ProAlarm Viewer NSP Date issued September 2007 Document reference release version TR-IAS-02-11 - Ed 1.5 These presentation materials describe Tekelec's.

ProAlarm Viewer NSP

Date issued September 2007 Document reference & release version

TR-IAS-02-11 - Ed 1.5

These presentation materials describe Tekelec's present plans to develop and make available to its customers certain products, features and functionality. Tekelec is only obligated to provide those deliverables specifically included in a written agreement signed by Tekelec and customer.

Training documentation

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ProAlarm Viewer NSP Training Manual

This Training Manual is in accordance with ProAlarm NSP Issued September 2007 .

Copyright © 2007 TEKELEC France. All rights reserved

In accordance with its policy of constant product improvement, TEKELEC France reserves the right to change the information in this manual without notice. No part of this manual may be photocopied or reproduced in any form without the prior written permission of TEKELEC France.

Software license notice Your license agreement with TEKELEC France specifies the permitted and prohibited uses of the product. Any unauthorized duplication or use of ProAlarm NSP, in whole or in part, in print or in any other storage and retrieval system, is prohibited.

Trademarks All product names mentioned are trademarks of their respective owners.

In US In France 5200 Paramount Parkway Parc de la Mer Rouge Morrisville, NC 27560 20E rue Salomon Grumbach (USA) 68059 Mulhouse Cedex

(France)

Tel: +1.888.628.5521 Tel: +33 3 8933 4900

Mail: [email protected] Mail: [email protected]

Training documentation ‘06 | 2

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Class outline

This class is intended to provide you with an full introduction to ProAlarm Viewer as well as an understanding of its basic concepts and operations

Class Outline includes the following sections: - Operating ProAlarm Viewer

Lesson Objectives How to start ProAlarm Viewer Maps and Tables Handle the Map Viewer menu Handle the All Alarms menu Option menus Lesson Review Hands-on Practice


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ProAlarm

Viewer

Operating


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Lesson objectives

• After this class, you will be able to

Handle the various parts of ProAlarm Viewer Display alarms Manage alarms


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How to start ProAlarm Viewer

• Access to the NSP through your Web browser with your login and password and then :

Click on ProAlarm Viewer icon in the Application box

OR

Select ProAlarm in the Application menu


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Maps and Tables


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Main Menu

•2 ways to view the alarms Map Viewer (Map + corresponding table)

The table is only listing the alarms of the objects shown on this map

All Alarms (table only) All alarms are shown in this table

To show the list of available maps

To show the table Listing all alarms


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Handle the Map Viewer menu


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Map List

• By default ProAlarm Viewer will show the Map Viewer List of the available Maps Click on one Map’s name to open a new window containing this Map.

• All users level with the role NSPBusinessXXX are able to handle maps

Click on the Map’s name


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Map Window

• The pop-up window contains a Map with objects (upper part)

• And also a Table to show those objects alarms (lower part)


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Map Tool Bar

• Select one or several objects on a map

• Moving the map Pan

• Zooming Zoom in

Automatically zoom in to the center of the screen

Zoom out Automatically zoom out from the center of the screen

Fit contents to screen Fit to view all resources in the area

Top map Layer Go to the topmost layer of the map (in case of map aggregates)

Zoom in rectangle Select the area you want to zoom in

• Refresh screen Manual or Automatic (check box)


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Objects handling

• Left-click on one object to focus on it

The object is taking the color of its highest severity alarm The Alarm table will list this object’s alarms


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Objects handling

• Right-click on one object to open the context menu This menu depends on the object which is selected

• For objects with alarms Alarm menu to acknowledge or terminate the object’s alarms

• For Signaling Linksets Diagnostics menu to open ProDiag pop-up windows


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Objects handling

• For Map aggregates objects When a map is containing objects representing other maps

Right click to Drill down :

Top most layer of the map

or to Drill up :


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Alarms Table

• The lower part of the Map Window is showing 2 tables listing the alarms from this map’s objects

First table showing the opened Alarms or the Terminated Alarms Second table showing the details of one specific Alarm

Click to hide the Tables


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Alarms Table

• Alarms : opened is providing the list of current alarms from this map’s objects

• Alarms : terminated is providing the list of terminated alarms from this map’s objects

• Events is providing the list of events occurred for a selected alarm


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Map Tool Bar

• Terminate the selected alarm(s) Must be at least NSPBusinessPowerUser

• Acknowledge the selected alarm(s) • Number of Rows

Number of lines shown in the table

• Navigation available if more entries than lines shown

• Show Detail Show the details of the selected alarm(s) Details shown in the Events table

• Select All | Select None • Filters (details on next page)


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Filter options

• Perceived Severity (Alarms : opened only) Filter on a specific Alarm Severity

• Managed Object Class Filter on a specific type of object


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Filter options

• Alarm Type Filter on a specific type of alarm

• Alarm Cleared (Alarms : terminated only) From Last Hour back to 30 Days Ago


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Alarms Details

• To show one alarm’s details

Select one alarm by using the checkbox in the Select column Click on Show Detail

Check the alarm you need details on

Then select Show Detail

The Events table will show all events related to the selected alarm


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Alarms handling

• When an alarm is acknowledged The date and the owner are shown in the table

• When an alarm is terminated It is shown as Cleared until next screen refreshment then it moves to the Terminated alarms table


Notes

If a ProTraq alarm is manually terminated by a user, but then a terminate event is sent by the ProTraq application, this event will be rejected and will be shown as an isolated clear event.

22

Handle the All Alarms menu


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Opening All Alarms

• Select Open > All Alarms to show the Table containing all alarms for all monitored objects

To show the table listing all alarms for all visible objects in NSP


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All Alarms tables

• The All alarms table is listing all alarms for all objects monitored in ProAlarm

• The features are the same as for the tables presented previously


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Option menus


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Option menus

• Display > Preferences

Maximum time before refresh if automatic screen refresh is disabled

Interval between 2 refreshment of the screen

Default number of records per page (max 300)


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Option menus

• Help

User manual opens a pop-up window showing the user manual in .pdf

About ProAlarm


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Lesson review

• Q. How can you display alarms of a specific object ? (From a map and from a table)

• Q. What kind of filters can be applied ? •

Q. How to acknowledge an alarm ?

• Q. How to terminate an alarm ? Multiple alarms ?


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Hands-on practice

• Exercise 1 : Display the map* you created with ProAlarm Config.

• Exercise 2 : In the Alarms : Opened list, use a filter to display only Warning (or Minor) alarms of the last 24 hours.

• Exercise 3: Acknowledge a Warning (or Minor) alarm then verify the status of the alarm

• Exercise 4: Terminate this alarm and switch to the Alarms: Terminated list. Check that the alarm is found in the Terminated alarms

* Or another map according to the maps designed with the Configuration tool


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ProAlarm Viewer NSP Date issued September 2007 Document reference release version TR-IAS-02-11 - Ed 1.5 These presentation materials describe Tekelec's.

Documents