PPO ITIL Intermediate Study Material Online

This unique ITIL course comes with highly informative agenda that covers major areas such as capacity management, challenges and risks of capacity management, availability management – scope of the process, IT service continuity management, invocation of ITSCM, information security management, challenges and risks of ISM, demand management, value to system, PPO roles and responsibilities, ITSCM process manager, demand management roles and good practices for practice and process implementation.