manual. Chicago: Neal-Schuman.

Stewart, A. W., Washington-Hoagland, C., & Zsulya, C. T. (Eds.). (2013). Staff development: a practical guide. Chicago, IL: American Library Association.

Todaro, J. (2014). Library management for the digital age: a new paradigm. Lanham: Rowman & Littlefield.

Velasquez, D. (Ed.). (2013). Library management 101: a practical guide. Chicago, IL: ALA Editions.

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READERS’ ADVISORY

WEBINARS (recorded) Appealing to Genre Readers (NoveList)

http://ow.ly/TAJj9

Beyond Book Displays (NoveList)

http://ow.ly/TAJEu

De-Mystifying Manga: An Introduction for Patrons of All Ages

Getting Started with Reader’s Advisory

http://ow.ly/TAM4m

“My Son or Daughter Simply Loved Divergent!” or How to Talk to Teens About Books

http://ow.ly/TAMNr

New Trends in Reader’s Advisory

http://ow.ly/TAMAa

NoveList and NoveList Plus for Readers’ Advisory

http://ow.ly/TALxK

Reader’s Advisory Basics

http://ow.ly/TAMrF

Reader’s Advisory in the Digital Age

http://ow.ly/TALW0

Reader’s Advisory: All About Genres

http://ow.ly/TAMg8

Tools for Librarians in NoveList and NoveList Plus

http://ow.ly/TALo8

The Year of the RA Makeover (NoveList)

http://ow.ly/TAJWm

WEBSITES/BLOGS Book Browse

www.bookbrowse.com

Fantastic Fiction

www.fantasticfiction.co.uk

Library Thing Book Suggester

www.librarything.com/suggester

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Lit Lovers

www.litlovers.com

NoveList Blog www.ebscohost.com/novelist-blog

Pinterest (search terms: “read alikes”, “book recommendations”, “books to read”, etc.)

www.pinterest .com

The Reader’s Advisor Online Blog

www.readersadvisoronline.com/blog

Readers’ Advisory to Teens: An Adult Services Librarian’s Guide (NoveList)

www.ebscohost.com/novelist/novelist-special/readers-advisory-to-teens

Shelf Talk Blog

https://shelftalkblog.wordpress.com

Stop, You’re Killing Me!

www.stopyourekillingme.com

Teenreads

www.teenreads.com

Which Book? www.openingthebook.com/whichbook

BOOKS Alpert, A. (2012). Read on—graphic novels: reading lists for every taste. Santa

Barbara, CA: Libraries Unlimited.

Maatta, S. L. (2010). A few good books: using contemporary readers’ advisory strategies to connect readers with books. New York: Neal-Schuman Publishers.

McArdle, M. M. (2015). The readers’ advisory guide to genre blends. Chicago, IL: ALA Editions.

Moyer, J. E., & Stover, K. M. (Eds.). (2010). The readers’ advisory handbook. Chicago, IL: American Library Association.

Orr, C. (2015). Crash course in readers’ advisory. Santa Barbara, CA: Libraries Unlimited.

Vnuk, R. (2013). Women’s fiction: a guide to popular reading interests. Santa Barbara, CA: Libraries Unlimited.

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PROGRAMMING

WEBINARS (recorded) Adult Programs on a $0 Budget

http://ow.ly/TB4Xc

Beyond Book Groups: Fun Library Programs for Adult Readers

http://ow.ly/TB1QL

Creating Advocacy Events for Your Library

http://ow.ly/TAZ7n

Geek Out @ Your Library

http://ow.ly/TB3OI

More Than Crafts: Implementing Learning Activities and Experiences in Your Storytimes

http://ow.ly/TB00L

Off the Beaten Path: Taking Your Storytime in New Directions

http://ow.ly/TAZCw

Once Upon a Time: Sharing Folk and Fairytales in Children’s Programs

http://ow.ly/TAYV5

The Rhythm is Going to Get You: Using Music in Library Programs for Children

http://ow.ly/TAYKo

Storytime Trios: Themes Made Easy

http://ow.ly/TAZde

Summer Reading Programs for Adults

http://ow.ly/TGkz9

Teen and Tween Programming: Full STEAM Ahead

http://ow.ly/TB4wx

Teens, Technology and Programming

http://ow.ly/TB3hV

WEBSITES/BLOGS Bighorn Library YouTube Channel

www.youtube.com/user/BighornLibrary

Pinterest (search terms: “library programs”, “storytime”, etc.)

www.pinterest.com

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Programming Librarian

www.programminglibrarian.org

The Show Me Librarian Blog

http://showmelibrarian.blogspot.ca

BOOKS Anderson-Newham, S. (2014). Cooking up a storytime: mix-and-match menus for

easy programming. Chicago, IL: ALA Editions.

Bagley, C. A. (2014). Makerspaces: top trailblazing projects. Chicago, IL: American Library Association.

Behen, L. D. (2013). Recharge your library programs with pop culture and technology: connect with today’s teens. Santa Barbara, CA: Libraries Unlimited.

Burke, J. J. (2014). Makerspaces: a practical guide for librarians. Lanham: Rowman & Littlefield.

Dietzel-Glair, J. (2013). Books in motion: connecting preschoolers with books through art, games, movement, music, playacting, and props. Chicago, IL: Neal-Schuman.

Ernst, L. L. (2015). The essential lapsit guide: a multimedia how-to-do-it manual and programming guide for stimulating literacy development from 12 to 24 months. Chicago, IL: Neal-Schuman.

Freeman, J. (2015). The handbook for storytellers. Chicago, IL: ALA Editions.

Gallagher, C. (Ed.). (2015). Minecraft in the classroom: ideas, inspiration, and student projects for teachers. Berkley, CA: Peachpit Press.

Lear, B. W. (2013). Adult programs in the library. Chicago, IL: ALA Editions.

MacMillan, K. (2014). Baby storytime magic: active early literacy through bounces, rhymes, tickles, and more. Chicago, IL: ALA Editions.

Neuburger, E. K. (2012). Show me a story: 40 craft projects and activities to spark children’s storytelling. North Adams, MA: Storey Publishing.

Reid, R. (2012). What’s black and white and Reid all over?: something hilarious happened at the library. Chicago, IL: American Library Association.

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Roginski, D. R. (2014). A year in the story room: ready-to-use programs for children. Chicago, IL: ALA Editions.

Scordato, J., & Forsyth, E. (Eds.). (2014). Teen games rule!: a librarian’s guide to platforms and programs. Santa Barbara, CA: Libraries Unlimited.

Shaia, L. M. (2014). After-school clubs for kids: thematic programming to encourage reading. Chicago, IL: ALA Editions.

Snow, S. (2013). Teens have style!: fashion programs for young adults at the library. Santa Barbara, CA: Libraries Unlimited.

Stay, J. (2015). Minecraft for dummies. Hoboken, NJ: John Wiley & Sons.

Stay, J. (2015). Minecraft recipes for dummies. Hoboken, NJ: John Wiley & Sons.

Wall, C. R. (2014). The maker cookbook: recipes for children’s and ‘tween library programs. Santa Barbara, CA: Libraries Unlimited.

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CUSTOMER SERVICE

ONLINE VIDEO COURSES - LYNDA.COM Customer Service Fundamentals

http://ow.ly/TszCA

Working with Upset Customers

http://ow.ly/TBiga

WEBINARS (recorded) Customer Service Institute: Dealing with

Difficult Customers

http://ow.ly/TGq3K

Customer Service Institute: Dealing with Anger – Yours and Theirs

http://ow.ly/TGq8K

Customer Service Institute: Going the Extra Mile

http://ow.ly/TBjwE

Customer Service Institute: Negative No-No’s

http://ow.ly/TGqus

Customer Service Institute: Practicing Patience with Our Patrons – How to Get It. How to Keep It!

http://ow.ly/TBiQl

Customer Service Institute: Who ARE These People?!

http://ow.ly/TBjbC

Customer Service Institute: Why Don’t They Get It??

http://ow.ly/TBj37

Extreme Customer Service, Every Time

http://ow.ly/TGqz7

Grace Under Pressure: Tips and Tricks to Cultivate a Positive Approach

http://ow.ly/TGqEf

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BOOKS Curtin, S. (2013). Delight your customers: 7 simple ways to raise your customer

service from ordinary to extraordinary. New York: American Management Association.

Fozard, D. (2014). From mindless to mindful: how to create memorable service experiences. London, ON: Insomniac Press.

Harmon, C., & Messina, M. (Eds.). (2013). Customer service in libraries: best practices. Lanham: The Scarecrow Press.

Hooey, B. (2014). Make me feel special!: the art of customer service. Egremont: Success Publications.

Mosley, S. (2014). Crash course in dealing with difficult library customers. Santa Barbara, CA: Libraries Unlimited.

Toporek, A. Be your customer’s hero: real-world tips & techniques for the service front lines. New York: American Management Association.

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ADDITIONAL RESOURCES

WEBINARS (live or recorded) American Libraries Live (free)

http://americanlibrarieslive.org

Booklist Online (free)

www.booklistonline.com/webinars

EBSCO Training (free)

http://support.epnet.com/training

Education Institute (paid)

www.educationinstitute.ca

Florida Library Webinars – on demand (free)

http://floridalibrarywebinars.org/on-demand

Gale Geek (Cengage Learning) (free)

http://blog.gale.com/gale-geek-archived-webinars

Infopeople (free)

https://infopeople.org/training/view/webinar/archived

LibraryAware (free)

www.ebscohost.com/novelist/support-training/training

PLA (Public Library Association) (free/paid)

www.ala.org/pla/onlinelearning/webinars/ondemand

School Library Journal (free)

www.slj.com/category/webcasts/

Techsoup for Libraries (free)

www.techsoupforlibraries.org/events/ archive

WebJunction (free)

www.webjunction.org/find-training.html

WEBSITES/BLOGS ALSC (Association of Library

Service for Children) Blog

www.alsc.ala.org/blog

Library Journal

http://lj.libraryjournal.com

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Lynda.com

www.marigold.ab.ca/eresources

Public Library Association

www.ala.org/pla

School Library Journal

www.slj.com

The Scoop – American Libraries Blog

http://americanlibrariesmagazine.org/blogs

WebJunction

www.webjunction.org

YALSA Blog

http://yalsa.ala.org/blog

PROFESSIONAL DEVELOPMENT RESOURCES

Documents