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Preparing for Murphy’s Law: When stuff goes wrong in user research UX Australia 2013 improv talk
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Preparing for murphy’s law: when stuff goes wrong in user research

Oct 19, 2014

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This was written for a set of improv talks on the last day of the UX Australia 2013 conference.
Written by Ruth Ellison, presented by Daniel Szuc.

"Watch as 4 experienced user experience professionals attempt an improv presentation. Each will receive a presentation topic on Thursday night, but only see their slides as each appears on screen."
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Page 1: Preparing for murphy’s law: when stuff goes wrong in user research

Preparing for Murphy’s Law: When stuff goes wrong in user research UX Australia 2013 improv talk

Page 2: Preparing for murphy’s law: when stuff goes wrong in user research

When observers go wild: Interrupting participants!

Image available under a Creative Commons licence: http://www.flickr.com/photos/philemon94/5809120835/

Page 3: Preparing for murphy’s law: when stuff goes wrong in user research

Image available under a Creative Commons licence: http://www.flickr.com/photos/illuminated_photography/3282460389/

The under preparer: No plan, no dry runs...OMG!

Page 4: Preparing for murphy’s law: when stuff goes wrong in user research

Know your shit: Don’t show up without some understanding of the domain

Image credit: unknown

Page 5: Preparing for murphy’s law: when stuff goes wrong in user research

Technical glitches

Image available under a Creative Commons licence: http://www.flickr.com/photos/schoschie/2676913594/

Page 6: Preparing for murphy’s law: when stuff goes wrong in user research

Losing attention: Oops, what did the participant just say? Image source: unknown

Page 7: Preparing for murphy’s law: when stuff goes wrong in user research

The mis-recruit Someone who managed to slip past the screener

Page 8: Preparing for murphy’s law: when stuff goes wrong in user research

The Grunter: Where getting more than a one word answer is like pulling teeth

Page 9: Preparing for murphy’s law: when stuff goes wrong in user research

The Personal Agenda Image available under a Creative Commons licence: http://www.flickr.com/photos/infomatique/4827371257/

Page 10: Preparing for murphy’s law: when stuff goes wrong in user research

The Money taker: Only there for the incentive….

Image available under a Creative Commons licence: http://www.flickr.com/photos/auburnalumniassociation/8576036478/

Page 11: Preparing for murphy’s law: when stuff goes wrong in user research

International problems: When translations go wrong….

Page 12: Preparing for murphy’s law: when stuff goes wrong in user research