Processing EDI Orders with Esker · Document preview - P age width BILL TO: Idoc from SAP.pdf - 1/2 EDI ORDER (DOC) ORDER INFORMATIONS: purchase Order Number: …

AURÉLIENCOQ

withEskerProcessingEDIOrders

#EAUC2016

WHAT’SNEW?

CUSTOMERCOLLABORATION

Interfacecustomization

Instant communication

Online ordering & order tracking

AUTOMATION

Email preprocessing

Configurable orders

Oracle EBS integration

Dynamic charts

VISIBILITY

Easily handle EDI orders

#EAUC2016

BEFORE ESKEREDIORDERS

New customer onboarding requires IT assistance

High maintenance: up to 1/3 of EDI orders contain exceptions

IT assistance or special knowledge required to resolve exceptions

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AFTER ESKER:HUMAN-READABLEDOCUMENTSEDIORDERS

Full visibility and control over every order, including EDI orders

Teams can handle EDI exceptions with full autonomy

Easy onboarding of new customers with no IT involvement needed

Orders don’t get stuck in the ERP system

#EAUC2016

#EAUC2016

submits orderCustomer

WITHOUT ESKEREDIEXCEPTIONHANDLING

Web portal

Email

Fax

X12

iDoc

Other EDIformat

IDOCDatabaseSAP PI/PO

Adapter

CSR

EDI exception-Order stuck

IT assistance or special knowledge required

#EAUC2016

submits orderCustomer

Web portal

Email

Fax

X12

iDoc

Other EDIformat

IDOCDatabaseSAP PI/PO

Adapter

CSR

DEMO

EDI exception-Order stuck

WITH ESKEREDIEXCEPTIONHANDLING

www.esker.com