CAREER ADVANCEMENT PROGRAMME FOR EXECUTIVE ASSISTANTS 1 C o p y r i g h t © 2 0 1 2 w w w . g a b r i e l l u b a l e . c o m
CAREER ADVANCEMENT PROGRAMME FOR EXECUTIVE ASSISTANTS
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THEME FOR THE DAY CORPORATE WORLD & YOUTopic: Presentation Skills 2
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COURSE OBJECTIVES
On successful completion of the 3 Sessions the participants are expected to be able to:Develop effective interpersonal, communication and team working skills. Equip participants with leadership and managerial skills. Share and learn existing opportunities for career growth and advancement. Develop a business and entrepreneurial mindset.
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PRESENTATION SKILLS OBJECTIVES
In the Presentation Skills topic, you will: Learn how to design and deliver effective presentations. Be exposed to the technological resources available utilizing e.g. visual aids, Power Point slides etc. Develop public speaking skills that engage your audience. 4
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INTRODUCTION
Working professionals in all fields and positions are often required to prepare and deliver presentations during team or company meetings. Effective presentation skills have become vital for advancing professionals in their careers. The managers place a high value on employees’ ability to present ideas clearly and captivatingly.
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THE PRESENTER’S SCORECARD
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THE LISTENER’S SCORECARD
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3 KEY AREAS OF PRESENTATION SKILLS
Body Language (Movements - energy, Gestures & Eye Contact)
Voice Quality Choice of Words
Note: Failure to master these will cause you to operate with a set of barriers and the audience will focus on the barriers rather than the message you seek to convey. This is called the “The Art of Craft” in public Speaking.
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PRESENTATIONS SKILLS TOOLS
1.Planning / Preparing
2.Designing3.Delivering
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PLANNING / PREPARING
Failing to plan is planning to fail.Success always comes when preparation meets opportunity - Aled Davies.
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HOW DO YOU PREPARE?
1. Using the Elements of Public Relations Process.
2. Using the Case Method.
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PUBLIC RELATIONS PROCESS
This a process involves a series of actions, changes or functions that bring about a result. The process consists of 4 key elements. These elements of PR are applicable in communication, campaigns, advertising journalism and marketing.
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PUBLIC RELATIONS PROCESS .. CONTD
The 4 elements Mnemonic is R.A.C.E. R – Research – What is the situation?A – Action or Program Planning – What is to be done?C – Communication or Execution – How will the public be told?E – Evaluation – Was the target audience reached? And what was the effect?.
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PUBLIC RELATIONS PROCESS .. CONTD Preemptive: Prebuttal
Offensive: Attack Threat Embarrassment Vocal Commiseration
(Means pity, sympathy or condolences):
Concern. Condolence. Regret. Apology
Defensive: Denial (Innocence,
mistaken identity, blame shifting).
Excuse (Provocation, lack of control, accident, victimization, self-defense).
Justification (Good intention, context, idealism, mitigation). 14
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PUBLIC RELATIONS PROCESS .. CONTD
Rectifying Behavior:
Investigation. Corrective Action.
Restitution. Repentance.
Strategic Inaction:
Silence
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CASE METHOD
This an elitist educational process that is practical answer to some of the education’s most basic challenges.
It allows the student to:1. Participate in discussing the analysis and
solution of relevant and practical problems.2. Apply theory to practice, instead of learning
by memory.3. Learn by doing and teaching others. 4. Furthermore, it allows the faculty member to
work with students as a learning facilitator and not as an oracle.
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CASE METHOD … CONTD
Cases are narratives that contain information and invite analysis.
Participants are put in the position of making decisions or evaluations based on the information available applying the Case Difficult Case and the Case Learning Chart tools.
The Case Difficulty Case has three dimensions: Analytical, Conceptual and Presentation. 17
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CASE METHOD … CONTD
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DESIGNING
You explore your ability to deeply engage and connect with the audience.
You look at ways of using clear intentions to help create your desired impact.
You explore the use of strong frames, stories, and humor to compellingly shape our content.
You develop a “dialogue mindset” that involves the use of probing questions and intent /active listening.
And you look at ways to transform your audience resistance.
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DESIGNING … CONTD
Reframing - Change the frame, not the picture
Direct Your Own Movies Visualize in your mind the outcome as you
want it and NOT as you don't want it. Play with the colour, sound, textures, smells
and tastes of your movie until you create that perfect movie.
Play it over and over in your mind.
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DESIGNING … CONTD
Note: Mastering these marks the difference between a beginner and an advanced presenter. You should consistently integrate this section with first and the last sections. This is called “Art of the Connection” in public Speaking.
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DELIVERING
You never get a second chance to make a first impression - so make it count! In the first 3 seconds.
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DELIVERING .. CONTD
You should challenge yourself to take an honest look at how you come across. These are examples of tough questions you should answer. Communicate From Your Core.
1. What are the personal values /goal that drive me as I speak?
2. Where is fear blocking me from “breaking through” to my audience?
3. How spontaneous Am I in front of the audience?
4. What would it mean for me to be a more expansive speaker?
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DELIVERING … CONTD
The Rule of 3 - Remember Your Goals In those vital first 3 seconds your goal is to accomplish 3 things. You want to:
1. Create a positive impression. 2. be able to represent yourself at your best. 3. establish a connection with the other
person.
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DELIVERING … CONTD
Note: Your unflinching willingness to examine yourself, coupled with the ability to shift, adapt, and develop, will be your secret to success. It will lift you into the realm of the public speakers who are able to transport their audiences into magical states of flow. This is called “Art of the Flow” in public Speaking.
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PARTING SHOT
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