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Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

Sep 25, 2020

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Page 1: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files
Page 2: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

OVERVIEW

UPMC Web Based Database Definitions

Print On Demand (POD) - Files are printed from workstations on an as needed basis

My Print Request (MPR) - Files are ordered in bulk through the MPR Catalog

POD and MPR have not been managed congruently over time, resulting in multiple versions of files, often times outdated, duplicated, and concerning.

The following is an example of what exists in POD and MPR

POD Data Overview

Page 3: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

Print On Demand Tracking DataModification Threshhold

(Years)2 2 Click Count Threshhold

Total Unaccessed Files 1045 19%

Upload Data Threshhold (Years) 500

Total Files 5616Total Unmodified Files 68%3816

Print On Demand Data

1372

Modified Within 2 Year(s)

Modified More Than 2 Year(s) Ago

2020

3596

Upload Data Overview Modified Data Overview

7%

4153

417

Accessed Data Overview

Total Files Accessed 500 Times or Less

Total Files Accessed At Least 500 Times

% Accessed At Least 500 Times

Total Files Uploaded Less Than 2 Year(s) Ago

Total Files Uploaded More Than 2 Year(s) Ago

36% 8%% Uploaded Within the Last 2 Year(s)

% Modified Within the Last 2 Year(s)

428

miltonse
Typewritten Text
Data shown as of 11-1-2013
miltonse
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miltonse
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Page 4: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files
Page 5: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

POD IMPLEMENTATION PHASES FOR RESTRUCTURE AND USE Phase 1: Clean up

• Archive unused files into an INACTIVE folder

Phase 2: Duplicates • Remove all duplicate files

Phase 3: Naming Structure • Create a uniform naming structure for all files uploaded to POD

Phase 4: Upload Process • Create a standardized process for uploading files into POD

Phase 5: Consolidation • Streamline system-wide forms approach

Phase 6: Integration (POD-MPR) • POD / MPR with like identifiers

Phase 7: Maintenance • Outdated and inactive files

Phase 8: Wish List • Changes to enhance:

• Processes • Production • Technology

Page 6: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files
Page 7: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

INITIAL CLEAN UP

Archive unused files into an “INACTIVE” location

Create an “Inactive” folder • Location to archive unused files • Files purged from here once “expired” • Viewable by Admins only

Page 8: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files
Page 9: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

DUPLICATE SAMPLES FOR COMPARISON

POD only – Multiple Versions

• Consent for Mental Health-Drug and Alcohol Treatment, Payment, and Health Care Operation-Large Print

POD / MPR – Multiple Versions

• Universal Invasive Procedure Protocol Form

• Consent to Surgery or Special Procedure Package

• Authorization for Release of Protected Health Information

• Consent to Blood or Blood Products

• An Important Message from Medicare

Page 10: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files
Page 11: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

STRUCTURED NAMING SYSTEM BENEFITS

U S E R

• Ease of locating files

• Reduced risk of printing incorrect or old files

• Streamlined searching

A D M I N I S T R A T I V E

• Simplified reports

• Simplified file clean up

• Reduced risk of duplication

• Simplified file system

Page 12: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

STANDARDIZED NAMING STRUCTURE What exists in MPR can be utilized to create a similar naming structure for POD

Current MPR Naming Structure - Unique Identifier -

Current POD Naming Structure

HOSPITALCODE-FORMCODE-REVISIONDATE No uniform naming of filing structure Example file with typos and or naming discrepancies: Consentto Blood.or.blood_Prodcts

• Could cause many problems and multiple versions

HOSPITALCODE – Identifies the group that will be using the file FORMCODE – Unique 4 digit number within the HOSPITALCODE REVISIONDATE – Date the file was last updated

UPMC-0001-1113 -(M)(P)(I) Consent to Blood or Blood Products

Unique Identifier Database Code Form Title

Standardized Naming Structure – MPR & POD

Database Code: Identifies all locations the form can be located • M: My Print Request • P: Print On Demand • I: Infonet

Page 13: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

RESULT OF NAMING

A test file is uploaded into POD

File is added to the Nursing Folder in both Enterprise and Northwest

Revised version is uploaded to POD utilizing the “Overwrite Existing File” option.

1

2

3

Result

The result of a unique naming structure is that files can be replaced quickly and efficiently. This is ideal for files that need to appear in multiple locations.

Page 14: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files
Page 15: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

UPLOAD PROCESS

To ensure that files are properly maintained in Print On Demand, a standardized upload process needs to be defined.

The creation of Process guidelines: • To standardize uploads • To reduce risk of duplicated and outdated files • Ensures that files are approved for use on POD

The creation of a request form • Upload tracking

A centralized person (or POD Admin) needs to be identified. • Increased organization and maintainability of POD

Process Flow Chart

Page 16: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

POD

Upl

oad

Gui

delin

es 1

/9/2

014

Prin

t On

Dem

and

Upl

oad

Proc

ess

POD

Adm

in re

ques

ts a

new

(or u

pdat

ed fi

le) b

e ad

ded

to P

OD

1.

Requ

est f

orm

sent

to S

teph

en M

ilton

for r

evie

w.

a.

Form

is re

view

ed fo

r sor

ting

at th

is tim

e. (D

ownt

ime

form

, HIM

form

, non

-med

ical

reco

rd fo

rm)

b.

A lis

t of f

orm

s sim

ilar a

nd th

ose

the

sam

e as

the

requ

este

d fo

rm a

re c

ompi

led.

c.

N

ew E

nter

prise

ver

sion

crea

ted

for r

evie

w (i

f not

dow

ntim

e fo

rm).

i. A

uniq

ue id

entif

ier i

s cre

ated

and

att

ache

d to

the

form

. ii.

*D

ownt

ime

form

s are

to b

e se

nt to

Mar

iann

e M

cCon

nell.

2.

HIM

and

Oth

er N

on-M

edic

al R

ecor

d Fo

rm(s

) are

sent

to th

e Ve

ttin

g Co

mm

ittee

. i.

This

incl

udes

all

simila

r/du

plic

ate

form

s and

the

new

Ent

erpr

ise fo

rm.

ii.

Com

mitt

ee c

ompr

ised

of R

egul

ator

y, Q

ualit

y, P

olic

y, L

egal

, and

Cer

ner.

iii.

The

vett

ing

com

mitt

ee m

embe

rs w

ill n

eed

to b

e id

entif

ied

to th

e Pr

int C

ente

r.

3.

Vett

ing

com

mitt

ee su

bmits

any

add

ition

al c

hang

es b

ack

to S

teph

en to

be

mad

e an

d th

en S

teph

en w

ill

wor

k w

ith ty

pese

tter

unt

il th

is is

appr

oved

by

Vett

ing

com

mitt

ee.

4.

Fo

rm is

sent

to F

orm

s Com

mitt

ee b

y St

ephe

n fo

r fin

al a

ppro

val.

a.

File

is re

view

ed a

nd a

ppro

val i

s to

be se

nt to

Ste

phen

for r

ecor

d.

5.

Th

e fo

rm is

upl

oade

d in

to P

OD

and

all o

ther

app

ropr

iate

loca

tions

, and

cat

alog

ed a

ccor

ding

ly.

a.

Old

Ver

sions

will

be

repl

aced

and

del

eted

per

vet

ting

and

form

s app

rova

l com

mitt

ees.

6.

Orig

inal

Req

uest

er a

nd o

wne

r of f

orm

are

not

ified

of u

ploa

d co

mpl

etio

n.

a.

Addi

tiona

l not

ifica

tions

to h

ospi

tal s

taff

of n

ew fo

rm (a

nd re

mov

al o

f old

if a

pplic

able

) are

to b

e ha

ndle

d by

Dep

artm

ent H

eads

and

For

ms C

omm

ittee

.

Page 17: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

Has file been sent to Forms

Committee

YES

YES

YES

NO

NO

NO

NO

YES

Page 18: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

UPMC PoD Upload

 Request Form

 Version 1.0 11/20/2013 

 

  Print on Deman

d Upload

 Request Form

 

Please complete this form

 for changes/updates to a previously existing document or to upload

 a new documen

t. 

Nam

e: _________________________________ 

E‐mail: _________________________________________ 

Location/Dep

t: ________________________

  

Replace Existing Form

 – 

PoD Form

 Nam

e (Old): __________________________________________________________________________ 

Hospital: __________________________ 

Folder: _________________________________________

 

Req

uested PoD Form

 Nam

e (New

): ________________________________________________________________ 

 Hospital: __________________________ 

Folder: _________________________________________ 

What is the reason for the documen

t change? ________________________________________________________ 

New Document – 

How will this form

 be used? ________________________________________________________________________

 

Req

uested PoD Form

 Nam

e: _______________________________________________________________________ 

 Hospital: __________________________ 

Folder: ___________________________________________ 

Approval‐ 

1. H

as the proposed form

 been communicated to appropriate individuals at subsidiary organizations that have 

comparable form

s? (Th

is m

ust occur before the proposed form

 is reviewed by the Form

 Review Subcommittee). 

Yes 

  

No 

  

N/A 

2. List individual nam

es, title, and facility involved

 in for developmen

t/review

_______________________________________________________________________________________________ 

_______________________________________________________________________________________________ 

_______________________________________________________________________________________________ 

3. H

as this form

 been

 approved by the Form

 Review Subcommittee?  Yes 

No 

    N/A 

Next Steps‐ 

Once all of the above has been completed, please e‐mail this completed form

 along with the new form

 to be uploaded 

to [email protected]

u.  It will be review

ed and uploaded into PoD.  Once it has been uploaded

, you will be 

notified

 that it is available for printing. 

 

Page 19: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files
Page 20: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

CONSOLIDATION

Process of examining files that occur multiple times in POD (and possibly MPR) and are not duplicates. These files are different in language but not in purpose, and occur multiple times in the database in multiple locations.

Move from facility specific delineations on forms to a UPMC Enterprise form.

• Enhances standardization and efficiency

Examples of files that can be consolidated into an standardized Enterprise form:

Phys – Note &

History and Physical

Page 21: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

Phys Note – 1 Blank Progress Note HAM-0022

Phys Note – Acute Coronary Syndrome HAM-0362

Phys Note – Acute MI HAM-0363

Phys Note – Appropriate Use PreIntervention HAM-0469

Phys Note – Cardiology Discharge HAM-0383

Phys Note – Circumcision Procedure HAM-0361

Phys Note – Electrical Cardioversion HAM-0361

Phys Note – EP Lab HAM-0385

Phys Note – GLSS – Trauma HAM-0385

Phys Note – Heart Failure HAM-0445

Phys Note – Medicor Cardiology Adm HAM-0387

Phys Note – Neurology Progress Note HAM-0175

Phys Note – Operative Note HAM-0360 (9-4-12)

Phys Note – PICC Line Insertion HAM-0443

Phys Note – Post Cardiac Cath – Post Intervention HAM-0359

Phys Note – Radiology IV Contrast HAM-0396

Phys Note – Relative Indications for Transfusion HAM-0494

Phys Note – Venous Thromboembolism Assessment HAM-0472

CONSOLIDATION EXAMPLES

H & P Exam for OB Patients HAM-0115

H&P Interval Note and Patient Identification HAM-0097

H&P Note

H&P Short Stay Record

History & Physical Update Form SMH

History And Physical Assessment SMH

History and Physical NOR1

History and Physical Note_HRZ

History and Physical Reviewed – ASU Nor

History and Physical Reviewed.MCK ASU 013

History And Physical Update SMH

History and Physical.Initial Evaluation Note.MCK NUR 084

History and Physical.MCK ASU 002

History Sheet

Page 22: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files
Page 23: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

MPR INTEGRATION

An in depth assessment at what remains in POD versus MPR

Key point to remember: • A need to be in POD and MPR?

• 1 or more hospitals order in bulk • Are files in MPR and POD congruent?

• Dissimilar versions in both systems • The most current version will be the standard version

Page 24: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files
Page 25: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

MAINTENANCE

Maintain the system on a monthly bases. Reporting – • Inactivity

• Files that have not been accessed on a monthly basis

• Growth Metrics • How many files were added/removed over the month, showing the rate of growth for POD

• Unmodified (1 Year) • Files that have not been modified in over 1 year

• Duplicates • Duplicate files still existing in the database

Action- • Review Inactive files

• Review unmodified files

• Review duplicate files

Processes-

• Develop a process for review of files found to be duplicated, inactive, or unmodified

Page 26: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

POD

File

Mai

nten

ance

Rev

iew

Pro

cess

Mon

thly

repo

rts r

an to

iden

tify

files

that

hav

e be

en in

activ

e fo

r a p

erio

d of

6 m

onth

s, ha

ve n

ot

been

mod

ified

for m

ore

than

1 y

ear,

and/

or a

ppea

r in

dupl

icat

e w

ithin

the

data

base

.

Inac

tive

1.

File

s will

nee

d to

be

revi

ewed

by

form

s com

mitt

ee a

nd/o

r the

vet

ting

com

mitt

ee to

de

term

ine

whe

ther

the

files

shou

ld re

mai

n in

PO

D or

be

mov

ed to

inac

tive

a.

If th

e fil

e ne

eds t

o re

mai

n, th

en it

will

be

left

alo

ne a

nd re

view

aga

in in

a

pred

eter

min

ed a

mou

nt o

f tim

e b.

If

the

file

need

to b

e re

mov

ed, i

t will

be

rem

oved

from

the

file

tree

, but

rem

ain

in th

e PO

D da

taba

se in

the

even

t it i

s nee

ded

agai

n

Unm

odifi

ed

1.

File

s will

nee

d to

be

revi

ewed

by

the

form

s com

mitt

ee a

nd/o

r the

vet

ting

com

mitt

ee in

or

der t

o de

term

ine

if th

e la

ngua

ge o

n th

e fo

rm is

still

lega

l, va

lid, a

nd c

urre

nt

a.

If th

e fil

e is

still

val

id, i

t will

nee

d to

be

revi

ewed

aga

in in

ano

ther

yea

r to

ensu

re

that

it re

mai

ns c

urre

nt

b.

If th

e fil

e is

inva

lid, t

hen

we

will

nee

d to

dec

ide

wha

t is t

o co

me

of th

is fil

e:

i. Do

es a

new

file

nee

d cr

eate

d?

ii.

Does

a n

ewer

ver

sion

alre

ady

exist

with

in P

OD

iii.

Does

this

file

need

to b

e re

vise

d

Dupl

icat

e

1.

File

s will

nee

d to

be

revi

ewed

by

the

form

s com

mitt

ee a

nd/o

r the

vet

ting

com

mitt

ee to

de

term

ine

if th

is fil

e ca

n be

con

solid

ated

into

the

Ente

rpris

e fo

lder

, or i

f it n

eeds

to

rem

ain

in se

para

te lo

catio

ns w

ithin

PO

D a.

If

the

file

need

s to

rem

ain,

then

it w

ill b

e le

ft a

lone

in th

e da

taba

se

b.

If th

e fil

e ne

eds t

o be

con

solid

ated

, the

n w

e w

ill d

ecid

e on

a u

niqu

e fo

rm th

at

will

be

plac

ed w

ithin

the

Ente

rpris

e fo

lder

i.

All o

ther

occ

urre

nces

of t

his f

ile w

ill b

e re

mov

ed fr

om th

e PO

D tr

ee

Page 27: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files
Page 28: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

WISH LIST

Improvements to POD that would increase functionality and efficiency:

1. Search Improvement – Have the system search the default hospital and the Enterprise folders instead of just searching the default hospital

2. Activity Log – Have the system log when files are accessed as opposed to just if they were accessed

3. Admin Only Folders – Folders created that can only be viewed by someone with admin access

4. Drag and Drop Interface – Would greatly improve efficiency for file uploads and removal

5. Metric Reporting – Ability to track growth (additions/subtractions)

6. System Clean up – Rework the system code to improve overall performance

Minor Change Medium Change Major Change

Page 29: Print on Demand - University of Pittsburgh Medical Center€¦ · Print On Demand (POD) - Files are printed from workstations on an as needed basis My Print Request (MPR ) - Files

FINAL NOTES

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________