Presentation to School of ER&S 19 November 2010

PRESENTATION TO SCHOOL OF ENVIRONMENTAL AND RURAL SCIENCE

UNE FLEXIBLE AND ONLINE

19-NOV-2010

OUTLINE

• UNE Flexible and Online (FOL) background and overview• FOL within the context of Project 2012• The FOL portfolio • Program Status Update• What have we been doing?• Where are we up to now?• How to keep in touch• Questions

SCHOOL OF ENVIRONMENTAL & RURAL SCIENCE19 NOV 2010

FROM E-UNIVERSITY TO UNE FLEXIBLE AND ONLINE

• E-University project (2009)– Organisational Capacity Working Group– Courses Working Group– Staff and Student Capacity Working Group

• Council December (2009) – new VC

• Council March (2010) – The Way Forward

• Project 2012: UNE Flexible and Online


OVERVIEW

UNE Flexible and Online (FOL) is a program of major transformational change, designed to build capacity and capability within UNE in readiness for 2012. FOL is focused upon:

• the review and reinvigoration of UNE’s teaching and learning framework and content;• UNE’s business processes and service delivery;• the organisation’s technological footprint and service; and• the experience it provides for its staff and cohort of students regionally,

nationally and globally.


PROJECT 2012 – THE PORTFOLIO

UNE: Flexible &

OnlineCollaborations Trimesters

Project 2012 - VC

Unit Monitoring

SDVC / DVC(A)

Course Profile

Planning

Executive Sponsor

Prof. Graham WebbSenior Deputy Vice-Chancellor & Deputy Vice-Chancellor (Academic)


PROJECT 2012 FOL – THE PORTFOLIO

Flexible & Online

Revitalised Learning

Working Together

Transforming Technology

Executive Sponsor Prof. Graham Webb

Academic Lead: Prof. Belinda Tynan

Program Director: Sam Austrin-Miner

Prog Mgr: Myles Carrick Prog Mgr: Lorraine Jenkyn Prog Mgr: David Symons


PROGRAM STATUS UPDATE – TRANSFORMING TECHNOLOGYProject Executive Sponsor Status Outcome and Benefits

IT Strategy Peter Enlund Green - Complete Agreed IT plan and migration to portfolio management and budget management in line with University Strategy. Migration of workforce to customer orientated model. Reduction in cost ongoing capital requirements, increased system reliability.

IT Budget Rebuild Peter Enlund Green - Complete Remodelling of IT budget requirements and decentralised spend against the new strategy. Better IT budget management.

IT Design new Organisation Model Peter Enlund Green - Complete Organisational model that fits the customer focused imperatives of the new strategy for IT.

Voice over IP Peter Enlund Green Business case, and thereafter deployment plan to deliver telephony service change. Financial savings.

New Web Solutions Peter Enlund Amber New web hardware infrastructure that is more reliable and secure than current outmoded unsupported systems in use. Student satisfaction with online systems increased.

Skype Roll Out Peter Enlund Green - Complete Enhanced use of new network to allow for greater communication between students and academics, admin staff. Reduction in cost of conference, video and telephone calls.

Establish Information Strategy Peter Enlund Not Yet Started Strategy for management of information for the university as a whole, covering research, library, IT.

Cloud Email/Calendar Peter Enlund Green Business case and plan to enable organisation to choose a vendor to provide email and calendar services in the cloud. Migration to the Cloud for these services. Resulting in reduction of cost of infrastructure and greater integration with new Moodle system for students and staff.

Disaster Recovery Project Peter Enlund Amber Increased resilience in new Student learning platform (Moodle) Identity Access Management system created offsite.

@Task Deployment Graham Webb Green – Almost Complete

Transparent real time reporting on all outcomes, benefits, issues and risks for all FOL and ITD projects for executive management.

Hosting Strategy Peter Enlund Green Plan to engage with a number of key IT partners to enable hosting of core systems and services. Reduction in ongoing capital requirements and FTE over time.


PROGRAM STATUS UPDATE – REVITALISED LEARNINGProject/Deliverables Executive Sponsor Status Outcomes and Benefits

New and Revitalised Courses Graham Webb Green New course offerings, leading to increased revenue.

Learning Models Quality & Stds Graham Webb Green Increased online quality for all courses and units.

Moodle: Teaching/Learning Graham Webb Green New single learning platform integrated to new Learning Model. Removal of two older systems, reduction in IT applications staff.

Moodle: Research & Communities Graham Webb Green Greater interaction between research and course communities. Post Graduate interaction increased. New single learning platform integrated to new Learning Model. Removal of two older systems, reduction in IT applications staff.

Mahara ePortfolios Graham Webb Green Provision of lifetime ePortfolio space and system for all staff and students.

Rich Media (Vod/Pod) Peter Enlund Amber Lecture capture system and storage for all lecture theatres and academic desktops. Increased availability of new Vodcasts and Podcasts of lectures for all students globally. System will be integrated with Moodle system.

Virtual Classroom (Not funded) Peter Enlund Not Started Opportunity for students to view and take part in lectures and seminars in real time. (asynchronous and synchronous).

Online Secure Examinations Graham Webb Green Reduction in usage of remote examination centres leading to a tighter control on exams and financial savings.

Rationalising CDROMs Graham Webb Green Reduction in usage of outmoded media, staff and financial savings from postage, packaging etc.


PROGRAM STATUS UPDATE – WORKING TOGETHER

Project Executive Sponsor Status Outcomes and Benefits

Workforce Planning Peter Enlund Green A strategy to assist the university in coping with the resource and financial constraints imposed by demographic issues within the ageing workforce.

Business Processes Adaptation Peter Enlund Not Yet Started Efficiency savings in Financial Flow; Human Resources; and procurement activity.

Programme Mgt/Benefits Realisation Graham Webb Green A robust auditable delivery arm for the university’s transformation requirements providing transparent reporting and processes to assist the executive in management of risks and issues and financial constraints. Focus of delivery is upon strong business case development; delivery methodology; and financial and quality benefits realisation.

Integrated Student Support Eve Woodbury Amber Reduction in current process weaknesses around student support.

Retention and Engagement Graham Webb Green Reduction in student attrition.

Load and Revenue Forecasting Kim Cull/Peter Enlund Green - Initiation Reports on financial information relating to the margin revenue against current student load.

Approvals Project (Ac/Bus) Graham Webb Green - initiation A streamlined process of course and unit organisational acceptance/modifications that speeds up the time taken to make course/units live for students.

New Support Model (PAT) Peter Enlund Green – almost complete

A new IT desktop support model that is customer focused and based upon personal productivity.


UPDATE ON EVENTS OVER THEPAST MONTH …

• Training schedule for migration to Moodle has begun – a buzz of activity across many communication channels as people come together.

• UNE Flexible and Online is now a standing item at Academic Board and Academic Board (Teaching and Learning)

• Presentations:– Management Forum– Heads of School retreat (5 Nov)– Marketing and Public Affairs Directorate Meeting – Today – School of Environmental and Rural Science


WHERE ARE WE UP TO NOW?

Completed:• IT Strategy• IT Budget Rebuild• IT Design New Organisational Model• Skype Roll Out• New Support Model (Productivity Assist)

By end of 2010:• Voice Over IP• Cloud Email/Calendar• Hosting Strategy• Program Management/Benefits Realisation (methodology)• Retention and Engagement Strategy (AWE aspect implemented)• @Task (methodology)• Load and Revenue Forecasting


KEEPING IN TOUCH(COMMUNICATION CHANNELS)

http://flexibleandonline.une.edu.au/

• Change Champions and Friends• Flexible and Online website• UNE Officials• Regular updates at Academic Board (and Academic Board T&L)• Management Forum• Look out for project launches and events (eg Skype roll out )• Invite us to update you




Many thanks!

Questions?


•Choice and Flexibility•A Seamless Student Experience•Regionally Based – Globally

Connected•Driving Innovation

UNE FLEXIBLE & ONLINE

Presentation to School of ER&S 19 November 2010

Documents