Presentation slides

A Classy TechnologyUpgrading to RFID

Debra Van TasselLouisville Public Library

John F. McCarthy3M Library Systems

CAL Conference 2006 - A ClassiCAL Celebration

Agenda

• Who are we?

• What is RFID and how does RFID work?

• Advantages and Disadvantages

• Setting Library Goals

• Choosing RFID technology : You & Your Vendor

• Convincing the Powers That Be

• Vendor Agreements

Agenda 2

• Conversion Process

• Handheld Scanning Devices

• Circulation with RFID

• Security with RFID

• Workflow Considerations

• Reminder

Louisville Public Library

• Located 25 miles northwest of Denver, the Louisville Public Library serves the City’s nearly 19,000 residents as well as residents in surrounding areas.

• New building opened August 7, 2006: 32,500 sq ft

• Library Registrations: 18,216

• Items including periodicals: 73,000

• Circulation: 350,000 annually 18.34 per capita

• Staff: 14.5 fte

Partner with the leader in security, productivity and information management solutions

COMMITMENT3M was founded in 1902 and we have provided library solutions for over 35 years.

SERVICEWe’re committed to satisfying libraries with superior quality, value and service.

RESPECTWe respect our social and physical environment.

INNOVATIONWe are committed to innovation and research.

GUARANTEEWe have 100% performance guarantee.

PRIDEWe are a company and division that our employees are proud to be a part of. We are consistently rated as one of the most respected companies due to our ethics and community service.

COMMUNITYWe donate over $1.5 million annually to libraries and millions globally as a company. We employ and manufacture products in your state.

The fastest, easiest, most efficient way to track, locate and manage library materials. You’ll be amazed at what it can do for your productivity, from processing multiple items simultaneously to pinpointing misplaced materials in

seconds.

Components of an RFID System

• Tags• Chip

• Antenna

• Adhesive

• Customization

• Standards

• Readers• Conversion Workstation

• Circulation Workstation

• Self Check Machines

• Security Gates

• Handheld Devices

RFID Tags

Productivity

Security

Information Management

Components of an RFID System

• Tags• Chip

• Antenna

• Adhesive

• Customization

• Standards

• Readers• Conversion Workstation

• Circulation Workstation

• Self Check Machines

• Security Gates

• Handheld Devices

Productivity

Security

Information Management

RFID Tags

• ISO 15693-3 and 18000-3 Mode 1 compliant

• 2,048 bits of memory• Fully rewriteable• Flip-chip bonded• Archival quality adhesive • No tag assembly required• Security status stored on tag • Optional tag platforms available to fit

library's needs • Fully guaranteed for life of the item it is

originally affixed toNot all RFID Tags are equal

Components of an RFID System

• Tags• Chip

• Antenna

• Adhesive

• Customization

• Standards

• Readers• Conversion Workstation

• Circulation Workstation

• Self Check Machines

• Security Gates

• Handheld Devices

RFID System

Productivity

Security

Information Management

How Does RFID Work?

Productivity

Security

Information Management

1 RFID Tag enters radio frequency field

2 RFID reader's signal powers the tag

3 Reader sends a modulated signal

4 Tag demodulates the signal and returns its data to reader

5 Reader sends data to the computer

6 The computer transmits new data through reader to tag

Advantages

• No line of sight needed• Tags have read / write memory capability• Tags are user programmable• Multiple tags can be read at once• Long tag life• Rapid Charging / Discharging• Readers are highly reliable• Hand-held devices enable shelf-side scanning• Enables automated materials handling

Disadvantages

• High cost• Metal interferes with RF transmission• Vulnerable to removal or compromise• Exit sensor reliability• Perceived invasion of patron privacy

• 3M supports library privacy best practices

• RFID tags typically store only barcode numbers

• Books / media can’t be tracked after leaving the library

• Educate staff and customers

Setting Your Library’s Goals

• What systems does your library have in place?

• How well do these systems meet your needs?

• Each library has different needs/goals

• What does your library want to achieve?

• How will RFID and/or Vendor meet those goals?

Why we chose RFID

• High Circulation

• No increase in staff

• Streamline Self Check

• Enable a security system

• Collection Management / Inventory

• Funding from New Library Building Project

• Possible Materials Handling System

Choosing a Vendor• Create a list of possible vendors

• Investigate compatibility with ILS

• RFP or RFI process

• Vendor demonstrations• Bring it On

• Evaluating Proposals (handout)• Matrix• Matrix Reloaded• Matrix Revolutions

• Check References

Convincing the Powers that Be

• Executive Summary• Matrix, the sequel• A picture is worth a thousand words

• Multimedia is worth a million words

Vendor Agreements

• Contracts

• Delivery Timelines

• Communication Protocols

• Implementation Plan

• Maintenance

• Support & Enhancements

Conversion Process

• Workstation(s) – Staff / Conversion

• Written Conversion Plan Overview (handout)

• Training – Vendor & Staff

• Testing

• Resources - staff and volunteer teams

• Schedule & Logs (handout)

• Weeding while Converting

Handheld Scanning Device• Uses

• Shelf Order Check• Pull Lists• Search Lists• Inventory• Identifying Unsecured Items• Identifying Untagged Items

• Creating Lists• ILS → Export → Data Software → Import → DLA

• Training Staff

Circulation with RFID – Staff Workstation

Multifunctional

• Checkout and Check-in

• Barcodes and RFID Tags

• Processes multiple items

• Secures/Unsecures items

• Barcode-to-RFID Conversion

Circulation with RFID – Self Check

• Graphical User Interface – customizable

• Touch screen control

• Optional languages available

• Checkout or Checkin

• Processes bar coded and RFID-tagged items

• Store & Forward feature

• Minimal training for customers

• So simple, even a child can operate

Security System

• Visible and audible alarms

• False alarm rate of less than 0.1%

• Read range at least 18” either direction

• No application server required

• Integrated traffic counter

• Corridor width is ADA-compliant

Library Workflow Considerations

• Tagging new acquisitions• Checkout/Checkin moves from staff to customers• Staff Checkout/Checkin speed increased• Results in shelving backlogs• Security monitoring• Creating/Exporting/Importing Data for DLA• Use of handheld scanning device• Training for both staff and customers

Reminder

“Implementation of any new technology always requires more resources, not less”

--Edward Tenner

Why Things Bite Back:

Technology and the Revenge of Unintended Consequences

New York : Knopf, 1996

0679425632

Louisville Public LibraryWeb: www.ci.louisville.co.us/libraryEmail: [email protected]

Web: www.3M.com/us/libraryPhone: 1-800-328-0067