process groups and knowledge areas

Chapter 2: Process Groups and Knowledge Areas

  What Is a Process?

  The Five Overarching Process Groups

  Interacting Cycles

  The Nine Project Management Knowledge Areas

Learning Objectives

After completing this chapter, you will be able to:   Describe what a process is and what constitutes the inputs, tools and techniques, and outputs related to a process

  Describe the five project management Process Groups and list the life cycle steps that take place in each

  Compare the project management life cycle to the Plan-Do-Check-Act and project life cycles

  Describe the nine PMI Knowledge Areas and classify their processes by Process Group

Knowledge Areas

What Is a Process?

According to the PMI, “A process is a set of interrelated actions and activities performed to achieve a pre-specified

product, result, or service.”

The PMBOK Guide lists 42 distinct processes.

What Is a Process?

Inputs, Tools and Techniques, and Outputs

Inputs refer to documents or Tools are tangible items documentable items that will used in performing an be acted upon. activity to produce a result

(e.g. templates).

Techniques are procedures used to perform an activity to produce a result (e.g. estimating).

Outputs are tangible and measurable (usually a deliverable).

Outputs from one process often show up as inputs to another.

Closingprocesses

Initiating Process Group

Processes

Develop Project Charter

Identify Stakeholders

Planning Process Group

Processes

Develop Project Management Plan Determine Budget

Collect RequirementsPlan Quality

Define ScopeDevelop Human Resource Plan

Create WBSPlan Communications

Define ActivitiesPlan Risk Management

Sequence Activities Identify Risks

Estimate Activity Resources Perform Qualitative Risk Analysis

Estimate Activity Durations Perform Quantitative Risk Analysis

Develop Schedule Plan Risk Responses

Estimate Costs Plan Procurements

Executing Process Group

Processes

Direct and Manage Project Execution

Perform Quality Assurance

Acquire Project Team

Develop Project Team

Manage Project Team

Distribute Information

Manage Stakeholder Expectations

Conduct Procurements

Monitoring and Controlling Process Group

Processes

Monitor and Control Project Work

Perform Integrated Change Control

Verify Scope Control Scope

Control Schedule

Control Costs

Perform Quality Control

Report Performance

Monitor and Control Risks

Administer Procurements

Closing Process Group

Processes

Close Project or Phase

Close Procurements

Project Integration Management

Six Processes

Initiating Planning Executing Monitoring & Controlling

Closing

Develop Project Develop Project Direct and Manage Monitor and Control Close Project or Phase

Charter Management Plan Project Execution Project WorkPerform IntegratedChange Control

Project Scope Management

Five Processes

Initiating Planning Executing Monitoring & Controlling

Closing

Collect Requirements Verify Scope

Define Scope Control Scope

Create WBS

Project Time Management

Six Processes

Initiating Planning Executing Monitoring & Controlling

Closing

Define ActivitiesControl ScheduleSequence Activities

Estimate Activity Resources

Estimate Activity Durations Develop Schedule

Project Cost Management

Three Processes

Initiating Planning Executing Monitoring & Controlling

Closing

Estimate Costs Control CostsDetermine Budget

Project Quality Management

Three Processes

Initiating Planning Executing Monitoring & Controlling

Closing

Plan QualityPerform Quality Perform QualityAssurance Control

Project Human Resource Management

Four Processes

Initiating Planning Executing Monitoring & Controlling

Closing

Develop Human Resource Plan

Acquire Project Team

Develop Project Team

Manage Project Team

Project Communications Management

Five Processes

Initiating Planning Executing Monitoring & Controlling

Closing

Identify Stakeholders Plan Communications Distribute Information Report PerformanceManage StakeholderExpectations

Project Risk Management

Six Processes

Initiating Planning Executing Monitoring & Controlling

Closing

Plan Risk Management

Identify Risks Perform Qualitative Risk Analysis

Perform Quantitative Risk Analysis

Plan Risk Responses

Monitor and Control Risks

Project Procurement Management

Four Processes

Initiating Planning Executing Monitoring & Controlling

Closing

Plan Procurements Conduct ProcurementsAdminister Close ProcurementsProcurements

Knowledge Areas and Process Groups Summary (1 of 2)

Process Groups

Knowledge Area Initiating Planning Executing Monitoring & Controlling Closing

Project Integration Develop Project Develop Project Direct and ManageMonitor and

Close Project orManagement Charter Management PlanProject Execution

Control ProjectPhaseWork

Perform IntegratedChange Control

Project Scope Collect Verify ScopeManagement Requirements Control Scope

Define Scope Create WBS

Project Time Management

Define ActivitiesControl ScheduleSequence

Activities

Estimate Activity Resources

Estimate Activity Durations Develop Schedule

Project Cost ManagementEstimate Costs. Control CostsDetermine Budget

Project QualityPlan Quality

Perform QualityPerform Quality

ManagementAssurance

Control

Knowledge Areas and Process Groups Summary (2 of 2)

Process Groups

Knowledge Area Initiating Planning Executing Monitoring &

Controlling Closing

Project Human Resource Develop HumanAcquire Project

ManagementResource Plan

TeamDevelop Project Team Manage Project Team

Project CommunicationsIdentify Plan

Communications

Distribute Report

Management StakeholdersInformation Performance

ManageStakeholderExpectations

Project Risk Management

Plan Risk Management Identify Risks Perform Qualitative Risk Analysis Perform Quantitative Risk Analysis Plan Risk Responses

Monitor andControl Risks

Project ProcurementPlan Procurements Conduct Administer Close

Management Procurements Procurements Procurements

Knowledge Check

Concepts You Should Know

  A process is a set of interrelated actions and activities performed to achieve a pre-specified product, result, or service.   The PMBOK Guide defines 42 project management processes.

  The 42 project management processes are grouped into

5 Process Groups:   Initiating

  Planning

  Executing

  Monitoring and Controlling

  Closing Knowledge Check

Knowledge Check

Concepts You Should Know (cont.)

  There are nine Knowledge Areas in the PMBOK Guide:

  Project Integration Management (6 processes)   Project Scope Management (5 processes)

  Project Time Management (6 processes)   Project Cost Management (3 processes)

  Project Quality Management (3processes)

  Project Human Resource Management (4 processes)

  Project Communications Management (5 processes)

  Project Risk Management (6 processes)   Project Procurement Management (4 processes)

Knowledge Check

Knowledge Check

Concepts You Should Know (cont.)

●  All processes are described in terms of their inputs, tools and techniques, and outputs:

  Input: Any item that is required by a process before that process can proceed

  Tool: Something tangible used in performing an activity to produce a result

  Technique: Defined systematic procedure to perform an activity to produce a result

  Output: Product, result, or service produced by a

process

●  The project management processes are iterative:   Across the life of the project

  Within each phase of the project life cycle Knowledge Check