How Technology Is Changing Business The 3rd Industrial Revolution - Thank You Economy @RobertJDyer
Sep 08, 2014
How Technology Is Changing Business The 3rd Industrial Revolution - Thank You Economy
@RobertJDyer
Its Not About Technology
Its About People@RobertJDyer
tech empowers people
Caring About Customers First Why Do You Love Your Mom ?
@RobertJDyer
CARING
A Cultural Shift Back From Where We Came : Small Town Rules
@RobertJDyer
SHIFT
No Fakes Allowed
Real Relationships WIN
@RobertJDyer
AUTHENTIC
Forget The OLD Rules
Erase Lines In The Sand
@RobertJDyer
BOUNDARIES
Some “Smart” People Dismiss It
What’s The ROI ?
Visitors -> Friends Friends -> BuyersBuyers -> Advocates
@RobertJDyer
RELATIONSHIPS
How To WIN
@RobertJDyer
IMPROVE YOUR BIZ
4
1st: CREATE an AWESOME CUSTOMER FOCUSED CULTURE
CARINGC U L T U R E
@RobertJDyer
LEADERS NEED TO BE AN EXAMPLE LEADERSHIP
Chuck Runyon
@RobertJDyer
TRANSPARENCY
2nd EMPOWER, CONVERSE, PLAY PING PONG
EMPOWER@RobertJDyer
3rd CONTENT IS KINGMAKE IT GREAT
CONTENT@RobertJDyer
4th Create Great Experiences Know Your Customers & Connect
SHOCK & AWE
Surprise Your Customers
How Technology Is Changing Business The 3rd Industrial Revolution - Thank You Economy
@RobertJDyer