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Sense of urgency on intelligent inspections (practice) Mr. Rob van Dorp, Senior Advisor, Human Environment and Transport Inspectorate, The Netherlands
27

presentation Rob van Dorp

Jan 13, 2017

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Page 1: presentation Rob van Dorp

Sense of urgency on intelligent inspections (practice)

Mr. Rob van Dorp, Senior Advisor, Human Environment and Transport Inspectorate,

The Netherlands

Page 2: presentation Rob van Dorp

Intelligent inspections

• Intelligent inspections: system based enforcement!

Page 3: presentation Rob van Dorp

System based enforcement

Company:Black box

This means answering the question: Do I have confidence in the system

Page 4: presentation Rob van Dorp

Confidence

• Is it a solid system• Is it up to it’s task• Does it perform as advertised

Company:Black box

Page 5: presentation Rob van Dorp

Open the boxUncontrolled system

materials primary productionprocess

product

Company

Quality inspections

materials Primary productionprocess

Company

Qualityinsp.

reworkwastel

Process control

materialen primaire productie processen

bedrijf Stuursignaal

HerstelAfval

(eind)controle

Quality control

materialen primaire productie processen

bedrijf Stuursignaal

HerstelAfval

(eind)controle

Onderhoud HRM Inkoop Etc.

Sturing

eisen

Interne Audits

Quality assurance

materialen primaire productie processen

bedrijf Stuursignaal

HerstelAfval

(eind)controle

Onderhoud HRM Inkoop Etc.

Sturing

eisen

Interne Audits

Page 6: presentation Rob van Dorp

Always a system!

Page 8: presentation Rob van Dorp

Many ways to make orange juice

Page 10: presentation Rob van Dorp

Up to the task??

O.K.

Page 11: presentation Rob van Dorp

Up to the task??

Not O.K.

Page 12: presentation Rob van Dorp

Up to the task?

ProbablyNot O.K.

Page 13: presentation Rob van Dorp

Up to the task

Might be O.K.

Page 14: presentation Rob van Dorp

Intelligent inspections??So what to inspect to ensure safe orange juice??

Page 15: presentation Rob van Dorp

Intelligent inspections??

O.K.

Might not be O.K.

??

Page 16: presentation Rob van Dorp

Intelligent inspections??Might be O.K.

??

Might not be O.K. by itself

Page 17: presentation Rob van Dorp

Intelligent inspections??

• 1 carton of orange juice: 20 oranges• 24 for hours of production• 120 bottles a minute (500.000 a year)

Quality control:FiltersSample testingProces monitoringPasturisation

Page 18: presentation Rob van Dorp

System based enforcement

Page 19: presentation Rob van Dorp

Matching!Level of inspection tool

Level of development of the company

Level of development of the company Level of inspection tool Uncontrolled process Product inspections Quality inspections Process monitoring Process control Inspections on supporting systems Quality control Audits Quality assurance System inspections Quality system Information exchange and partnership

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Mismatch!

Page 21: presentation Rob van Dorp

Example

Page 22: presentation Rob van Dorp

Example• Family company• Started in 1920• Transports all over the world• 1000+ employees• Tanktransport, tank cleaning

Page 23: presentation Rob van Dorp

ExamplePolicy of this company

•Improvement•Openness•Respect•Humour

•Initiative•Engagement•Togetherness•Carrying out what we have agreed

Our Values

Page 24: presentation Rob van Dorp

Example

Page 25: presentation Rob van Dorp

Effect??

– Slightly increase of administrative burden• However this information was usefull for the company itself as

well– A number of processes were improved resulting in:

• Less incidents• Increased awareness• Increased (positive) reputation• Fuel savings• Increased compliance !

Page 26: presentation Rob van Dorp

Euro Control RouteConference 2015

Page 27: presentation Rob van Dorp

Panel discussionPanelists

Cristina Tilling, European Transport Workers' Federation, BelgiumJan van Laarhoven, Benelux Union, Belgium

Robert Maiworm, Bundesamt für Güterverkehr, GermanyMichael Nielsen, International Transport Union, Belgium

Alastair Peoples, Driver and Vehicle Standards Agency, UK