PRE-ARRIVAL GUIDE Pre...pre-arrival-london Arriving on official check-in dates If you arrive at London Heathrow Airport during official check-in dates, we will assist with your transfer

Switzerland & London

PRE-ARRIVAL GUIDE

http://www.glion.edu

New Student ChecklistSwitzerland & London 6 >

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70 >

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Pre-Arrival InformationSwitzerland: Glion & Bulle Campuses2

Pre-Arrival InformationLondon Campus3

Campus DirectorySwitzerland: Glion & Bulle Campuses4

Campus DirectoryLondon Campus5

Switzerland & London

NEW STUDENT CHECKLIST

Complete the Checklist

GET READY FOR THE NEXT CHAPTER

Connect With Your Classmates 9 >

Applying for a Swiss Visa 11 >

Applying for a UK Visa 12 >

Arriving in Switzerland 13 >

Arriving in London 16 >

Residence Permits 17 >

Health & Accident Insurance 19 >

What to Pack? 22 >

What Documents to Bring to Switzerland? 23 >

Professional Image 26 >

Book Your Accommodation 27 >

9 | New Student Checkl ist | Gl ion Inst i tute of Higher Educat ion New Student Checkl ist | Gl ion Inst i tute of Higher Educat ion | 10

CONNECT WITH YOUR CLASSMATES

Follow us on Instagram @glionhospitalityschoolOur students regularly take over Glion’s Instagram to share their experiences and stories, so make sure that you follow us to see that latest:

Day in the Life – current students share their daily routine and tell you all about life in Glion.

Humans of Glion – we have some great humans here in Glion and they tell us about themselves on Instagram.

Student Events – excursions, workshops, company visits, events, etc.

#glionstudents

Glion Institute of Higher Education

Search ‘Part-Time Jobs for Glion students’

@glionnews blog.glion.edu

@glionhospitalityschool @glionswitzerland

Glioncast

Join the New Student Facebook Group Click the button or search ‘Glion for new students’ on Facebook

https://www.instagram.com/glionhospitalityschool/

http://www.linkedin.com/school/glion-institute-of-higher-education/

http://www.linkedin.com/school/glion-institute-of-higher-education/

https://www.facebook.com/groups/719560054726153/


https://twitter.com/GlionNews

https://www.glion.edu/blog/


https://www.facebook.com/glionswitzerland/

https://www.youtube.com/user/Glioncast

https://www.facebook.com/groups/newGlionstudents/




https://www.linkedin.com/school/glion-institute-of-higher-education/





APPLYING FOR A SWISS VISA

APPLYING FOR A UK VISA

Who Needs to Apply for a Visa in Switzerland?EU/EFTA NationalsIf you hold a passport from a country in the European Union (EU) or from a European Free Trade Association (EFTA) member state, you do not need to apply for a study visa.

Non-EU/EFTA NationalsIf you do not hold a passport from one of these countries, you must apply for a study visa to enter Switzerland.

When Should I Apply?You should apply for your study visa as soon as you receive your acceptance package. It can take up to three months to obtain your visa, so please make an appointment with the Swiss Embassy or Consulate in your country of residence as soon as you receive your acceptance package.

Who Needs to Apply for a Visa in the UK? EU/EFTA or Swiss NationalsIf you are a national of an EU/EFTA country or Switzerland, you do not need a visa to study in the United Kingdom (UK).

Non-EU/EFTA Nationals – Short-Term Study Visa (STSV)If your course is six months or less, you may apply for a STSV to study in London.

Non-EU/EFTA Nationals – Tier 4 (General) Student VisaIf your course is longer than six months, you will receive a Confirmation of Acceptance of Studies (CAS) from Glion London and need to apply under the Points Based System for a Tier 4 (General) Student Visa.

When Should I Apply?You can apply online for a visa at a diplomatic post in your country of residence or nationality up to three months before the start of your course, once you have received the (CAS) from Glion London. You should get a decision on your visa within three weeks but please note that the timings can vary depending on diplomatic posts.

Check if you require a visa to study in Switzerland

Check if you require a visa to study in the UKor contact: [email protected]

Find more information about applying for a Swiss study visa here

Find more information about applying for a UK study visa here

http://www.gov.uk/check-uk-visa

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ARRIVING IN SWITZERLAND

Find Your Arrival DatesCheck the arrival dates and times for your campus and program in your Acceptance Letter. It is important that you respect the exact arrival dates so that you do not miss any important information delivered at the beginning of the semester or classes.

The closest airport to the Glion and Bulle campuses is Geneva Airport (GVA).

Send Us Your Arrival DetailsAt least three weeks prior to the start of your program, you must confirm your arrival details through our web form so that we know when you will arrive and if we need to meet you at the airport. Scan the QR code or visit www.glion.edu/new-students/ pre-arrival-switzerland

Arriving on official check-in datesIf you arrive at Geneva Airport during official check-in dates, we will assist with your transfer from the airport to Glion or Bulle campus by train or bus.

Flight arrival time at Geneva Airport must be between 07:00 - 17:00.

Arriving before official check-in dates or via another mode of transportIf you arrive before/after the official check-in times or dates, or via another form of transport, please refer to the ‘Pre-Arrival Information: Switzerland’ booklet for more information about getting to the campus.

Emergency telephonePlease call +41 79 916 15 70 if you encounter any difficulties on the way (this number is only active during official arrival days).

Confirm your arrival to Switzerland

What to expect when arriving in Switzerland

https://www.glion.edu/new-students/pre-arrival-switzerland/


ARRIVING IN LONDON

Find Your Arrival DatesCheck the arrival dates and times for your campus and program in your Acceptance Letter. It is important that you respect the exact arrival dates so that you do not miss any important information delivered at the beginning of the semester or classes.

The closest airport to the London campus is London Heathrow Airport (LHR).

Send Us Your Arrival DetailsAt least three weeks prior to the start of your program, you must confirm your arrival details through our web form so that we know when you will arrive and if we need to meet you at the airport. Scan the QR code or visit www.glion.edu/new-students/ pre-arrival-london

Arriving on official check-in datesIf you arrive at London Heathrow Airport during official check-in dates, we will assist with your transfer from the airport to the London campus by booking a taxi for you. No Glion transfer assistance is provided from any other London based airport.

Flight arrival time at London Heathrow Airport must be between 07:30 - 17:00.

Arriving before official check-in dates or via another mode of transportIf you arrive before/after the official check-in times or dates, or via another form of transport, please refer to the ‘Pre-Arrival Information: London’ booklet for more information about getting to the campus.

Emergency telephonePlease call +44 20 8392 8184 if you encounter any difficulties on the way (this number is only active during official arrival days).

Confirm your arrival to London

What to expect when arriving in London

https://www.glion.edu/new-students/pre-arrival-london/


RESIDENCE PERMITS

Residence Permit – Switzerland For new, transfer (direct entry) students & holders of expired Swiss residence permitsUpon arrival at Glion, the Glion Responsible will initiate your residence permit process with the local Swiss authorities. All students have a legal obligation to apply for a residence permit within 48 hours of arriving in Switzerland.

Residence Permit – UK In London, students who need to obtain a Tier 4 (General) Student Visa will be able to pick up their Biometric Residence Permit card when they arrive on campus. Please see all the details about this card here: www.gov.uk/biometric-residence-permits

Swiss NationalsSwiss Nationals only, please bring one of the following documents: ∙ A Certificate of Residence (attestation de domicile) which can

be obtained from the local authorities where you reside.

∙ If you live abroad, a Certificate of Origin (acte d’origine) which must be obtained from the authorities of your place of origin (lieu d’origine).

View details about the Biometric Residence Permit

http://www.gov.uk/biometric-residence-permits


HEALTH & ACCIDENTINSURANCE

Who Needs Health & Accident Insurance in Switzerland?Health and accident insurance is mandatory in Switzerland, thus students are required to take the health and accident insurance provided by the school which covers them when on campus and on internship.

However, if students have private valid insurance cover equivalent to the Swiss health insurance cover scheme, they must follow the procedure outlined to be exempted by the Swiss authorities.

Who Needs Health Insurance in the UK?While studying in the UK, all students, regardless of nationality, are entitled to accident and emergency care free of charge.

Some non-EU Tier 4 students, however, may need to pay an NHS surcharge when applying for their study visa. For all other health matters, eligibility rules apply.

Personal & Private InsurancePersonal and private insurance to cover issues such as damage or theft of personal property is strongly recommended. It is the responsibility of students to ensure they have sufficient personal insurance to cover any loss.

If you are living on campus, your possessions will be insured and the cost of this insurance will be included in the cost for your room. Please be aware, this insurance does not cover the loss or theft of items considered to be personal valuables. Full details on the extent of this insurance coverage are available, with the option to increase the level of coverage if you wish. Please speak with our International Enrollment Team for more information. Find out more about

exemptions and health insurance requirements

Find out more about health services in the UK

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WHAT TO PACK?

Business Attire ∙ 2-3 suits (blazers with

matching trousers/skirts), preferably dark colors

∙ 7-10 shirts or blouses

∙ Neck ties matching the suit (required for men)

∙ Thin sweaters or vests

∙ Dark color socks and skin or black color stockings

Practical Arts Attire ∙ Pair of black classical

leather shoes without ornaments (for the ladies, the shoes should have a heel that is 3 cm high and 3 cm wide).

∙ Pair of leather plain white trainers/sneakers (Stan Smith or similar). For men, the shoes should be with laces.

∙ 2-3 plain white T-shirts

∙ Hair donut for women (tip for chignon)

Sports & Outdoor AttireStorage is available for skis & snowboards ∙ Warm, waterproof jacket

is a must

∙ Non slip boots

∙ Scarves

∙ Gloves

∙ Umbrellas

∙ Indoor and outdoor sports wear

EssentialsTowels: ∙ Hand towel

∙ Floor towel

∙ Medium bath towel

Personal supplies: ∙ Toothbrush, toothpaste,

deodorant, shampoo, conditioner, hairbrush, gel, hairdryer, etc.

∙ Medication

∙ Nail clippers

Other: ∙ Iron

∙ International adapter

∙ Cash


WHAT DOCUMENTS TO BRING TO SWITZERLAND?

Documents to Send 15 Days Before Arrival Send to: [email protected]

∙ A passport picture

∙ Your signed letter of consent

For Residence Permit ApplicationTo apply for your Residence Permit...

∙ Four colored passport-quality photographs (biometric standard, size: 3.5 x 4.5 cm), with your family name and first name written on the back of each photograph

∙ Please bring additional passport size photos to use for your CV/Resume, internship placements, season passes, etc.

∙ A photocopy of your valid passport

Swiss Nationals OnlyMake sure you bring the following...

∙ Certificate of Residence from the local authorities where you reside (attestation de domicile)

∙ Certificate of Origin from the authorities of your place of origine (acte d’origine) – essential for all students who live abroad


PROFESSIONAL IMAGE

Students must dress and present themselves in a professional manner in accordance with Glion guidelines. Professional image should be respected on all Glion premises including main buildings and outdoor areas.

What Should I Wear? The Professional Image policy has the full guidelines, but here is a brief overview of what you should wear on campus:

Business professional ∙ Classic color suit with jacket and

full-length trousers / knee-length skirt (black, navy, brown, grey)

∙ Shirt with business tie (for men) or blouse (for women)

∙ Elegant single dark color shoes (black, navy, brown, grey)

∙ Dark color socks or skin/black color stockings

Professional uniformProfessional uniforms (for students on practical duty, kitchen, service, housekeeping, stewarding, etc. in semester 1 of the Bachelor’s program or Hospitality Immersion Program Master’s pre-session) are provided for you once you arrive on campus. You just need to bring a pair of black classical leather shoes and a pair of leather plain white trainers/sneakers.

CasualOutside of Business Professional hours, students are permitted to wear casual clothing - this must not be distracting or offensive to others.

There are three types of attire:

∙ Business Professional

∙ Professional Uniform

∙ Casual

View the professional image policy to see the rules and regulations

https://brandportal.sommet-education.com/readimage.aspx?pubid=9c8fe23d-c776-4559-99e3-92c93834365a


Get the Glion AppsGlion’s Official AppGlion’s official app is a great way to keep yourself informed and get all the latest campus news. Use the links below to download the app.

Glion Safe AppThe Glion Safe App provides alerts, contacts and procedures for medical and safety emergencies to help keep you safe on campus and on internship.

BOOK YOUR ACCOMMODATION

If you are starting your program in Switzerland, you will receive an email with a link and activation code which will enable you to log on to the accommodation reservation platform and select the room of your choice.The room type will be confirmed only upon receipt of the full due amount by the official payment deadline on a first-paid first-served basis.

If you are starting your program in London, you have already requested your accommodation during your application process. Once allocated, you will receive an invoice a month prior to your arrival and the room will be confirmed only upon receipt of the full due amount by the official payment deadline on a first-paid first-served basis.

View the accommodation facilities in Switzerland

View the accommodation facilities in London

Android users:Click the button or search ‘Glion’ on Google Play to download

Android users:Click the button or search ‘Glion Safe’ on Google Play to download

Apple users:Click the button or search ‘Glion’ in the App Store to download

Apple users:Click the button or search ‘Glion Safe’ in the App Store to download

https://brandportal.sommet-education.com/readimage.aspx?pubid=77009e95-bd7d-4b9b-81b7-2d149ae9b9bd

https://play.google.com/store/apps/details?id=edu.glion.glionmobileapp.android&hl=en_US

https://play.google.com/store/apps/details?id=com.cutcom.apparmor.glion

https://itunes.apple.com/gb/app/glion/id1338785009?mt=8

https://itunes.apple.com/gb/app/glion-safe/id1240393577?mt=8

Switzerland: Glion & Bulle Campuses

PRE-ARRIVAL INFORMATION

Get Ready for the Glion Experience

ALL YOU NEED TO KNOW ABOUT SWITZERLAND

Arrival & Check-in 34 >

Getting to Glion 35 >

Getting to Bulle 36 >

Induction Week 37 >

Student Life 45 >

Associations & Committees 46 >

Laptop Requirements 47 >

Your Program of Studies 50 >

Parents FAQ 51 >

33 | Pre-Arr ival Information: Switzer land | Gl ion Inst i tute of Higher Educat ion Pre-Arr ival Information: Switzer land | Gl ion Inst i tute of Higher Educat ion | 34

ARRIVAL & CHECK-IN

Check-in On CampusUpon arrival on campus you will be given various information and participate in several activites as part of the induction process.

What to expect upon arrival in Switzerland?


GETTING TO BULLE

Bulle Campus AddressGlion Institute of Higher EducationRue de l’Ondine 20 1630 - Bulle

By CarThe journey by car takes about 1 hour and 30 minutes from Geneva to Bulle (around 115 km).

By TrainCheck online or download the SBB app

Plan your journey with the latest timetables and live information on www.sbb.ch/en or download the ‘SBB Mobile’ app.

Glion Campus AddressGlion Institute of Higher EducationRoute de Glion 1111823 - Glion sur Montreux

GETTING TO GLION

By CarThe journey by car takes about 1 hour 10 minutes from Geneva to Glion (around 95 km).

∙ As you approach the campus, you will notice the white Glion Institute of Higher Education building on your left-hand side.

∙ Parking security will direct you to where you can park your car.

By TrainCheck online or download the SBB app

Plan your journey with the latest timetables and live information on www.sbb.ch/en or download the ‘SBB Mobile’ app.

View Directions from Geneva Airport to Glion Campus

View Directions from Geneva Airport to Bulle Campus

https://goo.gl/maps/2y7pLtodmEK2

https://goo.gl/maps/TBmZZVwvAwGXCTpN6


INDUCTION WEEK

Get Familiar With Student LifeWeek one of the semester is “induction week”. The schedule vaires by program and we prepare a lot of activities so that you can integrate smoothly into school life. The sessions will help you to understand your role as a student, your academic program, the activities on campus and what is available to you in terms of services: academic support, learning resources, career and internship, IT, health, etc. It is also an opportunity to discover the campus and meet faculty, fellow students and roommates.

Induction is mandatory and you will not be able to fully access our services if you do not attend. It is imperative that you arrive on the date indicated on your Acceptance Letter.

The induction week schedule varies by program, campus and semester. New Bachelor’s degree students typically follow a one-week program, whereas Master’s students will cover all of the sessions within a couple of days.

Here is an example of a program for new Bachelor’s degree students starting on the Glion campus. You will be given a confirmed timetable upon arrival.

Day 1

Check-in F&B Information Session

Day 3

Practical Arts Philosophy Student Affairs Induction

Practical Arts Presentation Team Building

Internship Presentation English Placement Test

Hygiene & Dress Code

Day 2

Uniform Fitting Academic Induction

Security Induction IT Induction

Campus Tour Library Visit

Ice Breaker Session Welcome Drink

Day 4

Insurance / B-Permit / SOS International

NECHE Accreditation Presentation

Referencing Workshop, Turnitin Internship Presentation

Glion Heritage Hospitality Services

Police Presentation Moodle

Day 5

Practical Arts Workshop Presentation

Awareness Booths

PowerPoint Workshop Wrap Up Session

Individual Picture Welcome Party

Day 6 City Tour of Montreux


Campus Residential LifeCampus residential life at Glion is an important element of your student experience.

Accommodation BasicsYour Glion accommodation will contain the following:

∙ Desk

∙ Wardrobe

∙ Selection of toiletries

∙ Bed linen

∙ Please note that towels are NOT provided

Other important things to remember are:

∙ Requests for room changes can be made during the first two weeks but the official move will take place after two weeks

∙ Rooms not available for parents or visitors

∙ Do not bring an excessive amount of clothes as there may not be enough space to store them

LIFE ON CAMPUS

Storage of Personal Belongings Storage rooms are at your disposal for your empty suitcases.

The school declines responsibility for loss or theft of valuables in student rooms, public areas or any unsecured storage area.

View the accommodation policy for rules & regulations

View the student code of conduct

View all Glion policies for your safety & security

https://gihe.app.box.com/v/policies




Cars & ParkingParkingBoth campuses have extremely limited parking spaces, and Glion strongly recommends that students do not bring their own cars.

∙ During check-in, students must register their car license plate number at Reception and will then receive a sticker to put on the car windshield at all times.

∙ Unregistered cars without a valid sticker will not be allowed on campus car parks or on school property. The school reserves the right to place a wheel clamp on cars that are not parked in their allocated location or are not registered.

Winter tiresBetween November and April, it is mandatory to drive with winter tires which are designed for driving on snow.

LockersLockers are available free of charge on campus and are recommended for daily use. Keys are available from the Students Accommodation Department and Reception in Glion, and at the Reception in Bulle.

Postal AddressAll luggage, private parcels and letters should be sent to the campus directly and not to the admissions address.

The addresses of the Swiss campuses are as follows:

Glion campus:YOUR NAME (nicknames should not be used)c/o Glion Institute of Higher EducationRoute de Glion 1111823 - Glion sur MontreuxSwitzerland

Bulle campus:YOUR NAME (nicknames should not be used)c/o Glion Institute of Higher EducationRue de l’Ondine 201630 - BulleSwitzerland

LaundryStudents are responsible for their own laundry using key-operated machines that are available in each residence.

Laundry key-cardsMagnetic key-cards can be purchased at the main Reception for CHF 30.- No deposit is required, but the key must be returned at the end of the semester otherwise a charge of CHF 50.- will be added to the student’s account.

IroningIroning boards are available for your personal use in each bedroom; however, students are requested to purchase their own iron.

Bed linen Bed linen is provided and laundered by the school; however, students must bring and launder their own towels.

Dry cleaningA dry cleaning service is provided by an outside company at the expense of the student. Dry cleaning machines are also available on campus and are operated using laundry key-cards.

Driving licenseIt is your responsibility to make sure you have a valid license to drive in Switzerland. Check here: www.ch.ch/en/driving-licence/

Driving on Swiss motorwaysIf you plan to drive in Switzerland and will use the motorway, even for short distances, you must buy a “Vignette Autoroutière” or motorway tax sticker. This costs CHF 40, is available at customs offices, post offices and gas stations and is valid for one year.

Damage to vehiclesThe school declines any responsibility for damage to vehicles, parking and speeding fines or the legal consequences of failing to pay your fines.

View Glion car policy & procedures



Transport Services: GlionGlion shuttle busThe school shuttle buses run from Glion campus to Montreux, with stops at La Residence and the Hotel des Alpes, on a regular basis, five days a week. Timetables are available at the Reception.

Public transportGlion campus has a unique location with its superb views of Lake Geneva and the Alps. A train brings students directly from Montreux to Glion every hour, while the funicular is also available from Territet/Montreux every 15 minutes.

TaxiStudents have access to a special rate with local taxis. Do not forget to ask the driver for the reduction when using this service.

Taxi Riviera 0800 837 837

Transport Services: BullePublic transportAll local transportation, such as trains and buses, are within walking distance of the campus. Bulle campus is close to the city center and a 35-minute drive from Montreux.

Bike rentalStudents can use the school bicycles available for rent at Reception.

TaxiStudents have access to a special rate with local taxis. Do not forget to ask the driver for the reduction when using this service.

Taxi Aba +41 26 912 27 24Taxi Etoile +41 26 912 21 21

Travelling in SwitzerlandShould you wish to explore Switzerland during your studies, It is easy to travel by public transport and it is recommended to buy the SBB (Swiss railways) half-fare rail card. This entitles you to half-price travel from the date of purchase on trains, buses, boats and mountain railways anywhere in Switzerland.

All tickets must be purchased directly at the train station or through the SBB website or app. For further information, please check the site: www.sbb.ch/en

BankingOpening a bank account with a regular bank or at a local post office, requires students to have their Swiss residence permit. There are several banks, ATMs and post offices in Montreux and Bulle.

Mobile PhoneStudents who wish to set up a Swiss mobile phone contract need a valid Swiss residence permit. It is usually possible to set up a ‘pay-as-you-go’ account without a Swiss residence permit by presenting an attestation from the school issued by Reception.


Student LifeAt Glion, you will be the driver of your own student experience and have the chance to try many new things. Every student is a part of our Student Government Association, where you can make your voice heard, organize committees and events and take part in the leadership of the school. Every semester, the campuses are buzzing with events and activities: talent shows, baking and cooking competitions, cultural fairs, sports competitions, theme nights, fundraisers and much more awaits you.

STUDENT LIFE

Student Government Association (SGA)Show your leadership skills in the elected student governing body, which includes President, Vice President, Treasurer, and the PR and Events teams.

Glion Ambassador ProgramThe Glion Ambassador Program is composed of student volunteers, divided into four specializations: campus life, marketing, welfare and internship. This program aims to improve the life on campus and offer more assistance to potential and existing students.

Eta Sigma DeltaDepending on your academic performance, you may be invited to join the Eta Sigma Delta International Hospitality Management Society (ESD), an international honors society for hospitality students.

ASSOCIATIONS & COMMITTEES

Student CommitteesUnder the umbrella of the SGA, you can join the Charity, Graduation, Networking, Entrepreneurship, Wine, Sport, Green or Arts committee to organize multiple on or off campus events.

Learn about the SGA

Watch the video about the role of Ambassadors

Learn about clubs & committees at Glion

Learn about student life at Glion

https://www.glion.edu/campuses/student-life/committees-clubs/

https://www.glion.edu/campuses/student-life/


Each Glion student should bring a personal laptop for use in class and to get access to learning resources.

Regarding the personal laptop, it must meet certain specifications.

IT ChecklistUse this checklist to make sure you have everything you need when you arrive on campus.

∙ Contact the manufacturer of your personal computer to request:

∙ the phone number and contact information to make a call from Switzerland in case you need any repairs and enquire about expected repair times.

∙ enquire if your warranty is valid in Switzerland.

∙ Bring a copy of the invoice for your computer that states the date of purchase and warranty conditions.

∙ Verify compliance with Glion’s IT policy; more specifically, the language and version of the operating system.

∙ Don’t forget the license key documents.

∙ Update the drivers of your wireless card.

∙ Check your computer for viruses.

∙ Install a professional anti-virus software.

∙ Make a back-up copy of all your personal files and documents.

∙ Remove any peer-to-peer sharing software from your computer as Glion’s network will not allow this type of traffic. The same rule applies for applications such as ‘Torrent’ downloaders (e.g. uTorrent, BitTorrent, or similar applications).

∙ If needed, purchase an ‘international travel plug adapter’ for your computer power cord.

LAPTOP REQUIREMENTS

Check the IT laptop requirements

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Counseling & Learning AssistanceYour Program Manager or Coordinator will meet with your designated class on the first day to welcome you to the school and will explain the expectations we will have for you as a student at Glion. The Program Manager or Coordinator will meet with the class regularly throughout the semester and they and the faculty member will be your first point of contact should you have any academic questions.

Faculty members maintain regular office hours and open-door policies. They are available to assist students with questions related to their core subjects. Students can also discuss academic matters with their Program Manager.

YOUR PROGRAM OF STUDIES

Use of E-PlatformsYou will be introduced to our blended learning approaches within the classroom and specifically to our e-platform (Moodle) where you will be able to download materials for your courses and be involved in live forum chats with your fellow students and teachers for online courses when applicable to your program of studies. This interactive platform allows you to engage with your studies whilst in and outside of the classroom.

View the academic rules & regulations

View the Academic Catalog

https://gihe.app.box.com/v/RulesandRegulations

https://www.glion.edu/about-us/academic-information/


What happens upon arrival on campus?Upon their arrival, students receive their accommodation keys when they are lodged on campus, receive their induction schedule and are taken through our check-in process.

What happens during the first week on campus?At the beginning of the semester, new students follow some activities and information sessions as part of their induction. During this time students are introduced to their program of studies, our learning tools and meet with their Personal and Academic tutors. It is also an opportunity to discover the campus and meet faculty, fellow students and roommates. Induction week is mandatory.

What are the academic requirements?Students must pass all their courses. Our grading scale is out of 100% with 50% being the passing grade for each course. You will be able to find all the details of the academic program, progression rules and academic requirements in our academic catalog and in our academic rules and regulations.

How do I know if my son/daughter has passed the semester?Students receive notifications to their Glion email address about their grades as well as the decision of the progression panel at the end of each semester. Students are responsible for informing their parents or sponsors in that regard.

Can we talk to you about my son’s/daughter’s academic progress and general situation without them being involved?Due to legal reasons and for students over 18 years old, the Institution is not allowed to share information about a student with third parties, including parents and sponsors, unless under exceptional circumstances and only with the student’s explicit permission and involvement. Students willing to share information with their parents or sponsors must sign a consent form every semester in that regard. We expect students to take responsibility for their own actions and therefore it is they who should contact the relevant person at Glion for help and advice. It is also the student’s responsibility to inform you of the outcome.

What do we do if we need the student to return home for family matters?Students are required to abide by the absence policy as outlined in the Academic rules and regulations. These regulations vary depending on the program of studies the student is enrolled in. Rescheduling missing assessments and exams due to absences is only possible under certain valid mitigating circumstances.

PARENTS FAQ

Academic Information for Parents/Sponsors The Academic Department is here to support your son/daughter in their studies. We encourage students to develop independence and maturity to become hospitality and service professionals of the future.

During the early semesters, we provide a rigorous and structured environment including monitoring absences and providing subject tutoring and support workshops. As students mature in the later years of their study, they develop their study skills and habits to fulfil the needs of their program. You can support them in developing these skills by discussing their academic progress directly with them.

View the academic rules & regulationsView details about

available health advice & counselling

View the Academic Catalog

https://gihe.app.box.com/v/RulesandRegulations

https://www.glion.edu/about-us/academic-information/


London Campus

PRE-ARRIVAL INFORMATION

Get Ready for the Glion Experience

ALL YOU NEED TO KNOW ABOUT LONDON

Arrival & Check-in 57 >

Getting to the Campus 58 >

Induction Days 59 >

Life on Campus 61 >

Student Life 65 >

Your Program of Studies 66 >

Laptop Requirements 67 >

57 | Pre-Arr ival Information: London | Gl ion Inst i tute of Higher Educat ion Pre-Arr ival Information: London | Gl ion Inst i tute of Higher Educat ion | 58

ARRIVAL & CHECK-IN

Check-in On CampusUpon arrival on campus you will be given various items of information while also participating in several activites as part of the check-in process.

GETTING TO THE CAMPUS

London Campus AddressGlion Institute of Higher Education Downshire House Roehampton Lane London SW15 4HT United Kingdom

By TaxiThe journey by car takes about 40-90 minutes from Heathrow Airport to London Campus depending on the traffic at the time of day (around 29km).

By Public TransportCheck online or download the Citymapper app

There are multiple ways to reach the campus by public transport including train, bus and underground. Plan your journey with the latest timetables and live information:

Citymapper: www.citymapper.com / download the app ‘Citymapper’

TfL: tfl.gov.uk / download the app ‘Tube Map - London Underground’

View Directions from Heathrow Airport to London Campus

What to expect upon arrival in London?

https://goo.gl/maps/qGesQpaowj7LRxr99


INDUCTION DAYS

Get Familiar With Student LifeThe first days of the semester are reserved for student inductions. During this time students take care of any accounting issues, missing documents, register for courses and receive their room keys. It is also an opportunity to discover the campus and meet faculty, fellow students and roommates.

Induction is mandatory and you will not be able to fully access our services if you do not attend. It is imperative that you arrive on the date indicated on your Acceptance Letter.

The program varies each semester, but here is an example:

Day 1

Welcome coffee Security induction

Student affairs induction Campus tour

Afternoon activity with tutor

Day 2

Welcome coffee Moodle induction

Library tour Academic induction

IT induction Book collections

Q&A Welcome drink


LIFE ON CAMPUS

Accommodation BasicsOn campus: Chadwick accommodation buildingLiving on campus is a social experience - you will have the opportunity to meet and mix with students from all over the world.

The rooms in Chadwick North are organized as a house; all rooms are on the upper floors with three to four rooms per floor, while the kitchen and common areas are situated on the ground floor.

The bedrooms are all single and all bedrooms have their own en suite bathroom fitted with a shower. There is storage space (shelving, a cupboard, and a desk with drawers) in each room.

Off campus: Spring Mews, VauxhallSituated near Vauxhall and around 25 minutes by public transport from Glion London, Spring Mews offers stylish, centrally-located student accommodation. Students live in a single bedroom apartment, with a dedicated desk area, spacious storage, and an en-suite shower room.

Students share a living area and kitchen with international students from other London-based universities. A quiet study room is available 24/7 and there is an on-site swimming pool, gym and laundry facility at additional cost.

BedroomsAll rooms on campus are single with an en-suite bathroom and the average room size is 10-12 square meters.

Your room will include the following facilities:

∙ A single bed

∙ Wardrobe

∙ Desk

∙ Chair

∙ Shelving

∙ Internet access

∙ En-suite bathroom

Kitchen AreaAll student accommodation at Glion London is self-catered. A kitchen will be available for you to use in your accommodation. Your kitchen area is shared and the equipment includes the following:

∙ Cooker (oven, hob and grill)

∙ Microwave

∙ Fridge

∙ Freezer

Your Postal AddressIf you live on campus, this is your address:

Your Name /ChpsUniversity of RoehamptonRoom & BlockStuart LodgeRoehampton LaneLondonSW15 5PUUnited Kingdom

BankThere are many banks and building societies that try to attract student clients. Take the time to visit a few (many students find that the banks in the Putney area are the most convenient) or check various bank websites on opening a basic student account before deciding which one is best for you. Well-known banks that have branches within the local area include: Barclays, Lloyds, HSBC, Nationwide and Halifax.

Santander Bank has a branch conveniently located on the campus.

Unitemps: Temporary or Part-Time Work on CampusThe Unitemps office based on campus is the University of Roehampton’s own employment consultancy, offering part-time or temporary work* on campus and in the local area.

*Glion London’s TIER 4 visa holders are generally not allowed to work except during internships. For more information, please check with the admissions team for your visa conditions.


Local Travel ServicesTransportation on campusPlease note: there is extremely limited parking on campus and in nearby streets. The university is easily accessible by public transport.

Shuttle serviceThere is a free Glion shuttle available on weekday evenings that takes students to selected locations including Barnes train station, the main university campus and the supermarket. You can book the shuttle bus at Reception.

Student Discounts in the United KingdomThe National Union of Students (NUS) is a voluntary membership organization which makes a real difference to the lives of students and its member Students’ Unions.

In the UK, students will have the opportunity to take advantage of student discounts offered all over London and the UK.

For further information regarding NUS and possible discounts, please visit: www.nus.org.uk

View the campus safety & security information

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YOUR PROGRAM OF STUDIES

Counseling & Learning AssistanceCounseling services and learning difficulty assistance can also be provided by the University of Roehampton as required. If students think they might benefit from counseling, they can request a form from Student Affairs, or refer themselves via a form available in the Student Affairs section on Moodle. For learning difficulties, assistance can also be requested from Roehampton by contacting the Disability Services department.

Use of E-PlatformsYou will be introduced to our blended learning approach both within and outside the classroom; and specifically to our e-platform (Moodle) where you will be able to download materials for your courses and be involved in live forum chats with your fellow students and teachers. This interactive platform allows you to engage with your studies whilst in and out of the classroom.

Welcome Intranet & Login InformationMake a note of your student ID and login detailsA few weeks prior to the start of your studies you will receive an email with your Glion student ID and login details to access your new account. Please keep a copy of this email with you so we can help you set up your access when you arrive on campus.

Complete your online registrationPlease make sure you complete your online registration prior to your arrival on campus so that we can make sure everything is working before you arrive and are able to print your student card (which is also the key to access the building and your accommodation if you live on campus).

Glion London Student PortalYou will be introduced to the Glion London Student Portal, which gives you access to the library portal, internship services, printing services and your Glion London email account. You will also have up-to-date access to your grades and absences information. We encourage our students to pass the access details to a parent or guardian who can have up-to-date information on the student’s performance in order to support and encourage the student over the course of the semester.

Student LifeAt Glion, you will be the driver of your own student experience and have the chance to try many new things. Every student is a part of our Student Government Association, where you can make your voice heard, organize committees and events and take part in the leadership of the school.

Every semester, the campuses are buzzing with events and activities: talent shows, baking and cooking competitions, cultural fairs, sports competitions, theme nights, fundraisers and much more awaits you.

STUDENT LIFE

Learn about student life at Glion

https://www.glion.edu/campuses/student-life/


Laptop RequirementsEach Glion student should bring a personal laptop for use in class and to get access to learning resources.

Regarding the personal laptop, it must meet certain specifications.

IT ChecklistUse this checklist to make sure you have everything you need when you arrive on campus.

∙ Contact the manufacturer of your personal computer to request:

∙ the phone number and contact information to make a call from the United Kingdom in case you need any repairs and enquire about expected repair times.

∙ enquire if your warranty is valid in the United Kingdom.

∙ Bring a copy of the invoice for your computer that states the date of purchase and warranty conditions.

∙ Verify compliance with Glion London’s IT policy; more specifically, the language and version of the operating system.

∙ Don’t forget the license key documents.

∙ Update the drivers of your wireless card.

∙ Check your computer for viruses.

∙ On arrival to the school, IT will replace your anti-virus software with the school’s anti-virus software.

∙ Make a back-up copy of all your personal files and documents.

∙ Remove any peer-to-peer sharing software from your computer as Glion’s network will not allow this type of traffic. The same rule applies for applications such as ‘Torrent’ downloaders (e.g. uTorrent, BitTorrent, or similar applications).

∙ If needed, purchase an ‘international travel plug adapter’ for your computer power cord.

LAPTOP REQUIREMENTS

Check the IT laptop requirements

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Switzerland: Glion & Bulle Campuses

CAMPUS DIRECTORY

Facilities, Services & Activities on Glion & Bulle Campuses

YOUR CAMPUS DIRECTORY

Restaurants 73 >

Sports Activities 77 >

Services & Support 79 >

73 | Campus Directory: Switzer land | Gl ion Inst i tute of Higher Educat ion Campus Directory: Switzer land | Gl ion Inst i tute of Higher Educat ion | 74

Le Bellevue Le Bellevue is situated above Montreux with a panoramic view of Lake Geneva. This practical arts restaurant continues Glion Institute of Higher Education’s legacy of luxury hotel management. Students from all over the world are supervised by award-winning experts.

Skyline Skyline is located above Montreux with a breathtaing view of Lake Geneva. This restaurant serves a large variety of appetizers, salads, meals, and desserts.

Fresh Fresh offers gourmet cuisine that helps you stay fit, healthy and feeling good. The restaurant menu includes dishes not only selected for their taste, but also for both their nutritional value and benefits they will bring to you.

The Club The Club is the restaurant where students can come to relax and enjoy the spectacular panoramic view of Lake Geneva from the terrace.

RESTAURANTSGlion Campus

RESTAURANTSGlion Campus


RESTAURANTSBulle Campus

RESTAURANTSBulle Campus

Academic Center Academic Center is Bulle’s largest restaurant where students and staff members can enjoy lunches featuring a large selection of international food choices. During the spring and summer months, students can enjoy their lunch in the sunshine on the terrace.

The Hub The Hub is located on the main campus, close to classrooms and accommodation, where students can take their breakfast, lunch, and dinner. The concept of The Hub is ‘Grab and Go’. There is also the Premium Lounge bistronomy for lunch.

ACbar ACbar is located in the Academic Center building, serving sushi, snacks and drinks. This is a popular meeting point for students after class.

The Boutique The Boutique sells snacks and a selection of premium drinks.


Fitness Center: Stay Fit & Active An onsite fitness center and gymnasium are available.

Many sport activities like swimming, tennis, hiking, badminton, ping pong, yoga, and many more are also available.

Students additionally have free access to an Olympic-sized swimming pool and tennis courts.

Fitness Center: Stay Fit and Active Bulle campus offers students free membership to two fitness centers and a racquet club offering tennis, badminton and squash.

Activities Running club, indoor climbing club, hiking, cycling (rentals on-site), kayaking, group classes (spinning, zumba, body balance) and more.

Team Sports Team sports are part of the Glion Spirit. Football, rugby, volleyball, basketball and more are offered.

Bulle Campus

SPORTS ACTIVITIESGlion Campus

SPORTS ACTIVITIES


HousekeepingGlion: [email protected]

Bulle: [email protected]

IT Service [email protected]

Library Glion: [email protected]


Main ReceptionGlion: [email protected] +41 21 966 35 35

Bulle: [email protected] +41 26 919 78 78

MaintenanceGlion: [email protected]


Student [email protected]

Please note: Your personal account can be checked on www.myglion.com under ‘statement of account’. Payments can be made at the reception in Swiss Francs or by credit card.

[email protected]

Practical [email protected]

Students [email protected]

Student AffairsGlion: [email protected]


Sports & EntertainmentGlion: [email protected]


24h SecurityGlion: [email protected] +41 21 966 35 60 (Tel) +41 79 211 14 00 (WhatsApp)

Bulle: [email protected] +41 79 773 90 28 (Tel & WhatsApp)

Health & Welfare AdvisorGlion: [email protected]


Academic OfficeGlion: [email protected]


Admissions [email protected]+41 26 919 78 78

Health Insurance & Student Residence PermitGlion: [email protected]

Bulle: Health Insurance: [email protected]

Student Permit: [email protected]

Career & InternshipInternships: [email protected]

Careers: [email protected]

Prepaid Food & Beverage (F&B) AccountAt the beginning of each semester, the F&B prepaid card is charged with the amount specified in the fees. This card can be used in the various outlets on campus. The prepaid amount must be used before the end of the semester and is not refundable. Students can top-up their card at any time.

Download the Glion App to see further services & support information

SERVICES & SUPPORTGlion & Bulle Campus

SERVICES & SUPPORTGlion & Bulle Campus


Apple users:Click the button or search ‘Glion’ in the App Store to download

Android users:Click the button or search ‘Glion’ on Google Play to download



https://play.google.com/store/apps/details?id=edu.glion.glionmobileapp.android&hl=en_US

https://itunes.apple.com/gb/app/glion/id1338785009?mt=8



London Campus

CAMPUS DIRECTORY

Facilities & Services on Glion London & the University of Roehampton Campuses

YOUR CAMPUS DIRECTORY

Restaurants 86 >

Sports Activities 87 >

Services & Support 88 >

85 | Campus Directory: London | Gl ion Inst i tute of Higher Educat ion Campus Directory: London | Gl ion Inst i tute of Higher Educat ion | 86

The Union Bar The Union Bar is the main social hub with fully stocked bar & regular events.

Froebel Diner Serving hot food, snacks, salads, and much more, Froebel Diner is a nice place to grab a bite to eat.

Digby Den The Digby Den is a social outlet that sells some food to cook, sandwiches & hot snacks, as well as essentials.

Hive Café The Hive Café serves fresh produce grown on campus, has outdoor seating & hosts regular events.

RESTAURANTSLondon Campus

87 | Campus Directory: London | Gl ion Inst i tute of Higher Educat ion Campus Directory: London | Gl ion Inst i tute of Higher Educat ion | 88

Sports, Clubs and Fitness Center On campus, there are many activities available for Glion students like badminton, yoga, athletics, cheerleading, martial arts and netball. Glion students are able to join the University of Roehampton training sessions, but are not able to compete in official games.

A fitness center is also available for £25/month.

SPORTS ACTIVITIESLondon Campus

SERVICES & SUPPORTLondon Campus

Academic [email protected]+44 20 8392 8173

Career & [email protected]

IT Service DeskGlion: [email protected] +44 20 8392 4474

UoR: [email protected]

Main [email protected]+44 20 8392 8178

[email protected]

After hours, call Security for urgent maintenance issues.

LibraryUoR: [email protected]

www.roehampton.ac.uk/student-support/library

[email protected]

Non emergency (i.e. lost key cards) +44 20 8392 3140

Emergency +44 20 8392 3333






BLOGFACEBOOK.COM/GLIONSWITZERLAND

TWITTER.COM/GLIONNEWS

YOUTUBE.COM/GLIONCAST

FLICKR.COM/GLION

BLOG.GLION.EDU

INSTAGRAM.COM/GLIONHOSPITALITYSCHOOL

12.2019

London Campus

Glion Institute of Higher EducationDownshire HouseRo ehampton Lane

London, SW15 4HTUnited Kingdom

Bulle Campus

Glion Institute of Higher EducationRue de l’Ondine 20

1630 BulleSwitzerland

Glion Campus

Glion Institute of Higher EducationRoute de Glion 111

1823 Glion sur MontreuxSwitzerland

International Enrollment Team

T. +41 21 989 26 77 E. [email protected]

W. glion.edu




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