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Epic HELIOS and Jackson Health Network Problem List – Transition to Epic February 2017 The problem list plays a more central role in the Epic EHR where for each patient a single list is visible across all venues of care (ambulatory, emergency department and inpatient). Currently Problem Lists are inconsistently utilized in NextGen as the JHN metrics have been driven primarily from ICD 10 billing codes. To prepare for this transition, JHN worked with the HFAH Epic team and MPM in establishing best practice for consistent use of the problem list prior to transition. Why use the Problem List? The patient’s problem list is shared across the care continuum and multidisciplinary teams. Patient problems are used for clinical decision support such as recommended order sets and as triggers for best practice advisories (clinical alerts). Patient problems are used as criteria for inclusion in chronic disease registries. JHN clinical metric populations will utilize these chronic disease registries with the transition to Epic. The problem list will become an integral part of documentation and facilitate accurate coding, problem oriented charting in the inpatient setting and prompting capture of CMS Hierarchical Condition Codes that drive RAV scores (ambulatory case mix index). The problem list will be visible to patients in the MyChart patient portal. A snapshot of the problem list will be included in the data conversion from NextGen to Epic. What should be included in the Problem List? The following provides definitions that differentiate encounter diagnoses from patient problems. Diagnosis This Visit Problems Active Across Encounters Diagnoses are associated with a particular patient encounter. The problem list is associated with and linked to a patient and crosses encounters. Conditions that are the reason for the patient’s visit, which may also appear on the patient’s problem list. An acute symptom while under active evaluation for a diagnosis, e.g., headache or abdominal pain. Once a diagnosis has been made, it should be replaced on the Diagnosis List as a replacement for the symptom. Acute minor problems that will likely resolve by the next visit, e.g., URI, minor rash, strep throat. Symptoms, unless the symptom is chronic, and a diagnosis has not yet been made, e.g. “chest pain” should be replaced by “angina pectoris.” Conditions that develop during the course of the hospitalization and require evaluation, treatment, monitoring, or increase the length of stay. DO NOT include resolved chronic problems or conditions from the patient’s past medical history that are no longer under treatment or have no bearing on the current medical care. Conditions that extend across encounters, which are usually chronic (e.g., diabetes, hypertension). Any condition requiring the ongoing use of scheduled or ordered PRN medications. Medical conditions requiring frequent laboratory testing for monitoring purposes. Chronic medical conditions that require continued treatment, screening or monitoring. Recurring acute medical conditions requiring evaluation or treatment e.g., recurrent urinary tract infections. An old problem not requiring current treatment which still influences current treatment decisions for other problems, e.g. history of DVT. Active or relapsing chemical dependency or abuse (including tobacco). Positive screening tests that will have an impact on continuing care or disease risk. DO NOT include resolved chronic problems or conditions from the patient’s past medical history that are no longer under treatment or have no bearing on the current medical care.
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Problem List Transition to Epic - Jackson Health Network · 2017-02-28 · Problem List – Transition to Epic February 2017 ... Problem List Introduction. Problem Oriented Charting

Mar 19, 2019

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Page 1: Problem List Transition to Epic - Jackson Health Network · 2017-02-28 · Problem List – Transition to Epic February 2017 ... Problem List Introduction. Problem Oriented Charting

Epic HELIOS and Jackson Health Network

Problem List – Transition to Epic February 2017

The problem list plays a more central role in the Epic EHR where for each patient a single list is visible across all venues

of care (ambulatory, emergency department and inpatient). Currently Problem Lists are inconsistently utilized in

NextGen as the JHN metrics have been driven primarily from ICD 10 billing codes. To prepare for this transition,

JHN worked with the HFAH Epic team and MPM in establishing best practice for consistent use of the problem list prior

to transition.

Why use the Problem List?

The patient’s problem list is shared across the care continuum and multidisciplinary teams.

Patient problems are used for clinical decision support such as recommended order sets and as triggers for best

practice advisories (clinical alerts).

Patient problems are used as criteria for inclusion in chronic disease registries. JHN clinical metric populations

will utilize these chronic disease registries with the transition to Epic.

The problem list will become an integral part of documentation and facilitate accurate coding, problem

oriented charting in the inpatient setting and prompting capture of CMS Hierarchical Condition Codes that drive

RAV scores (ambulatory case mix index).

The problem list will be visible to patients in the MyChart patient portal.

A snapshot of the problem list will be included in the data conversion from NextGen to Epic.

What should be included in the Problem List?

The following provides definitions that differentiate encounter diagnoses from patient problems.

Diagnosis This Visit Problems Active Across Encounters

Diagnoses are associated with a particular patient encounter.

The problem list is associated with and linked to a patient and crosses encounters.

Conditions that are the reason for the patient’s visit,which may also appear on the patient’s problem list.

An acute symptom while under active evaluation fora diagnosis, e.g., headache or abdominal pain. Oncea diagnosis has been made, it should be replaced onthe Diagnosis List as a replacement for the symptom.

Acute minor problems that will likely resolve by thenext visit, e.g., URI, minor rash, strep throat.

Symptoms, unless the symptom is chronic, and adiagnosis has not yet been made, e.g. “chest pain”should be replaced by “angina pectoris.”

Conditions that develop during the course of thehospitalization and require evaluation, treatment,monitoring, or increase the length of stay.

DO NOT include resolved chronic problems orconditions from the patient’s past medical historythat are no longer under treatment or have nobearing on the current medical care.

Conditions that extend across encounters, which areusually chronic (e.g., diabetes, hypertension).

Any condition requiring the ongoing use ofscheduled or ordered PRN medications.

Medical conditions requiring frequent laboratorytesting for monitoring purposes.

Chronic medical conditions that require continuedtreatment, screening or monitoring.

Recurring acute medical conditions requiringevaluation or treatment e.g., recurrent urinary tractinfections.

An old problem not requiring current treatmentwhich still influences current treatment decisions forother problems, e.g. history of DVT.

Active or relapsing chemical dependency or abuse(including tobacco).

Positive screening tests that will have an impact oncontinuing care or disease risk.

DO NOT include resolved chronic problems orconditions from the patient’s past medical historythat are no longer under treatment or have nobearing on the current medical care.

Page 2: Problem List Transition to Epic - Jackson Health Network · 2017-02-28 · Problem List – Transition to Epic February 2017 ... Problem List Introduction. Problem Oriented Charting

Epic HELIOS and Jackson Health Network

Problem List – Transition to Epic February 2017

Best Practice Recommendation -

At Every Visit: Review and add, edit or resolve problem list entries appropriately.

Remember: any ICD billing code currently used to identify patients in Compass should transition to the problem list.

Problems that are Important to Identify for JHN Clinical Metrics

Inclusion Diagnoses: Chronic Conditions with JHN Identified Measures*

Diabetes Mellitus

Cardiovascular Diseases

Hypertension

Asthma (intermittent/persistent & severity), COPD

Heart Failure

ADHD

Depression, Anxiety, Bipolar Disease

Exclusion Diagnoses: Conditions that exclude from specific care measures*

Gestational Diabetes, Polycystic Ovaries, Chemically induced diabetes or due to underlying condition

Kidney disease and stage, Renal dialysis or transplant

Pregnancy, Dementia, Hypoglycemia

Respiratory disorders, Immune compromised state

Learn More about Using the Problem List in Epic -

For more information on the use of the problem list in facilitation of care visit e-learnings on Epic’s User Web1

at the following links:

Problem List Introduction

Problem Oriented Charting

This information is provided to demonstrate the importance of a problem list in Epic. Training in use of the

problem list will be included in the upcoming Epic training sessions prior to Go-Live.

If you have any additional questions about the use of the Problem List in Epic, please contact

Dr. Jon Sykes at [email protected]

*Complete identification of

inclusion and exclusion

diagnoses are on the 2017

Clinical Integration Program

Measures table and in the

operational definition for each

measure.

Epic User Web access is required at https://userweb.epic.com/. Use Allegiance Health email to register. 1

Page 3: Problem List Transition to Epic - Jackson Health Network · 2017-02-28 · Problem List – Transition to Epic February 2017 ... Problem List Introduction. Problem Oriented Charting

Problem List Use: Gateway Users January 2017

Adding a Problem in NextGen There are two ways to add a problem – while adding a diagnosis or through the problem list

Via Diagnostic Search

Click Add/Update → Problem → Identify diagnosis through the IMO Search

Mark Both on the bottom line to add problem to diagnosis coding and problem list

Search for diagnosis and click the + to add the final diagnosis

Diabetes diagnosis will be identified under

o Assessments for capture in current EHR

o Under Problem list for capture in Epic

Identify as Chronic or Resolve via Modify

o Highlight problem

o At bottom identify Chronic or Resolve

Epic HELIOS and Jackson Health Network

Page 4: Problem List Transition to Epic - Jackson Health Network · 2017-02-28 · Problem List – Transition to Epic February 2017 ... Problem List Introduction. Problem Oriented Charting

Problem List Use: Gateway Users January 2017

Via Problem List Template

Access Problem List template via icon at bottom of Patient Histories column (on right)

Click Add Problem → Search using Key Work → Highlight Problem → Click Select at bottom of template

Identify Problem as Chronic by clicking the box labeled Chronic

Resolving a Problem

Open Problem list via

Dx Icon bottom right

of histories

Highlight problem

Click Resolve

Check below to

validate date and

status resolved

Epic HELIOS and Jackson Health Network

Page 5: Problem List Transition to Epic - Jackson Health Network · 2017-02-28 · Problem List – Transition to Epic February 2017 ... Problem List Introduction. Problem Oriented Charting

NextGen Problem List 1.12.17

Page 1

Jackson Community Medical Record- Tutorials

Problem Lists

Adding Problem List Data

>Add/Update to search and enter problems on the Problems

Grid > Add to open the problem module

>Add Problem and the Diagnosis Search dialog box displays. >Search for appropriate diagnosis and Select to add the diagnosis

Page 6: Problem List Transition to Epic - Jackson Health Network · 2017-02-28 · Problem List – Transition to Epic February 2017 ... Problem List Introduction. Problem Oriented Charting

NextGen

Page 2

Document as needed and Accept to add the new problem to the patient’s

record.

Additional options are available for documenting problems. Select Resolve and complete information at needed and Accept.