Top Banner
www.eoh.co.za EOH Technology Solutions Overview
58
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Presentation design sample Ӏ Worker Ant

www.eoh.co.za

EOH Technology Solutions Overview

Page 2: Presentation design sample Ӏ Worker Ant

Introduction

Technology drives differentiation,

generates revenue, drives customer-

centricity and ultimately enables

growth

Page 3: Presentation design sample Ӏ Worker Ant

Introduction

…..thus IT has to, and is, becoming more business

focussed

Page 4: Presentation design sample Ӏ Worker Ant

4

Organisations need technology solutions that enable:

Introduction

Reduce risk

Optimal use of assets

Remote and mobile access

Secure infrastructure

Cost control

Flexibility

Page 5: Presentation design sample Ӏ Worker Ant

Introduction

Running IT like a business means …

… complementing technology with knowledge of how the enterprise's core business runs

Page 6: Presentation design sample Ӏ Worker Ant

6

EOH Technology Solutions Value

consultative approach

EmpowersTransformation

Range of solutions bridge gaps

Skills andTechnology Partners

Page 7: Presentation design sample Ӏ Worker Ant

7

EOH Technology Solutions

EOH Technology Solutions

EOH provides comprehensive

world-class solutions

Represent global leaders in various technology areas

Approach is to assess and understand the

customers requirements

Design flexible & fit for purpose solutions that align to business objectives

Flexible approach ensures we deliver based on our customers priorities and constraints

After successfully delivering our solutions we position proactive managed services to manage and optimise our solutions

Page 8: Presentation design sample Ӏ Worker Ant

8

▲ By aligning with the customers current IT maturity we are better able to understand and in so doing implement fit for purpose solutions.

▲ We enable and empower IT department to shift from being back- office focussed to enabling strategic capability.

Our Approach

EOH’s consultative, customer led approach aligns to the maturity and efficiency of your IT department, no matter which stage it is in

Cost centerUncoordinated,

manualinfrastructure

Basic

1

Efficient cost center

Managed IT Infrastructure with some automation

Standardised

2

Business enablerManaged and consolidated

IT Infrastructure

Rationalised

3

Strategic assetFully automated management,

dynamic resource usage

Dynamic

4

Page 9: Presentation design sample Ӏ Worker Ant

9

Technology Solutions

EOH IT EOH CitrixEOH Application

OptimisationEOH Security+ + +

EOH Technology Solutions

Page 10: Presentation design sample Ӏ Worker Ant

10

Management structure

Technology Solutions

Rob

Delfim

Dominic StuartAlexRoma Jannes

MimecastNetapp / Cisco

AO Citrix Security MPS

CTOMarketing /

OP’sSales Director

Strategic Consulting MPS

Page 11: Presentation design sample Ӏ Worker Ant

11

Key Plays - Detail

Datacentre

▲ Compute▲ Networking▲ Switching▲ Routing▲ Wireless▲ Storage▲ Virtualisation▲ DR and BCP

Security and Governance

▲ Web Proxy▲ VPN▲ Data Loss

Prevention▲ Risk Governance

and Compliance▲ Intrusion

Prevention System▲ End Point Security▲ Firewall - UTM▲ Next Gen Firewall

Performance Management and

Optimisation

▲ WAN / WEB Optimisation

▲ Load balancing

▲ Network Management

End User Computing and

Mobility

▲ BYOD▲ Mobile

management▲ Desktop

Virtualisation▲ Application

Virtualisation▲ Managed Print

Cloud

▲ Private Cloud▲ Hybrid

Capability▲ Orchestration▲ Automation▲ Data

Protection▲ Public SaaS

Page 12: Presentation design sample Ӏ Worker Ant

12

The Journey

Cost centerUncoordinated,

manualinfrastructure

Basic

1

Efficient cost center

Managed IT Infrastructure with some automation

Standardised

2

Business enablerManaged and consolidated

IT Infrastructure

Rationalised

3

Strategic assetFully automated management,

dynamic resource usage

Dynamic

4

▲ All Key Plays aligned to maturity model▲ Journey for each Key Play▲ Helps position the current state of IT▲ Creates a road map for future

Page 13: Presentation design sample Ӏ Worker Ant

13

Implementation Process

PresentIdentify KP’s of Interest

Light engagement on KP’s of

interest

AssessmentGap Analysis

Roadmap and

Solution Proposals

Opportunity Pipeline

RFT

Page 14: Presentation design sample Ӏ Worker Ant

14

Our Key Partners

Page 15: Presentation design sample Ӏ Worker Ant

15

Our Key Partners

Page 16: Presentation design sample Ӏ Worker Ant

Intro Key Plays

Page 17: Presentation design sample Ӏ Worker Ant

EOH Performance Management, Monitoring and Optimisation

Deliver apps and Data faster, to more users, securely while ensuring they are always available

Page 18: Presentation design sample Ӏ Worker Ant

18

Performance Management, Monitoring and Optimisation

CoreSystems, applications, data and the network are core to every organisation

AssessmentBusinesses need to access these quickly, reliably and constantly

IT PerformanceA slow and poorly performing IT environment reduces a company’s ability to perform and respond effectively to customer needs or competitor activity

ProductivityWithout access to business applications and data communication, processing and productivity would cease – with catastrophic consequences

Performance Management, Monitoring and Optimisation

Page 19: Presentation design sample Ӏ Worker Ant

19

What organisations are faced with

Poor Performance

Resilient Application and data delivery

Inability to correctly plan

Pressure to reduce costs

Lack of skills and resources

Page 20: Presentation design sample Ӏ Worker Ant

20

What organisations require

Reduced complexity

Detailed and insightful reporting

Adaptable Solutions

Deliver applications and data securely

Page 21: Presentation design sample Ӏ Worker Ant

21

The Journey with EOH Technology Solutions

Cost centerUncoordinated,

manualinfrastructure

Basic

1

▲ Little or no monitoring tools▲ No solution to manage

capacity▲ Reactive in the case of

incidents

Efficient cost center

Managed IT Infrastructure with some automation

Standardised

2

▲ Basic monitoring tools ▲ Rudimentary solution to

manage capacity▲ Reactive in the case of

incidents

Business enablerManaged and consolidated

IT Infrastructure

Rationalised

3

▲ Well established monitoring tools with some alerting and tending.

▲ Good Solutions to manage capacity

▲ Good insights to resolve incidents reactively. Some proactivity

Strategic assetFully automated management,

dynamic resource usage

Dynamic

4

▲ Well established monitoring tools with integrated alerting and trending

▲ Good Solutions to manage capacity.

▲ Good insights to resolve incidents proactively

Page 22: Presentation design sample Ӏ Worker Ant

Secure remote & mobile access, across the organisation

Page 23: Presentation design sample Ӏ Worker Ant

23

Introduction

Mobility promises:

A trend in increased numbers of remote end-users devices entering the business environment

strategic business enabler

more customer-centric

efficiency and productivity gains

Page 24: Presentation design sample Ӏ Worker Ant

24

The business reality

The business reality

Internal Focus

▲ Mobility is putting pressure on IT and Business

▲ Delivery of apps and data to employees

▲ An array of devices

External Focus

▲ Advances in technology are changing business thinking

▲ Business need to consider new methods of improving operations and processes

▲ Opportunities are not as obvious as they seem

Page 25: Presentation design sample Ӏ Worker Ant

25

The business reality

New technologies

Virtualisation

enterprise applications

The business

reality

New technologies ▲ Service delivery models are maturing▲ SaaS / web based collaboration▲ Easier to deploy

Virtualisationcloud and convergence are being driven down

mobility Several major shifts are

influencing strategy making decisions

Established technologies New generations of established technologies are pushing IT over the edge

Enterprise applications Need for consolidation in order to deliver enterprise applications to

end user devices

Page 26: Presentation design sample Ӏ Worker Ant

26

What organisations require

CIOs and IT need the guidance and the enablement of:

1

2

3

4

Practical engagement model

Unified app store for data centre driven apps

Secure access to

Universal support for all mobile operating systems

Page 27: Presentation design sample Ӏ Worker Ant

27

What organisations require…continued

CIOs and IT need the guidance and the enablement of:

5

6

7

8

Implementation guidance on their enterprise mobility strategy

Desktop transformation strategy

Manage data and application protection

Support legacy applications

Page 28: Presentation design sample Ӏ Worker Ant

28

The Journey with EOH Technology Solutions

Cost centerUncoordinated,

manualinfrastructure

Basic

1

▲ No Mobility strategy in place but knowing something is needed.

▲ No solutions to cater for and enable the promise of mobility and next gen EUC

▲ Pressure from the business and its users to make a move and define the way forward

Efficient cost center

Managed IT Infrastructure with some automation

Standardised

2

▲ Basic mobile policy with rudimentary and native enablement.

▲ Use of built-in native solutions to manage some of the mobility requirements.

▲ Business and users kept at bay for now but shadow IT is active.

Business enablerManaged and consolidated

IT Infrastructure

Rationalised

3

▲ Established Mobility Strategy for user and business requirements.

▲ Use of enterprise solutions to manage and enable user and business productivity.

▲ Adequate coverage of the business requirements looking to improve and refine.

Strategic assetFully automated management,

dynamic resource usage

Dynamic

4

▲ Mature Mobile strategy, continuously refined and revisited.

▲ Excellent use of technology including user self service and automation.

▲ IT pushing the business to improve based on the possibilities revealed in a mature strategy.

Page 29: Presentation design sample Ӏ Worker Ant

Flexibility to meet changing business needs

Page 30: Presentation design sample Ӏ Worker Ant

30

Data Centre Transformation

Run at approximately 20-30% efficiency rates

The Cloud promise

Optimise infrastructure while driving down costs

and increasing efficiencies

Customers leveraging the new technology solutions

Optimise, consolidate and simplify

Re-thinking the datacentre approach

Data Centre Transformation

Page 31: Presentation design sample Ӏ Worker Ant

31

The business reality

The business reality

Adapt quickly & reliably

Loss as to how to harness the promise of a cloud based

strategy

Break down the silos focusing on consolidation and efficiency

Extending assets beyond their lifecycle

consolidate and simplify• power consumption• human resources

need for transformation

drive down costs

Page 32: Presentation design sample Ӏ Worker Ant

32

▲ Appropriate strategy to enable the realisation of the next generation datacentre

▲ Organisations need to take stock of the as-is scenario

▲ Modern datacentre technology ▲ Improvements in networks and the move

to “cloud” based architectures ▲ IT should look to implement a

management layer ▲ Account for and justify its budgets, often

having to bill business units

What the organisation requires

Page 33: Presentation design sample Ӏ Worker Ant

33

The Journey with EOH Technology Solutions

Cost centerUncoordinated,

manualinfrastructure

Basic

1

▲ IT reactive to business requirements. No view on a next gen DC.

▲ Light virtualisation deployment, many legacy systems.

▲ Aging infrastructure and stretching assets beyond supported dates.

Efficient cost center

Managed IT Infrastructure with some automation

Standardised

2

▲ IT has adequate DC capacity and a fair plan wrt the DC.

▲ Good use of virtualisation with few legacy systems.

▲ IT assets current, no converged systems or unified platforms.

Business enablerManaged and consolidated

IT Infrastructure

Rationalised

3

▲ Good DC strategy, managed and use of some cloud.

▲ Mostly virtualised, implementation of VM and systems mgmnt.

▲ Some converged systems across DC, room for improvement.

Strategic assetFully automated management,

dynamic resource usage

Dynamic

4

▲ Next gen DC in place, mature DC strategy. Cloud enabled.

▲ Excellent use of tech incl automation and granular reporting.

▲ Next Gen platforms in place, business reaping the benefits.

Page 34: Presentation design sample Ӏ Worker Ant

An agile and secure infrastructure that you can manage and control

Page 35: Presentation design sample Ӏ Worker Ant

35

Introduction

Cloud is nothing new

IT manages are grappling with how this will affect strategy

Cloud is ready for adoption

Page 36: Presentation design sample Ӏ Worker Ant

36

The Business reality

The cautiously optimistic approach is not sustainable

Cloud providers are offering compelling SaaS offerings for “commodity IT

Technology is mature

Real benefits to leverage

User and Business expectations are often ahead of the IT vision

IT need more commercially aware business processes

and solutions

Page 37: Presentation design sample Ӏ Worker Ant

What Organisations require

More and more companies are realising the benefits of

mature virtualisation capabilities for important applications, and moving

some of these into the cloud

Page 38: Presentation design sample Ӏ Worker Ant

38

What Organisations require

Before organisation leap into the cloud they should consider

VS Buying a service vs owning

Costs involved

Data Security

Does existing infrastructure compliment cloud services?

Private cloud with hybrid capabilities

Public cloud provider

Page 39: Presentation design sample Ӏ Worker Ant

39

What Organisations require

Thorough review Readiness Assessment New solutions drive efficiencies

Page 40: Presentation design sample Ӏ Worker Ant

40

What organisations require

▲ Understand overall objectives and challenges.

▲ Ensure scalable/flexible underpinning contracts.

▲ User and application profiling important.

▲ Manage the user/people change

▲ Monitoring Client experience is key.

▲ Connectivity in the local context is critical.

▲ Consider rack space, power and cooling.

▲ Ensure you can show value.

▲ Define SLA’s and expectations with care.

▲ Temper “information” to the South African context

Page 41: Presentation design sample Ӏ Worker Ant

41

Skills and experience

Approach of assess, design,

build and manage

Defining cloud strategy and

readiness

understanding your existing infrastructure

investment

unique ability to leverage our dedicated

lines of business

Positioned to assist customers with their

Journey to cloud

Focused practice in each area

EOH Competencies

Page 42: Presentation design sample Ӏ Worker Ant

42

The Journey with EOH Technology Solutions

Cost centerUncoordinated,

manualinfrastructure

Basic

1

▲ Ageing DC with no view on Cloud strategy

▲ Know cloud exists but no appetite or care to consider.

▲ Do it yourself approach, must own and operate everything ourselves.

▲ No Private Cloud or public cloud use, shadow IT prevalent.

Efficient cost center

Managed IT Infrastructure with some automation

Standardised

2

▲ Basic Cloud strategy in place knowing this needs improvement.

▲ Up to date DC, realizing where updates and new model can benefit the business.

▲ Considering commodity IT services to cloud.

▲ Public cloud for some services where possible

Business enablerManaged and consolidated

IT Infrastructure

Rationalised

3

▲ Adequate Cloud strategy in place.

▲ Modern DC leverage some cloud benefits.

▲ Some commodity services moved to SaaS with some obvious ones remaining.

▲ Mostly private cloud using public cloud where and if applicable.

Strategic assetFully automated management,

dynamic resource usage

Dynamic

4

▲ Mature Cloud Strategy In place. Proactively looking to improve.

▲ Next gen DC in place and fully cloud enabled.

▲ Services moved to SaaS where applicable.

▲ Adequate balance leveraging hybrid and public cloud.

Page 43: Presentation design sample Ӏ Worker Ant

Reducing risk

Page 44: Presentation design sample Ӏ Worker Ant

44

Introduction

Reduce the risk of unauthorised access

Risk analyses assessment and testing

Governance of enterprise security

Implementing policies, methodology frameworks and solutions

Page 45: Presentation design sample Ӏ Worker Ant

45

The Business Reality

End User mobility and BYOD

Cloud security implications

Information leakage or theft can result in

financial, reputational and legal risk

Information defines a business

Page 46: Presentation design sample Ӏ Worker Ant

46

What an organisation requires

AffordabilityOrganisations cannot afford to not effectively manage their risks

SkillsPartnering with experts in the market, who have access to the greatest skills and vendors

Extent of riskSolution providers must ascertain the source of risk based on what the IT team already knows, and also take into consideration the security threats that haven’t been considered

Security framework A comprehensive security framework and roadmap, as well as practical guidance and solutions

What an organisation requires

Page 47: Presentation design sample Ӏ Worker Ant

47

EOH Competencies

EOH Competencies

Provide solutions to protect business critical servers

Leverage Strategic Vendor / Partner status for highly competitive pricing

Consultation, readiness assessments, agnostic needs analysis, planning, migration

and even on-site support

Recommend a comprehensive yet practical approach, eliminating wastage

Increase value by using end-to-end portfolio of services

Dashboards and assessment tools

Reduced complexity

Page 48: Presentation design sample Ӏ Worker Ant

48

The Journey with EOH Technology Solutions

Cost centerUncoordinated,

manualinfrastructure

Basic

1

▲ Initial acceptance of the security issue and active consideration of its proposed benefits has developed into planning, formalised objectives and deliverables.

▲ Any security intervention is still somewhat reactive and approached on a case by case basis.

Efficient cost center

Managed IT Infrastructure with some automation

Standardised

2

▲ Decisive action is underway to implement the proposed security measures.

▲ Success is still very much reliant on the experience and skills of a few individuals but formalised processes are being developed to ensure measurable results.

Business enablerManaged and consolidated

IT Infrastructure

Rationalised

3

▲ Security has been implemented and is considered functional. It is possible to monitor and measure compliance with the proposed security measure. Processes are under constant improvement and provide good practice. Automation and tools are used in a limited or fragmented way.

Strategic assetFully automated management,

dynamic resource usage

Dynamic

4

▲ Security measures have been refined to a level of best practice. Executive management can state with confidence that adequate security measures have been implemented as a demonstration of due diligence in Corporate Governance standards.

Page 49: Presentation design sample Ӏ Worker Ant

Differentiation Pillars

Page 50: Presentation design sample Ӏ Worker Ant

50

Trusted Advisor

Expertise: highest level of skilled IT professionals in Africa

Partner for life ethos 

IT is our business - constant training, access to industry insights and closer vendor partnerships

Consultative approach coupled with our range of assessment provides comprehensive insights and IP

Breadth and depth of skills and solutions

Proven and solid track record in consulting, technology, and outsourcing 

Page 51: Presentation design sample Ӏ Worker Ant

51

Custom-fit

Right 1st Time methodologies

Assessments: Reports are assessed by EOH

work with the technology you have

Vendor agnostic

Page 52: Presentation design sample Ӏ Worker Ant

52

Key Plays Detail

Datacentre

▲ Compute▲ Networking▲ Switching▲ Routing▲ Wireless▲ Storage▲ Virtualisation▲ DR and BCP

Security and Governance

▲ Web Proxy▲ VPN▲ Data Loss

Prevention▲ Risk Governance

and Compliance▲ Intrusion

Prevention System▲ End Point Security▲ Firewall - UTM▲ Next Gen Firewall

Performance Management and

Optimisation

▲ WAN / WEB Optimisation

▲ Load balancing▲ Network

Management

End User Computing and

Mobility

▲ BYOD▲ Mobile

management▲ Desktop

Virtualisation▲ Application

Virtualisation

Cloud

▲ Private Cloud▲ Hybrid Capability▲ Orchestration▲ Automation▲ Data Protection▲ Public SaaS

Page 53: Presentation design sample Ӏ Worker Ant

53

Our Key Partners

Page 54: Presentation design sample Ӏ Worker Ant

In a Nutshell

EOH Technology Solutions empowers IT to deliver services aligned to its business strategy -

with speed, agility and consistency

without losing control

Page 55: Presentation design sample Ӏ Worker Ant

EOH Technology Solutions Promise

EOH Technology Solutions - transforming insight into actuality

Page 56: Presentation design sample Ӏ Worker Ant

EOH Technology Solutions Positioning Statement

Trusted Advisor.

Committed Enabler.

Making business sense of IT.

Page 57: Presentation design sample Ӏ Worker Ant

57

5 key plays

Datacentre and Virtualisation

Security, Governance and Compliance

Performance management and Optimisation

Private Cloud

Mobility and End user Computing

Page 58: Presentation design sample Ӏ Worker Ant

Thank you