Presentation for a Training Programme

TRAINER ACCREDITATION

“….fifteen percent of your earning potential comes from

knowledge and direct skills,

the other eighty five percent comes from interpersonal

and leadership skills”

Dale Carnegie

DID YOU KNOW…

TIMELINEwhat we do today, agenda, timeline

51 2 3 4

63

107 8 9

DR X

What do effective leaders actually

do to create sustained

high performance?

A CENTRAL MINDSET

A PROCESS

A SET OF SKILLS

THE WAY OF WORKING

REINFORCING ATTITUDES

Positive Regard

THE ATTITUDES

Genuineness

Respect

Positive belief

Expressfeelings

Tell the truthDirect,

Open, honest

1

VISIONING

Vision without action is just a

dream, and action without vision is meaningless and

boring

3

DEVELOPING

From ‘push’ to ‘ pull’

Why People Behave As They DoCHAPTER 5

REWARDS & PENALITIESCHAPTER 6

“There were a number of things about him that were causing a

measure of uneasiness – the uncertain nature of his moodiness,

the way he would nag, nag, nag away on some failure, real or

supposed, large or small one day, then ignore some serious

piece of mismanagement the next day. There wasn’t any

consistency about the man.”

Captain Bligh and Mr Christian - Richard Hough

THE IMPORTANCE OF CONSISTENCY

Page ..

Catch Someone Doing Something

Right!

Rather than the more usual….

ignoring what is going well and blitzing what

is going wrong

REWARDING THE RIGHT BEHAVIOUR

Intrinsic & Extrinsic Rewards

INTRINSIC EXTRINSIC

Rewards are ‘psychological’ and experienced

directly by the individual

Rewards are provided by an outside agent

…to understand others you first need to understand yourself…

….. and also as a way of helping to appreciate individual difference so you can better deal with people as individuals

Adapting Your Leadership Style AppropriatelyCHAPTER 9

TRAINER ACCREDITATION

Complete reading the Book

Complete Confirmation of Learning Paper