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PRICING & PROMOTION HOW TO CONTINUALLY DIFFERENTIATE IN A HIGHLY COMMODITIZED, PRICE-DRIVEN MARKET Paige Darby, SMB Brand November 2009 1
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Pricing & Promo S B Excellence Award

May 24, 2015

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Dell Small Business Excellence Award 'Day at Dell' Presentations. Nov. 2009
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Page 1: Pricing &  Promo    S B  Excellence  Award

PRICING & PROMOTION

HOW TO CONTINUALLY DIFFERENTIATE IN A HIGHLY COMMODITIZED, PRICE-DRIVEN MARKET

Paige Darby, SMB BrandNovember 2009

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Page 3: Pricing &  Promo    S B  Excellence  Award

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10 STEPS TO DIFFERENTIATION

1) Elevate your brand…2) But keep it transactional

TAKE YOUR OWN PATH

Page 4: Pricing &  Promo    S B  Excellence  Award

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10 STEPS TO DIFFERENTIATION

1) Elevate your brand…2) But keep it transactional3) Stay on top of the competition’s pricing

TAKE YOUR OWN PATH

Page 5: Pricing &  Promo    S B  Excellence  Award

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10 STEPS TO DIFFERENTIATION

1) Elevate your brand…2) But keep it transactional3) Stay on top of the competition’s pricing4) Delight your customers

TAKE YOUR OWN PATH

Page 6: Pricing &  Promo    S B  Excellence  Award

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10 STEPS TO DIFFERENTIATION

1) Elevate your brand…2) But keep it transactional3) Evaluate your pricing vs. the competition’s4) Delight your customers5) Listen. Get to know your customers.

TAKE YOUR OWN PATH

Page 7: Pricing &  Promo    S B  Excellence  Award

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10 STEPS TO DIFFERENTIATION

1) Elevate your brand…2) But keep it transactional3) Evaluate your pricing vs. the competition’s4) Delight your customers5) Listen. Get to know your customers.6) Always innovate

TAKE YOUR OWN PATH

Page 8: Pricing &  Promo    S B  Excellence  Award

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10 STEPS TO DIFFERENTIATION

1) Elevate your brand…2) But keep it transactional3) Evaluate your pricing vs. the competition’s4) Delight your customers5) Listen. Get to know your customers.6) Always innovate7) Deliver high-quality products

TAKE YOUR OWN PATH

Page 9: Pricing &  Promo    S B  Excellence  Award

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10 STEPS TO DIFFERENTIATION

1) Elevate your brand…2) But keep it transactional3) Evaluate your pricing vs. the competition’s4) Delight your customers5) Listen. Get to know your customers.6) Always innovate7) Deliver high-quality products8) Think “outside of the box”

TAKE YOUR OWN PATH

Page 10: Pricing &  Promo    S B  Excellence  Award

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10 STEPS TO DIFFERENTIATION

1) Elevate your brand…2) But keep it transactional3) Evaluate your pricing vs. the competition’s4) Delight your customers5) Listen. Get to know your customers.6) Always innovate7) Deliver high-quality products8) Think “outside of the box”9) Lead the market

TAKE YOUR OWN PATH

Page 11: Pricing &  Promo    S B  Excellence  Award

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10 STEPS TO DIFFERENTIATION

1) Elevate your brand…2) But keep it transactional3) Evaluate your pricing vs. the competition’s4) Delight your customers5) Listen. Get to know your customers.6) Always innovate7) Deliver high-quality products8) Think “outside of the box”9) Lead the market10) Create integrated campaigns

TAKE YOUR OWN PATH

Page 12: Pricing &  Promo    S B  Excellence  Award

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DISCUSSION

TAKE YOUR OWN PATH