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made by : Abhishek Agarwal (AMFO2)
Vikas Kumar (CMF)
Yash Verma (CMF 13)
A PRESENTATION ONATTITUDE
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An attitude is a person's enduring favorable orunfavorable evaluation, emotional feeling, andaction tendencies toward some object or idea.
People have attitudes toward almost everything:
religion, politics, clothes, music, food etc.
The Things inside us that makes us GO UP/DOWNis ATTITUDE.
ATTITUDE
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FACTOR THAT DETERMINE OUR
ATTITUDE
ENVIRONMENT
EXPERIENCE
EDUCATION
In the positive environment, a marginal performers output goesup.And in a negative environment, a good performers output goes down.
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TYPES OF ATTITUDE
There are mainly two types of ATTITUDE
1. POSITIVE (MENTAL) ATTITUDE
2. NEGATIVE (MENTAL) ATTITUDE
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SOME BENEFITS OF POSITIVE ATTITUDE Increase productivity.
Foster team work.
Solve Problems.
Improve Quality
Makes a Congenial Atmosphere.
Breeds Loyalty.
Increase Profits.
Reduces Stress.
Helps a person became contributing member of a
Family & Society became an asset to their country.
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CONSEQUENCES OF NEGATIVE ATTITUDE
1. Bitterness.
2. Resentment.
3. A Purposeless Life.
4. ILL Health.
5. High stress level for himself/herself or others.
6. Create negative environment at home and work
place and became a Liability to Society.
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All Attitudes Are Not Created
All attitudes are not formed in the same way or ofequal strength.
Consumers vary in their commitment to an
attitude
Compliance
IdentificationInternalization
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Formed togain rewardand avoidpunishment
nce
commite
ment
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Formed to be similarto others.
Identificatiio
n
commiteme
nt
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FORMED TOBEINTERNAL
VALUES ANDPASTEXPERIENCE
INTERNALIZATIONCOMMITEMENT
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Forming Attitudes
functional theory of attitudes
Utilitarian functionbased on reward andpunishment.
Ego-defensive functionprotects the person fromthreats or internal feelings.
Value-expressive functiongoes to the consumerscentral values or self-concept.
Knowledge functionthe need for order, meaning,and structure.
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Power of Attitudes
Attitudes help us to make all forms of choices
An attitude is lasting because it tends to endureover time.
Anything that one has an attitude toward is calledan attitude object
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Special feelings that can be generated
Upbeat feelingsamused,
delighted, or playful.
Warm feelings
affectionate,
contemplative, or hopeful.
Negative feelings
critical, defiant
, or offended.
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Forming Attitudes
Classical conditioning
using a jingle
Instrumental conditioningthe attitude object is
reinforced.
Leaning through the society and peers.
Advertisement
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Features of Attitude
Attitude - Five attitudes about products are:enthusiastic, positive, indifferent, negative, andhostile.
Attitude toward the advertisement and attitudetoward the act of buying.
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Indian consumers attitude toward tata nano
Tata nano entered in indian market as a cheapest car
for common man that gives it an attitude of lower
value.
Awareness is very high among the people but attitudetoward car is different.
Factor affecting purchasing decisions are safety
affordability power comfort lifestyle and status etc.
Nano to nono attitude.
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Consumers attitude toward big bazaar
Can get all kinds of product under one roof
Frequently lot of money saving offer.
Easy and fast way of shopping
Quality assurance
Low price
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ANY QUESTIONS ???
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attitude19Thank you