Presentation: Insurance Claims Document Automation

Claims Automation for Everyone Else

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The Reality of Claims ProcessingWhere You Spent Money Where You Spend Money

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Costly Error-ProneSlowCompl

ex

People, Paper, Process

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What’s In It for You? Profitability Customer

Satisfaction/Retention Compliance Growth Actionable BI

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What If We Classified Automatically?Your Classification Our Classification

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And If Processes Were Automated?Your Process Our Process

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©2015 Zia Consulting, Inc

What If You Kept the Same Tools?Your Users Our Users

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Zia Claims Automation

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Tailored for Your Business Any Input: Paper, Fax, Email Automated Workflow Central Content Hub

DM/RM Image/Video/Audio

Claims System Integration Email Integration

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Case Study: Claims Automation The Problem:

Slow, Manual Paper-Based Mailroom Multiple Core Systems and Legacy ECM Repository Limited Ability to Access Claims Content Based on Roles

The Solution: Ephesoft Intelligent Classification & Extraction Alfresco Content Hub & Activiti BPM “Virtual Repository” for Access to Legacy/Core Systems

©2015 Zia Consulting, Inc. All Rights Reserved.

©2015 Zia Consulting, Inc

Case Study: Claims Automation The Results:

Initial Processing Reduced from Eight Hours to 15 Minutes

Single “System of Record” with Access Via User Tools

Zia ActiveMigrate to Move Over 10 Million Legacy Documents in Seven Days

©2015 Zia Consulting, Inc. All Rights Reserved.

Activiti BPM2010

Introducing Alfresco & Activiti

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Introducing Ephesoft

Today’s Alternative to Costly/Complex IDC Business Selected + IT Approved Mailroom Automation Solutions Embedded Capture Extended (Mobile) Capture

Demo

Who is Zia?

EST.

2003Boulder, CO

CriticalNot

Casual

Controlling Chaos +

Delivering Rapid ROIProcess

& Integrati

on

OpenPlatform

s

Content People

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Zia Insurance Solutions P&C, Life, Reinsurance, Specialty Automation: Claims, Applications Back Office: Contracts, AP, HR Document Assembly: Policies,

Legal Office 365/SharePoint, SAP, MS

Dynamics Migration/Modernization

©2015 Zia Consulting, Inc

Next Steps Claims Automation Assessment/Demo Zia Insurance Automation Solutions: ziaconsulting.com/insurance-solutions Insurance Webinar Series:

Part 2 – Automating Contracts & AP Part 3 – Addressing Cyber Securityziaconsulting.com/events-calendar

Questions?

Phil RobinsonSVP Business Development

Zia [email protected]