Top Banner

of 12

Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
  • Principles of Management

    Understanding Management, 4eRichard L. Daft, Vanderbilt UniversityDorothy Marcic, Vanderbilt University

    4-Color, 608 pp., 2004

    ISBN: 0-324-25918-2

    http://daft.swlearning.com

    Understanding Management combinesclassic management concepts with emerging trends andissues in a concise, exciting, and student- friendly format.The theme of the fourth edition is the new workplacehighlighting how technology and other influences havechanged the traditional organizations and the impact ontheir members. Understanding Management uses small tomid-sized organizations as examples giving studentspractical insights into the type of organizations thatmany will start their careers. The goal since the firstedition has been to provide a practical and hands-onalternative to the traditional and comprehensive texts onthe market.

    NEW! Xtra! CD-ROM: Each new text includes onesemester free access to Experiencing ManagementOnline, Xtra! quizzing, Author Insight Videos, and thetext video cases.

    NEW! Author Insights Videos: Via streaming video,difficult concepts from each chapter are explained andillustrated by the textbook author, Richard Daft. Thisfeature is available on the accompanying Xtra! CD-ROM.

    NEW! Video Cases: This edition includes all new videos,filmed specifically for Understanding Management. Alsoincluded in the text are the correlated video cases.

    Expanded Activities: There are a wealth of end-of-chapter activities that include discussion questions,management exercises, ethical dilemmas, web-basedactivities, and short cases.

    Practical Examples: Understanding Management usessmall to mid-sized organizations as examplesthroughout the giving students practical insights intothe types of organizations they will likely start theircareers.

    Technology Coverage: The application of technology is integrated throughout the text and Surf the Netend-of-chapter internet exercises utilizing resourcesavailable on the Web.

    SupplementsInstructors Manual 0-324-26053-9

    Instructors Resource CD-ROM 0-324-26055-5

    At The Movies: Management 0-324-27189-1

    Study Guide 0-324-27346-0

    Test Bank 0-324-26054-7

    Transparency Masters 0-324-26058-X

    Understanding Management with Xtra! CD-ROM 0-324-27345-2

    Video Cases 0-324-27203-0

    WebTutor Advantage for Blackboard 0-324-27468-8

    WebTutor Advantage for WebCT 0-324-27467-X

    WebTutor ToolBox for Blackboard 0-534-27489-7

    WebTutor ToolBox for WebCT 0-534-27488-9

    Bundle, Understanding Management with Xtra! CD-ROM, and WebTutor Toolbox for Blackboard 0-324-28768-2

    Bundle, Understanding Management with Xtra! CD-ROM, and WebTutor Toolbox for WebCT 0-324-28794-1

    Table of ContentsPART I: INTRODUCTION TO MANAGEMENT. 1. Managing the NewWorkplace. PART II: THE ENVIRONMENT OF MANAGEMENT. 2. TheEnvironment and Corporate Culture. 3. Managing in a GlobalEnvironment. 4. Managerial Ethics and Corporate Social Responsibility.PART III: PLANNING. 5. Organizational Planning and Goal Setting.6. Managerial Decision Making. PART IV: ORGANIZING. 7. Fundamentals of Organizing. 8. Change and Development. 9. Human Resource Management. 10. Managing Diverse Employees.PART V: LEADING. 11. Foundations of Behavior in Organizations.12. Leadership in Organizations. 13. Motivation in Organizations.14. Communicating in Organizations. 15. Teamwork in Organizations.PART VI: CONTROLLING. 16. The Importance of Control. APPENDIXA: Video Cases. APPENDIX B: Continuing Case. APPENDIX C:Entrepreneurship and Small Business Management. APPENDIX D:Answers to Managers Workbook Exercises.

    Essentials of Management, 6eAndrew J. DuBrin,

    Rochester Institute of Technology

    2-Color, 500 pp., 2003

    ISBN: 0-324-11467-2

    http://dubrin.swcollege.com

    Essentials of Management makes theconnection between theory and concepts to actualpractice by showing how managers and organizationseffectively apply the basic principles of management. The text takes a functional approach, first introducing therole of a manager and the modern managerialenvironment, before exploring planning organizing,leading, and control . The Sixth Edition has beenextensively revised and updated to include the latestinformation, examples and activities to help readersunderstand the skills necessary to manage, lead, andcompete in todays world.

    SupplementsInstructors Manual 0-324-11469-9

    ExamView Testing Software 0-324-11471-0

    At The Movies: Management 0-324-27189-1

    Business Link Video 0-324-17451-9

    Study Guide to Accompany Essentials of Management 0-324-11468-0

    68 http://www.swlearning.com

    MAN

    AGEM

    ENT

    PRINCIPLES OF MANAGEMENT

  • WebTutor for Blackboard 0-324-22560-1

    WebTutor for Blackboard to accompany Essentials of Management 0-324-18064-0

    WebTutor for WebCT to accompany Essentials of Management 0-324-18063-2

    Bundle, Essentials of Management with WebTutor for Blackboard 0-324-25508-X

    Bundle, Essentials of Management with WebTutor for WebCT 0-324-25509-8

    Table of ContentsPART I: INTRODUCTION TO MANAGEMENT. 1. The Managers Job. 2. International Management, Cultural Diversity. 3. InformationTechnology and the Internet. 4. Ethics and Social Responsibility.PART II: PLANNING. 5. Essentials of Planning. 6. Problem Solvingand Decision Making. 7. Quantitative Techniques for Planning andDecision Making. PART III. ORGANIZING. 8. Job Design and WorkSchedules. 9. Organization Structure, Culture, and Change. 10. Staffing and Human Resource Management. PART IV: LEADING.11. Leadership. 12. Motivation. 13. Communication. 14. Teams,Groups, and Teamwork. PART V. CONTROLLING. 15. Essentials ofControl. 16. Managing Ineffective Performers. PART VI: MANAGINGFOR PERSONAL EFFECTIVENESS. 17. Enhancing Personal Productivityand Managing Stress.

    Management: A CompetencyBased Approach, 10e

    Don Hellriegel, Texas A&M UniversitySusan E. Jackson, Rutgers UniversityJohn W. Slocum Jr.,

    Southern Methodist University

    4-Color, 550 pp., 2005

    ISBN: 0-324-25994-8

    http://hellriegel.swlearning.com

    Management: A Competency-Based Approach presentstheory, relevant applications, and innovation. The authorscontinue to place emphasis on six managerialcompetenciesself-management, strategic action,planning and administration, global awareness, teamwork,and communicationand have carefully woven examplesof each into every chapter. The authors chose these sixcompetencies after surveying hundreds of managers in alltypes and sizes of businesses. The integrated, interactiveSelf-Assessment helps learners understand and developtheir own management potential. This unique focus oncompetencies, combined with new theories and freshexamples, will engage the readers while applying thecontent. This text will set the standard for content thatmerges the concerns of managers, with the managerialcompetencies that foster excellence.

    SupplementsInstructors Manual 0-324-28221-4

    Instructors Resource CD-ROM 0-324-28227-3

    Study Guide 0-324-28220-6

    Test Bank 0-324-28223-0

    Transparency Acetates 0-324-28226-5

    Video Cases 0-324-28217-6

    Table of ContentsPART I. AN OVERVIEW OF MANAGEMENT. 1. Managing in a DynamicEnvironment. 2. The Evolution of Management. PART II. DIAGNOSINGEXTERNAL FORCES AND STRATEGIC RESPONSES. 3. EnvironmentalForces. 4. Managing Globally. 5. Entrepreneurship. 6. Ethics andCorporate Social Responsibility. PART III. PLANNING AND CONTROL.7. Planning and Strategy. 8. Fundamentals of Decision Making. 9. Planning and Decision Aids. 10. Strategic and Operational Control.PART IV. ORGANIZING. 11. Organizational Design. 12. OrganizationalChange and Learning. 13. Managing Human Resources. PART V.LEADING. 14. Work Motivation. 15. Dynamics of Leadership. 16. Organizational Communication. 17. Managing Work Teams. 18. Organizational Cultures and Diversity.

    Management: Challenges for Tomorrows Leaders, 4ePamela S. Lewis,

    Queens University of CharlotteStephen H. Goodman,

    University of Central FloridaPatricia M. Fandt,

    University of Washington, Tacoma

    4-Color, 704 pp., 2004

    ISBN: 0-324-15557-3

    http://lewis.swlearning.com

    Management: Challenges for Tomorrows Leaders, FourthEdition, explains the function and role of management intodays organization, presenting current theory, trends,and influences on todays managers and organizations.The text balances theory and practice, providing numerousapplications for students to better understand howmanagement concepts are applied. The primary theme ofthe fourth edition is the role and importance of leadershipin todays organization. Throughout the text arediscussions and highlighted examples of the impact ofleadership and how organizations diffuse responsibilitythrough every level of an organization.

    SupplementsInstructors Manual with Video Guide 0-324-16899-3

    Instructors Resource CD-ROM 0-324-16952-3

    At The Movies: Management 0-324-27189-1

    PowerPoint Presentation Slides 0-324-16951-5

    Study Guide 0-324-27405-X

    Test Bank 0-324-16950-7

    Video Package 0-324-27406-8

    Bundle, Management: Challenges for Tomorrows Leaders with InfoTrac College Edition, Xtra! CD-ROM and WebTutor Toolbox for Blackboard 0-324-28772-0

    Bundle, Management: Challenges for Tomorrows Leaders with InfoTrac College Edition, Xtra! CD-ROM and WebTutor Toolbox for WebCT 0-324-28798-4

    To Order: 1-800-477-3692 69

    MAN

    AGEMEN

    T PRINCIPLES OF MANAGEMENT

  • WebTutor ToolBox for Blackboard 0-534-27489-7

    WebTutor ToolBox for WebCT 0-534-27488-9

    WebTutor for Blackboard 0-324-20647-X

    WebTutor for WebCT 0-324-20646-1

    Table of ContentsPART 1. MEETING THE CHALLENGES OF THE 21ST CENTURY. 1. Management and Managers: Yesterday, Today, and Tomorrow. 2. Evolution of Management Thought. 3. Social Responsibility andEthics. PART 2. PLANNING CHALLENGES IN THE 21ST CENTURY. 4. Planning in the Contemporary Organization. 5. Strategic Planningin a Global Environment. 6. Effective Managerial Decision Making.7. Decision-Making Tools and Techniques. PART 3. ORGANIZINGCHALLENGES IN THE 21ST CENTURY. 8. Organizing for Quality,Productivity, and Job Satisfaction. 9. Designing the ContemporaryOrganization. 10. Strategic Human Resource Management. 11. Organizational Culture, Change, and Development. PART 4.LEADERSHIP CHALLENGES IN THE 21ST CENTURY. 12. CommunicatingEffectively within Diverse Organizations. 13. Leading in a DynamicEnvironment. 14. Exploring Individual Differences and TeamDynamics. 5. Motivating Organizational Members. PART 5. CONTROLCHALLENGES IN THE 21ST CENTURY. 16. Organizational Control in aComplex Business Environment. 17. Productivity and Quality inOperations. 18. Information Technology and Control.

    Management Fundamentals: Concepts,Applications, Skill Development, 2eRobert N. Lussier, Springfield College

    2-Color, 640 pp., 2003

    ISBN: 0-324-11754-X

    http://lussier.swcollege.com

    Using a three-pronged approach ofconcepts, applications, and skilldevelopment, this text provides students with a solidfoundation of management concepts and real skills theycan use in the workplace. Through a variety of thought-provoking applications, Lussier challenges students tothink critically and apply concepts to their ownexperiences. Proven skill-building exercises, behavioralmodels, self-assessments, and group exercises throughoutthe text help students realize their own managerialpotential. The 15-chapter format is comprehensiveenough for the one term course, but is also flexibleenough to allow for additional readings, activities, ordiscussions.

    SupplementsInstructors Manual with Test Bank 0-324-11755-8

    Instructors Resource CD-ROM 0-324-18264-3

    At The Movies: Management 0-324-27189-1

    Behavior Model Video Fundamentals 0-324-11758-2

    Business Link Video 0-324-16871-3

    ExamView Testing Software 0-324-11760-4

    Test Bank 0-324-11757-4

    Table of ContentsPART ONE: MANAGING IN A GLOBAL INTERNET ENVIRONMENT. 1. Managing. Appendix A. A Brief History of Management. 2. Environment: Culture, Ethics, and Social Responsibility. 3. TheGlobal Environment and Entrepreneurship. PART TWO: PLANNING. 4. Creative Problem Solving and Decision Making. 5. The Strategicand Operational Planning Process. Appendix B. Time Management.PART THREE: ORGANIZING. 6. Organizing and Delegating Work. 7. Managing Change: Innovation and Diversity. 8. Human ResourcesManagement: Staffing. PART FOUR: LEADING. 9. OrganizationalBehavior: Power, Politics, Conflict, and Stress. 10. Team Leadership.11. Communicating for Results. 12. Motivation for High Performance.13. Leading with Influence. PART FIVE: CONTROLLING. 14. ControlSystems. 15. Operations, Quality, Technology and InformationSystems. Appendix C. Internet Basics. Appendix D. How toResearch Case Material Using the Internet.

    Management, 3eChuck Williams, Texas Christian University

    4-Color, 750 pp., 2005

    ISBN: 0-324-20126-5

    http://williams.swlearning.com

    Management, 3rd edition by ChuckWilliams presents management theory andapplications in an entertaining and engaging narrativenot commonly found in textbooks. Williams uniqueorganization and focuses on the critical theories andcombines them with detailed examples that draw thereader into the reading and clearly show theirimplications for managers and organizations. Drawingfrom his experience as an award winning educator,Williams includes innovative that help readers understandhow all the different concepts come together and howthey will be personally relevant. The texts uniqueorganization focuses on how managers make thingshappen in modern organizations, exploring the role andimpact of management on individuals and organizations.Instructors and readers praised the first two editions forits innovative approaches and tools that makemanagement both relevant and interestingthe thirdedition continues and improves upon this foundation ofinnovation.

    SupplementsInstructor Manual with Teaching Your 1st Management Course 0-324-20130-3

    Instructors Resource CD-ROM 0-324-20135-4

    ExamView Testing Software 0-324-20134-6

    FlixMix Video 0-324-20396-9

    Small Business School Video Cases 0-324-20395-0

    Study Guide 0-324-20133-8

    Test Bank 0-324-20131-1

    Transparency Acetates 0-324-20132-X

    WebTutor Advantage for Blackboard 0-324-22196-7

    WebTutor Advantage for WebCT 0-324-22195-9

    70 http://www.swlearning.com

    MAN

    AGEM

    ENT

    PRINCIPLES OF MANAGEMENT

  • Table of ContentsPART I: INTRODUCTION TO MANAGEMENT. 1. Management. 2. Organizational Environments and Cultures. 3. Ethics and SocialResponsibility. PART II: MAKING THINGS HAPPEN. 4. Planning. 5. Managing Information. 6. Decision Making. 7. Control. PART III:MEETING THE COMPETITION. 8. Global Management. 9. OrganizationalStrategy. 10. Innovation and Change. 11. Designing AdaptiveOrganizations. PART IV: ORGANIZING PEOPLE, PROJECTS ANDPROCESSES. 12. Managing Individuals and a Diverse Workforce. 13. Managing Teams. 14. Managing Human Resource Systems. 15. Managing Service and Manufacturing Operations. PART V: LEADING.16. Motivation. 17. Leadership. 18. Managing Communication.

    Management with Xtra!, 6eRichard L. Daft, Vanderbilt University

    4-Color, 780 pp., 2003

    ISBN: 0-03-035138-3

    http//daft.swcollege.com

    The sixth edition of this market leadingtext continues to raise the standardthrough its cutting-edge presentation of managerialthought, carefully developed applications, and innovativetechnology components. Richard Daft seamlesslyintegrates the new workplace with traditionalmanagement concepts to show what influences andguides managerial action in todays organizations. Toillustrate the conceptual material and engage the student,Daft includes diverse examples, exercises, applications inevery chapter. Through each edition, Management hascontinued to build an outstanding reputation withinstructors for its quality, topic selection, applications,and authorship.

    Management: Meeting and Exceeding CustomerExpectations, 8e

    Warren R. Plunkett, Wright CollegeRaymond F. Attner, Brookhaven College,

    Dallas County Community College DistrictGemmy S. Allen, Mountain View College, Dallas

    County Community College District

    2-Color, 784 pp., 2005

    ISBN: 0-324-25913-1

    http://plunkett.swcollege.com

    The eighth edition of Management: Meeting andExceeding Customer Expectations is a comprehensivesurvey of the principles and practices of management asthey are currently being applied, in the United States andaround the world. The content and are structured toreinforce two continuing themes that are woven into the

    chapters narratives: (1) the never-ending effort bymanagers and organizations to meet or exceed customersneeds and (2) the need organizations and their peoplehave to be guided by effective leadership.

    Modern Human Relations at Work, 9e

    Richard M. Hodgetts, Florida International University

    Kathryn W. Hegar, Mountain View College

    1-Color, 544 pp., 2005

    ISBN: 0-324-20563-5

    http://hodgetts.swlearning.com

    The original intent of the book remains paramount: toprovide an up-to-date textbook for readers who arenovices in the area of human relations or for practitionerswith little formal training in the subject. This editionexamines the most interesting human relationsdevelopments of the early millennium. Many of theseissues, while not found in other human relationstextbooks, relate to current topics discussed in todaysnewspapers and magazines.

    Table of ContentsPART I. INTRODUCTION. 1. The Nature of Human Relations. 2. Fundamentals of Motivation. PART II. THE SOCIAL SYSTEM. 3. Individual Behavior. 4. Group Behavior. 5. The InformalOrganization. PART III. THE TECHNICAL SYSTEM. 6. Technology and People at Work. 7. Productivity and Quality Improvement. 8. Job Redesign and Job Enrichment. PART IV. THE ADMINISTRATIVESYSTEM. 9. Fundamentals of Leadership. 10. Developing,Appraising, and Rewarding Personnel. PART V. BEHAVIORALEFFECTIVENESS. 11. Communicating for Effectiveness. 12. ManagingConflict and Change. PART VI. LOOKING TO THE FUTURE. 13. International Human Relations. 14. Human Relations Challengesof the Future. 15. Human Relations and You.

    Our Feature Presentation: ManagementJoseph E. Champoux,

    The University Of New Mexico

    1-Color, 52 pp., 2004

    ISBN: 0-324-28281-8

    http://featurepresentation.swlearning.com

    Our Feature Presentation: Management adds excitementand relevance to management through selected filmscenes from popular film releases. This unique productcombines a workbook with actual film clips on CD andVideo, eliminating the need to purchase or rent costlyvideos. Film provides your students a visual portrayal ofabstract management concepts and provides inexperiencedstudents a greater feeling of reality and connection to the

    To Order: 1-800-477-3692 71

    MAN

    AGEMEN

    T PRINCIPLES OF MANAGEMENT

  • topic. Further, there are many unique aspects of film suchas editing, sound, framing, and focusing techniques thatmake it a powerful communication device that often goesbeyond what we can experience in reality. Equallypowerful are the reactions of the varied responses of theviewer that can spark lively debate.

    SupplementsCD-ROM 0-324-28282-6

    Instructors Manual (available online only) Video 0-324-28283-4

    Table of ContentsPART 1. FILM AS A LEARNING RESOURCE. PART 2. FILM SCENES FORLEARNING MANAGEMENT PRINCIPLES, THEORIES, AND CONCEPTS. 1. Introduction to Management and Organizations, 8 Mile. 2. Organizational Environments, Blue Crush. 3. OrganizationalCulture, Backdraft. 4. Ethics and Social Responsibility, EmperorsClub. 5. Managing Information, Lorenzos Oil. 6. Decision Making,Dr. Seuss How the Grinch Stole Christmas. 7. Control, Scent of aWoman. 8. Global Management, Mr. Baseball. 9. OrganizationalStrategy and Planning, The Bourne Identity. 10. Innovation andChange, Apollo 13 (I). 11. Organizational Design, The Paper. 12. Managing Individuals, The Breakfast Club. 13. WorkforceDiversity, Babe. 14. Managing Teams, Apollo 13 (II). 15. HumanResource Management, Bowfinger. 16. Operations Management,Casino. 17. Motivation, For Love of the Game. 18. Leadership andManagement, U-571. 19. Communication, Patch Adams. 20. FutureDirections of Management, Back to the Future Part II.

    The Labor Relations Process, 8eWilliam H. Holley, Auburn UniversityRoger S. Wolters, Auburn University

    2-Color, 672 pp., 2005

    ISBN: 0-324-20014-5

    http://holley.swlearning.com

    This comprehensive text provides thecurrent information on research studies, issues and eventsin labor relations. The book integrates real-worldexamples and quotes from practitioners in order to bringthis dynamic field to life. The Labor Relations Processexamines the labor movement from its inception tocurrent and emerging trends, including such topics asunions, labor agreements, collective bargaining,arbitration and labor relations in various businesssegments including government, white collar, andinternational contexts.

    The book gives an in-depth analysis of all facets of therelationship between management and labor, including astudy of the rights and responsibilities of unions andmanagement, the negotiation and administration of laboragreements, and labor-management cooperation. Othertopics that are explored include the results of the laborrelations process and collective bargaining issues such ashealth care costs containment, pensions, laborproductivity and alternative work arrangements.

    Human Resource Management

    Managing Human Resources, 13eGeorge W. Bohlander,

    Arizona State UniversityScott A. Snell, Cornell University

    4-Color, 794 pp., 2004

    ISBN: 0-324-18405-0

    http://bohlander.swlearning.com

    The best-seller Managing Human Resources covers allaspects of human resource management and its impact onboth individuals and organizations. The text builds on afoundation of research and theory, taking a practicalapproach focusing on critical issues and successfulpractices. Users and reviewers of the text praise itspleasant writing style, user-friendly design, and highlyeffective examples. In fact, over 500 differentorganizations from a variety of settings are used asexamples to illustrate key points. The Highlights in HRMexamples provide exact illustrations of organizationalpractices and policies. Important issues and critical trendsare spotlighted in each chapter and reflected in thecomprehensive and chapter ending cases included in thetext. . Managing Human Resources balance of theory andpractice, hands on activities, applications, and exampleswill help students develop the competencies tounderstand and help their organizations create asustainable competitive advantage through people.

    NEW! Xtra!: Included with every new text is access toBohlander/Snell Xtra! an online collection of additionallearning aides including Xtra! quizzing, digitized videos,select Experiencing Management modules, and more.

    NEW! Expanded Web Site: The text support web siteincludes practice quizzes, Management in the Newsexercises, Internet Exercises, chapter resources andmore: http://bohlander.swlearning.com

    NEW! New Experiential Activities: Each chapter nowinclude Developing Managerial Skillsteam basedexercises that will help them develop their managerialskills and how to work in a collaborative environment.

    NEW! Expanded Topical Discussions: In addition tothose noted many other important and interestingdiscussions have been expanded including; retention,ergonomics, diversity, outsourcing, stress management,workplace violence, benefit changes, HRM in the globalsetting, and conflict resolution.

    Current Practice and Issues: The text focuses on currentHR practice and key issues throughout the text and inspotlight such as Highlights in HRM . This editioncontains more how-to practical tips to conduct HReffectively.

    72 http://www.swlearning.com

    MAN

    AGEM

    ENT

    HUMAN RESOURCE MANAGEMENT

  • Todays Work Environment: This book also reflectstodays work environment, showing how HR specialistswork in partnership with line managers and teamdirectors effectively incorporating HR policy intomanagers interactions with employees.

    Real-World Emphasis: Highlights in HRM boxedprovide real-world examples of how organizationsperform HR functions. The Highlights are introducedin text discussion and include small businesses andinternational topics.

    Comprehensive Cases Offerings: Ten comprehensivecases portray current issues/problems in HRM andremain at the end of the main text. In addition, atleast two case studies per chapter present current HRMissues in real-life settings that allow for studentconsideration and critical analysis.

    SupplementsInstructors Manual 0-324-18407-7

    Instructors Resource CD-ROM 0-324-18410-7

    At The Movies: Human Resource Management 0-324-28279-6

    Study Guide 0-324-18406-9

    Test Bank 0-324-18408-5

    Transparency Acetates 0-324-18409-3

    Video 0-324-18412-3

    WebTutor for Blackboard 0-324-18430-1

    WebTutor for WebCT 0-324-18429-8

    Table of ContentsPART ONE HUMAN RESOURCES MANAGEMENT IN PERSPECTIVE. 1. The Challenge of Human Resources Management. 2. EqualEmployment Opportunity and Human Resources Management. PART TWO MEETING HUMAN RESOURCES REQUIREMENTS. 3. JobAnalysis, Employee Involvement and Flexible Work Schedules. 4. Human Resources Planning and Recruitment. 5. Selection. PART THREE DEVELOPING EFFECTIVENESS IN HUMAN RESOURCES. 6. Training. 7. Career Development. 8. Appraising and ImprovingPerformance. PART FOUR IMPLEMENTING COMPENSATION ANDSECURITY. 9. Managing Compensation. 10. Pay-for-Performance:Incentive Rewards. 11. Employee Benefits. 12. Safety and Health.PART FIVE ENHANCING EMPLOYEE-MANAGEMENT RELATIONS. 13. Employee Rights and Discipline. 14. The Dynamics of LaborRelations. PART SIX EXPANDING HUMAN RESOURCES MANAGEMENTHORIZONS. 15. International Human Resources Management. 16. Creating High-Performance Work Systems. CASES. GLOSSARY.NAME INDEX. ORGANIZATION INDEX. SUBJECT INDEX. PHOTOCREDITS.

    Human Resource Management with West Group Product Booklet, 10eRobert L. Mathis,

    University of Nebraska at OmahaJohn H. Jackson,

    University of Wyoming

    4-Color, 680 pp., 2003

    ISBN: 0-324-07151-5

    http://mathis.swcollege.com

    This market-leading text takes a pragmatic approachemphasizing the strategic role of human resources.Comprehensive, research-based coverage includes all majortopics identified on the Human Resource CertificationInstitutes Content Outline. Coverage includes a globalchapter, expanded coverage of diversity, new material on performance management, and current hot topics such as self-directed work teams, shamrock organization,broadbanding, competency-based pay systems, job security,violence in the workplace, and how organizationalcommitment affects production, quality, and service.

    SupplementsInstructors Resource CD-ROM 0-324-07154-X

    Instructors Manual with Video Guide 0-324-18531-6

    At The Movies: Human Resource Management 0-324-28279-6

    Bundle, Text with West Group Product Booklet and WebTutor for WebCT 0-324-29276-7

    CNN Video: Human Resource Management 0-324-07157-4

    ExamView Testing Software 0-324-17934-0

    HR Electronic Review Guide Access Card 0-324-19186-3

    Human Resource Management Electronic Review Guide 0-324-18341-0

    Study Guide to accompany Human Resource Management with West Group Product Booklet 0-324-07156-6

    Test Bank 0-324-18532-4

    Transparency Acetates 0-324-07155-8

    WebTutor for Blackboard 0-324-19051-4

    WebTutor for WebCT 0-324-19050-6

    Bundle, Human Resource Management with West Group Product Booklet and Study Guide 0-324-16730-X

    Bundle, Text with West Group Product Booklet and WebTutor for Blackboard 0-324-26454-2

    Table of ContentsSECTION I: NATURE OF HUMAN RESOURCE MANAGEMENT. 1. ChangingNature of Human Resource Management. 2. Strategic HumanResource Planning. 3. Individual Performance and EmployeeRetention. SECTION II: STAFFING THE ORGANIZATION. 4. LegalFramework of Equal Employment. 5. Managing Diversity and Equal

    To Order: 1-800-477-3692 73

    MAN

    AGEMEN

    T HUMAN RESOURCE MANAGEMENT

  • Employment. 6. Jobs and Human Resources. 7. Recruiting in Labor Markets. 8. Selecting and Placing Human Resources. SECTION III: TRAINING AND DEVELOPING HUMAN RESOURCES. 9. Training Human Resources. 10. Careers and HR Development. 11. Performance Management and Appraisal. SECTION IV:COMPENSATING HUMAN RESOURCES. 12. Compensation Strategiesand Practices. 13. Variable Pay and Executive Compensation. 14. Managing Employee Benefits. SECTION V: EMPLOYEE RELATIONSAND GLOBAL HR. 15. Health, Safety and Security. 16. EmployeeRights and Discipline. 17. Union-Management Relations. 18. Globalization of HR Management. Appendices:. A. HumanResource Certification Institute Content Outline. B. Current LiteratureSources in HR. C. Major Federal EEO Laws and Regulations. D. Starting a Career.

    Human Resource Management: EssentialPerspectives, 3e

    Robert L. Mathis, University of Nebraska at Omaha

    John H. Jackson, University of Wyoming

    1-Color, 192 pp., 2005

    ISBN: 0-324-20217-2

    http://mathis.swlearning.com

    Human Resource Management: Essential Perspectives, 3eoffers practical coverage of basic HR concepts andpractices, including the review of important laws andregulations as well as an overview of information that iscommonly used by human resource professionals. Thisshortened version of the extremely successful HumanResource Management offers concise, streamlined contentthat is easy to use and moderately priced. The text ispresented in a format that is logical for numerousindustries and professional organizations.

    Overviews, Internet resources, additional information, andsuggested readings in every chapter provide users withsynopses of every topic as well as direction on where tolearn more. The global aspect of HR Management isaddressed as it applied in other countries. Futuremanagers learn lessons that they can apply domesticallyand around the globe.

    Small Business Management

    Small Business Management: An Entrepreneurial Emphasis with CD-ROM, 12eJustin G. Longenecker, Baylor UniversityCarlos W. Moore, Baylor UniversityJ. William Petty, Baylor University

    4-Color, 736 pp., 2003

    ISBN: 0-324-06554-X

    http://longenecker.swlearning.com

    Small Business Management has been the best-sellingsmall business management text for more than threedecades, helping to guide generations of readers into theranks of business owners and entrepreneurs. The authorsdiverse academic backgrounds in management, marketingand finance bring a balanced approach to covering allaspects of starting and running a small business. Adopterspraise the text edition after edition for its timelycoverage, enjoyable and practical presentation,interesting examples, and its wealth of additionalresources.

    NEW! Small Business School Videos: Segments from thehighly-acclaimed PBS series Small Business School areavailable to adopters of the text and also available onthe Student CD.

    NEW! Student CD: A CD-ROM is included with every newcopy of the text that Small Business School videosegments, a revised and electronic copy of the popularHow to Prepare a Business Plan supplement, financialtemplates, and additional resources.

    NEW! Cases and Activities: Additional cases andactivities have been added to this edition.

    Entrepreneurial Emphasis: The text focuses onentrepreneurship to cultivate the skills and abilitiesneeded to successfully start and manage a business.

    Sample Business Plan: An actual business plan in theappendix gives students a model to emulate and referto as they create their own.

    Business Plan Part: The seven chapters in Part 4 of thetext provide a step-by-step introduction to theelements of an effective business plan.

    Applications and Exercises: Every chapter includesnumerous applications and exercisesincluding onlineactivities to help readers sharpen their awarenessand skills.

    SupplementsInstructors Manual 0-324-06556-6

    Instructors Resource CD-ROM 0-324-06557-4

    ExamView Testing Software 0-324-06791-7

    74 http://www.swlearning.com

    MAN

    AGEM

    ENT

    SMALL BUSINESS MANAGEMENT

  • PowerPoint Presentation Slides 0-324-06792-5

    Student Learning Guide 0-324-06555-8

    Test Bank 0-324-06558-2

    Transparency Acetates 0-324-06563-9

    Video Volume 1: Small Business School 0-324-06561-2

    Video Volume 2: Small Business School 0-324-06562-0

    WebTutor for Blackboard 0-324-15072-5

    WebTutor for WebCT 0-324-15071-7

    Bundle, Small Business Management with CD-ROM and WebTutor for WebCT 0-324-25367-2

    Bundle, Text with CD-ROM and WebTutor for Blackboard 0-324-25268-4

    Table of ContentsPART 1: ENTREPRENEURSHIP AND SMALL BUSINESS. 1. The WinningHand of Entrepreneurship. PART 2: ENTREPRENEURIAL STRATEGY. 2. Strategies that Capture Opportunities. 3. E-Business Opportunities.4. Global Opportunities. PART 3: PURSUING NEW VENTUREOPPORTUNITIES. 5. Buyout and Startup. 6. Franchising. 7. TheFamily Business. PART 4: THE NEW VENTURE BUSINESS PLAN. 8. The Role of the Business Plan. 9. Developing the Marketing Plan.10. Selecting the Management Team and the Form of Organization.11. Selecting the Location and Planning the Facilities. 12. ProjectingFinancial Requirements. 13. Finding Sources of Financing. 14. ExitStrategies. PART 5: SMALL BUSINESS MARKETING. 15. Product andDistribution Strategies. 16. Pricing and Credit Strategies. 17. Promotional Strategies. PART 6: SMALL BUSINESS MANAGEMENT.18. Professional Management in the Growing Firm. 19. ManagingHuman Resources. 20. Quality Management and the OperationsProcess. 21. Social and Ethical Issues. PART 7. FINANCIALMANAGEMENT IN THE ENTREPRENEURIAL FIRM. 22. EvaluatingFinancial Performance. 23. Managing the Firms Assets. 24. Riskand insurance. Epilogue: Visualizing the End: Whats Next?

    Small Business: An EntrepreneursBusiness Plan, 6eJ.D. Ryan, Irvine Valley CollegeGail Hiduke, Saddleback College

    1-Color, 384 pp., 2003

    ISBN: 0-03-033587-6

    http://ryan.swcollege.com

    This book is your guide to small businessenterprise, helping you to identify opportunities, yourneeds and those of your target customers. The practical,step by step nature of this text makes it indispensable.The goal of the text is to help you in creating a businessplan that will set the course for your small businessendeavors. You will profit from these tried and truetechniques.

    SupplementsInstructors Manual with Test Bank 0-03-033791-7

    ExamView Testing Software 0-03-033798-4

    Video 0-03-033813-1

    Table of Contents1. Your Great Adventure, Exploring the right fit. 2. Spotting Trendsand Opportunities, Opening your Eyes. 3. Opportunity Selection,Filtering your ideas. 4. Profiling the Target Customer. 5. Readingand Beating the Competition. 6. Marketing Promotions. 7. Location,Location, Location. 8. Numbers and Shoebox accounting. 9. Shakingthe Money Tree. 10. Legal Issues. 11. Building a Winning Team.12. TBA. 13. Buying a Business. 14. Buying a Franchise. 15. Pulling the Plan Together. 16. Fast-Start Business Plan.

    Entrepreneurship: Theory, Process, and Practice, 6eDonald F. Kuratko,

    Ball State UniversityRichard M. Hodgetts,

    Florida International University

    2-Color, 740 pp., 2004

    ISBN: 0-324-25826-7

    http://kuratko.swlearning.com

    Entrepreneurship, 6th Edition combines a practical, step-by-step approach with a theoretical foundation to form abasic framework for understanding the process ofentrepreneurship. The aim of the text is to both presentthe most current thinking in entrepreneurship but alsoprovide students the opportunity to apply ideas anddevelop useful analytical skills. The revision of this texthas been updated to include current developments andissues in this explosive field.

    SupplementsInstructors Manual 0-324-25827-5

    BizPlanBuilder Express: A Guide to Creating a Business Plan withBizPlanBuilder with CD-ROM, 2eJIAN Tools for Sale, Inc., Mill Valley, CA

    1-Color, 176 pp., 2004

    ISBN: 0-324-26144-6

    http://jian.swlearning.com

    BizPlanBuilder Expressa workbook withCD-ROM package that includes the award-winning, best-selling software, BizPlanBuilder 8.1provides all the essentials for creating winning businessplans, with step-by-step instructions for preparing eachsection of a plan, including ready-to-customize samples,prompts and advice, detailed marketing analysis withlinks to demographic and marketing tools to help make iteasy, and flexible, straight-forward financial tools.Compatible with both Windows and Macintosh operatingsystems.

    SupplementsInstructors Manual 0-324-26145-4

    To Order: 1-800-477-3692 75

    MAN

    AGEMEN

    T SMALL BUSINESS MANAGEMENT

  • So You Need to Write a Business PlanJerome S. Osteryoung,

    Florida State UniversityDiane Denslow,

    Florida State University

    1-Color, 160 pp., 2003

    ISBN: 0-03-031533-6

    http://osteryoung.swcollege.com

    This text teaches students how to create a business plan.The text takes the student through many real-lifeexamples and exercises demonstrating in detail theprocess of writing a business plan. Throughout the textthe examples will be drawn from product type companies,service companies and retailers, covering the majority ofissues that are unique to each of these industries.

    Family BusinessErnesto J. Poza,

    Case Western Reserve University

    1-Color, 288 pp., 2004

    ISBN: 0-324-26151-9

    http://poza.swlearning.com

    Family Business provides the nextgeneration of family business owners with the knowledgeand skills needed for the successful management andleadership of the family enterprise. The author, ErnestoPoza, uses both text and cases to explore a diverse set offamily firms, examining the interrelationships among theowners, the family, and the management team. FamilyBusiness, at its core, is a practical book that presents themanagement and family practices that ensure success aswell as an honest look at the advantages and challengesfacing family enterprises. With an emphasis on leadershipand positioning for the future, Family Business illustrateshow the family enterprise can achieve sustained growthand continuity through generations.

    Organizational Behavior

    Fundamentals of Organizational Behavior, 3e

    Andrew J. DuBrin, Rochester Institute of Technology

    2-Color, 352 pp., 2005

    ISBN: 0-324-25992-1

    http://dubrin.swlearning.com

    This brief and applied text blendsdescription, insight, self-assessment, skill development,and prescription. Andrew DuBrin has a strong managerialfocus and emphasizes the human relations aspects oforganizational interactions. This text is for the instructorwho is looking to supplement his instruction with adigestible text. This text is ideal for short courses,executive education programs, and unique courses thatcanvass organizational behavior issues or combine themwith those of organizational theory, strategy, marketing,human resources, and management.

    SupplementsInstructors Resource CD-ROM 0-324-28828-X

    Organizational Behavior: Essential Tenets, 2eJoseph E. Champoux,

    The University Of New Mexico

    1-Color, 475 pp., 2003

    ISBN: 0-324-11489-3

    http://champoux.swcollege.com

    Organizational Behavior: Essential Tenets,is a well-organized introduction of the current field oforganizational behavior with in-depth coverage of themost critical concepts. Its practical approach shows thepower of organizational behavior theory for understandingones behavior and the behavior of others in anyorganization. Although firmly grounded in behavioralscience theory and research, the text is not acompendium of research findings. Champoux includesexamples and builds frameworks that make the materialclear and easy to understand. The concise format allowsthe text to be used as a primer or to be supplementedwith additional cases, readings, or exercises.

    SupplementsInstructors Manual 0-324-11490-7

    ExamView Testing Software 0-324-11493-1

    PowerPoint Presentation Slides 0-324-11494-X

    Test Bank 0-324-11492-3

    76 http://www.swlearning.com

    MAN

    AGEM

    ENT

    ORGANIZATIONAL BEHAVIOR

  • WebTutor for Blackboard 0-324-18059-4

    WebTutor for WebCT 0-324-18058-6

    Bundle, Organizational Behavior with WebTutor for Blackboard 0-324-25549-7

    Bundle, Text with WebTutor for WebCT 0-324-25505-5

    Table of ContentsSECTION I: INTRODUCTION: THE CONTEXT OF MODERNORGANIZATIONAL BEHAVIOR AND. MANAGEMENT. 1. Introductionand Historical Background. 2. The Organizational Context of ModernOrganizations (Diversity, Quality, Technology, and International). 3. Ethics and Behavior in Organizations. 4. Organizational Culture.SECTION II: INDIVIDUAL PROCESSES IN ORGANIZATIONS. 5. Perception, Attitudes, and Personality. 6. OrganizationalSocialization. 7. Motivation: Need Theories. 8. Motivation:Cognitive and Behavior Theories and Techniques. 9. IntrinsicRewards and Job Design. SECTION III: GROUP AND INTERPERSONALPROCESSES IN ORGANIZATIONAL PROCESSES. 10. Groups andIntergroup Processes. 11. Conflict in Organizations. 12. Leadershipand Management. SECTION IV: ORGANIZATIONAL PROCESSES. 13. Communication Processes. 14. Decision-Making and Problem-Solving Processes. 15. Power and Political Behavior 16. Stress inOrganizations. SECTION V: ORGANIZATIONAL DESIGN,ORGANIZATIONAL CHANGE, AND THE FUTURE. 17. OrganizationalDesign. 18. Organizational Change and Development. 19. FutureDirections of Organizations and Management.

    Managing for the Future:Organizational Behavior and Processes, 3e

    Deborah G. Ancona, Sloan School of Management, Massachusetts Institute of Technology

    Thomas A. Kochan, Sloan School of Management, Massachusetts Institute of Technology

    John Van Maanen, Sloan School of Management, Massachusetts Institute of Technology

    Maureen Scully, Simmons Graduate School of ManagementD. Eleanor Westney, Sloan School of Management,

    Massachusetts Institute of Technology

    1-Color, 672 pp., 2005

    ISBN: 0-324-05575-7

    http://ancona.swlearning.com

    Managing for the Future is an innovative approach toteaching organizational behavior based on the course atthe Massachusetts Institute of Technology. The text firstpresents the new organization, examining it throughstrategic, political, and cultural lenses. Then the role andimpact of teams and central issues facing theorganization itself are explored. The last section of thetext focuses on skillsthe goal being not only to presentthe new organization but also illustrate how students canbecome better actors within it. Each of the 14 modulesprovides many instructional options through cases,readings, exercises and projects. Managing for the Futuresmodular format allows for even greater flexibility,

    allowing instructors to select only the topics they need tosuit their course needs.

    SupplementsInstructors Manual 0-324-05576-5

    Organizational Behavior, 10eDon Hellriegel, Texas A&M UniversityJohn W. Slocum Jr.,

    Southern Methodist University

    4-Color, 512 pp., 2004

    ISBN: 0-324-15684-7

    Organizational Behavior, 10th editionpresents classic and emergingorganizational behavior trends and research, making thesubject both accessible and meaningful for students. Tomake the connection between theory and practice, theauthors include timely examples, exercises, and high-interest cases. To help students focus and understand theimportance of organizational behavior, the authorsintroduce seven managerial competencies that areessential to being an effective leader or member of anorganization. These competencies are introduced earlyand woven throughout in special , exercises, and aninteractive self-assessment tool. The overall length of thetext has been dramatically reduced creating a text that isboth clear and manageable for any course.

    SupplementsInstructors Resource CD-ROM 0-324-15686-3

    Business Ethics: A Stakeholder and Issues Management Approach, 3eJoseph W. Weiss, Bentley College

    1-Color, 464 pp., 2003

    ISBN: 0-03-018458-4

    http://weiss.swcollege.com

    This text examines the role of ethics in thebusiness world and ethical dilemmasencountered by managers. Ethical decisions do not takeplace in a vacuum. Many people, all with their owninterests and standards, are involved in businessencounters every day. Stakeholder and IssuesManagement is this texts unique approach to teachingbusiness ethics. It pays special attention to therelationships among the many and varied stakeholdersthat have roles in business situations. These stakeholdersinclude the market and non-market entities that affect abusiness. Ethical issues must be addressed by individuals,groups, corporations, and even nations in very differentways, and the consequences differ with each person or

    To Order: 1-800-477-3692 77

    MAN

    AGEMEN

    T ORGANIZATIONAL BEHAVIOR

  • group involved. This text gives students practical tools tohandle moral dilemmas in the workplace and the world.Topics include risk management, preferential hiring,corporate legitimacy, and moral accountability.

    SupplementsInstructors Manual with Test Bank 0-03-018572-6

    ExamView Testing Software 0-03-029736-2

    Turner Learning/CNN Video: Management and Organizations with Multimedia Integration Guide 0-324-15179-9

    Table of Contents1. Business Ethics, the Changing Environment, and StakeholderManagement. 2. Stakeholder and Issues Management Approaches.3. Ethical Principles, Quick Tests, and Decision-Making Guidelines. 4. The Corporation and Internal Stakeholders: Value-Based MoralDimensions of. Leadership, Strategy, Structure, Leadership, Culture,and Self-Regulation. 5. The Corporation and External Stakeholders:Managing Moral Responsibility in. the Marketplace. 6. EmployeeStakeholders and the Corporation. 7. The Global Environment,Stakeholder Management, and Multinational Corporations. 8. Business Ethics into the Twenty-First Century.

    Understanding Organizational Behavior, 2e

    Debra L. Nelson, Oklahoma State University

    James C. Quick, University of Texas at Arlington

    2-Color, 500 pp., 2005

    ISBN: 0-324-25915-8

    http://nelson.swlearning.com

    Understanding Organizational Behavior represents thesolid scholarly foundations on which the science oforganizational behavior was built, the realities ofcontemporary life in organizations, and the challengesthat constantly present themselves. Our overarchingtheme of change is accompanied by four supportingsubthemes: globalization, diversity, technology, andethics. Each theme presents its own challenges andpresents demands on individuals to learn, grow, andadjust. This text presents the opportunity to learnconcepts, ideas, and theories that help enhance themanagement of human behavior at work.

    SupplementsInstructors Resource CD-ROM 0-324-22450-8

    Wake-Up Calls: Classic Cases in Business Ethics, 2eLisa H. Newton, Fairfield UniversityDavid P. Schmidt, Fairfield University

    1-Color, 240 pp., 2004

    ISBN: 0-324-26152-7

    http://newton.swlearning.com

    Wake Up Calls: Classic Cases in BusinessEthics presents classic cases that demonstrate businessethics blunders by mainstream companies. The authorsprovide a conceptual background to help put each caseinto a meaningful context. By exploring and discussingwhere businesses have failed, students get a greaterinsight into the importance of practicing ethical behavior.

    Strategic Management:Competitiveness andGlobalization, 6e

    Michael A. Hitt, Texas A&M UniversityR. Duane Ireland, Texas A&M UniversityRobert E. Hoskisson, University of Oklahoma

    4-Color, 1,056 pp., 2005

    ISBN: 0-324-27528-5

    http://hitt.swlearning.com

    Strategic Management: Competitiveness and Globalization,6th edition provides the most accurate, relevant, andcomplete presentation of strategic management today.Authors Michael A. Hitt, R. Duane Ireland, and Robert E.Hoskisson thoroughly revised each chapter, weavingcutting-edge ideas, research, and modern practice tocreate a presentation that captures the dynamic nature ofthe field. The authors integrate the traditional industrialorganizational model of strategic management with themore modern resource-based view of the firm to explainhow firms use the strategic management process to builda sustained competitive advantage.

    SupplementsInstructors Resource CD-ROM 0-324-20387-X

    78 http://www.swlearning.com

    MAN

    AGEM

    ENT

    ORGANIZATIONAL BEHAVIOR

  • Supervision/Leadership

    Leadership: Theory, Application, Skill Development, 2eRobert N. Lussier, Springfield CollegeChristopher F. Achua, University

    of Virginias College at Wise

    1-Color, 498 pp., 2004

    ISBN: 0-324-15556-5

    http://lussier.swlearning.com

    This text employs a unique three-pronged approach oftheory, application, and skill development to create themost practical leadership book on the market. It coversall of the traditional theory along with cutting-edgeleadership topics. Applications develop critical thinkingskills about the concepts. Proven skill-building exercisesfoster leadership skills that can be used in professionaland personal lives. This three-pronged approach offers thegreatest variety of learning material to meet eachstudents unique needs.

    SupplementsInstructors Manual with Test Bank 0-324-27495-5

    Instructors Resource CD-ROM 0-324-20190-7

    ExamView Testing Software 0-324-22620-9

    Video Cases 0-324-27457-2

    Video: Behavioral Model 0-324-27497-1

    Table of ContentsPART 1: INDIVIDUALS AS LEADERS. 1. Who is a Leader?. 2. LeadershipTraits and Ethics. 3. Leadership Behavior and Motivation. 4. Influencing: Power, Politics, Networking, and Negotiation. 5. Contingency Leadership Theories. PART 2: TEAM LEADERSHIP. 6. Communication, Coaching, and Conflict Skills. 7. DyadicRelationships, Followership, and Delegation. 8. Team Leadership. 9. Leading Self-Managed Teams. PART 3: ORGANIZATIONALLEADERSHIP. 10. Charismatic and Transformational Leadership. 11. Strategic Leadership and Managing Crises and Change. 12. Leadership of Culture and Diversity, and the LearningOrganization. APPENDIXES. A. Spirituality in the Workplace. B. How to Research Case Material Using the Internet.

    The Leadership Experience, 3eRichard L. Daft, Vanderbilt University

    2-Color, 512 pp., 2005

    ISBN: 0-324-26127-6

    http://daft.swlearning.com

    Packed with interesting examples andreal world leadership, this text helps thereader develop an understanding of theory while acquiringthe necessary skills and insights to become effectiveleaders. It is written for courses teaching leadershiptheory and application. The Leadership Experienceintegrates recent ideas and practices with establishedscholarly research in a way that makes the topic ofleadership come alive.

    SupplementsInstructors Resource CD-ROM 0-324-23638-7

    Supervision: Concepts and Practices of Management, 9eEdwin C. Leonard, Indiana UniversityRaymond L. Hilgert, Washington University

    4-Color, 752 pp., 2004

    ISBN: 0-324-17881-6

    Supervision: Concepts and Practices ofManagement, 9th Edition provides theskills and knowledge base that studentsneed to become supervisors in todays changing workenvironment. The text focuses on practical skills inexamining the functions of management and how they areapplied to both individuals and teams. The authors avoidusing confusing terminology or multiple perspectives,instead presenting the tools that are clearly mostappropriate for the task at hand. Change in the workplaceand the world at large constantly present supervisors withnew challenges. Supervision, 9th edition preparessupervisors to successfully address these demands.

    SupplementsInstructors Resource CD-ROM 0-324-17889-1

    To Order: 1-800-477-3692 79

    MAN

    AGEMEN

    T SUPERVISION/LEADERSHIP