Practical Communication- 25 Tips, Tools, and Techniques for Getting Along and Getting Things Done- Book Excerpt
Jan 10, 2017
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If you’ve enjoyed what you read so far, order PRACTICAL COMMUNICATION now!
Go to: www.Amy-Castro.com/Books-and-Products
Strengthen your relationships, increase productivity, and reduce conflict by improving your communication skills. Practical Communication provides streamlined tips for dealing with real-life scenarios. Learn how to prevent misunderstandings and handle awkward situations with composure. Gain insight and become a better communicator by discovering:
How to deal with criticism
When and how to say “no”
How to improve your listening and empathy skills
Techniques for communicating to get results
Effective approaches for dealing with mistakes
How to handle people who are upset
What to do about gossip
Ways to redirect poor performance
How to deliver bad news
Amy Castro provides communication training to leaders, managers, educators, and more. Her expertise includes:
Oral, written, and interpersonal communication
Customer service
Coaching
Conflict resolution
Public speaking, presentation, and facilitation skills
Leadership/management skills and decision-making
Delegation
Contact Amy by visiting her Web site at: www.Amy--Castro.com
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