Presenter Profiles Continued SUSAN LUCKE-WILMOTT Susan is currently Training, Accreditation and Property Product Specialists for QBE Insurance in Queensland following her 9-year role as a Service Manager. She has been with QBE Insurance for the past 14 years and in the industry for the past 26 years working in a variety of management and operational roles. Susan’s current role is diverse and allows her to fulfil her passion of training both internal and external stakeholders whilst still maintaining a property portfolio. She is also on the Australia and New Zealand Diversity council for QBE, where she fulfils her other passion of working toward a more diverse and accepting culture within QBE. HELEN LOCKWOOD Helen Lockwood has a background in International Event Management. She joined Suncorp as the National Events Leader in 2007 managing Vero’s participation at all national insurance events. Helen developed the first ‘Vero Amazing Race’ to raise money for the Steadfast Convention charity ‘Youngcare’. In 2010, Helen moved into Vero’s Strategic Relationship team where she focused on developing her knowledge within the insurance industry. Quickly assuming responsibility for the company’s Steadfast relationship, she has proved key in developing a strong head office relationship that has led to Vero being the first to develop SVU, now the base partner for SME. Helen now looks after the overall Strategic Relationship Team overseeing all National Relationships for Vero. She is a keen sports fan, holds a BA in business and a Masters in Sports Science. LEIGH STALKER Leigh draws on 30 years of insurance experience which has been complemented by various academic qualifications including FAII, Commerce Degree, Graduate Diploma of Insurance and an MBA. He joined QBE in Tasmania in 1987 and has service in various underwriting, distribution and management roles in different geographic territories throughout Australia. His current role is Regional Manager responsible for the Queensland operations. The Queensland team continues to deliver strong underlying financial performance and has been successful in receiving multiple Industry Awards including CQIB and NIBA during Leigh’s Queensland tenure from 2000 forward. Married, two children and a puppy. Enjoys the business challenges, market dynamics, lifestyle and opportunities presented by both Queensland and QBE. MARK PETERS Mark Peters is Chief Executive Officer of the Gold Coast 2018 Commonwealth Games Corporation, a position he accepted after heading the Gold Coast 2018 Commonwealth Games Bid Company. His senior sporting administration roles include almost ten years as CEO of the Australian Sports Commission; President of the Australian Baseball Federation; and Executive member of International Baseball Federation. His extensive portfolio of leadership and management experience covers tourism, events and sports organisational governance and structure. SCOTT GUNTHER Scott is National Manager of Customer & Partner Experience for IAG Commercial Insurance. His team is responsible for research and customer insights, developing new sales propositions, delivering market- leading sales and marketing technology and driving Commercial Insurance’s innovation program. Scott has been in the insurance industry for over six years, delivering market- leading eBusiness, digital, online and social solutions for IAG Commercial Insurance, its intermediary partners and its end customers. He is a regular keynote speaker at industry conferences and conventions across the insurance, technology and marketing sectors. SEAN BEMROSE Sean commenced his insurance career in 1990 whilst studying a Bachelor of Economics degree at the University of Queensland. On graduating he moved to Japan working as an English teacher at a private school. Upon his return he commenced further studies and worked on a contract basis for the Department of Primary Industries and in the role of Administration manager in the family insurance brokerage. Embracing the opportunity to manage the family business, in 1998 Sean took on the full time role of general manager of Tony Bemrose Insurance Brokers. Since that time Sean has become the Managing Director, Responsible Officer and Senior Broker of the brokerage specialising in Commercial Risks and claims advocacy services. Sean is a strong supporter of the Queensland insurance broking industry, holding the roles of committee member, Treasurer, Vice President and now President of the Council of Qld Insurance Brokers. Closing the Deal Council of Queensland Insurance Brokers Inc PO Box 8401, Woolloongabba Qld 4102 Phone 07 3847 9542 Email [email protected]Web www.cqib.org.au Council of Queensland Insurance Brokers 23 rd Annual Convention SEAWORLD RESORT Gold Coast Queensland 6 – 9 August 2015 SPECIAL GUEST SPEAKER BROUGHT TO YOU BY CENTREPOINT ALLIANCE
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Presenter Profiles Continued
SUSAN LUCKE-WILMOTT
Susan is currently Training,
Accreditation and Property
Product Specialists for QBE
Insurance in Queensland
following her 9-year role as
a Service Manager. She has been with QBE
Insurance for the past 14 years and in the
industry for the past 26 years working in a
variety of management and operational roles.
Susan’s current role is diverse and allows
her to fulfil her passion of training both
internal and external stakeholders whilst still
maintaining a property portfolio. She is also
on the Australia and New Zealand Diversity
council for QBE, where she fulfils her other
passion of working toward a more diverse and
accepting culture within QBE.
HELEN LOCKWOOD
Helen Lockwood has a
background in International
Event Management. She
joined Suncorp as the
National Events Leader
in 2007 managing Vero’s participation
at all national insurance events. Helen
developed the first ‘Vero Amazing Race’ to
raise money for the Steadfast Convention
charity ‘Youngcare’.
In 2010, Helen moved into Vero’s Strategic
Relationship team where she focused
on developing her knowledge within the
insurance industry. Quickly assuming
responsibility for the company’s Steadfast
relationship, she has proved key in developing
a strong head office relationship that has led
to Vero being the first to develop SVU, now
the base partner for SME.
Helen now looks after the overall Strategic
Relationship Team overseeing all National
Relationships for Vero. She is a keen sports
fan, holds a BA in business and a Masters in
Sports Science.
LEIGH STALKER
Leigh draws on 30 years of
insurance experience which
has been complemented
by various academic
qualifications including
FAII, Commerce Degree,
Graduate Diploma of Insurance and an MBA.
He joined QBE in Tasmania in 1987 and has
service in various underwriting, distribution
and management roles in different
geographic territories throughout Australia.
His current role is Regional Manager
responsible for the Queensland operations.
The Queensland team continues to deliver
strong underlying financial performance and
has been successful in receiving multiple
Industry Awards including CQIB and NIBA
during Leigh’s Queensland tenure from
2000 forward.
Married, two children and a puppy. Enjoys
the business challenges, market dynamics,
lifestyle and opportunities presented by both
Queensland and QBE.
MARK PETERS
Mark Peters is Chief
Executive Officer of the Gold
Coast 2018 Commonwealth
Games Corporation, a
position he accepted after
heading the Gold Coast 2018 Commonwealth
Games Bid Company.
His senior sporting administration roles
include almost ten years as CEO of the
Australian Sports Commission; President
of the Australian Baseball Federation;
and Executive member of International
Baseball Federation.
His extensive portfolio of leadership and
management experience covers tourism,
events and sports organisational governance
and structure.
SCOTT GUNTHER
Scott is National Manager
of Customer & Partner
Experience for IAG
Commercial Insurance.
His team is responsible for
research and customer insights, developing
new sales propositions, delivering market-
leading sales and marketing technology
and driving Commercial Insurance’s
innovation program.
Scott has been in the insurance industry
for over six years, delivering market-
leading eBusiness, digital, online and social
solutions for IAG Commercial Insurance, its
intermediary partners and its end customers.
He is a regular keynote speaker at industry
conferences and conventions across the
insurance, technology and marketing sectors.
SEAN BEMROSE
Sean commenced his
insurance career in 1990
whilst studying a Bachelor
of Economics degree at the
University of Queensland.
On graduating he moved to Japan working as
an English teacher at a private school. Upon
his return he commenced further studies
and worked on a contract basis for the
Department of Primary Industries and in the
role of Administration manager in the family
insurance brokerage.
Embracing the opportunity to manage the
family business, in 1998 Sean took on the full
time role of general manager of Tony Bemrose
Insurance Brokers.
Since that time Sean has become the
Managing Director, Responsible Officer
and Senior Broker of the brokerage
specialising in Commercial Risks and claims
advocacy services.
Sean is a strong supporter of the Queensland
insurance broking industry, holding the
roles of committee member, Treasurer, Vice
President and now President of the Council of
Qld Insurance Brokers.
Closing
theDeal Council of Queensland Insurance Brokers Inc
Council of Queensland Insurance Brokers23rd Annual Convention
SEAWORLD RESORT Gold Coast Queensland6 – 9 August 2015
SPECIAL GUEST SPEAKER BROUGHT TO YOU BY
CENTREPOINT ALLIANCE
Presenter ProfilesROB COLLYER
Rob Collyer is the
Underwriting Manager at
Brooklyn Underwriting.
Responsible for binder
development, underwriting
development and ultimately underwriting
profitability, Rob sits across the Liability,
Property and Financial Lines portfolios.
With over 20 years’ experience in the industry,
Rob has worked in a variety of roles across
both Insurer’s and Underwriting Agencies.
Prior to joining the Brooklyn team Rob acted
as the Regional Manager for an international
underwriting agency and previous to that
has run National IT, PI and D&O Portfolios for
International Insurers.
PRESTON IPKENDANZ
Joining ACE in January
2010, Preston moved
through the various levels
of underwriting authority at
ACE, developing expertise
in Directors & Officers (D&O)
Liability, Professional Indemnity, Management
Liability and Commercial Crime Insurance.
One of many highlights of his work is in
relation to multinational insurance programs.
Preston was the winner of the inaugural
London Scholarship in 2012 with an analysis
of ‘how the Insurance Industry will evolve over
the next 3 years’.
In April 2013, Preston was promoted to the
position of Senior Financial Lines Underwriter
and relocated to Adelaide. In late 2014,
Preston was promoted to Financial Lines
Underwriting Manager for Queensland.
SHANE RISBY
Shane Risby has over 15
years’ experience in the
insurance industry.
He began his career at
CGU as a personal lines
underwriter in Sydney. Having worked in
various roles with the company, including at
Branch Management level, he joined Allianz in
2009 as a Senior Account Manager.
Since then he has been promoted several
times, firstly to the role of Metropolitan
Distribution Manager in Sydney, where he
managed nine staff. After two years in this
role, Shane was asked to move to Western
Australia, to take up the position of State
Distribution Manager.
In 2014, Shane was promoted to the role of
State Manager Queensland.
ROBERT B KELLY
An insurance industry icon,
Robert Kelly has been
a practicing insurance
professional since 1969.
Robert has vast industry
experience and an active interest in all facets
of the Insurance Industry. His career roles
include Risk Manager, Insurance Broker,
Underwriting Agent and Claims Manager.
Robert co-founded Steadfast Group Limited
(Steadfast) in April 1996, with a vision to band
together non-aligned insurance brokerages
and adopt a unified approach to the market.
He is currently the Managing Director & CEO
of Steadfast. In 2013, Robert led the company
to a successful listing on the Australian
Securities Exchange (ASX), now an ASX
200 Company.
He is also a director of various subsidiaries
of Steadfast, a director of Steadfast
Foundation and the charity, KidsXpress,
and an International Board Director for
ACORD International, based in New York. In
March 2014, ACORD awarded Robert their
prestigious Rainmaker Award.
Robert was named Insurance Industry
Leader of the Year at the 2011 Annual
Australian Insurance Industry Awards and
equal first, Most Influential Person in the
Insurance Industry in 2014 by Insurance
News Magazine.
CQIB Members
Convention Passports
Visit our sponsors’ booths
during the Convention, have
the ‘Passport’ from your
satchel stamped and be in
the running to win a $2000
travel voucher.
Our Convention Partners
GOLD SILVER BRONZE MEMBER BOOTH
Welcome to our
23rd Annual Convention
President’s WelcomeWe extend a warm welcome to all delegates, business partners and their families for what promises to be a fabulous and informative 3 days at the brand new, world class, SeaWorld Conference Centre.
Our theme this year addresses the need for all who work in the broking sector to brush up on their skills, in particular their sales and people skills. Our program of presentations will help do just that. We have gathered a diverse mix of presenters with much to offer. Their wisdom based on experiences will enlighten and motivate many attendees who, I have no doubt, will go on to great success in our industry.
But this weekend is not all about work. We have a lively agenda of social events in a terrific location as well as fine food and entertainment. Expect to go home well informed, perhaps a little tired but happy after a great weekend.
We offer a special thank you to our Business Partners for their valued support. All will be on hand throughout the weekend ready to acquaint you with their products and services.
On behalf of the Council, I would like to thank all attendees and hope you enjoy this time with friends, family and colleagues.
SEAN BEMROSE President
The CQIB Beneficiary For Fund Raising
The CQIB fraternity have held fund
raising functions throughout the year
for the benefit for the Queensland’s
Mater Foundation. We are pleased to
report over $17,400 has been raised to
date, thanks to the CQIB fraternity, their
staff and clients. Continued support is
important and we ask you, one and all,
to continue the fight and please, dig
deep for this worthy cause.
Master of Ceremonies
James Bracey James is currently the anchor of Sports