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Pre Start Slide
Version 0.1
June 08Bus Incident Report Writing
Click to start presentation
Pre Start Slide
Version 0.1
June 08Bus Incident Report Writing
Click to start presentation
B
M
F
Bus Incident Report Writing
Title Page
Bus Incident Report Writing
Why Do Training
Why Are We Doing This Training
By giving clear information, the Risk Management Department is better able to decide whether to pursue the third party or not.Sometimes Bus Incident Report’s are used in court and it is important that the information is accurate and clear. It could mean the difference to the outcome of the hearing.
Bus Incident Report Writing
Getting It Wrong
Consequences Of Not Filling Out A Bus Incident Report
Correctly
Your Job.
Your Licence.
Your Time
Your Bank Account
Bus Incident Report Writing
The Report
The Bus Incident Report
This section of the report is used to record the company driver’s details
Bus Incident Report Writing
The Report
The Bus Incident Report
Using the information above please fill out section one of the Bus Incident Report
Worksheet
Jane Carter was born on the 23rd May 1980. She passed her PCV test on the 17th June 2001 and has been a full time bus driver working for Arriva London at Brixton Garage since the 18th of January 2005. Her payroll number is 9375432
On the day of the accident Jane was working duty 267 on route 159. This duty signs on at 0558hrs and signs off at 1459hrs. The break was from 1058hrs to 1159hrs. Apart from finishing 12 minutes late, Jane worked her hours as scheduled.
Bus Incident Report Writing
The Report
The Bus Incident Report
Section one should now look like the form above.
CARTER JANE 9375432
BUS DRIVER BRIXTON 2 3 0 5 1 9 8 0 FEMALE
1 70 62 00 1 1 80 12 00 505 58 10 5811 59 14 59
05 58 10 5811 59 15 11
CARTER JANE 9375432
BUS DRIVER BRIXTON 2 3 0 5 1 9 8 0 FEMALE
1 70 62 00 1 1 80 12 00 505 58 10 5811 59 14 59
05 58 10 5811 59 15 11
BUS DRIVER BRIXTON 2 3 0 5 1 9 8 0 FEMALE
1 70 62 00 1 1 80 12 00 505 58 10 5811 59 14 59
05 58 10 5811 59 15 11
Bus Incident Report Writing
The Report
The Bus Incident Report
This section of the report is used to record details of the company vehicle
involved.
Bus Incident Report Writing
The Report
The Bus Incident Report
Using the information above please fill out section two of the Bus Incident Report
Worksheet.
This is ADL14. It is a DAF Alexander ALX200 Dennis Dart.
It was at West Croydon Bus Station having left Sutton at 1355hrs. It had 28 passengers on board when a route 75 collided into the rear of the vehicle.
Bus Incident Report Writing
The Report
The Bus Incident Report
Section two should now look like the form above.
CATERHAM SUTTON 28
407 ADL14 V 641 LGC DAF ALX200
CATERHAM SUTTON 28
407 ADL14 V 641 LGC DAF ALX200
The Report
This section of the report is used to record where the incident took place.
Bus Incident Report Writing
The Bus Incident Report
CE
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Becmead Avenue Pendennis
Road
Od
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Bri
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To
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Cro
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Str
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Traffic Lights
Traffic Lights
Traffic Lights
N
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Streatham
Bus Incident Report Writing
The Report
The Bus Incident ReportOn Friday 23rd June 2006 at 1325hrs Driver Barry Bottomley was driving his bus normally at 27mph when he was involved in a collision with Mr Ray Rumbold who was driving his own car. Driver Bottomley said he didn’t know why the car drove into him as although the street lights were off his head lights were turned on and it was a fine dry sunny day with good visibility. Barry said the car just overtook him at about 35mph and then tried to pull in front of the bus.
Replay
Using the information above please fill out section three of the Bus Incident
Report Worksheet.
CE
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RA
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ER
VA
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Becmead Avenue Pendennis
Road
Od
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Cin
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To
wa
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Bri
xto
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To
wa
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Cro
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on
Str
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am H
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Ro
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Traffic Lights
Traffic Lights
Traffic Lights
N
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Streatham
Bus Incident Report Writing
The Report
The Bus Incident ReportOn Friday 23rd June 2006 at 1325hrs Driver Barry Bottomley was driving his bus normally at 27mph when he was involved in a collision with Mr Ray Rumbold who was driving his own car. Driver Bottomley said he didn’t know why the car drove into him as although the street lights were off his head lights were turned on and it was a fine dry sunny day with good visibility. Barry said the car just overtook him at about 35mph and then tried to pull in front of the bus.
Using the information above please fill out section three of the Bus Incident
Report Worksheet.Replay
CE
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RA
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ES
ER
VA
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Becmead Avenue Pendennis
Road
Od
eon
Cin
ema
To
wa
rds
Bri
xto
n
To
wa
rds
Cro
yd
on
Str
eath
am H
igh
Ro
ad
Traffic Lights
Traffic Lights
Traffic Lights
N
E
S
W
Streatham
The Report
On Friday 23rd June 2006 at 1325hrs Driver Barry Bottomley was driving his bus normally at 27mph when he was involved in a collision with Mr Ray Rumbold who was driving his own car. Driver Bottomley said he didn’t know why the car drove into him as although the street lights were off his head lights were turned on and it was a fine dry sunny day with good visibility. Barry said the car just overtook him at about 35mph and then tried to pull in front of the bus.
Using the information above please fill out section three of the Bus Incident
Report Worksheet.Replay
The Bus Incident ReportBus Incident Report Writing
The Report
Section three should now look like the form above.
Bus Incident Report Writing
The Bus Incident ReportFRIDAY
23/06/2006 1325
STREATHAM HIGH ROAD PENDENNIS ROADSTREATHAM
ODEON CINEMA
27 MPH 35 MPH 30 MPH
The Report
Bus Incident Report Writing
The Bus Incident Report
The Report
Bus Incident Report Writing
The Bus Incident Report
The Report
Bus Incident Report Writing
The Bus Incident Report
This section of the report is used to record any damage to the company vehicle.
The Report
After this accident there were no injuries and the bus driver was able to finish the duty.
Using the information above please fill out section four of the Bus Incident Report
Worksheet.
The Bus Incident ReportBus Incident Report Writing
Arriva engineers exchanged the vehicle at the roadside and took control of the damaged vehicle.
The Report
Bus Incident Report Writing
The Bus Incident Report
Section four should now look like the form above.
DENT TO FRONT NEARSIDE BUMPER,NEARSIDE HEADLIGHT BROKEN, FRONT OFFSIDE BUMPER BROKEN OFF.
DENT TO FRONT NEARSIDE BUMPER,NEARSIDE HEADLIGHT BROKEN, FRONT OFFSIDE BUMPER BROKEN OFF.
DENT TO FRONT NEARSIDE,NEARSIDE HEADLIGHT BROKEN, FRONT OFFSIDE BUMPER BROKEN OFF.
The Report
Bus Incident Report Writing
This section of the report is used to record any damage to third party vehicles.
The Bus Incident Report
The Report
This is Mrs Mary Parry’s Audi A6 (registration KV04 XMG) after it had been in a collision with a bus. At the time of the accident it was being driven by her son, James Parry. James was travelling with his girlfriend at the time of the accident. James lives with his mum at 23 Stephens Court, Caterham, Surrey, CR3 6PT. The bus driver involved was unable to ascertain the drivers insurance details or telephone number.
Using the information above please fill out section four of the Bus Incident Report
Worksheet.
The Bus Incident ReportBus Incident Report Writing
2
JAMES PARRY
The Report
Bus Incident Report Writing
The Bus Incident Report
Section five should now look like the form above.
MARY PARRY23 STEPHENS COURTCATERHAMSURREYCR3 6PTNOT KNOWN
KV04 XMG
BLACK
AUDI A6
THE NEARSIDE BUMPER,BONNET & WHEEL ARCH WERE SEVEVERLYDAMAGED AND THEREWAS ALSO LARGEDENTS TO THE RESTOF THE NEARSIDE. THEVEHICLE WAS UNDRIVABLE
NOT KNOWN
2
JAMES PARRYMARY PARRY
23 STEPHENS COURTCATERHAMSURREYCR3 6PTNOT KNOWN
KV04 XMG
BLACK
AUDI XXXX
THE NEARSIDE BUMPER,BONNET & WHEEL ARCH WERE SEVEVERLYDAMAGED AND THEREWAS ALSO LARGEDENTS TO THE RESTOF THE NEARSIDE. THEVEHICLE WAS UNDRIVABLE
NOT KNOWN
The Report
Bus Incident Report Writing
The Bus Incident Report
Using the information above please fill out section six of the Bus Incident Report
Worksheet.
This section of the report is used to record damage to any property other than
vehicles.
Tom Jackson lives at number 35 Lakes Road, SE25 4PJ. He told police that he was looking out of his bedroom window when he saw the bus approach the corner way too fast. He said that the bus skidded, mounted the pavement and came to rest in his front lawn. He estimated that there was about £1500 worth of damage to his garden wall. Mr Jackson said that the corner was a known black spot at this time of year due to frequent occurrences of black ice.Section six should now look like the form
above.
TOM JACKSON 35 LAKES ROAD, SE25 4PJ GARDEN WALL DESTROYED
The Report
Using the information above please fill out section seven of the Bus Incident
Report Worksheet.
This section of the report is used to record whether or not a company official attended
the accident.
Bus Incident Report Writing
The Bus Incident Report
Section seven should now look like the form above.
Controller Blake from Croydon Garage attended the scene of the accident.
TOM JACKSON 35 LAKES ROAD, SE25 4PJ GARDEN WALL DESTROYED
BLAKE CONTROLLER CROYDON
The Report
The Bus Incident ReportBus Incident Report Writing
Bus Incident Report Writing
The Bus Incident Report
The Report
This section of the report is used to record the details of injured persons.
The Report
Mabel Young was coming home from her weekly shopping trip. The bus was crowded but she managed to get a seat in the lower saloon. Just before her stop she stood up to let a boarding passenger sit down. While she was standing she tripped over her own shopping trolley. She tried to grab hold of the hand rails but she got her hand stuck. She twisted her left wrist in the fall and also cut her forehead when it hit the seat in front of her. Mabel was the only person injured in the incident. Although the cut to her forehead looked bad, Mabel appeared to be more concerned about getting home as it was her 70th birthday today and she was expecting a visit from some of her friends. She lived at number 6 Church Road, which is in Croydon, Surrey.
The driver stopped and asked Mrs Young if she required an ambulance. She didn’t want one at first but some other passengers convinced her that she did. The driver made a emergency call and shortly afterwards the ambulance arrived and Mabel was taken to King’s College Hospital.Use the information above to fill out
section 8a and 8b of the Bus Incident Report Worksheet.
The Bus Incident ReportBus Incident Report Writing
Bus Incident Report Writing
The Bus Incident Report
The Report
Section 8a should now look like the form above.
ONEMABEL YOUNG6 CHURCH ROADCROYDONSURREY
70FEMALE
CUT FOREHEADAND INJUREDHER LEFTWRIST.
ONEMABEL YOUNG6 CHURCH ROADCROYDONSURREY
70FEMALE
CUT FOREHEADAND INJUREDHER LEFTWRIST.
Bus Incident Report Writing
The Bus Incident Report
The Report
Section 8b should now look like the form above.
FEMALE
70FEMALE
CUT FOREHEADAND INJUREDHER LEFTWRIST.
Bus Incident Report Writing
The Report
FEMALE
This section of the report is used to record witness details.
The Bus Incident Report
The Report
The driver found two witnesses to the accident. Mr P Green who lives at 12 Vicarage Lane, Norbury, SW16 and Mrs D Brown who lives at 106 Green Lane, Norbury, SW16. Both witnesses were sitting on the front nearside seats in the lower saloon of the bus.
Use the information above to fill out section nine of the Bus Incident Report
Worksheet.
The Bus Incident ReportBus Incident Report Writing
Bus Incident Report Writing
The Report
FEMALE
The Bus Incident Report
Section nine should now look like the form above.
MR P GREEN12 VICARAGE LANENORBURYSW16
MRS D BROWN106 GREEN LANENORBURYSW16
LOWER SALOON, FRONT NEARSIDE SEATS
MR P GREEN12 VICARAGE LANENORBURYSW16
MRS D BROWN106 GREEN LANENORBURYSW16
LOWER SALOON, FRONT NEARSIDE SEATS
The Report
FEMALE
This section of the report is used to record details of the police officer attending
the scene.
(HOSTILE)
The Bus Incident ReportBus Incident Report Writing
The Report
At 1904hrs on the 28th November 2007 Driver Mehmet Ramji called the police and reported that he had been involved in an accident. At 1917hrs Police Constable Rasher, number ZD172, from South Norwood Police Station, (London SE25) arrived at the scene. Driver Ramji did not make a signed statement as he was distressed but was breath tested. No alcohol was found in his system. He was not cautioned and no notice of prosecution was issued. The incident number for the accident was 53236/009.
Use the information above to fill out section ten of the Bus Incident Report
Worksheet.
The Bus Incident ReportBus Incident Report Writing
MR P GREEN12 VICARAGE LANENORBURYSW16
MRS D BROWN106 GREEN LANENORBURYSW16
LOWER SALOON, FRONT NEARSIDE SEATS
Bus Incident Report Writing
The Report
FEMALE
The Bus Incident Report
Section ten should now look like the form above.
SOUTH NORWOOD POLICE STATION, LONDON, SW25
RASHER ZD172 53236/009 28/11/2007 1904
MR P GREEN12 VICARAGE LANENORBURYSW16
MRS D BROWN106 GREEN LANENORBURYSW16
LOWER SALOON, FRONT NEARSIDE SEATS
SOUTH NORWOOD POLICE STATION, LONDON, SW25
RASHER ZD172 53236/009 28/11/2007 1904
Bus Incident Report Writing
The Report
The Bus Incident Report
Bus Incident Report Writing
The Report
The Bus Incident Report
This section of the report is used to sketch a diagram of the accident scene.
Bus Incident Report Writing
The Report
The Bus Incident Report
The sketch can be the most important part of the Incident Report. Remember a picture tells a 1000
words.
It is also the most common feature of the Incident Report to be inadequately filled out.
Filling this section out incorrectly could lead to you giving the wrong impression of what actually happened.
In some cases you may even imply you were at fault when actually you were not.
Some Tips For Completing The Sketch Correctly
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Becmead Avenue Pendennis
Road
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Bri
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Cro
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Ro
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Traffic Lights
Traffic Lights
Traffic Lights
N
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Streatham
The Report
The Bus Incident ReportBus Incident Report Writing
Take the example we saw earlier:
The question will be asked why the bus was in the centre lane in the first place.
According to the diagram there is no reason why the bus could not have been in the nearside lane.
There may be a perfectly good reason why the bus is in the centre lane, such as there were parked cars occupying the nearside lane.If that were the case the parked cars are relevent to the accident and must be included in the diagram.
Bus Incident Report Writing
The Report
The Bus Incident ReportSome Tips For Completing The Sketch
CorrectlyPlan ahead. If you rush into the sketch you are likely to make an error. Do a rough sketch on paper first to make sure you can fit all the relevant information in the space provided.
Bus Incident Report Writing
The Report
The Bus Incident ReportSome Tips For Completing The Sketch
CorrectlyUse a ruler. Not using a ruler will make your sketch seem very unprofessional. Remember even minor accidents may end up in court if the insurance companies cannot decide which party is to blame.
Bus Incident Report Writing
The Report
The Bus Incident ReportSome Tips For Completing The Sketch
CorrectlyUse a pen. Pencil may seem a better option as you can easily correct a mistake. But the fact that the sketch can be so easily altered makes using a pencil unacceptable.
Complete the sketch first. Drawing the sketch first can save a lot of time. If you do make a mistake you can start again on a new report without having to fill out the first three pages again!
Bus Incident Report Writing
The Report
The Bus Incident ReportSome Tips For Completing The Sketch
CorrectlyDraw a plan of the scene. You should be drawing the scene as it would be seen from above. A bird’s eye view.
A common mistake is to draw vehicles with wheels and windows. , like this,
or
From above vehicles just look like rectangles. , like this,It is acceptable to place a triangle on the diagram to indicate the vehicle’s direction of travel., like this,
Bus Incident Report Writing
The Report
The Bus Incident ReportSome Tips For Completing The Sketch
Correctly
CE
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Becmead Avenue Pendennis
RoadO
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inem
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To
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Bri
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To
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Cro
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on
Str
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Ro
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Traffic Lights
Traffic Lights
Traffic Lights
N
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Streatham
We don’t expect you to draw anything this detailed.If you was drawing this accident scene, it should look something like this.
BECKMEADPENDENNIS
STR
EA
TH
AM
HIG
H R
OA
D
CEN
TR
AL
RES
ER
VA
TIO
N 30O
DEO
N C
INEM
A
BUS
LANE
= TRAFFIC LIGHTS
TO
WA
RD
S C
RO
YD
ON
STREATHAM
N
E
S
W
AVENUEROAD
CO
MPA
NY
VEH
ICLE
VEH
. 1
Bus Incident Report Writing
The Report
The Bus Incident ReportSome Tips For Completing The Sketch
Correctly
CE
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Becmead Avenue Pendennis
RoadO
deo
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inem
a
To
wa
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Bri
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To
wa
rds
Cro
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on
Str
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am H
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Ro
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Traffic Lights
Traffic Lights
Traffic Lights
N
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Streatham If you was drawing this accident scene, it should look something like this.
BECKMEADPENDENNIS
STR
EA
TH
AM
HIG
H R
OA
D
CEN
TR
AL
RES
ER
VA
TIO
N 30 30O
DEO
N C
INEM
A
BUS
LANE
= TRAFFIC LIGHTS
TO
WA
RD
S B
RIX
TO
N
TO
WA
RD
S C
RO
YD
ON
STREATHAM
N
E
S
W
AVENUEROAD
CO
MPA
NY
VEH
ICLE
VEH
. 1
The Report
Watch this CCTV Clip
Bus Incident Report WritingThe Report
Watch this CCTV Clip.
The Bus Incident Report
The ReportThe Report
The Report
The Report
Replay Continue
Bus Incident Report Writing
Frame
Camera
Time1 1 :00
2 :02
13 :04
14 :06
15 :08
16 :10
17 :12
88 :14
8
The Bus Incident Report
Hackney, London E5
Clapton
Stamford Hill
Bus Incident Report Writing
The Bus Incident Report
Lower Clapton Road
Newick Road
Downs Road
YB05 GXT
LV53 KMB
Use the information above to fill out section eleven of the Bus Incident
Report Worksheet.
Bus Incident Report Writing
The Report
The Bus Incident Report
Section eleven should now look like the form above.
DOWNS ROAD
= TRAFFIC LIGHTS
LOWER CLAPTON ROAD
NEWICK ROAD
TOWARDS STAMFORD HILL
TOWARDS CLAPTON
COMPANY VEHICLE
VEHICLE 1
YB05 GXT LV53 KMB
DOWNS ROAD
LOWER CLAPTON ROAD TOWARDS STAMFORD HILL
VEHICLE 1
DOWNS ROAD
= TRAFFIC LIGHTS
LOWER CLAPTON ROAD
NEWICK ROAD
TOWARDS STAMFORD HILL
TOWARDS CLAPTON
COMPANY VEHICLE
VEHICLE 1
YB05 GXT LV53 KMB
Bus Incident Report Writing
The Report
This section of the report is to write a description of what happened.
The Bus Incident Report
Bus Incident Report Writing
The Report
The Bus Incident Report
Don’t write unnecessary information on the form. Information contained elsewhere on the report often isn’t needed in the Incident Description section.
Write down all details that may be relevant. Make sure you include what other vehicles were doing and the colour of traffic lights etcetera.
Some Tips For Completing The Description Correctly
Write facts, not opinions.
“The other driver was drunk” is an opinion, “I smelt alcohol on the other driver’s breath” is a fact.
DOWNS ROAD
LOWER CLAPTON ROAD TOWARDS STAMFORD HILL
VEHICLE 1
Bus Incident Report Writing
The Report
The Bus Incident Report
Section twelve should now look like the form above.
THIS NEEDS TO REFLECT THE ACCIDENT THAT HAS JUST BEEN DRAWN WITH THE TAIL SWING OF THE LORRY HITTINGTHE BENDY BUS – JUST AFTER THE BOX JUNCTION
Bus Incident Report Writing
The Report
The Bus Incident Report
Please tick the box marked ‛YES’ in section thirteen of your work sheet.
The Report
This section of the report is where the report is signed and dated.
Section thirteen should now look like the form above.
Use the information above to fill out section thirteen of the Bus Incident Report
Worksheet.
Bus Incident Report Writing
The Bus Incident ReportAll reports must be signed and dated.
Please make sure you understand the legal note below.Do not fill out this part of the report.
The drivers name is Alan Smith and the date is 10 April 2023
Alan Smith10/04/23
Alan Smith10/04/23
The Report
Section thirteen should now look like the form above.
Bus Incident Report Writing
The Bus Incident Report
Bus Incident Report Writing
The Report
Accidents
Let’s look again at a CCTV clip we saw earlier.
The ReportThe Report
The Report
The Report
Replay Continue
Bus Incident Report Writing
The Report
Accidents
“AFTER SERVING THE BUS STOP I WAS IN N/SIDE LANE”
“THE LORRY WAS NEXT TO ME WAITING FOR LIGHTS TO CHANGE TO GREEN”
“HE HIT MY BUS AS HE TURNED RIGHT”
These statements were made on the real Bus Incident Report report from this accident.
What could the lorry driver see in his mirrors?
Which vehicle’s driver was found blameworthy?
How could the accident have been prevented?
Bus Incident Report Writing
The Report
Accidents
Let’s look at another CCTV clip.
The ReportThe Report
Replay Continue
Bus Incident Report Writing
The Report
Accidents
“THE LADY MUST HAVE LOST HER BALANCE ”
“I WAITED FOR THE DOORS TO CLEAR”
These statements were made on the real Bus Incident Report report from this accident.
Does the CCTV evidence support the drivers statements ?
What contributed to the lady’s fall?
Who was found blameworthy?
“THOSE SHOPPING TROLLEYS ARE A MENACE”
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