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Practical Strategies for Powerful Candidate Selection

Apr 16, 2017

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Page 1: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Practical Strategies for Powerful Candidate

Selection

Page 2: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Rusty LindquistV P H C M S T R A T E G Y & I P

B A M B O O H R

Michelle ReedC M O

S K I L L S U R V E Y

Page 3: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

HR today sits smack-dab in the middle of the most compelling competitive battleground

in business, where companies deploy and fight over that most valuable of resources—

workforce talent.

Matthew D. BreitfelderHBR: “Why did we ever go into HR”

Page 4: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

“This is a war for talent” Steven Hankin

McKinsey & Company

Series1

Unemployed

4.7%May, 2016

EMPLOYED!

95.3%

Talent Deficit

Page 5: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Among the jobs that 39-44 year olds began, one third ended in less than a

year– Forbes

v1yr

Cost of replacing an employee is between 90% - 200% of their annual salary.

– SHRM

v90-

200%

91% of Millennials expect to stay with your company fewer than three years.

– Future Workplace

v91%

Average tenure for Millennials is 2 years (5 years for Gen X and Gen Y)

– Payscale

v43%

v2yrs

Shrinking Tenure

Page 6: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Accelerating Half-Life of Hard-Skill Relevance

Page 7: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Increased Competition

Page 8: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

HUMAN CAPITALis quickly becoming the only sustainable source

of competitive advantage.

Alfred Marshalleconomist

Page 9: Practical Strategies for Powerful Candidate Selection

–Bersin by Deloitte

Page 10: Practical Strategies for Powerful Candidate Selection

– Ram Charan Best-selling Author & Business Advisor

Page 11: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

What are hard skills?What are soft skills?

And why should we care?

Page 12: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

A closer look athard skills

Page 13: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Hard skills are skills where the rules stay the same regardless of which company, circumstance or

people you work with.https://bemycareercoach.com/soft-skills/hard-skills-soft-skills.html)

Page 14: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Soft skills are more important

20%Soft skills are just as

important as hard skills

77%

Would hire for strong soft skills

67% 9%Would hire for strong skills

Page 15: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

It is no longer what you do that matters most and sets you apart from others, but how you do what you do.

What are soft skills?

Page 16: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Where hard skills are about the what, soft skills are

about the how.

Page 17: Practical Strategies for Powerful Candidate Selection

Assessing Hard Skills

Page 18: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Feedback related to past work performance is the single best predictor of

future job success

Page 19: Practical Strategies for Powerful Candidate Selection

Assessing Soft Skills

Page 20: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Which soft skills are the right soft skills?

Page 21: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

It’s all about context. Understanding the dynamics of the team, division, or department where the candidate will be placed.

• What are this team’s strengths and weaknesses?

• What skills does the team have in abundance?

• What skills are lacking from the team?

Page 22: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Soft-Skills are the truest predictors of success

Page 23: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

of newly hired employees will fail within

18 months

* Source: “Hire for Attitude” Forbes, January 23, 2012 † Source: “Hiring for attitude: Research & tools to skyrocket your success rate” Mark Murphy, Leadership IQ, 2012

for lack of soft skills – such as professionalism or ability

to get along with others

Resign yourself tothis reality

89% 46%

Page 24: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

18th Century 19th Century 20th Century 21st Century

Agricultural Age(farmers)

Industrial Age(factory workers)

Information Age(knowledge workers)

Conceptual Age(creators and empathizers)

AffluenceTechnology

Globalization

High

Low

AbundanceAutomationAsia

Dan PinkA Whole New Mind

Page 25: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595* Source: CareerBuilder

Flexible51%

Self Motivated

66%

Strong Work Ethic

73%Dependable73%

Positive Attitude

72%Team-Oriented

60%Organized

57%Works Well

Under Pressure57%

Effective Communicator

56%

Confident46%

Hiring managers want more

Page 26: Practical Strategies for Powerful Candidate Selection

Hard Skills

Soft Skills

Page 27: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

SOFT SKILLSare the oil that makes

the hard-skills machinerun smoothly.

Page 28: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Behavioral interviewing: Making it work

Page 29: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Traditional Interviews What are your strengths and weaknesses? Why are you interested in working for us? Where do you see yourself in the next 5 years? What did you like about your last job?

Page 30: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Behavioral Interviews Describe a time you had to ask a number of questions and

actively listen to fully understand a customer's issue.

(Responsiveness) What was the most challenging customer problem you had to

solve and how did you solve it? (Problem solving) Describe a recent situation when you had to handle an angry

customer. (Unflappability)

Page 31: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Interviewing For Fit

Page 32: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

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People are infectious, so when hiring, ask yourself

how will they infect your organization, for good or bad.

Page 33: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Signal to Noise Ratio

Page 34: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Following a national survey of job seekers and HR professionals, 43% said that “cultural fit” was the single most important determining factor when making a new hire.

-Millennial Branding & Beyond.com

Culture First

Page 35: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Cultural Undercurrents

Page 36: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Keep Records

Page 37: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Hidden bias: How it works. How to prevent it.

Page 38: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

First.Be consistent.

Page 39: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Second.Open the door.

Page 40: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Third.Test your conclusions.

Page 41: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Finding Their Superpower

Page 42: Practical Strategies for Powerful Candidate Selection

Practical Strategies for Powerful Candidate Selection

bamboohr.com 1-866-387-9595

Thank you!Receive a free job posting on our ATS and full HRIS for one week.

We will contact everyone within the next few days to set this up.

BambooHR

Improve your selection process through feedback from references on soft-skills

Try it out for free: www.skillsurvey.com/tryit

SKILLSURVEY

Page 43: Practical Strategies for Powerful Candidate Selection

Questions?

Rusty LindquistV P H C M S T R A T E G Y & I N S I G H T S

B A M B O O H R

@ r u s t y l i n d q u i s t

r u s t y @ b a m b o o h r . c o m

w w w. l i n k e d i n . c o m / i n / r u s t y l i n d q u i s t

Michelle ReedC H I E F M A R K E T I N G O F F I C E R

S K I L L S U R V E Y

@ r e e d m i c h e l l e 1 3

m r e e d @ s k i l l s u r v e y . c o m

w w w. l i n k e d i n . c o m / i n / r e e d m i c h e l l e 1 3