presentation 2 keya

Diversity Management

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Diversity

Diversity refers to the variety of differences and similarities between people that make all of us unique and different from others.

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Sources of diversity

Age Gender RaceEthnicityReligion Sexual orientationSocio-economic backgroundEducationExperiencePhysical appearanceOther characteristics

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Types of diversity

Social category diversity Informational diversityValue diversity

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Social category diversity

Diversity relating to differences in the social class related attributes of individuals & demographic characteristics— such as age, race, gender, culture etc.

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Informational diversity

Relating to difference in background.— such as individual’s knowledge and experience

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Value diversity

Relating to difference in personality and attitude

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Component of diversified workplace

Work place diversity means similarities and difference among employees in term of color, age, background abilities and disabilities, sex, cultural etc. there are some major component of diversified workplace they are—

AgeOthers

( religion, culture, sexual orientation, work style, lifestyle, educational level, expectations and

values)

Gender

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Challenges to Diversity Management

Valuing DiversityIndividual VS. Group FairnessResistance to ChangeInterpersonal ConflictResentment and BacklashSegmented NetworksRetention of MinoritiesPerceived Competition

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Models of Diversity

Human Capital perspective

Social Justice perspective

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Human Capital Perspective

• Human capital is a collection of resources

Human Capital

Knowledge

Talents

Skills

Abilities

Experience

Intelligence

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Social Justice perspective

• Social justice is justice in terms of the distribution of wealth, opportunities, and privileges within a society and received what was their due from society. • Social justice assigns rights and duties in the institutions of the

society, which enables people to receive the basic benefits and burdens of cooperation

Social Justice

Barriers to diversity

• Prejudice • Stereotyping • Discrimination

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Prejudice

• An unfavorable opinion or feeling formed before hand or without knowledge, thought or reason

• Is prejudice or forming and opinion before becoming aware of the relevant facts of a case

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Example of prejudice

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Stereotype

• A stereotype is a thought that can be adopted about specific types of individuals or certain ways of doing things • These thoughts or beliefs may or may not

accurately reflect reality

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Example of stereotype

DISCRIMINATION

• The practice of unfairly treating a person or a group of people differently from other people or group of people

• The ability to recognize the difference between things that are of good quality and those that are not

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Example of Discrimination

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Evidence of discrimination

• Women workers are concentrated in low–paid, service sector and poorly organized industries and part-time work• Black workers face disadvantage in the workplace and much higher

unemployment rates than white workers • Workplaces are organized for those without disability and a result

preclude many disabled people

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Proven Benefits of Diversity

Easier to recruit scarce talent

Reduction of absenteeism and turnover cost

Enhanced organizational flexibility

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Impacts Of Conflict Employee frustration Deteriorating interpersonal relationship Low morale Poor performance , resulting in lower productivity and / or a poorer quality to

output or service Disciplinary problems , including poor performance by employees Resignation and the loss of good staff Increased employee absenteeism Withdrawal of employee goodwill Resistance to change

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Group Factors• Group Loyalty• “In group” and “out group” • Social identity• Equal chance• Equal access• Equal share

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Why do difference occur?

• Stereotyped jobs• Jobs of parents • Flexibility of working• Aptitude • Roles in society • Discrimination

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Reasons for Diversity Management

Organizational • Prevent misunderstandings • Prevent discrimination • Employees participation• Attract persons

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Reasons for Diversity Management

Production • Increased creativity • Better problem solving • System flexibility • Market awareness

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Improving Diversity programs

• Top Management Commitment • Diversity Training • Support Groups • Mentoring • Apprenticeships • Information Technology • Communication Standards • Organized Activities • Diversity Audits • Management Accountability