8/9/2019 Practices and Concepts of HR
1/23
]zgdxcd`t gkh Dlkd`}xt la BZ 7
Zpkkcki b`gh5 ]ZGDXCD@T GKH DLKD@]XT LA BZ
Ygfx`z G+ Qgk Txlk`
Ghhz`tt5 81=9 T}zcki Dz``oGzfckixlk& XR 91=79
]blk`5@ngcf5 qgktxlk`yMk`xtdg}`+k`x
8/9/2019 Practices and Concepts of HR
2/23
]zgdxcd`t gkh Dlkd`}xt la BZ :
Gjtxzgdx
Xlhgs& lzigkcugxclkt gz` ckdz`gtcki xb`cz dln}`xcxcq` ghqgkxgi` js j`dlncki gk ckx`zkgxclkgf
aczn? xbzlpib n`zi`zt gkh gdwpctcxclkt gdxcqcxs+ Klx gff lzigkcugxclkt bgq` xb` tgn` lje`dxcq`t ck
gdwpczcki g aczn? dltx z`hpdxclk& z`x`kxclk& lz o`s gdwpctcxclk la o`s xgf`kx+ Xbpt acznt xbgx bgq`
hcaa`z`kx lje`dxcq`t z`wpcz` xb` pt` la hcaa`z`kx BZ }zgdxcd`t+ Nlz`lq`z& gdwpczcki gk
ckx`zkgxclkgf aczn ycxb lje`dxcq`t la cn}zlqcki jlxb qgfp` gkh `aacdc`kds ck xb` ifljgf
ngzo`x}fgd` ycff z`wpcz` g aldpt lk xb` h`q`fl}n`kxgf }zgdxcd`t la BZ `r`dpxcq`t& tpdb gt
n`kxlzcki& xzgckcki& dln}`ktgxclk& gkh dpfxpzgf hcaa`z`kd`t+ Xbct }g}`z ycff gxx`n}x xl z`t`gzdb
xb` j`tx BZ }zgdxcd`t xl h`gf ycxb bpngk j`bgqclz dbgff`ki`t? tpdb gt txz`tt& k`igxcq` gxxcxph`t&
z`hpd`h dll}`zgxclk gkh flsgfxs gt y`ff gt gkh xpzklq`z+
Ckxzlhpdxclk
Bpngk z`tlpzd` ngkgi`n`kx ct jgt`h lk npfxc}f` BZ }zgdxcd`t& klx t`}gzgx` }zgdxcd`t
yb`k ckq`txcigxcki xb` `aa`dx la BZ n`xblht lk ckhcqchpgf gkh lzigkcugxclkgf }`zalzngkd`+ Ck
xb`lzs BZ }zgdxcd`t ck gk lzigkcugxclkgf tstx`n dgk j` agqlzgjf` lz pkagqlzgjf` }zgdxcd`t+
Pkh`ztxgkhcki xb` z`fgxclktbc} la }zgdxcd`t gkh dlkd`}xt la BZ tstx`nt b`f}t xb` BZ apkdxclk
ycxb cxt txzgx`icd bpngk z`tlpzd` ngkgi`n`kx+ Nlz`lq`z& z`t`gzdb ck txzgx`icd bpngk z`tlpzd`
ngkgi`n`kx "TBZN# bgt pkdlq`z`h xb` z`fgxclktbc} j`xy``k BZ }zgdxcd`t gkh lzigkcugxclkgf
}`zalzngkd`+ Xb`z`alz` BZ nptx `txgjfctb qgfpgjf` bpngk dg}cxgf n`gtpz`n`kxt xl lpxdln`t.
fckocki BZ }zgdxcd`t xl jptck`tt }`zalzngkd`+ N`gtpz`n`kxt ck nltx BZ apkdxclkt bgq` j``k ck
}zld`tt`t& gkh dltx zgxb`z xbgk h`fcq`zcki qgfp`.ghh`h lpxdln`t+ Ck xlhgst dln}`xcxcq` jptck`tt
`kqczlkn`kx bpngk z`tlpzd` ngkgi`n`kx nptx zch cxt`fa la xb` lfh dptxlngzs BZ }zgdxcd`t gkh
z`ckq`kx cxt`fa js h`q`fl}cki gkh gdoklyf`hicki k`y gkh ckklqgxcq` BZ }zgdxcd`t+ Nltx
lzigkcugxclkt gkh xb`cz `n}fls``t nckh.t`x la ckklqgxcq` BZ }zgdxcd`t tx`n azln xb` gnlpkx la
8/9/2019 Practices and Concepts of HR
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]zgdxcd`t gkh Dlkd`}xt la BZ 4
ckklqgx`h dbgki`t xbgx lddpzz`h zgxb`z xbgk xb` ghh`h qgfp` la xb` ckklqgxclk+ Acznt ycxb
tsk`zi`xcd bcib }`zalzngkd` ylzo tstx`nt& j`k`acx xbzlpib ckklqgxcq` ylzo }zgdxcd`t+ Xl
}zlnlx` ylzo}fgd` ckklqgxclk gkh }`zalzngkd` acznt nptx `kbgkd` ylzo}fgd` dlnncxn`kx js
}pxxcki }`l}f` acztx "Nd@fzls& :==7& }+4:9#+ Xl hl tl& `n}fls`zt nptx `gzk xb`cz `n}fls``t
xzptx+ @n}fls`` xzptx dgk }fgs gk cn}lzxgkx }gzx ck xb` tpdd`tt lz agcfpz` la BZ }zgdxcd`t+ BZ
}zgdxcd`t nptx dz`gx` xzptx? xzptx ck ngkgi`n`kx& `n}flsn`kx& dln}`ktgxclk& ckhcqchpgft& izlp}t
gkh lzigkcugxclkgffs+
Bpngk Z`tlpzd` Tstx`n Dlkd`}xpgfcugxclk
Ecgki& `x gf+ ":==3# txgx`t xb` z`gdb la bpngk z`tlpzd` ngkgi`n`kx ygt jgt`h lk
npfxc}f` BZ }zgdxcd`t& klx t`}gzgx` }zgdxcd`t yb`k ckq`txcigxcki xb` `aa`dx la BZ n`xblht lk
ckhcqchpgf gkh lzigkcugxclkgf }`zalzngkd`+ Xb` gpxblzt gzip` xbgx t`}gzgx` BZ }zgdxcd`t gz` klx
ctlfgx`h }zgdxcd`t gkh xb` `n}fls``t gz` gaa`dx`h js npfxc}f` }zgdxcd`t dlkdpzz`kxfs+ Xb`z`alz`
xb`z` ct g k``h xl aldpt lk g bpngk z`tlpzd` tstx`n dlkd`}xpgfcugxclk+
Ck xb`lzs BZ }zgdxcd`t ck gk lzigkcugxclkgf tstx`n dgk j` agqlzgjf` lz pkagqlzgjf`
}zgdxcd`t+ Xb` gpxblzt gzip` xbgx xb`z` ct g k``h xl pkh`ztxgkh xb` BZ tstx`n? n`dbgkctnt
xbzlpib ybcdb BZ tstx`nt cn}gdx `n}fls`` gkh lzigkcugxclkgf }`zalzngkd`+"}+7#+ Xbpt g k``h
xl `rgnck` gk ch`kxcas dln}lk`kxt la gk BZ tstx`n+
Ycxbck g BZ tstx`n xb`z` gz` xyl f`q`ft? }zgdxcd` f`q`f "bcib`z# gkh xb` }lfcdc`t f`q`f
"fly`z#+ Gx xb` bcib`tx f`q`f BZ }zgdxcd`t gz` cn}f`n`kx`h ck lzigkcugxclkt tl xbgx xb`s ngs
gddln}fctb xb`cz lje`dxcq`t gkh ilgft+ Alz `rgn}f` g }zgdxcd` ck gk BZ tstx`n ncibx ckdfph`
}`zalzngkd`& ckklqgxcq` gkh lzigkcugxclkgf dlkxzcjpxclk ylzo }zgdxcd`t+ Ck xb` fly`z f`q`f BZ
}lfcdc`t gz` }zlizgnt& }zld`tt& gkh x`dbkcwp`t pt`h xl gddln}fctb ylzo }zgdxcd`t+ Alz `rgn}f`
}`zalzngkd` z`ygzht& lz }gs.alz.}`zalzngkd` dln}`ktgxclk+ Gt g z`tpfx gk BZ tstx`n
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]zgdxcd`t gkh Dlkd`}xt la BZ 8
`txgjfctb`t `n}fls`` j`bgqclzt xbgx `kbgkd` gk lzigkcugxclkt `aa`dxcq`k`tt xl z`gfcu` cxt ilgft
"}zgdxcd`t# gkh `n}fls`` j`bgqclzt ckafp`kd` dblcd`t gjlpx BZ }zgdxcd`t "}lfcdc`t#+ Xb`z`alz`
BZ nptx pkh`ztxgkh xb` z`fgxclktbc}t la }zgdxcd`t gkh dlkd`}xt la xb` BZ tstx`n+ "Ecgki `x gf+&
:==3#
Pkh`ztxgkhcki xb` z`fgxclktbc} la }zgdxcd`t gkh dlkd`}xt la xb` BZ tstx`n b`f}t xb` BZ
apkdxclk ycxb cxt txzgx`icd bpngk z`tlpzd` ngkgi`n`kx+ Gddlzhcki xl Ecgki `x gf+ ":==3# tln`
BZ tstx`n }zgdxcd`t bgq` gk ghhcxcq`& tpjtxcxpxcq` lz tsk`zis lpxdln`+ Lk xb` lxb`z bgkh tln`
}zgdxcd`t gz` z`hpkhgkx+ Xb` ghhcxcq` z`fgxclktbc} ct g }zgdxcd` xbgx bgt klk.lq`zfg}}cki `aa`dxt
lk `n}fls`` lpxdln`txyl ncibx i`k`zgx` iz`gx`z `aa`dx lk xb` lpxdln` xbgk `cxb`z lk` pt`h
gflk` "}+:#+ Ck xb` tpjtxcxpxcq` }zgdxcd` lk` }zgdxcd` ct z`}fgd`h ycxb gklxb`z }zgdxcd`& gkh ck g
tsk`zi`xcd }zgdxcd` lk` }zgdxcd` dgk jpcfh.ckx`zgdx lk gklxb`z }zgdxcd`+
Cn}fcdcx Bpngk Z`tlpzd` Ngkgi`n`kx Xb`lzs
Z`t`gzdb ck Txzgx`icd Bpngk Z`tlpzd` Ngkgi`n`kx "TBZN# bgt pkdlq`z`h xb`
z`fgxclktbc} j`xy``k BZ }zgdxcd`t gkh lzigkcugxclkgf }`zalzngkd`+ Gddlzhcki xl Igzhk`z gkh
Yzcibx ":==3# n`gtpzcki bpngk z`tlpzd` lpxdln`t lk jptck`tt }`zalzngkd` ct q`zs cn}lzxgkx+
BZ nptx pkh`ztxgkh gkh pt` n`gtpz`n`kx tstx`nt xbgx tbly xb` qgfp` la bpngk z`tlpzd`t+
Xb`z`alz` BZ nptx j`dln` gk ckdln` dz`gxlz gkh g dltx h`nlfctb`z+ Xl hl tl xb`s nptx
`txgjfctb qgfpgjf` bpngk dg}cxgf n`gtpz`n`kxt xl lpxdln`t.fckocki BZ }zgdxcd`t xl jptck`tt
}`zalzngkd`+ " Zgnfgff& :==4? Yzcibx `x gf+& :==7#+
N`gtpz`n`kx ck nltx BZ apkdxclkt bgq` j``k ck }zld`tt`t& gkh dltx zgxb`z xbgk
h`fcq`zcki qgfp`.ghh`h lpxdln`t+ Gddlzhcki xl Zgnfgff ":==4# xb` k`y BZ ct g xzgktalzn`h
zlf` dln}gzcki cxt`fa xl gks lxb`z apkdxclk& klx lkfs xbzlpib `t}lpt`h qgfp` dz`gxclk txzgx`ic`t&
jpx gftl xbzlpib lpxdln`t& wpgfcxgxcq` gkh wpgkxcxgxcq` n`gtpz`n`kxt gkh hcz`dx z`fgxclktbc}t xl
8/9/2019 Practices and Concepts of HR
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]zgdxcd`t gkh Dlkd`}xt la BZ 0
}zlacxgjcfcxs+ "}+04#+ Bly`q`z& Yzcibx `x gf+ ":==7# tpii`tx xbgx n`gtpz`n`kx `zzlz ncibx `rctx
ck xb` n`gtpz`t la BZ }zgdxcd`t xbgx bgq` j``k pt`h ck }gtx z`t`gzdb? tpii`txcki xb` k``h xl
`r`zdct` dgpxclk ck ckx`z}z`xckiz`fgxclktbc} j`xy``k BZ gkh aczn }`zalzngkd` "231#? tpdb gt
tgn}f` tcu`& tckif`.z`t}lkh`kx "zgx`zt#& gkh tstx`ngxcd `zzlzt+ Xb` gpxblzt z`dlnn`kh xbgx
n`gtpz`t nptx j` xgo`k xl f`tt`k xb` n`gtpz`n`kx `zzlzt+ Yzcibx `x gf+ ":==4# txgx`t& ck lzh`z alz
n`gtpz`n`kx xl j` xzptxylzxbs z`fcgjf` gkh qgfch gxx`kxclk tblpfh aldpt lk `ktpzcki xbgx xb`
nltx oklyf`hi`gjf` zgx`z"t# gz` pt`h "}+239#& gkh xbgx cktxzpdxclkt gz` df`gz gt xl ybln tblpfh
dln}f`x` xb` tpzq`s+ Ck ghhcxclk cx tblpfh gftl j` kgzzlyfs aldpt`h+ Alz `rgn}f` g t}`dcacd elj&
jptck`tt& gkh fldgxclk+
Gddlzhcki xl Igzhk`z gkh Yzcibx ":==3# z`fscki lk eptx lk` ckalzngkx ngo`t xb`
n`gtpz`n`kx la xb` bpngk z`tlpzd` ngkgi`n`kx dlktxzpdx tptd`}xcjf` xl `rd`ttcq` zgkhln "c+`+&
pkz`fcgjcfcxs# gkh tstx`ngxcd "c+`+& jcgt n`gtpz`n`kx `zzlz# n`gtpz`n`kx `zzlz "}+09#+ Lk` tpdb
tstx`ngxcd jcgt n`gtpz`n`kx `zzlz ct cn}fcdcx xb`lzs la ckalzngkxt+ Ckalzngkxt? tpdb gt
z`t`gzdb`zt& bgq` cn}fcdcx xb`lzc`t la bpngk z`tlpzd` ngkgi`n`kx "}+02#+ Xb` gpxblzt tpii`tx
xbgx ck g fgzi` lzigkcugxclk xb` dln}f`rcxc`t la g flki tpzq`s gdzltt kpn`zlpt apkdxclkt&
}ltcxclkt& `n}fls``t& hcqctclkt& fldgxclkt& gkh elj izlp}t xbgx cn}fcdcx xb`lzs ncibx cn}gdx
z`t}lkh`kxt z`}lzxt la BZ }zgdxcd`t "}+03#+ Xbpt cn}fcdcx xb`lzs ncibx ckafp`kd` xb` qgfchcxs la
bpngk z`tlpzd` }zgdxcd` n`gtpz`t+
Ck ghhcxclk xl cn}fcdcx xb`lzs Igzhk`z gkh Yzcibx ":==3# gftl ch`kxcas gxxzcjpxclk xb`lzs
bgt g }lttcjcfcxs xl ckafp`kd` xb` tlpkhk`tt la bpngk z`tlpzd` }zgdxcd` n`gtpz`t+ Gxxzcjpxclk
xb`lzs gttpn`t xbgx gff ckhcqchpgft j`bgq` gt kgq` tdc`kxctxt t``ocki xl pkh`ztxgkh xb` dgpt`t
la tgfc`kx lpxdln`tjgt`h lk xb` tpje`dxt `r}`zc`kd` ck ljt`zqcki dgpt`.gkh.`aa`dx
z`fgxclktbc}tngkc}pfgx` }lttcjf` dgptgf agdxlztcn}fcdcx gkh `r}fcdcx x`gdbckit "}+02.03#+
8/9/2019 Practices and Concepts of HR
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]zgdxcd`t gkh Dlkd`}xt la BZ 1
BZ ]zgdxcd`t gkh Lzigkcugxclkgf Dlnncxn`kx
Ck xlhgst dln}`xcxcq` jptck`tt `kqczlkn`kx bpngk z`tlpzd` ngkgi`n`kx nptx zch cxt`fa
la xb` lfh dptxlngzs BZ }zgdxcd`t gkh z`ckq`kx cxt`fa js h`q`fl}cki gkh gdoklyf`hicki k`y gkh
ckklqgxcq` BZ }zgdxcd`t+ Gddlzhcki xl Gigzygfg ":==4# ck xb` }gtx& z`t`gzdb ck ckklqgxcq` BZ
}zgdxcd` tx`nn`h azln xyl xb`lz`xcdgf dlkd`}xt+ Ck xb`t` txphc`t xb` jgtct la xb` dlkd`}xt y`z`
jpcfx lk x`znt tpdb gt& }zld`tt "Hgngk}lpz& 7337# la? k`y }zlhpdx& `wpc}n`kx& }zlizgnt& gkh
tstx`nt gkh xb` lje`dx "Zli`zt& 7324#? tpdb gt }zlhpdx& `wpc}n`kx& }zlizgnt gkh tstx`nt+ Fgx`z
ckklqgx`h BZ }zgdxcd`t y`z` h`ack`h js Ylfa "7330# gt ch`gt& }zlizgnt& }zgdxcd`t lz tstx`nt
z`fgx`h xl xb` BZ apkdxclk gkh k`y xl xb` ghl}xcki lzigkcugxclk "}+791#+ Nlz`lq`z& ckklqgxcq`
BZ }zgdxcd`t nptx j` qc`y`h gt h`q`fl}n`kxt ck gk lzigkcugxclkt tldcgf tstx`n xbgx ghqgkd`t gk
lzigkcugxclkt `aacdc`kds xbzlpib dbgkicki `n}fls`` nckh.t`xt gkh }`zalzngkd`+
Nltx lzigkcugxclkt gkh xb`cz `n}fls``t nckh.t`xt la ckklqgxcq` BZ }zgdxcd`t tx`n azln
xb` gnlpkx la ckklqgx`h dbgki`t xbgx lddpzz`h zgxb`z xbgk xb` ghh`h qgfp` la xb` ckklqgxclk+
Nlz`lq`z& lzigkcugxclkt nptx aldpt lk xb` `aa`dxcq`k`tt la xb` ckklqgxclk gkh xb` z`tpfxgkx
}`zalzngkd` lpxdln`t klx xb` wpcdo acr xl gk `kqczlkn`kxgf alzd` xbgx ckcxcgx`h xb` ckklqgxclk+
Bly`q`z& xb` z`fgxclktbc} la ckklqgxcq` bpngk z`tlpzd` }zgdxcd`t gkh lzigkcugxclkgf
}`zalzngkd` txcff z`ngckt t}gz`+ Icq`k xb` cn}lzxgkd` la xb` BZN apkdxclk xl lzigkcugxclkgf
dln}`xcxcq`k`tt& tpdd`ttapf BZN ckklqgxclkt dgk j` cn}lzxgkx h`x`znckgkxt la lzigkcugxclkgf
tpdd`tt "Gigzygfg& :==4& }+799#+ Lk xb` lxb`z bgkh& Gigzygfg ":==4# ybl dcx`t Bpt`fcht
"7338# qc`y lk BZ }zgdxcd`t gkh aczn }`zalzngkd` xbgx xb` z`fgxclktbc} j`xy``k BZ }zgdxcd`t
gkh aczn }`zalzngkd` hl`t klx ngo` cx df`gz yb`xb`z tl}bctxcdgx`h BZ }zgdxcd`t dgpt`h xb`
bcib`z }`zalzngkd` lz ca bcib`z.}`zalzncki lzigkcugxclkt dblt` xl ckq`tx ck nlz` tl}bctxcdgx`h
BZN }zgdxcd`t "}+792#+
8/9/2019 Practices and Concepts of HR
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]zgdxcd`t gkh Dlkd`}xt la BZ 9
Klk`xb`f`tt& yb`xb`z cxt tl}bctxcdgx`h BZ }zgdxcd`t lz bcib`z }`zalzncki
lzigkcugxclkt ckq`txcki ck tl}bctxcdgx`h BZN }zgdxcd`t& acznt nptx `qgfpgx` xb`
pt`apfk`tt la xb`cz BZ }zgdxcd` gkh xb` ckafp`kd` la BZ }zgdxcd`t lk dlnncxn`kx+ Xb`
ngck ckx`kxclk la BZ }zgdxcd` ct xl `txgjfctb g fcko j`xy``k }zgdxcd`t gkh lzigkcugxclkgf
dlnncxn`kx+ Gigzygfg ":==4# }lckxt lpx xbgx `qch`kd` la fckocki BZ }zgdxcd`t xl
lzigkcugxclkgf dlnncxn`kx aldpt`t lk tckif` BZ }zgdxcd`t & tpdb gt z`ygzh tstx`nt&
t`f`dxclk }zgdxcd`t& `xd+& zgxb`z xbgk xb` BZ tstx`n gt g yblf` "}+792#+ Xb`z`alz` acznt
nptx ckq`tx ck ckklqgxcq` ylzo }zgdxcd`t xbgx dz`gx`t tsk`zi`xcd bcib }`zalzngkd` ylzo
tstx`nt? xbpt ckdz`gtcki `n}fls`` gxxzgdxclk& z`x`kxclk& gkh }zlhpdxcqcxs+
Acznt ycxb tsk`zi`xcd bcib }`zalzngkd` ylzo tstx`nt& j`k`acx xbzlpib ckklqgxcq` ylzo
}zgdxcd`t+ Xl dz`gx` tpdb tstx`nt lzigkcugxclkt nptx tdgk xb`cz `kqczlkn`kx gkh xb` ygkxt gkh
k``ht la xb`cz ylzoalzd`? xbpt ch`kxcascki `r}fcdcx ckklqgxcq` BZ }zgdxcd`t xbgx acx xb` }gzxcdpfgz
z`wpcz`n`kxt la xb` aczn gkh cxt ylzoalzd`+ Tl xb` wp`txclk j`dln`t ybgx ckklqgx`h BZ
}zgdxcd`t tblpfh acznt dlktch`z dz`gxcki g tsk`zi`xcd bcib }`zalzngkd` ylzo tstx`n< Gigzygfg
":==4# tpii`tx xb` alfflycki ckklqgxclk BZ }zgdxcd`t5
@n}fls`` gdwpctcxclk txzgx`ic`t "`+i+ iz`gx`z cn}lzxgkd` xl j` gxxgdb`h xl acx
j`xy``k }`ztlk gkh dln}gks dpfxpz`& `n}bgtcucki dgz``z klx elj gkh t`ffcki
dln}gks cngi` xl gxxzgdx }lx`kxcgf `n}fls``t`xd+#
@n}fls`` z`x`kxclk txzgx`ic`t "`+i+ `qlfqcki g }f`gtgkx ylzo `kqczlkn`kx&
h`a`zz`h dln}`ktgxclk& dln}`xcxcq` tgfgzc`t& agtx`z }zlnlxclkt`xd+#
Dln}`ktgxclk gkh ckd`kxcq`t "`+i+ ckdz`gtcki dln}lk`kx la qgzcgjf` }gs& txldo
l}xclkt& dlnjckcki ckhcqchpgf gkh x`gn ckd`kxcq`t& }`zalzngkd`.fcko`h
ckd`kxcq`t& dptxlncugxclk la }`zot xl ckhcqchpgf k``ht& laa`zcki g qgzc`xs la
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]zgdxcd`t gkh Dlkd`}xt la BZ 2
gfflygkd`t& dlkhpdxcki dln}`ktgxclk tpzq`st& `xd+#
X`dbkcdgf xzgckcki "`+i+ tstx`ngxcd xzgckcki k``ht gtt`ttn`kx& dzltt
apkdxclkgf xzgckcki& }zlqchcki elj z`f`qgkx xzgckcki& agdcfcxgxclk xzgkta`z la
xzgckcki`xd+#
Ngkgi`n`kx h`q`fl}n`kx "`+i+ fckocki NH xl ckhcqchpgf k``ht& fckocki NH xl
lzigkcugxclkgf lje`dxcq`t& ptcki ckklqgxcq` NH n`xblht& fco` txz`tt ngkgi`n`kx
}zlizgnn`zt& ghq`kxpz` xzgckcki& f`gh`ztbc} gkh gxxcxphckgf xzgckcki`xd+#
]`zalzngkd` g}}zgctgft "`+i+ icqcki y`cibx xl ckhcqchpgf& x`gn gkh lzigkcugxclkgf
}`zalzngkd` ybcf` g}}zgctcki? ptcki wpgkxcacgjf` dzcx`zcg alz g}}zgctgft?
}gzxcdc}gxcq` g}}zgctgft? l}`k g}}zgctgft xl ckdz`gt` xzgkt}gz`kds? icqcki g}}zgctgf
a``hjgdo`xd+#
Tpdd`ttclk }fgkkcki5 NH }zlizgn gcn`h gx acffcki t}`dcacd }ltcxclk ycxb lk` la
xb` xyl }lx`kxcgf dgkhchgx`t "`+i+ ckh`kxcascki z`}fgd`n`kxt& }zlqctclk la agff.
jgdo }ltcxclkt ck dgt` la agcfpz`& }z`}gzcki xl gttpn` bcib`z z`t}lktcjcfcxs& `xd+#
@n}fls`` z`fgxclkt ycxb g bpngk agd`5 xz`gxcki `n}fls``t ycxb dlkd`zk "`+i+
ckalzngxclk tbgzcki& l}`k gkh xzgkt}gz`kx dlnnpkcdgxclk& agncfs i`x.xli`xb`zt&
bpngkcucki ylzo `kqczlkn`kx& z`t}`dxcki `n}fls``t& `ktpzcki agczk`tt ck
ngkgi`n`kx }zgdxcd`t& `kdlpzgicki zcto.xgocki& `xd+#
@n}fls`` `rcx gkh t`}gzgxclk ngkgi`n`kx "`+i+ `rx`khcki j`k`acxt xl z`xcz``t alz
fca`xcn`& z`xcz`n`kx }fgkkcki ylzotbl}t alz gjlpx.xl.z`xcz` `n}fls``t&
dlkhpdxcki `rcx ckx`zqc`yt& lpx}fgd`n`kx t`zqcd`t& QZT& `xd+#+ "}+737.73:#
Xb` gjlq` fctxt la ckklqgx`h BZ }zgdxcd`t gz` kck` la xb` alpzx``k tpii`tx`h BZ }zgdxcd`t xbgx
ylpfh `kbgkd` bcib }`zalzngkd` ylzo lzigkcugxclkt+
8/9/2019 Practices and Concepts of HR
9/23
]zgdxcd`t gkh Dlkd`}xt la BZ 3
Nd@fzls ":==7# tpii`txt xl `kbgkd` ylzo}fgd` dlnncxn`kx acznt nptx ngkgi`
ylzo}fgd` dlnncxn`kx js }pxxcki }`l}f` acztx "4:9#& ybcdb ycff z`wpcz` BZ }zgdxcd`t xbgx ycff
dpfxcqgx` `n}fls``. ngkgi`zcgf ckx`zgdxclk+ Gt xb` gpxblz dcx`t N`s`z gkh B`ztdlqcxdb ":==7#
ylzo lk dlnncxn`kx ck xb` ylzo}fgd` xbgx dlnncxn`kx ct g nckht`x xbgx ct h`q`fl}`h ck
`n}fls``t xbzlpib npxpgf qgfp`t& ckx`z`tx lz z`dlikcxclk ycxb gk `nlxclkgf lje`dxcq` gxxgdbn`kx
"gaa`dxcq` dlnncxn`kx# lz xbzlpib gk gygz`k`tt la fltt ca xb` `n}fls``.ngkgi`zcgf ckx`zgdxclk
ct gdbc`q`h "dlkxckpgkd` dlnncxn`kx# lz xbzlpib g k`d`ttcxs xl icq` jgdo alz z`ygzht z`d`cq`h
"klzngxcq` dlnncxn`kx# alz xzghcxclkgf `n}fls``t+ Bly`q`z& xbct nckht`x ycff klx ylzo alz
dlkxcki`kx.x`n}lzgzs b`f} t`zqcd`t "XBT# "Igffgib`z gkh ]gzot :==7# `n}fls``t+ Xb` gpxblz
`rgnck`h xb` `aa`dxt la BZ }zgdxcd`t xbgx }px }`l}f` acztx "}+4:3# lk xb` xbz`` xs}`t la
dlnncxn`kx? gaa`dxcq`& klzngxcq`& gkh dlkxckpgkd` lk lzigkcugxclkgf dlnncxn`kx+ Alz `rgn}f`
`n}flsn`kx t`dpzcxs gkh t`fa.ngkgi`h x`gnt.h`d`kxzgfcugxclk bgt g }ltcxcq` z`tpfx lk gff xbz``
xs}`t la dlnncxn`kx+ Xb`z`alz`& xl ckdz`gt` lzigkcugxclkgf dlnncxn`kx `n}fls`zt nptx }px
}`l}f` acztx& tbly z`t}`dx gkh ckhcdgx`t xbgx xb`s gz` dlnncxx`h xl h`q`fl}cki `n}fls``t+
BZ ]zgdxcd`t gkh @n}fls`` Xzptx
@n}fls`` xzptx dgk }fgs gk cn}lzxgkx }gzx ck xb` tpdd`tt lz agcfpz` la BZ }zgdxcd`t+ BZ
}zgdxcd`t gz` h`tcik`h xl dz`gx` xzptx5 xzptx ck ngkgi`n`kx& `n}flsn`kx& dln}`ktgxclk&
ckhcqchpgft& izlp}t& gkh lzigkcugxclkgf+ H`q`fl}cki g xzptx z`fgxclktbc} j`xy``k `n}fls``t gkh
ngkgi`n`kx ycff ckdz`gt` xb` }`zd`}xclkt la agczk`tt ycxbck gk lzigkcugxclk+ Xl h`q`fl} xb` xzptx
z`fgxclktbc} acznt nptx dlnnpkcdgx` l}`kfs& tbgz` ckalzngxclk& gkh j` }`zd`cq`h gt j`cki
cki`kplpt ck xb`cz BZ }zgdxcd`t "`rdbgki` xb`lzs#+ Gddlzhcki xl Jgzk`s gkh Bgkt`k "7338#?
Ilpfh.Ycffcgnt ":==4#? Tdbpf`z "733:#? Xgk gkh Fcn ":==3#? Xgk gkh Xgk ":===# Xugazcz `x gf+&
":==8#& gkh U`aagk` gkh Dlkk`ff ":==4# h`q`fl}cki BZ }zgdxcd`t xbgx `kbgkd` agczk`tt&
8/9/2019 Practices and Concepts of HR
10/23
]zgdxcd`t gkh Dlkd`}xt la BZ 7=
"}zld`hpzgf eptxcd` xb`lzs# l}`k dlnnpkcdgxclk gkh dlkach`kd` ycxb `n}fls``t ycff ckdz`gt` xb`
ngki`z.`n}fls`` z`fgxclktbc} xzptx+ Nlz`lq`z& h`q`fl}n`kx la xzptx ycff dz`gx` `n}fls``
flsgfxs gkh xzptx ck `n}flsn`kx z`fgxclktbc}t+
@n}flsn`kx z`fgxclktbc} xzptx gfxcxph` tx`nt azln }tsdblflicdgf gkh xzgktgdxclkgf
dlkxzgdxt+ Gddlzhcki xl Ybcx`k`z "7339# gkh lxb`zt xb` `n}fls``t `r}`dxgxclkt h`q`fl}
ckdz`n`kxgffs ck xb` `n}flsn`kx z`fgxclktbc} gkh j`dln` `nj`hh`h ck g }tsdblflicdgf dlkxzgdx
z`af`dxcki xb`cz j`fc`at gjlpx xb` kgxpz` la xb` z`dc}zldgf `rdbgki` giz``n`kx j`xy``k
xb`nt`fq`t gkh xb`cz `n}fls`z "}+43:#+ Ck lxb`z ylzht xb` `n}fls`` j`fc`q`t xbgx ngkgi`n`kx
ycff kgxpzgffs bgq` xb` j`tx ckx`z`tx la xb` `n}fls`` ck nckh gkh xb` `n}fls`` z`t}lkht? yb`z`
fgx`z xb` j`fc`a dbgki`t alz `r}`dxgxclk xl ljfcigxclk.ckdz`gt`h z`t}lktcjcfcxc`t ycxblpx
dln}`ktgxclk+
Ycxb z`t}`dx xl dln}`ktgxclk& `n}fls``t xzptx xb`cz tp}`zqctlzt nlz` ca xb`s bgh
z`d`cq`h illh a``hjgdo lk xb`cz }`zalzngkd` gkh xb` z`gtlkt alz xb` }gs h`dctclkt gkh ca xb`s
a`fx xb`s bgh l}`k gkh agcz z`dlpzt` js ybcdb xb`s dlpfh g}}`gf xb`cz h`dctclkt "}+43:#
Ck ckhcqchpgf f`q`f xzptx& xzptx ct h`q`fl}`h azln g dlktxzpdxcq` z`fgxclktbc} j`xy``k xyl
}`l}f` xbzlpib t`fa.gttpzgkd` gkh t`dpzcxs+ Xb`z`alz` ca gk lzigkcugxclk ckq`txt ck gk `n}fls``t
h`q`fl}n`kx ckhcqchpgf xzptx ckdz`gt`t j`dgpt` xb` `n}fls`` "ckhcqchpgf# }`zd`cq`t gk ckxpcxcq`
z`gdxclk la `n}flsn`kx d`zxgckxs xbzlpib gdwpcz`h tocfft& dln}`x`kdc`t gkh dbgzgdx`zctxcdt xbgx
`kgjf` g }`ztlk xl bgq` ckafp`kd` ck g t}`dcacd hlngck "izlp} f`q`f xzptx#+ "Xgk gkh Fcn& :==2&
}+83#+ Dlkt`wp`kxfs& BZ }zgdxcd`t j`dln` cn}lzxgkx xl ckhcqchpgf xzptx j`dgpt` cx `txgjfctb`t g
dlktxzpdxcq` z`fgxclktbc} j`xy``k xyl ch`kxcxc`t? ckhcqchpgf.ngkgi`zt gkh lzigkcugxclk.
`n}fls`` xzptx+
Ck ghhcxclk xl ckhcqchpgf xzptx ck lzigkcugxclkt xb`z` ct gftl izlp} xzptx ck
8/9/2019 Practices and Concepts of HR
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]zgdxcd`t gkh Dlkd`}xt la BZ 77
lzigkcugxclkt+ Ckxpcxcq`fs& izlp} xzptx gpin`kxt izlp} `aacdc`kds+ Gddlzhcki xl Ybcx`k`z
"7339# izlp}.f`q`f xzptx ct klx eptx g dlff`dxclk la hsghcd xzptx z`fgxclktbc}t lz g tcn}f`
gq`zgi` la xb` xzptx j`xy``k `gdb hsgh jpx z`af`dxt izlp} n`nj`zt `r}`dxgxclkt gkh
j`fc`at gjlpx xb` lxb`z izlp} n`nj`zt gt g yblf` "}+432#+ Ckhcqchpgft ck g izlp} ghb`z`
xl }z`h`x`znck`h tbgz`h ilgft& ckalzngxclk gkh h`dctclkt? }pxxcki t`fa.ckx`z`tx gkh }ly`z
j`bckh xb`n+ Xbpt BZ }zgdxcd`t xbgx ycff b`f} ckdz`gt` izlp} xzptx ylpfh j` }zgdxcd`t la
ckalzngxclk tbgzcki& l}`k gkh xzgkt}gz`kx dlnnpkcdgxclk& agncfs i`x.xli`xb`zt&
bpngkcucki ylzo `kqczlkn`kx& z`t}`dxcki `n}fls``t& `ktpzcki agczk`tt ck ngkgi`n`kx
}zgdxcd`t& gkh `kdlpzgicki zcto.xgocki "Gigzygfg& :==4& }+73:#+
Lk` la xb` `n`zi`kx dlkd`zkt alz bpngk z`tlpzd` }zgdxcd`t ct jpcfhcki lzigkcugxclkgf
xzptx+ Xl hl tl& acznt nptx t`kh cxt `n}fls``t n`ttgi`t la ckklqgx`h BZ }zgdxcd`t xbgx dzs& y`
tp}}lzx lpz `n}fls``t+ Xb`t` }zgdxcd`t gz` klx xb` tgn` }zgdxcd`t xbgx gk `n}fls`` b`gzt gjlpx
azln slpz dln}`xcxlzt+ Xb`s gz` }zgdxcd`t xbgx ngo` g aczn pkcwp` xl cxt `n}fls``t? xb` ockh xbgx
gzxcdpfgx`t h`q`fl}n`kx& nlxcqgxclk& }`zalzngkd`& dg}gjcfcxc`t& gkh dlkxzcjpxclkt gkh nltx
cn}lzxgkxfs tp}}lzx+ Js hlcki tl gk lzigkcugxclk dgk i`k`zgx` g pkcwp` dpfxpz` la xzptx? lk` xbgx
dgkklx j` `gtcfs dl}c`h j`dgpt` cx ct `nj`hh`h ck xb` acznt bctxlzcdgf dpfxpz` ybcdb z`tpfxt ck
lzigkcugxclkgf izlyxb gkh tptxgckgjf` dln}`xcxcq` ghqgkxgi`+
BZ }zgdxcd`t gkh Aczn Izlyxb
Lzigkcugxclkgf izlyxb ct ptpgffs n`gtpz`h js ngzo`x gdd`}xgkd`+ Qfgdblt ":==3# gzip`t
xbgx alz nltx acznt izlyxb ct xb` nltx cn}lzxgkx txzgx`is+ Bly`q`z& tln` acznt hl klx `q`k
gdbc`q` izlyxb f`x gflk` tptxgck cx+ Gdbc`qcki izlyxb z`wpcz`t txzgx`icd }fgkkcki zgxb`z xbgk eptx
f`xxcki cx bg}}`k+ Tl xb` wp`txclk j`dln`t bly hl BZ }zgdxcd`t }fgs g zlf` ck gacznt izlyxb