PRESENTATION FOR INVESTORS September 2021
2
EDENRED IN A NUTSHELL
Operating revenue
-1.6%Organic vs. 2019
€1,423m
EBITDA
€580m39.6%EBITDA margin
(-1.1pts L/L vs. 2019)
Business volume
€30bn*
International leader
46 countries
Strong financial profile
11.5 Md€
Market capitalization
x2.5 vs. 2016
BBB+“Strong
Investment Grade” rating by
S&P
10,000 employees
86%digital
*like-for-like (€27bn as reported)
2020 figures
3
Agenda
1. Edenred is a unique platform for good
2. Edenred is demonstrating its resilience and its capacity to rebound
3. A growth potential that remains intact in a post-Covid world
4
AN AGILE AND SCALABLE INTERMEDIATION PLATFORM ALLOWING QUICK CLIENT ONBOARDING AS WELL AS FAST DEPLOYMENT OF NEW SOLUTIONS
2020 figures
1. Like-for-like (€27bn reported).
1. B2B2C go-to-market model connecting users and merchants via companies
2. Solving inefficiencies in 4 universes: Eat, Move, Care, Pay
3. Operating in 46 countries through a specific-purpose wallet:
Enabling public and private regulation
Earmarking funds to specific merchant verticals
€30bn1
Business volume
5
MORE THAN A PAYMENT COMPANYEnabling both public and private regulations
1. France example: €192. Diesel / gasoline / other
DIGITAL MEAL VOUCHER FUEL SOLUTION ACCOUNTS PAYABLE
None
Anywhere
Anytime
Anything
Regulation
When?
Where?
What?
How much? No price cap
Public
Affiliated restaurants only
Working days only
Meal
Daily amount1
Private
Affiliated service stations only
Based on fleet manager decision
Energy definedby fleet manager2
Daily amount defined by fleet manager
Private
Corporate supplier only
Customized validity period
Specific supplier invoice
Specific supplier invoice amount
SPECIFIC-PURPOSE SOLUTIONS
UNIVERSAL PAYMENT
GENERAL PURPOSE
6
250 SPECIFIC-PURPOSE PROGRAMS TO COVER ESSENTIAL NEEDSSolving inefficiencies for people at work in 4 universes
EAT CARE PAYMOVE
More than 110 meal and food programs
Fuel cards Toll, parking, VAT refund &
maintenance services Greener commuting
Gift, incentive & rewards Employee engagement
platforms Well-being & culture
Portal-based virtual cards (SAAS & API)
Supplier payments Payroll solutions
7
A UNIQUE PLATFORMEarmarking funds toward specific merchant verticals
For partner merchants
A key traffic generator
For Edenred
Monetization power
Edenred Network Edenred Network Edenred Network Supplier Set
8
EDENRED’S PURPOSE: ENRICH CONNECTIONS. FOR GOOD.
• Purchasing power & well-being
• Simplicity of usage
• No cash advances
• Attractiveness & retention
• Productivity
• Security & control
• Detailed reports & analytics
• Simple management process
FOR EMPLOYEEUSERS
FOR CORPORATE CLIENTS
• Traffic generator
• Easier payment reconciliation
• Increased visibility
• More stickiness
FOR PARTNER MERCHANTS
• Formalization of the economy/local job creation
• Reduced administrative burden
• Encourage responsible behavior (e.g. CO2 emission reduction, paperless)
• Less fraud
FOR PUBLIC AUTHORITIES
IMPROVE EMPLOYEE WELL-BEING
VITALIZE THE ECONOMY AND LOCAL EMPLOYMENT
INCREASE COMPANIES’ ATTRACTIVENESS AND
EFFICIENCY
ENHANCE THE EFFECTIVENESS & TRACEABILITY OF PUBLIC
POLICIES
9
A LONGSTANDING CSR COMMITMENT COMBINED WITH SOLUTIONS ACTING AS POWERFUL ENABLERS OF MORE RESPONSIBLE BEHAVIORS
A STRONG CSR STRATEGY SOLUTIONS POSITIVELY IMPACTING
USERS’ BEHAVIOURS
10
2022 2030
DIVERSITY - % women among executive positions 25% 40%
TRAINING - % employees who took at least one course, with the
engagement of 100% employees receiving at least one CSR training by 2025
80% 85%
OUTREACH - Number of days of volunteering 1 000 days 5 000 days
EMISSIONS - % intensity reduction vs. 2013 (GHG1/m2) 26%2 52%2
SERVICES - Number of environmentally friendly services 20 1/country
SOLUTIONS - % eco-designed / recycled solutions
0 net paper as from 202135% 70%
NUTRITION AND FOOD WASTE - % food users and merchants
sensitized to nutrition and food waste50% 85%
ETHICS - % employee endorsement of Ethics Charter 100% WMEC3
DATA PROTECTION - % subsidiaries under common standard of
compliance and employees educated about personal data issues
100%Group
Binding corporate
rules and
certification
QUALITY - % subsidiaries quality-management-certified 50% 85%
1 GHG: Greenhouse gas. 2 SBTI: Science Based Targets Initiatives – based on COP21 targets 3 WMEC: World’s Most Ethical Company.
A PLATFORM FOR GOODA strong commitment to social responsibility
11
A LONGSTANDING AND RECOGNIZED CSR COMMITMENT
Among industry leaders
Industry leader;
Member since 2011
“Advanced COP” status
Climate score: B
“Supply Chain” score: A-
Above industry average
Low risk
7th percentile in its industry
57/100
Top 30 percentile of its industry
59/100
Top 10 of its industry
C+ Prime
Industry leader
12
IMPROVE EMPLOYEES’ HEALTH AND WELL-BEINGby securing their food budget and reducing financial barriers to healthy diets
>1.5bnmeals served
every year around the world
64% of French employees indicate that Ticket
Restaurant enhances their well-being at work
EASE ACCESS TO HEALTHIER FOOD HABITSTicket Restaurant launched more than 50 years ago, now deployed in 35+ countries
131. Source: CO2Logic
RECONCILE ENVIRONMENTALLY FRIENDLY CONSUMPTION AND PURCHASING POWER by distributing up to €250 to employees annually to purchase “green” goods and services in a specific environmentally friendly merchant network
1kg CO2
saved per
€1 spent(1)
>800,000 users
ENCOURAGE ENVIRONMENTALLY FRIENDLY CONSUMPTIONThe 10-year anniversary of Ticket EcoCheque in Belgium
14
INCENTIVIZE EMPLOYEES TO SHIFT TOWARD GREENER COMMUTINGby helping American employees to switch from private to public transportation or ride sharing, for example in New York City, Boston, San Francisco or Philadelphia
1. Estimation based on US Department of Transportation and US Environmental Protection Agency (EPA) data
500,000tCO2 avoided in
2019(1)
>330,000 users
HELP TRANSITION TOWARD SUSTAINABLE TRANSPORTATIONCommuter Benefits in the USA
15
SUPPORT FLEET MANAGERS IN REDUCING THEIR CARBON FOOTPRINTby enabling companies to measure their fleet’s greenhouse gas emissions and offset them through the acquisition of certified carbon credits and reforestation projects
40 millionkilometers
offset in 2020
>55,000 trees planted
since 2018
HELP TRANSITION TOWARD SUSTAINABLE TRANSPORTATIONCarbon neutrality by LCCC in France
16
Agenda
1. Edenred is a unique platform for good
2. Edenred is demonstrating its resilience and its capacity to rebound
3. A growth potential that remains intact in a post-Covid world
In 2020, Edenred demonstrated its resilience and its capacity to rebound quickly when the situation returns to normal
18
LIMITED IMPACT OF COVID CRISIS ON FULL-YEAR 2020 OPERATING REVENUE
Like-for-like Group operating revenue change vs. 2019.
EDENRED SHOWED RESILIENCE AT THE PEAK OF THE CRISIS AND CAPACITY TO REBOUND WHEN
SITUATION RETURN TO NORMAL
Strong start to the year with double-digit operating revenue growth until mid-March
In Q2 2020, impact of lockdown measures mitigated by digital business continuity, positioning on essential needs and launch of new initiatives around earmarked funds
From June to October▪ Fast recovery in Europe, with a good pick up in commercial
activity
▪ Mixed situation in Latin America due to more gradual easing
of lockdowns
▪ Positive contribution from Covid-19 specific-purpose
programs
In the later part of the year▪ Continued growth in Europe despite 2nd wave of lockdowns
▪ Improvement of the situation in Latin America
+6,6%
-15,4%
+0,9% +1,2%
Q1 Q2 Q3 Q4
GROUP OPERATING REVENUE
€1,423M, -1.6% L/L vs. 2019
H1 20: -4.6% H2 20: +1.1%
19
OPERATIONAL DISCIPLINE TO OVERCOME THE COVID CRISIS IN 2020
Community
Fast switch to remote working: close to 100% of Edenred employees at the peak
A limited number of confirmed cases: c.5% of total group manpower in 2020
Support to our employees and ecosystem through the 70 local initiatives of the More than Ever relief plan
Digitalization driving business continuity
Further adoption of digital sales channels, i.e. screen-to-screen meetings, websales, telesales
Promoting specific-purpose money as a key lever to relaunch the local economy (e.g. daily spending cap increased to €38 in France, tax-exempt amount for gift cards doubled in France and Italy)
New programs, including emergency Covid-specific ones leveraging Edenred’s platform
Technology and product innovation to improve UX (e.g. contactless payment) and cater to new macro trends and working routines
Customers
€100m+ cost avoidance plan achieved while pursuing investments in key areas (i.e. innovation, IT security, compliance)
+6% in Capex vs. 2019
Focus on credit management mainly in Fleet & Mobility
Costs&Cash
CSR Reinforced positioning as an enabler of socially and environmentally responsible behaviors
A strong commitment through the People/Planet/Progress CSR roadmap
21
STRONG DOUBLE-DIGIT ORGANIC GROWTH IN H1 2021
Much more than catching up, Edenred has been able to capitalize on its fundamentals to grow significantly despite a changing environment:
Encouraging start to the year despite new restrictions in major
countries until May
Accelerated recovery since May:
▪ Reopening in Europe in June, consumption accelerating at
the back-end of the quarter
▪ Changing and still distressed situation in Latin America (e.g.,
urban mobility and consumption still below pre-Covid levels,
restaurants partly closed)
In Q2, favorable comparison basis vs. 2020
+6,6%
-15,4%
+0,9% +1,2% +3,6%
+30,6%
Q1 20 Q2 20 Q3 20 Q4 20 Q1 21 Q2 21
H1 20: -4.6% H1 21: +15.3%H2 20: +1.1%
L/L YoY operating revenue change
22
DOUBLE-DIGIT L/L OPERATING REVENUE GROWTH VS. 2019 EXCEPT IN LATIN AMERICA WHERE THE HEALTH SITUATION REMAINS CHALLENGING
Like-for-like operating revenue growth% of H1 2021 Group operating revenue
64%
EUROPE
28%
8%
REST OF THE WORLD
+13.9% vs. H1 2019+11.2% vs. H1 2019
LATIN AMERICA
+10.3% vs. H1 2020+15.1% vs. H1 2020
+6.0% vs. H1 2019
+17.2% vs. H1 2020
23
DOUBLE-DIGIT L/L GROWTH VS. 2019 IN FLEET & MOBILITY AND COMPLEMENTARY SOLUTIONS; ONGOING RECOVERY IN EMPLOYEE BENEFITS
EMPLOYEEBENEFITS
FLEET & MOBILITY SOLUTIONS
COMPLEMENTARYSOLUTIONS
% OF H1 2021 GROUP OPERATING REVENUE
Corporate Payment Services
Incentive& Rewards
Public Social Programs
+13.4% +20.1% +14.8%H1 2021 LIKE-FOR-LIKE
OPERATING REVENUE GROWTH vs. H1 2020
26% 13%61%
+3.3% +17.3% +26.7%H1 2021 LIKE-FOR-LIKE
OPERATING REVENUE GROWTH vs. H1 2019
24
CLOSE TO 10% L/L OPERATING REVENUE GROWTH VS. 2019, DRIVING EBITDA MARGIN GRADUALLY BACK TO PRE-COVID LEVEL
H1 19 H1 20 H1 21
H1 2021 OPERATING REVENUE: €736M
+9.6% L/L vs. H1 201939,9%
36,7%
39,0%
H1 19 H1 20 H1 21
H1 2021 EBITDA MARGIN: 39.0%
25
H1 2021 H1 2020 L/L change
Operating revenue 736 675 +15.3% +9.2%
Other revenue (A) 21 21 +10.4% -3.5%
Total revenue 757 696 +15.2% +8.8%
Operating expenses (462) (441) +11.8% +4.9%
EBITDA 295 255 +20.9% +15.6%
EBITDA margin 39.0% 36.7% +183 bps +230 bps
Operating EBIT (B) 211 171 +27.8% +23.5%
Operating EBIT margin 28.6% 25.3% +273 bps +332 bps
EBIT (C)=(A)+(B) 232 192 +25.8% +20.5%
EBIT margin 30.6% 27.6% +256 bps +297 bps
Reported changeIn € millions
Edenred operating leverage
Revenue grew 15% L/L, driven by sales performance and the gradual recovery
Costs increased 12% L/L, mostly due to payroll and other expenses
EBITDA UP 20.9% L/L, INCREASING L/L MARGIN BY 183 BPS
H1 2021 EBITDA
26
€133M, UP 32.9%
H1 2021 H1 2020 Reported change
EBITDA 295 255 +15.6%
D&A excluding PPA (46) (43)
PPA (17) (20)
EBIT 232 192 +20.5%
Share of net profit from equity-accounted companies 4 6
Other income and expenses (7) (13)
Operating profit including share of net profit from equity accounted companies
229 185
Net financial expense (9) (15)
Income tax expense (73) (57)
Net profit attributable to non-controlling interests (14) (13)
Net profit, Group share 133 100 +32.9%
In € millions
H1 2021 net profit
27
1. H1 2020 float increase was atypical, explained by the accumulation of funds by users during the strict lockdown in Q2 2020. H1 2019 outflow was €(256)m.
2. Including French ADLC fine of €157m, increase in WCR stood at €226m and free cash flow at €(225)m in H1 2021.
STRONG FFO GENERATION IN LINE WITH SOLID EBITDA GROWTH
H1 2021 H1 2020
EBITDA 295 255
Funds from operations (FFO) 254 207
Increase/(Decrease) in cash linked to changes in float1 (189) 313
Decrease/(Increase) in WCR, excl. float2 (69) 135
(Increase) in restricted cash (18) (489)
Recurring capex (46) (53)
Free cash flow (FCF)2 (68) 113
In € millions
Strong double-digit L/L FFO growth related to EBITDA growth and high level of conversion
Working capital and float changes in H1 2021 show:
▪ A return to a normal free cash flow pattern
▪ The gradual use of prepaid funds accumulated in 2020
EBITDA to FCF
28
€459m
€(34)m
€(93)m
€(280)m
DECREASING NET DEBT DRIVEN BY LTM STRONG CASH GENERATION
€(1,501)m €(1,449)m
June 30, 2020Net debt position
Free cash flow Acquisitions Shareholder returnCurrency effects and other non-recurring items
June 30, 2021Net debt position
Of which:
• Paid dividends: €(83)m, of which €(23)m paid
to non-controlling interests
• Purchase of treasury shares: €(12)m
Of which €(157)m of
ADLC fine
Net debt as of June 30, 2021: €(1,449)m
29
Agenda
1. Edenred is a unique platform for good
2. Edenred is demonstrating its resilience and its capacity to rebound
3. A growth potential that remains intact in a post-Covid world
30
TRANSFORMATIONINNOVATIONSCALE
DISCIPLINED BUSINESS EXECUTION TO FULLY CAPTURE EDENRED’S GROWTH POTENTIAL
Customer centricity
Employeeengagement
CSR
Products
Technology
Brilliant basics
Market penetration
S I T
31
CAPTURING THE FULL POTENTIAL FROM OUR CUSTOMER BASE AND PRODUCT PORTFOLIO
Delivering high-quality service
Upselling and cross-selling
Unlocking the full potential of maximum face-value increase, e.g., Italy, Romania, Austria, Bulgaria, Turkey
Leveraging new products to cross-sell and increase client stickiness – e.g., “Beyond Fuel”
S I T
32
LEVERAGING OUR DIGITAL LEADERSHIP AND AGILITY TO FURTHER GROW IN ALL SEGMENTS
Most Edenred markets are still
less than 25% penetrated
Penetration to increase as
companies upgrade their
processes:
▪ Shift to virtual canteen
▪ Flexible benefits platforms
▪ Centralized digital fleet management
▪ Automated B2B payments
New digital way of selling to
mid-size and large accounts
via screen-to-screen meetings
Increased productivity with
more meetings number per
week
Easier, faster and more
efficient client onboarding
<10% penetrated in most of
Edenred’s markets
Telesales and websales
investments to capture this
opportunity with appropriate
acquisition costs
Leveraging external
distribution channels – e.g.,
ramp-up of Itaù partnership in
Brazil
New SME contracts back to
2019 level
FURTHER MARKET PENETRATION EMPOWERED
BY DIGITALIZATION
PERFORMANCE BOOSTED BY DIGITAL SALES
CHANNEL ADOPTION
SME OPPORTUNITY REMAINS SIGNIFICANT
S I T
33
LEVERAGING FULL DIGITALIZATION TO OFFER A SEAMLESS EXPERIENCE
S I T
Online sales, ordering and onboarding
Fully digital registration, ordering and signing processes
Plasticless format
0% paper, 0% plastic, all on your mobile
Flexible & comprehensive offer
>1m restaurants
>100 global and local meal delivery partners
Seamless payment
In-app payment for meal delivery
NFC and mobile payment
24/7 self-customer care
MyEdenred mobile app
24/7 AI chatbot
image image image image image
34
BRINGING CANTEEN UP TO 2.0
Source: GMV study, 2019.
Physical canteen
HoursFood
choiceLocation Accessibility Costs
fixed limited on-siteon-site at the
canteenmostly fixed
ANYTIME ANYTHING ANYWHERE ANYHOW FLEXIBLE
HIGHER COST EFFICIENCY
HIGHER USER SATISFACTION
Up to 20% savingsvs. canteen
Adapted to new workingroutines
3x more "highly satisfied" vs. canteen
~20% more « satisfied and « highly satisfied » vs. canteen
S I T
An appealing choice for both employees and employers
35
ANYWHERE
1. 2020 FOOD Barometer Survey.
Coworking space
72% of employees ordered food at least once through
one of these 2 channels during the pandemic1
Home officeOffice 1 million restaurants and food stores Hundreds of partners creating
new experiences at lunch time
Dine-in Click-&-collect Meal delivery
platforms
Your lunch break
when you need it
ANYTHING
ANYTIMEANYHOW
S I T
The most comprehensive and flexible food offer with Ticket RestaurantBRINGING CANTEEN UP TO 2.0
36
Short-term wins during the pandemic
To replace closed on-site cafeterias
To maintain meal benefits when employees are mostly working from home
Larger, longer-term opportunity to be seized with the
definitive shift to virtual canteen
CANTEEN 2.0 OFFERING NEW COMMERCIAL OPPORTUNITIES
Partnering with the leading owner
of office space in Europe, to
integrate the seamless and digital
Ticket Restaurant experience in its
offer towards its 100,000 customers
S I T
Covid health restrictions accelerating the shift to virtual canteen
More than 250 contracts signed in
the last twelve months with clients
formerly using 100% physical
canteens
37
Bringing differentiation and cross-selling opportunities
UTA One – the most comprehensive electronic toll solution in Europe
Supported in 13 countries
5 new countries in 2021: Norway, Sweden, Denmark, Switzerland, and Hungary
Integrating EBV Finance
VAT and excise duty refund services
Working with 31 European countries
VALUE-ADDED SERVICES FOR TRANSPORTATION COMPANIES ACROSS EUROPE
Key pain points for fleet managers Difficult finding reliable repair shops
Lack of price reference
Lack of technical know-how
Inefficient and manual processes
Seamless experience throughout process Leveraging technology to integrate and automate
complex workflow
A qualified affiliated merchant network in Brazil
Ongoing roll-out in Hispanic Latin America
FACILITATING MAINTENANCE MANAGEMENT IN LATIN AMERICA
Lowering Group revenue sensitivity to fuel price by ~20% in 2020
FOSTERING “BEYOND FUEL” STRATEGY S I T
38
“BEYOND FUEL” TO ENHANCE FLEET & MOBILITY VALUE PROPOSITION
Integrating value-added services to become the
one-stop shop for fleet managers and drivers
Go-live of Edenred GoHub platform for fleet managers in Brazil, where they can connect and access all their services related to fleet management
Securing and facilitating payment:
▪ Launch of a dual tag to pay fuel and tolls in Mexico
Ramp-up of CO2 offset programs in Latin America, e.g., adopted by 20% of the client base in Mexico
S I T
39
SCALING CSI THROUGH A WIDE PAYMENT AND SERVICE ECOSYSTEM
A strong value proposition
A digital automation platform to save time and costs:
▪ 50% of companies still paying with paper checks
▪ AP staff spending 84% of their time on processing transactions
Cloud-based platform – available 24/7, including when working from home
Integrated with strong partners, e.g.:
Dual virtual card issuer
Providing fully embedded, integrated payables solution
Indirect distribution and commercial partnerships with US banks
Revenue back to 2019 level with new sales offsetting still
depressed client volume in Hotels and Media industries
S I T
40
DEVELOPING INNOVATIVE SOLUTIONS FITTING NEW WORKING TRENDS
A digital account (up to €550) combined with an
e-commerce platform (>4k office equipment/ consumables references)
An easy and efficient way for HR to engage employees and ensure convenient working conditions at home
First client
S I T
Greener and more flexible commuting solutions
From company cars to public transportation to a flexible and comprehensive offer including micromobility:
An offer adopted by the leading global e-commerce company and other clients in the USA:
Supporting the shift to new ways of working
41
LEVERAGING EDENRED’S DIGITAL PLATFORM TO IMPLEMENT INNOVATIVE SPECIFIC-PURPOSE PROGRAMS (1/2)
Digital food aid card for elderly people
in Romania
100% digital solution to provide elderly people in need with a purchasing power supplement for food
~150,000 beneficiaries, with an average age of 83
Easy to use with an activation rate above 80%
Acceptance network focused on local shops to promote the local economy
S I T
42
LEVERAGING EDENRED’S DIGITAL PLATFORM TO IMPLEMENT INNOVATIVE SPECIFIC-PURPOSE PROGRAMS (2/2)
Benefit Xpress 2.0
Covid-19 Survival Pack in Taiwan
To take care of employees working from home in an efficient, safe manner amid the Covid-19 pandemic
Contactless, multi-brand digital benefit to buy all essentials – with a dedicated online network (e.g., Momo, Foodpanda, Carrefour, 7-eleven, Books.com)
A dedicated online sales portal on top of traditional tele- and field-sales
>35k users among our clients
S I T
43
FURTHER INTEGRATING SUSTAINABLE DEVELOPMENT INTO EDENRED’SPERFORMANCE
Edenred’s purpose:
“Enrich Connections. For Good.”
Sustainable development integrated in the managers’
long-term incentive plan through 3 commitments:
: 40% women among executive position by 2030
: -52% greenhouse gas emissions by 2030 vs. 2013
: 85% of merchants & users sensitized to sustainable food by 2030
New sustainability-linked financing instrument
€400m convertible bonds, negative yield to maturity -0.12%
3 sustainability criteria to be achieved by 2025 (in line with People, Planet, Progress Ideal policy)
S I T
45
A ROBUST FINANCIAL POSITION
1. Includes cash, cash equivalents and other current financial assets
High level of liquidity and solid balance sheet Strong Investment Grade rating
Standard & Poor’s reaffirmed BBB+ rating, Outlook stable, in May 2021
No major reimbursements before 2024
First sustainability-linked 7-year convertible bond of about €400m issued with a 37.5% premium, -0.12% yield and no interest
€4.9bn cash1 and restricted funds on balance sheet
Over €1.5bn financing options: Undrawn revolving credit facility of €750m
Commercial paper authorization of €1bn (of which €100m was used as of end June 2021)
No financial covenants
104233 37
500 500 500 500 400600
750
2021 2022 20242023 2025 2026 2027
Schuldschein loan
Convertible bonds
Bonds
20292028
NEW
Neu CP
Undrawn committed
revolving credit facility
FUTURE GROWTH SUPPORTED BY INVESTMENT IN TECHNOLOGY
1. Excluding M&A
€250 -€300mTECHNOLOGY INVESTMENTS
Technology capex Technology opex
Applications(Front, Middle & Back)
Infrastructure& Network
Security,Compliance
& Support
35% 35% 20% 10%
15-20% of Edenred’s opex80-90% of Edenred’s
recurring capex1
% of annual technology costs
47
3 MAIN BUSINESS LINES
Recurring revenue
Promising and significant long-term growthin underpenetrated markets
Scalable
High cash conversion
EBIT accretive from year 1
Valuation in line with industry multiples
KEY CRITERIA
KEY CRITERIA FOR M&A DEAL SELECTIONAlignment with the Group’s overall strategy and stringent financial discipline
EMPLOYEEBENEFITS
FLEET & MOBILITY SOLUTIONS
CORPORATE PAYMENT SERVICES
Bolt-on acquisitions to consolidate Edenred’sleadership
Build-up acquisitionsto strengthen Edenred’sposition as a global multiservice player
Expansion of Edenred’sexpertise in new verticals
48
2020 DIVIDEND
0.62
0.85 0,86 0,70 0.75
2016 2017 2018 2019 2020
€0.75 per share+7.1% vs. 2019
A dividend consistent with the Group profile and performance
Growth profile company
Solid balance sheet and strong cash generation
Ambition to quickly return to pre-Covid level and apply a progressive dividend policy
50
TREND #1: IN A MORE CONNECTED, DIGITAL & CONTACTLESS WORLD
EDENRED KEEPS ON STRENGTHENING ITS DIGITAL LEADERSHIP WITH CONTINUOUS INNOVATION
Trends accelerated by the crisis bringing new opportunities
Plasticless programs, the next level of product digitalization in France, Finland and Spain
▪ No plastic, no paper, no delivery
▪ Issued in 24h, can be used directly via API/Mobile payment
▪ Perfectly suited to home-working
▪ No risk of loss or theft, always accessible through MyEdenred
Benefit Xpress: accelerating employee benefits distribution in Taiwan
▪ A digital voucher solution designed to simplify the Employee Welfare Committee’s work
▪ Efficiency for HR admin.: from a 45-day manual process to 1-day digital distribution
▪ Flexibility for the users to choose the benefits they want
of global web traffic comes from mobile devices>50%
51
TREND #2: IN A MORE REMOTE WORKING WORLD
1. Morgan Stanley research, 2020.
2. Harvard Business Review July 30, 2020.
EDENRED IS DEVELOPING NEW AND INNOVATIVE SOLUTIONS
Trends accelerated by the crisis bringing new opportunities
From physical canteens to virtual ones
Growing need to preserve link with employees
New mobility solutions to increase workers’ flexibility
Potential new solutions for remote workers
employees who have been working from home in the main European market would like to do it more in future1
of managers skeptical on maintaining remote workers’ motivation241%
>60%
52
TREND #3: IN A WORLD SEEKING MORE RESPONSIBLE BEHAVIOR
EDENRED IS PLATFORM FOR GOOD
Trends accelerated by the crisis bringing new opportunities
Encourage environmentally friendly consumption
▪ With Ticket Ecochèque in Belgium, increasing employees’ purchasing power dedicated to “green” goods and services
Embracing new mobility trends
▪ Including micromobility players and self-service bikes in new mobility employee benefits (e.g. New York Citi bikes, Lime scooters)
Fighting against food waste
▪ Promoting restaurants and solutions helping to reduce food waste: Anti-gaspi label in France, Too good to go partnership
of consumers expect strong CSR commitment from brands90%
53
TREND #4: IN A WORLD SEEKING MORE EFFICIENT & SECURE PAYMENTS
EDENRED IS DIGITALIZINGB2B PAYMENTS
Trends accelerated by the crisis bringing new opportunities
Increased attractiveness for CSI full accounts payable (AP) cloud-based platform:
▪ One platform for all your AP
▪ Accessible everywhere (incl. when working from home)
▪ Time and cost savings by eliminating checks
▪ Accuracy, efficiency, control and security
▪ Easier payment reconciliation
Strong commercial dynamic, leveraging both direct and indirect sales channels thanks to new partnerships (e.g. Sage, Citi bank)
Targeting new verticals (e.g. utilities, real estate) and mitigating volume decreases in the existing portfolio
of accounts payable in North America still
paid by paper checks~50%
Edenred will continue to leverage its platform to generate sustainable and profitable growth in 2021
55
Dealingwith:
>850,000 B2B customers
and their >50memployees
Managinga multi-local portfolio:
250+ programs
in 46+ countries
and 4 product lines
HIGHLY FRAGMENTED B2B CUSTOMER BASE
HIGH LEVEL OF USE-CASE COMPLEXITY
Orchestratinga platform at scale:
>50m users
and 2m merchants
LARGE NETWORKEFFECT
Managingfor 50+ years:
€30bn in 2020on behalf of employees,
companies and partner merchants
A TRUSTBUSINESS
A SUSTAINABLE BUSINESS MODEL WITH HIGH BARRIERS TO ENTRYMuch more than a payment company
2020 figures
56
EDENRED TO GROW SIGNIFICANTLY IN 2021 VS. 2019, DESPITE A CHANGINGENVIRONMENT WITH POTENTIAL NEW RESTRICTIONS
Potential tailwinds
Inflation is expected to increase
Rising short-term interest rates
Potential headwinds
If GDP growth drops below pre-Covidlevel after 2021 catch-up
If unemployment stays above pre-crisis level
Evolving macro environment with both tailwinds and headwinds
Still uncertainties regarding the health crisis
Recently announced restrictions related to new variants all around the world
Therefore, the exit timing of the health crisis remains uncertain
Strong business trend leading to significant outperformance vs. 2019
Double-digit operating revenue growth in H1 2021 vs. H1 2019
Still some recovery potential in France and Latin America, where Employee Benefits were or are still impacted by Covid-related restrictions
57
EDENRED WILL CONTINUE TO LEVERAGE ITS PLATFORM TO GENERATE SUSTAINABLE AND PROFITABLE GROWTH IN 2021
1. Based on the assumption of an average BRL/EUR exchange rate for 2021 equal to 6.35.
i.e., a minimum 2021 EBITDA L/L growth of +9%
FY 2021 EBITDA guidance1
between €620m and €670m vs. €580m reported in 2020
Contacts
To have more information about the company:
Cédric Appert - Financial Communication & Investor Relations Director
Loïc Da Silva - Investor Relations
To schedule a meeting:
Martine Gadby - IR Financial Marketing