The power of persuasion & motivation Making psychology your marketing tool
The power of persuasion & motivation
Making psychology your marketing tool
Nikola Tesla (1856 to 1943)
1. Alternating Current 2. Light 3. X-rays4. Radio 5. Remote Control 6. Electric Motor7. Robotics 8. Laser 9 and 10. Wireless Communications and Limitless Free Energy
Over 700 patents
“It’s a sad, sad story.
The inventor (Tesla) couldn’t commercialize anything.
He could barely fund his own research.”
Larry Page, Google’s co-founder
There is more than one approach to marketing
In marketing (like in life)effective starts with understanding
That’s why we are here
Agenda– A bit about the brain– Motivation & persuasion • What works• Why it works• How to’s & examples
• 2 systems
“Thinking fast & slow” - Dr.Daniel Kahneman, 2002 Nobel Laureate
Instincts
Food Sex Danger
Hello Gorgeous
Fear Grabs Our Attention
Are you safe?
Cyber security
Did you cover everything?
QA & testing
Other Variations of Fear
Loss Aversion
Test Drive - loss aversion in marketing
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Hold xx in your hands…..
Imagine xx in your house….
Try it on….
Scarcity
Learn from the masters - KickStarter
Food & Sex
Rewards
Pavlov started. Skinner continued.
New behavior
Variable reward schedule
Constant rewards
Ongoing behavior
Translated to marketing
Gaming: Make it easy to win at first. Harder as it goes along.
Constant rewards: 10th cup free
Variable schedule: random praise
Evolution
Our brain size x 3
Complex Social Relationships
“You will either step forward into growth or you will step back into safety.” (Abraham Maslow)
The Need to Belong
Practically speaking:are you a chocoholic
A chocoholic is a person who loves chocolate.
Social Proof - Everyone is doing it
Breaking the Paradigm
YOU
BECAUSE
Authority
• Professors• Doctors• Analysts• Media• Bloggers• Leaders • Influencers
Liking
Familiarity – I know youSimilarity – I’m like youAttractive – I like to like
Social media a friend told me
Cold calls / emails
I got your name from…get introduced
Emailsbe known
Dress for Success
Hint: Attractive & Similar
A marketing lesson from the Krishna
Reciprocity
• Give away’s• How about a drink?• Information • Holiday cards• I’m thinking of you...
The incredible power of stories
Consistency
Pain Points
Share the painTell me a story
Connect & change the path
“My brain is only a receiver. In the Universe there is a core from which we obtain knowledge, strength, inspiration.” -Nikola Tesla
Some of the Sources
• How to Get People to Do Stuff - Susan Weinschenk, 2013
• Influence - Robert Cialdini, 1984• Thinking Fast & Slow - Daniel Kahneman, 2002• Predictably Irrational – Dan Ariely