Process Flows for the Contingent Workforce · Process Flows for the Contingent Workforce ... Process Mapping: - Visually represents the work process ... SIPOC (Supplier, Input, Output,
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Why Use Process Maps? Example: Getting Mac to School Overview of Mapping Symbols Mapping Techniques & Tools Getting Started with a Mapping Session Demonstration: Guac! Reference Materials
An MSP is a highly complex solution with many concurrently moving parts owned by many different people, supporting many different functions. This can lead to end-user confusion at best, and worse—chaos!
Process Mapping:- Visually represents the work process- Uses universal symbols that are easily recognizable- Identifies problem areas (bottlenecks, rework, unnecessary steps) and
opportunities for process improvement- Provides a common understanding of the entire process and specific roles
and contributions of process participants- Before you can improve a process, you must understand it
Process maps are good for:- Training new resources on “what we do”- Streamlining work activities (get work done more efficiently)- Reducing cycle times (get work done faster)
- How do we do it?- Why do we do it?- What is the output?- How many outputs?- How long does it take?- Where does the output go?- Who reviews it and when?- Who performs each
Mapping the Process in a Group SessionUsing Post-Its on a white board allows you to quickly modify processsteps when facilitating a process mapping session