1 PROBLEM ACCESSING UKM LIBRARY SUBSCRIBED E-JOURNALS / E-BOOKS: KINDLY PROVIDE THE INFORMATION AS BELOW. THE INFORMATION WILL HELP US BETTER TO HELP YOU. (A) CUSTOMER DETAILS NAME STUDENT/STAFF NUMBER TELEPHONE NUMBER EMAIL ADDRESS (B) PROBLEM DETAILS DATE OF ACCESS TIME OF ACCESS ACCESS PROBLEM VIA /THROUGH (PLEASE SPECIFY) Example: 1. WITHIN UKM CAMPUS 2. EXTERNAL / OFF CAMPUS 3. PORTAL E-JOURNAL http://ezplib.ukm.my TITLE OF E JOURNALS / E BOOKS Example: 1. SCIENCEDIRECT 2. EBSCOHOST 3. LEXIS NEXIS TOTAL RESEARCH SYSTEM TITLE OF THE ARTICLE (IF AVAILABLE) Example: (From EBSCOHOST) MALAYSIA BATIK GOES GLOBAL. Preview By: Musa, Helen. Craft Arts International, 2008 Issue 73, p112-113, 2p; (AN 33205999) HTML Full Text PDF Full Text (1.3MB)
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PROBLEM ACCESSING UKM LIBRARY SUBSCRIBED E-JOURNALS / E-BOOKS:
KINDLY PROVIDE THE INFORMATION AS BELOW. THE INFORMATION WILL HELP US BETTER
TO HELP YOU.
(A) CUSTOMER DETAILS
NAME
STUDENT/STAFF NUMBER
TELEPHONE NUMBER
EMAIL ADDRESS
(B) PROBLEM DETAILS
DATE OF ACCESS
TIME OF ACCESS
ACCESS PROBLEM VIA /THROUGH(PLEASE SPECIFY)
Example:1. WITHIN UKM CAMPUS2. EXTERNAL / OFF CAMPUS 3. PORTAL E-JOURNAL http://ezplib.ukm.my
TITLE OFE JOURNALS / E BOOKS
Example:1. SCIENCEDIRECT2. EBSCOHOST3. LEXIS NEXIS TOTAL RESEARCH SYSTEM
TITLE OFTHE ARTICLE (IF AVAILABLE)
Example: (From EBSCOHOST)MALAYSIA BATIK GOES GLOBAL. Preview By: Musa, Helen. Craft Arts International, 2008 Issue 73, p112-113, 2p; (AN 33205999) HTML Full Text PDF Full Text (1.3MB)
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(C) COPY OF THE SCREEN SHOT / PRINT SCREEN OF THE PROBLEM FROM YOUR KEYBOARD, CHOOSE PRINT SCREEN (PRINT SCRN/SysRq) PASTE TO MICROSOFT WORD Example of error statement : There is a problem with this website’s security certificate
(D) CHECK YOUR IP ADDRESS http://whatismyipaddress.com/ Example :
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(E) SEND TO:
En Shamsudin bin Ibrahim
[email protected] / [email protected]
Puan Rohalia Mohd Rohani [email protected] / [email protected]
Cik Nor Hamsiah Ahmad Hosaini [email protected] / [email protected]
Puan Mariatul Qibtiah Isa
Bahagian Perkhidmatan Penyelidikan / Research Service Department
(siber@ptsl)
Perpustakaan Tun Seri Lanang
43600 UKM Bangi Selangor Darul Ehsan
Tel : 03-8921 5126 / 3241 / 5846 / 5848 / 3647
Fax : 03-8925 6067
Updated : 13th Sept 2012
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